Gerasa Hotel

Hotels
8.5 (395 reviews)
Queen Rania Street , Amman , jo

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Excellent food
Cons:
Bedding quality issues
Slightly expensive
Service interruptions during checkout

Categories

Cleanliness
8
Several mentions of cleanliness but some concerns about bedding in one review.
Service
9
Frequent compliments on staff friendliness and helpfulness.
Location
9
Repeatedly praised for its great location.
Room Quality
8
Generally good reviews but some remarks on bedding quality.
Amenities
8.5
Standard amenities mentioned, but not extensively reviewed.
Value for Money
8
Noted as slightly expensive in some reviews.
Food and Beverage
9
Highly praised for the quality and variety of food.
Overall Experience
8.5
Overall very positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:33

Property Description

Luxurious Accommodation

Gerasa Hotel on University Street in Amman offers 100 modern rooms and suites, each equipped with flat-screen TVs, Wi-Fi, safety boxes, and more. The elegant decor and well-appointed bathrooms ensure a comfortable stay for all guests.

Dining Excellence

Indulge in a culinary experience at the Grand Family Restaurant, serving a variety of dishes in a stylish setting with live cooking stations. For a breathtaking view, head to the Star Light rooftop terrace overlooking Jordan University gardens.

Versatile Event Spaces

From the outside seasonal swimming pool with a waterfall to the poolside area for special events, Gerasa Hotel provides a picturesque backdrop. Additionally, the hotel offers a spacious meeting room with modern amenities, perfect for both corporate and social gatherings.

Book now at Gerasa Hotel for a luxurious stay in Amman with top-notch amenities and exceptional service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for JOD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 395 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
E
Erik Galvão • family_with_children • br
10
Pros:

Localização excepcional (tudo perto), limpeza, instalações novas, decoração de excelente gosto, funcionários prestativos e educados... café da manhã bom

2026-02-13 • via Nuitee
A
Abu Aiesh • family_with_children • jo
10
Pros:

رائع

2026-02-13 • via Nuitee
A
alsana • solo_traveller • il
10
2026-02-09 • via Nuitee
K
Koldo • family_with_children • es
10
2026-02-08 • via Nuitee
K
Kronz • family_with_children • jo
10
Pros:

Nice atmosphere and stunning views The staff is very friendly

2026-01-22 • via Nuitee
V
VASILEIOS • solo_traveller • gr
10
Pros:

Personnel and breakfast

2026-01-20 • via Nuitee
G
Gamal • family_with_children • il
10
היה כיף
Pros:

נקי ושירות מעולה

2026-01-19 • via Nuitee
M
Mohammed • couple • sa
9
جميلة جداً
Pros:

النظافة زينه و الموظفين خدومين بالخص الأخت شهد الله يعطيها العافية

Cons:

المكان بعيد عن وسط البلد

2026-01-14 • via Nuitee
A
Alkowni • family_with_children • ps
10
2026-01-13 • via Nuitee
M
Mohammad • solo_traveller • us
8
2026-01-12 • via Nuitee
S
Sami • solo_traveller • sa
1
2026-01-12 • via Nuitee
M
Mohammed • couple • sa
10
2026-01-10 • via Nuitee
N
nizar • family_with_children • il
8
2026-01-08 • via Nuitee
H
Hassan • couple • se
4
2026-01-05 • via Nuitee
G
Giannis • family_with_children • gr
10
2026-01-03 • via Nuitee
A
Alzoubi • couple • jo
10
2026-01-01 • via Nuitee
K
Kabha • family_with_children • il
10
Pros:

شكر خاص لكل الطاقم

2026-01-01 • via Nuitee
Y
Yasmen • family_with_children • il
10
الاوتيل كثير نظيف الموقع ممتاز جداً قريب عكل شيء الاكل ممتاز الطاقم ممتاز خاصتاً موظف الاستقبال محمد العطار كان متعاو
Pros:

الموقع ممتاز جداً قريب عكل شيء

2026-01-01 • via Nuitee
A
Alzoubi • couple • jo
10
2026-01-01 • via Nuitee
S
samuelsB6228YN • Business
10
Experience was perfect and I enjoyed every bit of it
Pros:

Hotel was clean and calm
Beautiful serene and great ambience
Meal is exceptionally great
Staff members are friendly
Had a swell time

2025-12-31 • via Tripadvisor