Harir palace Hotel

1. Asked for an iron was told no hotel in amaan has irons
2. Bin was filthy and the linen had patches of a liquid
3. No room service we landed late and asked for the kitchen he bluntly put us through to which we were told sorry no food.
Disappointed.

Hotel is undeniably beautiful and offers reasonable prices, my recent stay was marred by exceptionally poor service, particularly from the reception staff.

One glaring example occurred when I requested a bathrobe. The receptionist responded, “Let me check and get back to you,” but never followed up. When I called again to inquire, I was told, “The staff washed the robes, and they’re still not dry.” Such delays and lack of initiative became a recurring theme; even simple requests required multiple calls to the reception before being addressed.

However, the most appalling incident involved the receptionist’s outright rudeness. A friend visited me at the hotel, and shortly after their arrival, the receptionist called my room to announce, “You have a visitor. This will be your last visit for today, okay?” The condescending tone and unprofessional manner in which this was communicated were utterly unacceptable.

The reception team’s conduct starkly contradicts the standards expected of a hospitality establishment. They are the first impression guests encounter, and their behavior tarnished what could have been a pleasant stay. I strongly urge the hotel management to retrain or replace these staff members to ensure future guests are treated with the respect and professionalism they deserve.
Thanks

Harir Palace is located quite far from the city center, which can make getting around a bit inconvenient. The interior design of the hotel is a bit inconsistent, with various elements that don’t seem to blend well together. Unfortunately, our room didn’t offer much in terms of views, which was a bit disappointing.

Another issue we encountered was the slow-responding sensors in the corridors; the lights took a few seconds to turn on, leaving us in the dark briefly. Additionally, the room service was quite slow, which detracted from the overall experience.

Considering all this, Harir Palace didn’t quite feel like a 4-star hotel compared to other places we stayed at in Jordan. It didn’t meet our expectations for the price and rating.

The worst hotel in Amman everrrrr!
Please guys don’t book there, terrible hygiene, terrible staff, terrible rooms!
It’s a nightmare I swear, I’ve never had such an experience, if you wanna catch a virus then go there!
The staff are really rude and treat guests badly, room service is the worst and you can rent a much better hotel in Amman cheaper than this one!
Am so disappointed and would never recommend such a palace to anyone ever

Staff is friendly, the rooms are clean, but you then breakfast is ok. There is a gym , a pool, and a spa. The neighborhood the hotel is located in quite and decent and is considered an upper middle class neighborhood.

It’s a 5 mins ride to Abdali.

My visit gorgeous I prefer this hotel to the all my friends and family and all needs luxury hotel and i wanna thank all staff there especially the security man and the resepition man and i wanna told all that the food and the service is excellent

It was a good holiday in this hotel , i like the food and the staff and they have a very big gym , the breakfast was brilliant and they have so much kind of food like seafood ,italian food , arabic food , the staff very helpful with any guest in the hotel , i hope to come again next week end

Beautiful hotel...
The lobby is very beautiful and the room is spacious and clean, the bed and the pillows are comfortable and clean.
The staff is very helpful and friendly
The food is delusions
The location of the hotel is very good and quite.

The room is clean and beautiful, the food is perfect… the lobby of the hotel is luxurious

The staff are very friendly and helpful they are always ready to help
The location of the hotel is perfect quite area no traffic…
I highly recommend this hotel…

Stay in hotel for 5 Nights , its was Really Lovely Stay , Nice Rooms

Fast Service , and thanks for Housekebing and Room Service Staff , Helpful staff
One of the best hotels I have visited, I visit Jordan for work and found this hotel very convenient, speed of the Gym,restorant, coffeshop nice at night and a pool to relax, I really liked the hotel it will be my resensnce in next days staff so kind and help

Good WIFI Service , Thanks for Reception , Recommended Hotel

Amazing hotel with friendly staff clean room with good price and excellent service and free parking very fast wifi and a great location near center of the city
Gym was great for the first time in a whileAmazing hotel with friendly staff clean room with good price and excellent service and free parking very fast wifi and a great location near center of the city
Gym was great for the first time in a while

We stayed in this hotel during our pilgrimage that started in Egypt and ended in Jordan. We visited Mt. Nebo and other sites, and also Petra.

This hotel is an ideal place to rest after tiring days of a traveling across Jordan. Bed was comfortable, bathroom with hot water and the bedroom has an air-conditioning with heater. The television was very helpful. One early morning, in our room at the 5th floor, we were awaken by a tremor. I immediately opened the TV, tuned to CNN... the epicenter of the earthquake was in Turkey... quite far.

The restaurant is not large enough to accommodate large groups at a time. They don't serve alcoholic drinks.

There is a gift shop where you can buy souvenirs, jewelries, luggages...

One morning, the road outside was covered with snow.

Great place but not easy to access taxis in the area

Ok pour un 3 étoiles
Loin du centre villr
Hall à l oriental bling bling

Ontbijt vind ik minder goed, er is geen meer verschillende soorten. Elke dag het zelfde.

Ligger i en förort. Inte långt in till stan men trafiken kan vara rätt intensiv. Inte jätte stor frukostsutbud. Hade önskat att engelskan var lite bättre hos kvinnan som stog i receptionen.
I det stora hela så var hotellet rätt bra.

Great hotel! Would stay in again. Great location

Nice internal atmosphere, rooms big and good furnitured

Friendly staff, good amenities, quiet location,clean rooms, good breakfast,
Downs:1. Our floor ( 6th) had a light sensor only at the elevator. Lights went on when exiting elevator. But when exiting room, sensor did not turn on and we had to walk in the dark.
2. Request to room service for water was acknowledged, but never received water

Nice accomodation,not so far to city centre, around 3 JOD for taxi
Helpfull reception and very nice room
Very quitte location