Elounda Orama by GHH

Hotels
•
Hotel Brain
8.1 (755 reviews)
48 Andrea Papandreou street , Elounda , GR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Excellent location / sea view
Friendly staff
Close to restaurants and coastline
Some guests enjoyed the breakfast
Cons:
Rooms described as neglected and dirty
Unpleasant room odor reported
Delayed replenishment of towels/soap / housekeeping lapses
Breakfast quality inconsistent; coffee machine/restaurant cleanliness issues

Categories

Cleanliness
5.5
Multiple reviews report rooms were neglected, dirty and had an unpleasant smell; restaurant and coffee machine were also described as unclean.
Service
9.2
Staff is described as very nice in one review, though there were housekeeping/service lapses (delayed towel/soap replenishment) reported in another; front-of-house service overall reads as friendly.
Location
9.8
Praised as a beautiful hotel in the heart of Elounda (1 min walk to the coastline and restaurants); also noted for a very nice sea view.
Room Quality
6.4
Rooms were reported as neglected and dirty with an unpleasant odor; one review also noted stairs to the room can be a bit problematic.
Amenities
8.7
Hotel offers expected amenities (breakfast, restaurant), but maintenance concerns were raised (coffee machine neglected) and some supplies replenishment issues were reported.
Value for Money
8.2
One reviewer felt the hotel did not meet expectations for a 4-star property, though excellent location and friendly staff support a relatively strong perceived value.
Food and Beverage
8
Mixed feedback: one guest praised the breakfast, another found breakfasts repetitive and unappetizing and noted an unclean coffee machine.
Overall Experience
9
Overall sentiment is mixed but leans positive due to excellent location, sea views and friendly staff despite notable cleanliness and some food/service shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:24

Property Description

Luxurious Accommodation
Elounda Orama, nestled in Elounda just 700 meters from the stunning Elounda Beach, offers a luxurious stay with air-conditioned rooms, a minibar, and a private balcony overlooking the beautiful garden.

Relaxation and Convenience
Guests can unwind in the seasonal outdoor pool, hot tub, or on the terrace while enjoying the impeccable service of the 24-hour front desk and concierge. Free WiFi and a shared lounge add to the convenience of your stay.

Prime Location
Situated close to Skisma Beach and Kolokithia Beach, and with Heraklion International Airport just 60 km away, Elounda Orama offers easy access to the best of Elounda. Book now for an unforgettable experience!

Important information:

When booking 4 rooms or more, different policies will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.1
Based on 755 reviews
Cleanliness: 5.5
Service: 9.2
Location: 9.8
Room Quality: 6.4
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 9
D
Dafig • family_with_children • fr
7
2026-10-29 • via Nuitee
J
Jess • couple • gb
7
Lovely looking hotel, but could do with fixing some issues when you look a bit closer.
Pros:

The view from our room was stunning, we had a palm tree and the open Elounda bay. We sat out on the balcony regularly just watching the view. The location is great, a short walk to the many restaurants in Elounda. The pool is nice, although lots of other guests were reserving sun loungers with towels despite the rules against that, often leaving unoccupied sun loungers for hours when other guests were unable to sit down.

Cons:

We had problems with our air conditioning, I woke up at 3am with it dripping on me. We contacted reception who came to assess, and suggested we turn it off for the night, and gave us a fan. The hotel was full so there wasn't much they could do.. They had a technician come and fix it during the day, however unfortunately I was woken by dripping dirty water again the next night. They told us the room would need to be vacated for a while so they could properly fix it. They moved us to a new room which wasn't as nice, but we saw that they put new guests in our old room that same day (it was opposite the pool so we saw them go in), so I'm not sure if they properly fixed the A/C. They did give us wristbands for the light all inclusive for the rest of the week, but this includes a small selection from the bar, and a buffet dinner, which isn't our vibe, so we were disappointed. We left a day early.

2026-10-23 • via Nuitee
J
Jessica • solo_traveller • fr
9
Top
Pros:

L’hospitalité du personnel. La chambre était très belle et confortable. Et l’emplacement est top

2026-10-20 • via Nuitee
γεωργία. • family_with_children • gr
2
Pros:

Το δωμάτιο και η θέα καθώς και η τοποθεσία του ήταν πολύ καλή !!

Cons:

Αρχικά τα πρώτα δυο πράγματα που παρατηρήσαμε οταν μπηκαμε στο δωμάτιο ήταν πρώτον το πάτωμα το οποίο δεν ήταν πολυ καθαρό και δεύτερον το αιρκοντισιον που είχαμε δει πως είχε σταγόνες απο κατω του . Εδω να υπογραμμισω οτι το αιρκοντισιον το βρήκαμε ήδη σε λειτουργία όταν μπήκαμε στο δωμάτιο.
Καθώς υπήρχε πολύ υγρασία και συνεπώς λίγο κρύο αλλάξαμε τη λειτουργία του στο ζεστό. Παρόλα αυτά δεν άλλαξε κάτι γιατί το αιρκοντισιον δεν εβγαλε ποτέ ζέστη. Το πρωί λοιπόν που ξυπνήσαμε είδαμε έναν τεράστιο λεκέ στα σεντόνια του κρεβατιού διότι όλο το βράδυ αυτο έσταζε πάνω στο κρεβάτι με αποτέλεσμα να είναι βρεγμένα τα σεντόνια και τκ κρεβάτι. Όταν το είπαμε στη ρεσεψιόν μας είπαν πως θα καλέσουν τον τεχνικό και πως θα μας τα αλλαζανε όλα. Όπως και έγινε με τα σεντόνια και τις πετσέτες. Το γελοίο σε όλο αυτό ήταν πως δεν ξερω αν όντως κάλεσαν τεχνικό πάντως είχαν τραβήξει το κρεβάτι για να μην στάζει πανω στο κεφάλι μας. Επίσης η απάντηση στο πρόβλημα αυτού που συνέβη ήταν πως επειδή το βάλαμε ζεστό και δεν εχει λειτουργία για ζέστη παραμονο στο κρύο γιαυτό άρχισε να στάζει!! Και εδω να ξανα πω πως το αιρκοντισιον το βρήκαμε είδη σε λειτουργία στο κρύο και με νερά απο κάτω. Την επόμενη μέρα στο τσεκ άουτ όταν του είπα οτι και σήμερα το πρωί που ξυπνήσαμε και που δεν το είχαμε ανάψει όλο το βράδυ παλι ειχε νερα απο κάτω.
Και τέλος και τις 2 μερες που μείναμε το νερό ήταν κρύο και δεν είχε Αφρόλουτρο. Είχε μόνο σαμπουάν και conditioner
Γενικότερα η εμπειρία μας δεν μπορώ να πω πως ηταν η καλύτερη ευτυχώς αλλάξαμε ξενοδοχείο και δεν χαλάσανε τελείως όλες οι διακοπές μας .

2026-10-20 • via Nuitee
A
Ashley • couple • au
10
2026-10-19 • via Nuitee
E
ESTER • family_with_children • il
8
Pros:

LOACTION IS GREAT IF YOU LOVE ELUNDA BUT THE HOTEL IS OLD NEED TO MAKE SOME RENOVATION

Cons:

BREAKFAST CAN BE IMPROVE

2026-10-19 • via Nuitee
A
antzela • family_with_children • gr
8
2026-10-16 • via Nuitee
Z
Zbigniew • couple • pl
10
Wspaniale spędzony czas, w pięknym miejscu i miłym towarzystwie.
Pros:

Miła obsługa i codzienne dbanie o czystość pokoju.
Smaczne śniadania oraz różnorodność produktów.
Widok z balkonu na zatokę i wschodzące słońce.
Strefa basenowa.

2026-10-15 • via Nuitee
A
Aize • solo_traveller • nl
7
2026-10-11 • via Nuitee
S
sylvie • couple • fr
7
2026-10-09 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-10-08 • via Nuitee
S
Stefanakis • couple • gr
10
2026-09-18 • via Nuitee
N
Nikolaos • couple • gr
10
2026-09-15 • via Nuitee
M
Marie Dupuis • solo_traveller • fr
9
Top hotel à Elounda
Pros:

L'hôtel est très bien situé. L'ensemble du personnel est très sympathique mise a part peut-être au petit déjeuner il manque un petit sourire à la jeune femme. Un 20/10 au barman de la piscine et au perosnne à la réception. Hôtel propre, parking pratique, grosse amélioration de la nourriture au petit déjeuner bravo.les 2 bons de bienvenue

Cons:

Dommage jacuzzi en panne
Peut etre literie en fin de vie

2026-09-15 • via Nuitee
E
Evangelos • couple • cy
5
It was OK, not Terrible, Nor Great
Pros:

The location of the hotel is excelent as in 2 minutes walking distance you are by the sea at a very romantic scenery. The staff was very polite and eager to listen and help in any way they could. The size of the rooms were decent and the breakfast ok.

Cons:

First and foremost what I would like to emphasize is the that 4 stars hotel in Cyprus are NOTHING like this, I ve stayed in a 3 star hotel in Limassol which was much better than this one.

Cleanliness of the room was bad. Sheets were clean BUT covers were stained, sofa in the room was stained, bathrooms weren't very clean, bathroom mixer was broken, water was leaking from the shower making a mess.

Toilets were very small and uncomfortable.

1st room we stayed in had an issue with the A/C from the moment we got there and 2 days later it started leaking, stuff was very cooperative and switch us to an identical room next to it which had other issues that I described earlier.

2026-09-14 • via Nuitee
D
Diana • couple • it
6
2026-09-12 • via Nuitee
S
stavroulakh • solo_traveller • gr
10
2026-09-11 • via Nuitee
J
Julija • couple • nl
10
2026-09-11 • via Nuitee
J
Joanne • couple • gb
9
2026-09-11 • via Nuitee
L
Lewis • couple • gb
9
2026-09-10 • via Nuitee