Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained
Great location
Cons:
Noise from cleaning staff
Limited food options
Distance from attractions

Categories

Cleanliness
8.04
The hotel is clean, but some reviews mention noise and possible issues with maintenance.
Service
9.01
Staff were very friendly and helpful, with several positive mentions, especially Marco.
Location
8.55
Great location right on the beach, but noted to be somewhat far from attractions.
Room Quality
8.5
Rooms are spacious with decent views, but some complained about noise from the corridor.
Amenities
8.53
Facilities include a clean pool area and beach, with positive notes about the bar.
Value for Money
7.99
While there are several positives, the lack of included water during meals impacted perceived value.
Food and Beverage
7.54
Food quality varied; some found it greasy and lacking fresh ingredients.
Overall Experience
9.01
Overall, guests had a very positive experience, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Beachfront Luxury
Located on the sandy beach of Adelianos Kampos, Rethymno Palace offers a perfect blend of relaxation and entertainment.

Luxurious Amenities
Indulge in the outdoor pool, spa center, and bar while enjoying stunning views of the sea, mountain, or pool from your room.

Activities and Services
From tennis and table tennis to bike and car hire, there's no shortage of activities at Rethymno Palace.

To experience the ultimate beachfront getaway with top-notch amenities and activities, book your stay at Rethymno Palace today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 188 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
A
aleksandramK1456AW Family
10
Exceptional stay
Pros:

We had an absolutely amazing experience here. The hotel is spotless—everything is kept incredibly clean at all times. The food was delicious with a great variety to choose from, and the staff were some of the friendliest people we’ve ever met. They really go above and beyond to make you feel welcome. Everything was perfect, and I can’t recommend this place enough!

2026-05-09 via Tripadvisor
M
MARTA family_with_children es
10
2026-05-09 via Nuitee
L
LINDA family_with_children ca
8
very nice stay
Pros:

Nice hotel, good location, friendly staff

Cons:

occasional sewer smell

2026-05-09 via Nuitee
L
lucie solo_traveller fr
4
Pros:

La piscine

Cons:

La qualité du buffet petit déjeuner
La literie

2026-05-08 via Nuitee
S
Sabine solo_traveller de
10
Pros:

Der Empfang war sehr herzlich. Sind von Andreas und Georgia persönlich begrüßt worden.
Wir hatten ein privates Dinner gebucht, was überragend war. 7 fantastische Gänge mit privatem Koch und Kellner.

Hatten das Zimmer 400 mit tollem Blick über die Bucht.
Einziger kleiner Kritikpunkt wäre das Bad mit dem hohen Einstieg in die Badewanne/Dusche.

2026-05-05 via Nuitee
J
jonathanp289 Family
10
Neck, back massage
Pros:

The massage was very good. It was very relaxing.

2026-05-04 via Tripadvisor
A
Anna solo_traveller gb
10
Rethymno Palace is a fantastic hotel that ticks all the boxes!
Pros:

The staff are incredibly attentive and you genuinely feel looked after throughout your entire stay.
The food quality is outstanding, with a great variety to suit everyone — even someone as fussy as me! Both breakfast and dinner were excellent, with plenty of choice every time.
The rooms are spacious, cleaned daily, and have everything you need — comfy beds, tea, coffee, water, and even cosy gowns (though they might be a little too large to sneak into your suitcase! 😄)
Outside, the space is wonderfully relaxing — you can lounge by the pool or head straight to the beach, whatever takes your fancy. Day trips can also be booked right from the beach — great value and a brilliant way to explore the area.
I'll definitely be back soon — wait for me! ⭐⭐⭐⭐⭐"

Cons:

I liked everything

2026-05-04 via Nuitee
W
Willem family_with_children nl
10
Voor herhaling vatbaar! Een juweeltje, centraal gelegen op Kreta.
Pros:

Geweldig leuk hotel, ook voor gezinnen. Prima ontbijtbuffet, grote gezinskamer, veel faciliteiten. Het personeel was ons enorm goed van dienst en het hotel vraagt actief om feedback. Ook als je niet all-inclusive zit zoals wij kun je voor een redelijke prijs prima eten en drinken.

Cons:

Alles was goed verzorgd.

2026-05-03 via Nuitee
P
Peter couple ca
10
genuinely welcoming with a rare combination of attentive management skills.
Pros:

Outstanding Stay, Location, & Consistency. Seamless Experience, Professional and Attentive Staff, Spotless Rooms, and the Food offered a great variety and quality with a refined and relaxed atmosphere. Close Proximity to Cafes, the Beach, Restaurants and Shops. The Pool area is spacious and strikes a perfect balance for couples and families. Highly recommended and affordable. I would return.

2026-05-03 via Nuitee
Z
Zhiyuan solo_traveller us
10
Pros:

Very friendly staff, great food, great facilities, clean room, great value!

2026-05-02 via Nuitee
L
Luetjohann couple de
9
Alles optimal
Pros:

Sehr professionell. Direkt am Meer. Super Massage. Engagiertes Personal

Cons:

2026-05-02 via Nuitee
S
sophiecI4706SG Family
10
Relaxing hotel and a nice spa.
Pros:

This hotel has everything you need for a great relaxing vacation. I especially enjoyed the spa. I had two massages there, and I’ve never been more relaxed thanks to Stefanos and Hosmik.
I can only recommend you visit them during your stay at this hotel.

2026-04-29 via Tripadvisor
F
Floriane solo_traveller fr
10
Séjour exceptionnel
Pros:

Accueil très chaleureux avec un cocktail de bienvenue, une attention toute particulière avec une arrivée tardive.
Le directeur nous a accueilli avec beaucoup de sympathie, tout est mis en œuvre pour passer un séjour exceptionnel.
Emplacement au bord de mer avec parking
Le buffet petit-déjeuner très varié, les pancakes sont délicieux.
Animation et musique très agréable jusqu'à 23h.

2026-04-29 via Nuitee
S
Schwimmbeck solo_traveller de
10
Pros:

Sehr freundliches Personal.

2026-04-28 via Nuitee
Y
YOANN family_with_children fr
9
Pros:

Etablissement situé en bord de plage et à proximité de Rethymnon (qq kms). Transats et parasols à disposition gratuitement. Personnel très sympathique. Etablisssement très propre. Chambre confortable. Animations proposées. Choix au niveau des buffets.

2026-04-27 via Nuitee
M
Masson Lefebvre family_with_children fr
10
Très bel établissement situé sur la plage. Grande chambre confortable. Personnel très gentil et agréable, manager au top
Pros:

Très bel établissement, personnel très chaleureux

Cons:

.

2026-04-24 via Nuitee
B
B7323DKirisb Family
10
Relaxing stay at the beach
Pros:

We spent 5 days in the Rethymno Palace as a couple, our teenage daughter and 4 of her friends. It's a nice hotel with indoor and outdoor pool and direct access to beach and sea.
We booked a massage in the Spa with the very friendly spa manager Hasmik. I got a really relaxing massage from the masseur Stefanos who was able to give me advice for my back problem.

2026-04-23 via Tripadvisor
S
SONIA family_with_children fr
10
Les vraies vacances superbe expérience
Pros:

Tout est parfait, très propre, spot sur la plage super, piscine et bars rien à redire
Pour tous les services et gentillesse du personnel rapport qualité prix excellent

Cons:

Rien tout est parfait

2026-04-22 via Nuitee
G
grégory family_with_children fr
9
Un séjour parfait
Pros:

Accueil,propreté,buffet délicieux ,chambre propre ,
Bienveillance du directeur

Cons:

Gobelet en plastique pour certaines boissons au déjeuner et non tri sélective,.

2026-04-20 via Nuitee
P
Petros family_with_children ch
10
Ein traumhafter Aufenthalt im Rethymno Palace!
Pros:

Ein traumhafter Aufenthalt im Rethymno Palace!

Das Hotel überzeugt auf ganzer Linie: Die Anlage ist wunderschön gepflegt, mit einem großzügigen Poolbereich und direktem Zugang zum Meer – perfekt zum Entspannen und Abschalten. Die Zimmer sind sauber, komfortabel und bieten alles, was man für einen erholsamen Urlaub braucht.

Besonders hervorzuheben ist das ausgesprochen freundliche und professionelle Personal, das jederzeit bemüht ist, den Aufenthalt so angenehm wie möglich zu gestalten. Man fühlt sich vom ersten Moment an willkommen.

Ein Detail, das uns besonders beeindruckt hat: Der Hotelmanager selbst lebt Gastfreundschaft auf höchstem Niveau – nicht nur gegenüber den Gästen, sondern auch gegenüber seinem gesamten Team. Er begrüßt morgens persönlich, ist präsent, aufmerksam und interessiert sich ehrlich für das Wohlbefinden aller. Diese wertschätzende und herzliche Art spürt man im ganzen Haus und sie macht den Aufenthalt zu etwas ganz Besonderem.

Das Essen – insbesondere im All-Inclusive-Angebot – ist vielfältig, frisch und geschmacklich sehr gut. Für jeden Geschmack ist etwas dabei, und die Qualität überzeugt durchgehend.

Die Lage ist ebenfalls ideal: ruhig gelegen, aber nur eine kurze Fahrt von der wunderschönen Altstadt von Rethymno entfernt, die definitiv einen Besuch wert ist.

Insgesamt ein sehr empfehlenswertes 5-Sterne-Hotel für alle, die Erholung, Komfort und echten Service mit Herz suchen. Wir kommen gerne wieder!

2026-04-19 via Nuitee