Gerasa Hotel

Hotels
8.5 (395 reviews)
Queen Rania Street , Amman , jo

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Excellent food
Cons:
Bedding quality issues
Slightly expensive
Service interruptions during checkout

Categories

Cleanliness
8
Several mentions of cleanliness but some concerns about bedding in one review.
Service
9
Frequent compliments on staff friendliness and helpfulness.
Location
9
Repeatedly praised for its great location.
Room Quality
8
Generally good reviews but some remarks on bedding quality.
Amenities
8.5
Standard amenities mentioned, but not extensively reviewed.
Value for Money
8
Noted as slightly expensive in some reviews.
Food and Beverage
9
Highly praised for the quality and variety of food.
Overall Experience
8.5
Overall very positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:33

Property Description

Luxurious Accommodation

Gerasa Hotel on University Street in Amman offers 100 modern rooms and suites, each equipped with flat-screen TVs, Wi-Fi, safety boxes, and more. The elegant decor and well-appointed bathrooms ensure a comfortable stay for all guests.

Dining Excellence

Indulge in a culinary experience at the Grand Family Restaurant, serving a variety of dishes in a stylish setting with live cooking stations. For a breathtaking view, head to the Star Light rooftop terrace overlooking Jordan University gardens.

Versatile Event Spaces

From the outside seasonal swimming pool with a waterfall to the poolside area for special events, Gerasa Hotel provides a picturesque backdrop. Additionally, the hotel offers a spacious meeting room with modern amenities, perfect for both corporate and social gatherings.

Book now at Gerasa Hotel for a luxurious stay in Amman with top-notch amenities and exceptional service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for JOD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 395 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
E
Erik Galvão family_with_children br
10
Pros:

Localização excepcional (tudo perto), limpeza, instalações novas, decoração de excelente gosto, funcionários prestativos e educados... café da manhã bom

2026-02-13 via Nuitee
A
Abu Aiesh family_with_children jo
10
Pros:

رائع

2026-02-13 via Nuitee
A
alsana solo_traveller il
10
2026-02-09 via Nuitee
K
Koldo family_with_children es
10
2026-02-08 via Nuitee
K
Kronz family_with_children jo
10
Pros:

Nice atmosphere and stunning views The staff is very friendly

2026-01-22 via Nuitee
V
VASILEIOS solo_traveller gr
10
Pros:

Personnel and breakfast

2026-01-20 via Nuitee
G
Gamal family_with_children il
10
היה כיף
Pros:

נקי ושירות מעולה

2026-01-19 via Nuitee
M
Mohammed couple sa
9
جميلة جداً
Pros:

النظافة زينه و الموظفين خدومين بالخص الأخت شهد الله يعطيها العافية

Cons:

المكان بعيد عن وسط البلد

2026-01-14 via Nuitee
A
Alkowni family_with_children ps
10
2026-01-13 via Nuitee
M
Mohammad solo_traveller us
8
2026-01-12 via Nuitee
S
Sami solo_traveller sa
1
2026-01-12 via Nuitee
M
Mohammed couple sa
10
2026-01-10 via Nuitee
N
nizar family_with_children il
8
2026-01-08 via Nuitee
H
Hassan couple se
4
2026-01-05 via Nuitee
G
Giannis family_with_children gr
10
2026-01-03 via Nuitee
A
Alzoubi couple jo
10
2026-01-01 via Nuitee
K
Kabha family_with_children il
10
Pros:

شكر خاص لكل الطاقم

2026-01-01 via Nuitee
Y
Yasmen family_with_children il
10
الاوتيل كثير نظيف الموقع ممتاز جداً قريب عكل شيء الاكل ممتاز الطاقم ممتاز خاصتاً موظف الاستقبال محمد العطار كان متعاو
Pros:

الموقع ممتاز جداً قريب عكل شيء

2026-01-01 via Nuitee
A
Alzoubi couple jo
10
2026-01-01 via Nuitee
S
samuelsB6228YN Business
10
Experience was perfect and I enjoyed every bit of it
Pros:

Hotel was clean and calm
Beautiful serene and great ambience
Meal is exceptionally great
Staff members are friendly
Had a swell time

2025-12-31 via Tripadvisor