Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained
Great location
Cons:
Noise from cleaning staff
Limited food options
Distance from attractions

Categories

Cleanliness
8.04
The hotel is clean, but some reviews mention noise and possible issues with maintenance.
Service
9.01
Staff were very friendly and helpful, with several positive mentions, especially Marco.
Location
8.55
Great location right on the beach, but noted to be somewhat far from attractions.
Room Quality
8.5
Rooms are spacious with decent views, but some complained about noise from the corridor.
Amenities
8.53
Facilities include a clean pool area and beach, with positive notes about the bar.
Value for Money
7.99
While there are several positives, the lack of included water during meals impacted perceived value.
Food and Beverage
7.54
Food quality varied; some found it greasy and lacking fresh ingredients.
Overall Experience
9.01
Overall, guests had a very positive experience, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Beachfront Luxury
Located on the sandy beach of Adelianos Kampos, Rethymno Palace offers a perfect blend of relaxation and entertainment.

Luxurious Amenities
Indulge in the outdoor pool, spa center, and bar while enjoying stunning views of the sea, mountain, or pool from your room.

Activities and Services
From tennis and table tennis to bike and car hire, there's no shortage of activities at Rethymno Palace.

To experience the ultimate beachfront getaway with top-notch amenities and activities, book your stay at Rethymno Palace today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Location

Guest Reviews

8.4
Based on 292 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
A
Aleksandra • family_with_children • rs
9
Pros:

The room, the view, the swimming pool, staff,..

Cons:

The beach is nice, but it is extremely difficult to get in and out of the sea. There is a huge rock that needs to be stepped over.

2026-10-17 • via Nuitee
A
Alenka • solo_traveller • si
9
Pros:

Zaprosili smo za sobe v zgornjem nadstropju, in sta nas pričakali dve sobi s čudovitim razgledom na morje in veliko teraso. Sobe so prostorne, lepe in postelje zelo udobne. Osebje je zelo prijazno.

Cons:

Hrana je bila v samopostrežnem bifeju včasih nekoliko hladna.

2026-10-14 • via Nuitee
E
Erika • couple • ch
9
Uns hatt der Aufenthalt sehr gefallen, besonders aufgefallen ist die Freundlichkeit des Personals.
Pros:

Freundlicher Auftritt des Personals, Lage etc.

Cons:

Strand nicht gemäss Bilder, relativ steil abfallend, Liegen können zum Teil nicht in den Schattenbereich des Sonnenschirms gezogen werden.

2026-10-10 • via Nuitee
R
rasa • solo_traveller • fr
10
Pros:

Pas vraiment un hôtel 5 étoiles, mais le personnel qui y travaille mérite 10 étoiles !Encore une fois, un immense merci à Katarina, Nikos, Marco, Bardhok et surtout à Venzelos. Vous êtes incroyables ! ❤️

2026-10-09 • via Nuitee
J
Joe64 • couple • gb
7
Pros:

Fair spread for breakfast, but a very busy hotel with tour company guests.

Cons:

Hotel generally needs an upgrade.

2026-10-08 • via Nuitee
P
Pöstényi • family_with_children • hu
10
Pros:

Szenzációsan kedves személyzet. A reggeli és vacsora is finom és bőséges volt.

2026-10-08 • via Nuitee
G
Gábor Tamás • solo_traveller • hu
9
Pros:

Pozitív értelemben véve nagyon meglepődtem, amikor érkezésemkor megkérdezték, hogy szeretnék-e valamit enni, éhes vagyok-e. A reggeli finom volt és sokszínű. A szoba kényelmes és csendes.

Cons:

Nem reagáltak a korábban megküldött e-mailemre, és amikor ezt személyesen szóvá tettem a recepción, nem igazán foglalkoztak vele.

2026-10-07 • via Nuitee
N
Nataliia • solo_traveller • ua
9
Pros:

Чудовий готель, який дійсно відповідає заявленому статусу. Харчування дуже добре, різноманітне, все свіже і якісне. Багато морепродуктів у меню щодня. Готель зручний, територія доглянута, простора. Басейн чистий, великий. Персонал дуже привітний і помічний.

2026-09-16 • via Nuitee
I
Ingrid • family_with_children • de
9
Schönes, sauberes und zentral gelegenes Hotel mit sehr engagiertem Personal
Pros:

Das Hotel ist sehr sauber, das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind gut ausgestattet, schön eingerichtet und haben einen Kühlschrank.
Wir haben All inklusive gebucht: Das Essen war sowohl zum Frühstück, als auch mittags und natürlich auch abends sehr vielfältig, frisch und immer lecker.
Die Getränke wurden durchgängig serviert bzw. konnte man sich an den jeweiligen Bars zu jeder Zeit Getränke holen.
Der im All inklusive Paket servierte Weiß-Wein war ein lokaler Flaschen-Wein von hoher Qualität, er wurde sowohl zu den Essen als auch an den Bars serviert. Auch das Bier und andere Getränke sind gut bzw. sehr gut.
Das Hotel liegt direkt am Meer: es gibt einen wunderbaren Pool (mit vielen Liegen) und direkt dahinter Zugang zum Meer mit weiteren Liegen. Pro Person erhält man ein Handtuch, welches man für den Pool und Strandbereich nutzen kann => das Reservieren der Liegen wird hiermit optimiert, so dass jeder Gast nur einen Platz reservieren kann und nicht parallel mehrere: Zudem hat das Hotel Anweisungen bzgl. der Liegen-Reservierungen ausgehängt. In der Regel gibt es kein "Liegenproblem", da jedem Gast eine Liege am Pool zur Verfügung steht (da dies nicht immer oder eher selten der Fall ist, möchte ich es hier explizit erwähnen).
Direkt vor dem Hotel startet die Einkaufspromenade, inkl Mini-Supermarkt, Kleidung und vielen, kleinen aber schönen Geschäften.
Mir hat das Hotel sehr gut gefallen, insbesondere weil das Personal sehr engagiert und freundlich ist.

Cons:

An der Strandbar werden teilweise noch Plastikbecher benutzt: Dies will das Hotelmanagement abschaffen und ergreift bereits aktiv Maßnahmen zur Optimierung.

2026-09-15 • via Nuitee
S
Sebastien • couple • fr
8
Allez y les yeux fermés. Merci au responsable, Andreas, toujours le sourire et au plus connu de l’hôtel, Marco, un barma
Pros:

Personnel incroyable.

Cons:

La qualité de la nourriture, pas incroyable

2026-09-15 • via Nuitee
L
Lee • couple • gb
10
Everything we wanted and more! We hope to return very soon!!!
Pros:

We had an incredible week at Rethymno Palace celebrating our 29th wedding anniversary.

From the moment we arrived, the fantastic Reception Team made us feel incredibly welcome. They went above and beyond to ensure everything was perfect and provided valuable information.

Our room was simply lovely with a stunning view of the pool and sea. The welcome gift was a lovely touch and the housekeeping team did an amazing job keeping the room spotless every day. Every area of the hotel was immaculate and the pool and beach were beautiful and incredibly relaxing.

Hotel is in a great location about 1hr from Heraklion and well worth the bus trip into Rethmyno which was beautiful.

However, the standout feature of our stay was the amazing staff. They were always welcoming and incredibly helpful. A special mention goes to Venizelos, Anissa and Konstantinos, who were a joy and made our stay extra special.

Ευχαριστώ πάρα πολύ

Cons:

We didn’t find anything we disliked but one suggestion to enhance the experience would be to offer dinner at the beach bar. It’s a stunning location perfect for enjoying a sunset meal.

2026-09-13 • via Nuitee
M
Miranda • couple • gr
10
Amazing !
Pros:

Amazing stay!!!
Totally recommend it !!!
This hotel was our last one for our beautiful trip in Crete and it was the best choice for that as we got to see the best sunsets by the beach and relaxed on the super comfortable rooms.
In the room you could find everything you need and it was very clean also we had a welcome wine for us!
It felt like the best goodbye and we would love to come back for more days next time!
Lovely people working there and everyone was so welcoming!!
Totally loved it!

2026-09-13 • via Nuitee
ΚΟΜΙΣΟΠΟΥΛΟΣ • solo_traveller • gr
10
2026-09-12 • via Nuitee
C
Carlo • extended_group • it
8
2026-09-09 • via Nuitee
M
Mariami • couple • ge
10
Pros:

The hotel was wonderful, with a lovely atmosphere and great music by the pool. The food was delicious, and most importantly, everything was very clean, both in the room and around the pool.

The staff were incredibly warm, friendly, and attentive, especially the hotel manager, who made us feel truly welcome.

The location is also great — it’s close to the city of Rethymno, with tavernas and shops nearby.

Thank you, Rethymno Palace, for your wonderful hospitality! We truly enjoyed our stay. ❤️

2026-09-08 • via Nuitee
O
Omari • couple • de
9
Wir waren als Paar da und es war genau das was wir uns vorgestellt haben.. Mega schön
Pros:

Das Klima und freundliches Personal

2026-09-08 • via Nuitee
S
Sonya • couple • dk
1
Cons:

Unfortunately, our experience at this hotel was quite disappointing.

The location is very poor, especially for anyone who wants to enjoy the sea. The beach is covered with very large stones, making it almost impossible to swim, which basically forces guests to use the pool. For a hotel like this, having such an unusable sea was a huge disappointment. If spending time in the sea is important to you, I would definitely not recommend this hotel.

The food selection is also extremely limited for the price you pay. During meal times, you cannot even get your own drinks — everything has to be brought by the waiters. Since they clearly cannot serve every table on time, you are lucky if your cola arrives before you have finished your meal. 😏😒 Is this really what an all-inclusive hotel experience is supposed to be?

I would also like to mention the staff in the spa area. Unfortunately, we experienced such a rude and disrespectful attitude from the staff that we felt extremely uncomfortable. After that experience, we never used the spa again.

Overall, we were very disappointed and would not choose this hotel again.

2026-09-07 • via Nuitee
M
Méline • couple • ch
8
2026-09-07 • via Nuitee
R
Romain • couple • fr
8
T’es bien
Pros:

L’emplacement
La propreté
Le personnel très sympathique
Lés équipements

Cons:

La piscine qui ferme à 18h00

2026-09-06 • via Nuitee
S
stefano • family_with_children • it
6
2026-09-03 • via Nuitee