Residence St Havel Prague Old Town

Hotels
9 (2983 reviews)
Havelska 500/25 , Prague , cz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious apartments
Cons:
Cleanliness issues
Lack of basic amenities
Wi-Fi connectivity problems

Categories

Cleanliness
8.09
Mixed feedback with mentions of dust and cleanliness issues.
Service
9.56
Generally positive with specific praise for help during the reservation process.
Location
10
Consistently praised for being in a great spot close to attractions.
Room Quality
8.6
Good quality but some rooms were smaller than expected, affecting overall perception.
Amenities
8.55
Basic amenities were lacking, but some apartments had good facilities.
Value for Money
8.58
Considered pricey by some guests, especially given the amenities offered.
Food and Beverage
9.04
Breakfast options were adequate and generally well-received.
Overall Experience
9.59
Positive experiences reported, with emphasis on location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:11

Property Description

Luxurious Accommodation
Residence St Havel Prague Old Town offers elegant units with modern amenities, including a fully equipped kitchen and a flat-screen TV. Enjoy the comfort of parquet floors and a private bathroom with a bidet.

Convenient Services
Indulge in a continental breakfast and take advantage of the bar, terrace, and room service for a relaxing stay. Stay connected with complimentary WiFi and explore the city with the bicycle rental service.

Prime Location
Situated just 0.2 km from Prague Astronomical Clock, with Old Town Square nearby, this hotel is perfect for exploring the historic charm of Prague. Book your stay at Residence St Havel Prague Old Town for an unforgettable experience.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2983 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
P
Pirjo • solo_traveller • fi
9
Loistava sijainti
Pros:

Iso siisti huoneisto keskeisellä paikalla.2 wc.tä oli neljälle hengelle hyvä juttu. Kätevä ovikoodi, ei tarvinnut avainkorteista huolehtia. Hyvä äänieristys, vaikka oli ihan vanhankaupungin ytimessä.

Cons:

Hissi oli aika karsea, käytettiin portaita mieluummin. Huoneistossa oli vähän astioita,esim. 4kpl laseja ja lautasia. Vuodesohva ei ollut kauhean mukava nukkua, mutta menetteli

2026-05-16 • via Nuitee
A
Amy • couple • us
7
Mixed bag
Pros:

The rooms were large and clean, kitchen well stocked. Location was perfect (close to the clock and the metro). Breakfast was good but confusing - everything says it’s not included even though I paid for it thru booking - even the menu at the restaurant says it’s ~$20 a person.

Cons:

They agreed to early check in but ended up not letting us in the room until 90 min after normal check in - super frustrating after a red eye flight. Property said “no stag parties” but a group of 20+ parties checked in Friday night and were partying in the hallway, slamming doors, yelling, until 5am all weekend. Property manager didn’t respond to our complaint for more than 12 hours. Elevator broke part of the stay. There was a bathtub but NO SHOWER! Totally insane to not have a shower! None of the photos in the website showed our room (#4.5) so I was expecting a shower and a bidet based on photos but got neither.

2026-05-16 • via Nuitee
V
Vila • family_with_children • es
10
Perfect stay and location
Pros:

The apartment was amazing , stylish and well located . Easy to get in.

Cons:

All perfect

2026-05-14 • via Nuitee
Z
Zlatina • solo_traveller • bg
9
2026-05-14 • via Nuitee
B
Boris • solo_traveller • il
10
Pros:

Всё

2026-05-14 • via Nuitee
V
Virginie • couple • fr
8
2026-05-14 • via Nuitee
B
Buket • family_with_children • tr
8
Genel olarak memnun kaldık. Şifre ile kolay giriş yapabiliyorsun o iyiydi, konumu da iyiysi.
Pros:

Konumu, büyüklüğü gerçekten iyiydi

Cons:

Mutfakta kağıt havlu yoktu, terlik yoktu. Banyo biraz eskiydi, küvet olması hosuma gitmedi. Altında bar var belli bir saate kadar gürültü oluyor ama bebekli olmamıza rağmen bizi rahatsız etmedi

2026-05-13 • via Nuitee
C
Carin • couple • se
10
Pros:

Centralt och fräscht. Smidigt med kodlås.

2026-05-13 • via Nuitee
H
Hanna • couple • se
7
I stora hela var vår vistelse kanon. Lägenheten var fin, välstädad och låg nära allt vi ville se. Incheckningen var smid
Pros:

Det var stort och luftigt samt nära till det mesta. Rymligt badrum med en härlig dusch. Lägenheten hade kök, TV och bäddsoffa. Sängen var stor men något hård för min smak, då jag är van vid väldigt mjuka sängar. Enkel inpassering med kod som skickades via sms efter genomförd bokning. Det fanns även strykjärn och strykbräda. Airconditionen fungerade mycket bra i lägenheten. Värt priset, absolut.

Cons:

Vi bodde på våning 4 och upplevde att hissen ibland kändes lite osäker, så vi valde ofta att ta trapporna istället. Det luktade avlopp i badrummet under vistelsen. Det var även ganska lyhört från både trapphuset och restaurangen nedanför emellanåt, vi bodde där söndag–onsdag.

Köket hade det mest nödvändiga och fungerade bra, men vi saknade vinglas, vilket hade varit ett trevligt tillskott. Det fanns diskmaskin, men den verkade vara felmonterad då luckan inte gick att öppna helt. Även soplådan var lite svår att dra ut ibland.

Vi hade också uppskattat fler kuddar och någon extra filt i lägenheten. Det hade dessutom varit ett plus om det gick att streama till TV:n

2026-05-13 • via Nuitee
M
Mikołaj • solo_traveller • pl
10
2026-05-13 • via Nuitee
M
Maire • couple • gb
7
Pros:

The apartment was not stocked with basic items, such as a bread board/ cutting board, and basic condiment to cook with. The fan above the stove had bo switch to turn on. Lastly there was no information left at the apartment with instructions about the apartment or with a wifi code. This made everything more difficult to figure out.

Cons:

Cooking facilities
Instructions or handover about the apartment
Lack of basic items in the kitchen

2026-05-12 • via Nuitee
A
Alison • extended_group • gb
9
Perfect central location to explore prague and a well equipped apartment.
Pros:

Great location in the Old Town of Prague. The Attic apartment was spacious and very open plan. Perfect for 3 friends for the weekend. The separate locker room for luggage on the day of arrival or departure was great and very safe for your luggage. Door code system for entry to the building and apartment.

Cons:

The outside space could have been better if it had been cleaned up. Some instructions in the apartment about how to use the air conditioning and appliances would have been useful. The taxi that was organised for us by the accommodation from the airport was quoted as 35 Euro and pay cash to the driver on arrival at the accommodation the driver insisted it was to be 45 Euro. We used Booking.com on the way back for our taxi to the airport and were charged £25 and paid up front I would recommend this instead.

2026-05-11 • via Nuitee
J
Janet • extended_group • gb
10
2026-05-11 • via Nuitee
F
Fabienne • couple • fr
6
Dans le vieux Prague même
Pros:

Proche du vieux Prague et à 50 m de l’horloge

Cons:

Pas respecté le logement prévu
1 chambre 2 personnes 1 salon avec canapé lit et 1 cuisine
sauf que le salon était dans la chambre et que j’ai du dormir avec mon fils ce qui n’était pas prévu
Chacun devait avoir son univers

2026-05-11 • via Nuitee
U
Ursula • solo_traveller • at
9
Pros:

Die Lage ist super! Mitten im Zentrum.

2026-05-10 • via Nuitee
S
Stewart • couple • gb
9
Pros:

Excellent location and had everything you need

Cons:

We liked everything

2026-05-10 • via Nuitee
I
IVITIUR s.r.o. • couple • sk
9
2026-05-10 • via Nuitee
V
Volha • solo_traveller • pl
10
Просто супер! Рекомендую!
Pros:

Всё было супер! Большая просторная квартира. Лифт! В самом центре старого города. Просторная ванна с горячим полотенцесушителем. Всё мгновенно сохло. Полностью мокрые кроссовки после дождя высохли за 1 ночь. Белое постельное бельё. Потрясающий вид из большой комнаты. Идеальное заселение. Без ключей, только код нужно ввести. Нас было 6 человек. Все в восторге! Вернёмся ещё раз.

Cons:

Нет стиральной машины. Мы приезжали на 3 дня. Нам это никак не помешало. Знали об этом заранее.
Маленький холодильник. У нас все продукты поместились. Но хочется в такую большую шикарную кухню большой холодильник, как дома.
Это всё мелочи.
Заселяйтесь. Не пожалеете. Высокие потолки, шикарный дом. Это лучшая квартира из всех наших путешествий!!!

2026-05-10 • via Nuitee
M
Marek • extended_group • pl
9
Pros:

Świetna lokalizacja blisko metra i zabytków. Mnóstwo restauracji i barów dookoła. Apartament urządzony nowocześnie ze wszystkimi udogodnieniami. Pomimo ścisłego centrum było bardzo cicho. Bardzo polecam.

Cons:

Brak

2026-05-10 • via Nuitee
Y
Yili • couple • us
9
Pros:

The location is great, the place is clean

2026-05-09 • via Nuitee