Gerasa Hotel

Hotels
8.5 (443 reviews)
Queen Rania Street , Amman , jo

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Excellent food
Cons:
Bedding quality issues
Slightly expensive
Service interruptions during checkout

Categories

Cleanliness
8
Several mentions of cleanliness but some concerns about bedding in one review.
Service
9
Frequent compliments on staff friendliness and helpfulness.
Location
9
Repeatedly praised for its great location.
Room Quality
8
Generally good reviews but some remarks on bedding quality.
Amenities
8.5
Standard amenities mentioned, but not extensively reviewed.
Value for Money
8
Noted as slightly expensive in some reviews.
Food and Beverage
9
Highly praised for the quality and variety of food.
Overall Experience
8.5
Overall very positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:33

Property Description

Luxurious Accommodation

Gerasa Hotel on University Street in Amman offers 100 modern rooms and suites, each equipped with flat-screen TVs, Wi-Fi, safety boxes, and more. The elegant decor and well-appointed bathrooms ensure a comfortable stay for all guests.

Dining Excellence

Indulge in a culinary experience at the Grand Family Restaurant, serving a variety of dishes in a stylish setting with live cooking stations. For a breathtaking view, head to the Star Light rooftop terrace overlooking Jordan University gardens.

Versatile Event Spaces

From the outside seasonal swimming pool with a waterfall to the poolside area for special events, Gerasa Hotel provides a picturesque backdrop. Additionally, the hotel offers a spacious meeting room with modern amenities, perfect for both corporate and social gatherings.

Book now at Gerasa Hotel for a luxurious stay in Amman with top-notch amenities and exceptional service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for JOD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 443 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
M
Muthana • solo_traveller • jo
7
Pros:

الإطلالة النظافة

Cons:

ال ميني بار فارغ

2026-07-03 • via Nuitee
L
Laith • solo_traveller • sa
9
Pros:

Great location.
Spacious room.
Clean.
Very nice lady ( Israa ) in the breakfast.

Cons:

-

2026-06-30 • via Nuitee
L
Laith • solo_traveller • sa
9
Pros:

Great location and nice staff.

Very nice lady ( Israa ) in the breakfast.

Cons:

-

2026-06-30 • via Nuitee
S
SAID • solo_traveller • kw
10
Pros:

Excellent stay and a truly wonderful experience. The service provided by all staff members was exceptional, from the reception team to the restaurant and housekeeping staff. Everyone was friendly, professional, and always willing to help.

A special thanks to Abdullah at the reception desk, who was always welcoming, cheerful, and genuinely cared about my comfort throughout my stay. His outstanding hospitality and attention to detail made a significant difference and added a personal touch to the experience.

I highly appreciate the efforts of the entire team and would definitely recommend this hotel to others. I look forward to staying here again in the future.

2026-06-23 • via Nuitee
E
Eyadih • extended_group • il
10
Pros:

شكرا للفندق على الاستقبال والابتسامه من البداي للنهائي وانصح الجميع بزياره الفندق الرااااائع جدا

Cons:

روعه

2026-06-21 • via Nuitee
E
Eman • family_with_children • ae
10
Great hotel !
Pros:

الفندق نظيف و مرتب و الطاقم بروفيشنال و متعاونين جداً
و المكان قريب جداً من مركز امتحان البورد العربي
انصح اي احد من الاطباء عندو امتحان يروح عندهم
Very clean, professional staff, place is walk distance away from many coffee shops and restaurants, nice location

2026-06-21 • via Nuitee
A
Abd Elhai • solo_traveller • il
9
بشكل عام كانت تجربة جيدة جدًا، وأشكر جميع العاملين على جهودهم وخدمتهم الراقية.
Pros:

كانت إقامتي في الفندق مريحة جدًا، وتعامل طاقم العمل كان سلسًا واحترافيًا ومليئًا بالترحيب والابتسامة. أود أن أشكر بشكل خاص فادية ونداء وعدي على حسن الاستقبال، ولطف التعامل، وحرصهم الدائم على تقديم المساعدة، مما جعل التجربة أكثر راحة وتميزًا.

Cons:

الملاحظة الوحيدة هي أنه بين الحين والآخر كانت تصل إلى الغرفة رائحة دخان سجائر، ويبدو أنها قادمة من الأثاث أو من مناطق مجاورة، وهو أمر أثر قليلًا على مستوى الراحة داخل الغرفة.

2026-06-20 • via Nuitee
A
Abdallah • couple • ps
10
أجمل فندق في عمان
Pros:

معاملة موظفين الرسبشن ممتازة جدا

2026-06-19 • via Nuitee
Y
Yasser • couple • sa
10
Pros:

Nice from receptions till room till stuff thanxs for nice team and management

Cons:

Every thing is best

2026-06-16 • via Nuitee
H
Hatim • solo_traveller • qa
8
2026-06-16 • via Nuitee
L
lafi • extended_group • sa
9
كانت اقامة مميزة
Pros:

الموقع مميز مقابل بوابة الجامعة وقريب من مستشفى الجامعة وقريب من الخدمات والمطاعم

2026-06-07 • via Nuitee
H
Hilf • solo_traveller • il
9
2026-06-02 • via Nuitee
S
sameer • solo_traveller • iq
5
Pros:

Reception girl Shahad was so kind
Also restaurant assistant Israa was so kind with hospitality attitude

2026-05-28 • via Nuitee
S
Saleh • solo_traveller • sa
10
2026-05-16 • via Nuitee
G
Gulnar • solo_traveller • om
10
Pros:

Everything, this was my 3rd stay with them.
Shahad was kind enough to upgrade me to a suite after I asked to change my room for a view. And I needed that as I'm staying for work and needed the extra sofa and coffee table for the laptop.
Everyone was very helpful amd Kind.
And it was the perfect location for Jordan University.

2026-05-14 • via Nuitee
O
omar • solo_traveller • om
10
2026-05-12 • via Nuitee
A
ahmad • solo_traveller • il
10
Pros:

Everything think perfect, Excellent service, very friendly reception, everything was good

2026-05-11 • via Nuitee
A
ahmad • solo_traveller • il
10
2026-05-11 • via Nuitee
M
Mazen • solo_traveller • lb
10
Pros:

My stay at the hotel was excellent in every aspect.
The staff were very kind, professional, and helpful throughout my stay.
I would especially like to thank Ms. Shahd at the reception for her outstanding hospitality and warm attitude.
She made the experience even more pleasant.
Highly recommended!

2026-05-11 • via Nuitee
O
Osamah • couple • se
10
2026-05-09 • via Nuitee