Rodero by Solymar Beachfront Condos in Hotel Zone

Hotels
Independent
7.4 (50 reviews)
Blvd Kukulcan Km 18.7, Hotel Solymar, Zona Hotelera, Cancun, QROO, 77500 , Cancun , MX

Facilities

Express check-out
Garden
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Picnic area
ATM/banking
Gift shops or newsstand
Porter/bellhop
Express check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Nice view
Cons:
Unclean rooms
Service issues
Poor amenities
Mixed room quality
Limited value for money

Categories

Cleanliness
5.1
Mixed reviews on cleanliness, with some guests mentioning unclean rooms, hair from previous customers, and bugs.
Service
6.1
Service had mixed reviews, with complaints about unresponsive staff and security, but positive comments about helpfulness and central location.
Location
8.2
Generally praised for its central location, nearby beach, and proximity to key landmarks.
Room Quality
6
Rooms received mixed feedback, with mentions of worn-out rooms, broken items, and insufficient cleaning.
Amenities
4.8
Several complaints about amenities, including non-working microwaves, AC issues, and few offered services like room cleaning and toiletries.
Value for Money
6.4
Mixed reviews on the value for money, with some guests feeling disappointed by the lack of services provided for the price.
Food and Beverage
6.3
Food and beverage services had mixed feedback, with mentions of limited room service and breakfast options.
Overall Experience
5.8
Overall experience was varied, with guests expressing disappointment in cleanliness, service, and amenities while appreciating the central location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:47

Property Description

Recreational Amenities and Dining Options
Indulge in the outdoor pool, outdoor tennis court, and on-site restaurants and bars for a memorable stay.

Featured Amenities
Benefit from wireless internet, express check-in/check-out services, and a shuttle from the airport for convenience.

Luxurious Guestrooms and Nearby Attractions
Relax in uniquely decorated guestrooms with modern amenities and visit attractions like El Rey Ruins and Delfines Beach nearby.

Book your stay at Rodero by Solymar Beachfront Condos in Hotel Zone for a perfect blend of relaxation and adventure!

Important information:

  • Pool access available from 9 AM to 7:30 PM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 50 reviews
Cleanliness: 5.1
Service: 6.1
Location: 8.2
Room Quality: 6
Amenities: 4.8
Value for Money: 6.4
Food and Beverage: 6.3
Overall Experience: 5.8
R
Rogelio family_with_children
10
Pros:

When we arrive at the settings, we found out that the room assigned to us was given to another guess and therefore we were assigned to one that did not meet what we had reserved. Rodrigo, the property manager, called us to explain what had happen. He was so embarrassed and offered us a full refund. Since it was late at night, we expressed to him that there was no need to do so and to just find us a room in which our three kids, my wife and I would be able to fit and rest well. He was extremely kind and was doing his best to accommodate us. Even though he was not able to find us another room, he went above and beyond and was having frequent dialogues with us and wanted to compensate us for the trouble we had faced. The fact that he was communicating with us frequently, made us feel so comfortable that we would NOT hesitate to book this property once again. He ended up refunding us half but he did not need to. We were truly grateful for all his attentions. The room we stayed was truly beautiful and extremely clean. Thank you Rodrigo for being such an amazing host.

2022-04-03 via Nuitee
J
James
4
Pros:

They property is set right on the beach which is beautiful but the property itself is in rough shape. My room was a decent size, beautiful view but is in rough shape. When I showed up, someone was in my room. Apparently I was moved to another room without any notice. I contacted the owner, he didn't respond. His name was Diego. He did respond to the people that were in my original room to pickup his cash only stay for the night I was suppose to be in the room.

2022-02-14 via Nuitee
K
Katherine partner
10
Pros:

Loved it great experience

2022-02-04 via Nuitee
V
Verified traveler family_with_children
10
Pros:

The place is really clean. You will get cleaning daily.
The buffet is good.
We really enjoyed our stay.

2021-06-03 via Nuitee
V
Verified traveler family
8
Pros:

Me agrado el lugar es bonito, siento que le falta mantenimiento y mas atención ya que nunca pasaron a limpiar la habitación ni preguntar si algo nos faltaba

2021-05-04 via Nuitee
V
Verified traveler partner
2
Pros:

This place should be an AirBNb listing that gets delisted. Don’t stay here

2021-04-21 via Nuitee
V
Verified traveler friends
8
Pros:

Un lugar bonito , con bonita piscina y buena ubicación

2021-02-24 via Nuitee
V
Verified traveler family
4
Pros:

Algo viejo el hotel y demasiadas hormigas tanto en la cama como en la cocineta la verdad muy molesto

2020-03-14 via Nuitee
O
omar Alejandro
4
Hotel barato viejo y feo zona hotelera
Pros:

Hotel barato en la zona hotelera, el hotel es viejo no sirven los elevadores y no tiene infraestructura para personas con discapacidad, vale la pena buscar otro lugar , nada recomendable

2020-03-01 via Nuitee
B
BILL family
10
Pros:

Todo excelente , solo un poco tedioso el estar checando cada vez que entras y slaes .

2020-02-13 via Nuitee
V
Verified traveler family
4
Pros:

la limpieza del lugar, no hay cuidado en el condominio, estuvimos a punto de dejar e irnos a otro lugar, realmente daba asco, sobre todo la cortina del baño, que mejor ni abrirla, a punto del vomito, no da confianza la limpieza de sabanas, las toallas duras, al momento de llegar la persona aun seguía haciendo su trabajo de limpiar, no es nada de buen aspecto, deben de tener un espacio exclusivo para hacerlo, creemos que solo se preocupan por cobrar y no dan el mantenimiento al lugar, sin duda no se recomendaría para nada, lo único que le salva un poco es la vista, pero de ahí en fuera no hay manera,

2020-01-28 via Nuitee
V
Verified traveler family
8
Pros:

Beautiful seaside view, clean pool, great location.

2019-12-29 via Nuitee
E
emmanuel
6
estadia regular
Pros:

televisión sin canales, no hubo limpieza en la habitación y había una cucaracha, la estadia fue de mala a regular en el cuarto, pero las instalaciones del hotel están bien y la playa increíble, asi como la atención fue un tanto impersonal, ya que al ser cuartos que no pertenecen al hotel no prestan toallas de playa, ni dieron información de con quien dirigirse ni en recepción y en WhatsApp tardaran en contestar

2019-12-18 via Nuitee
Y
Yuliya
10
Amazing experience! Very recommend
Pros:

I really enjoyed my stay! The hotel that condo Was located in is very nice and filled up with great staff members. The beach in front is to die for. I asked to adjust my reservation slightly and Rodero condos helped me a lot. The room was gorgeous with amazing view and very comfortable bed. Very recommend this property!

2019-12-07 via Nuitee
V
Verified traveler partner
8
Pros:

Great ocean views, especially for price. Condo itself was a bit run down, the air con in the living room did not work at all, also had some ants. Check in process was a mess, we booked same day, when got there, the guard at the gate at first told us we werent on the list and to contact the owner despite it being an Expedia rental. Eventually he was able to talk to the manager to let us in, and fortunately some one (maintenance?) showed up at the unit itself to give a key, but for a good while seemed like we were going to be stuck. Got the email w checkin instructions the day we checked out.

2019-11-24 via Nuitee
V
Verified traveler friends
8
Pros:

Nice area, room was open. Didn't like that our room was nothing like what was described. the ladder to the unexpected loft was very wobbly and there was no broom for when sand got in. There was an irobot that was not charged for use. We had to hunt down the woman for extra towels but she was very sweet and quuck to help us.

2019-11-13 via Nuitee
P
PepeZinzu family
10
Pros:

Lugar muy agradable, limpio y la atencion excelente. Lamentablemente la plaza estaba en bandera roja pero con las albercas pudimos pasar un muy buen fin de semana, tranquilo y agradable. Muy recomendable.

2019-10-04 via Nuitee
L
Luis Ariel
6
Pros:

Muy complicado encontrar el condo, deberían tener un mapa o almenos enviarlo por email

2019-09-25 via Nuitee
E
Estrella
8
Bueno, Bonito y Barato
Pros:

El hotel tiene una vista hermosa, buena ubicación en la zona hotelera cerca de varias plazas, haces check in y check out por tu cuenta y eso me encanto por la privacidad y el dueño del condominio muy amable.

Está situado en las instalaciones de un hotel y eso te hace tener la tranquilidad de que las instalaciones tiene mantenimiento, cuentan con elevador y eso les da un plus.
La playa está limpia.
Regresaríamos

2019-09-18 via Nuitee
G
Guillermo
8
Pros:

we booked the day before and the people at the gate did not have our booking ready after about an hour it was resolve .love the location and the beach was the best .i highly recommend this location

2019-08-14 via Nuitee