H2O HOTEL

Hotels
9.2 (3205 reviews)
No. 366, Minghua Road , Kaohsiung , tw

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Room maintenance issues
Food service problems

Categories

Cleanliness
8.18
Some complaints about room issues and maintenance delays were noted.
Service
9.65
Most reviews praise the staff's friendly attitude and helpfulness.
Location
9.69
Convenient location noted for exploring the area and access to transportation.
Room Quality
9.14
Mixed comments about room conditions, but generally positive overall.
Amenities
8.67
Amenities mentioned positively, but some areas need improvement such as air conditioning.
Value for Money
9.97
Good value indicated, especially given the breakfast quality and service.
Food and Beverage
8.68
Breakfast quality praised, but some food service issues reported.
Overall Experience
9.65
Most guests had a positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:29

Property Description

Rooftop Swimming Pool and Fitness Centre
Enjoy a refreshing swim in our rooftop pool or keep up with your fitness routine in our well-equipped fitness centre.

Dining Options Galore
Indulge in a variety of culinary delights at our 3 on-site restaurants, serving Chinese classics, Western dishes, and more. Unwind with a drink at our Night Bar while taking in the city views.

Comfortable Rooms with City Views
Relax in our air-conditioned rooms offering picturesque views of the city or garden. Each room is equipped with modern amenities including a flat-screen TV, a work desk, and a luxurious bathroom with free toiletries and a bath tub.

Book your stay at H2O HOTEL now to experience luxury and convenience at its best.

Important information:

Please note that each guest room can accommodate maximum 1 extra guest. The extra person fee includes a quilt, futon, and breakfast. No extra bed can be provided, while a baby crib is possible upon advance request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KHH

Location

Guest Reviews

9.2
Based on 3205 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.97
Food and Beverage: 8.68
Overall Experience: 9.65
孟璋 couple tw
10
2026-08-29 via Nuitee
W
Wen Lin solo_traveller tw
10
值得再訪的好飯店
Pros:

所有服務人員都很專業,房間很大很乾淨,早餐很豐盛。
入住期間恰巧碰到颱風,能在房間內好好休息真是太好了。

2026-08-27 via Nuitee
Z
Zhan couple tw
10
2026-08-27 via Nuitee
W
Wen Lin couple tw
10
賓至如歸的住宿體驗
Pros:

從接駁、櫃台接待、總機到房務人員,每一位都用燦爛的笑容與專業迅速的服務讓我印象深刻。除了本來就很優秀的房間/硬體設施,我認為這些服務人員更是旅程圓滿的無價之寶,感謝貴飯店的所有工作人員~
一切都很棒!如有機會,肯定會再次造訪貴飯店。

2026-08-27 via Nuitee
S
SHU CHEN solo_traveller tw
10
Pros:

早餐

Cons:

2026-08-27 via Nuitee
雅婷 couple tw
10
2026-08-26 via Nuitee
秀敏 family_with_children tw
10
2026-08-26 via Nuitee
Y
Yun Ju couple be
10
A wonderful stay with stunning views, a fantastic pool, and everything we needed nearby
Pros:

The mattresses were the most comfortable ones we had during our stay in Taiwan.
The view from the room was absolutely stunning.
The swimming pool is a must-visit! The weather was extremely hot during our stay, and we really enjoyed cooling off in the pool.
The neighborhood was great as well. There are several bars right across the street (we visited Sicily Jazz Bar to watch the FIFA World Cup), a night market nearby, and an MTR station within walking distance.
I probably don't need to mention that there's also a 7-Eleven right in front of the hotel, as they're everywhere in Taiwan!

Cons:

If I had to nitpick, the TV in our bathroom wasn't working. However, we didn't really use it, so it wasn't an issue for us.
The price is also on the higher side.

2026-08-26 via Nuitee
C
CHANG-RUI couple tw
7
抱著期待入住,卻有點失望退房。
Pros:

浴缸挺舒適。

Cons:

此次入住原本是抱著愉快的心情前來,也對五星級飯店的服務與住宿品質有所期待,但實際入住過程中遇到幾項狀況,讓整體住宿感受受到影響。

辦理入住時,櫃檯人員告知的住宿樓層資訊有誤,當下我也有再次確認一次,才確認正確的樓層資訊。雖然後續順利入住,但對於五星級飯店而言,基本的入住資訊仍應更加準確。

另外,入住後於浴室盥洗時,腳踩到地板上的一顆螺絲,所幸當下腳底只有留下痕跡,並未造成出血或明顯傷口,但當下確實受到驚嚇,也會讓人擔心螺絲來源及是否存在細菌、感染等衛生與安全疑慮。

原本開開心心入住,也期待能有舒適、安心的住宿體驗,卻遇到上述情況,難免讓心情受到影響。尤其以五星級飯店的標準來看,對於房間及浴室環境的清潔、安全檢查,以及櫃檯入住資訊的正確性,應該可以有更嚴謹的把關。

希望飯店能重視此次反映,確實檢查房內及浴室環境,避免類似情況再次發生,也希望未來能讓旅客真正感受到五星級住宿應有的品質與安心感。

2026-08-25 via Nuitee
F
Fangyu couple tw
9
這次入住感覺真的很棒 很喜歡
Pros:

整體房間都很整潔 感覺很舒服 早餐也相對好吃 沒有什麼毛病可以挑剔的

Cons:

唯一小缺失 覺得房間的燈光不夠亮 可能天氣也不佳 所以房間裡偏暗 我自己比較喜歡亮的空間

2026-08-25 via Nuitee
采葳 couple tw
7
2026-08-25 via Nuitee
甯媛 couple tw
10
2026-08-22 via Nuitee
Y
Yu Ming couple tw
10
2026-08-22 via Nuitee
承翰 couple tw
10
2026-08-22 via Nuitee
H
HSIU CHU couple tw
7
2026-08-22 via Nuitee
妃娟 extended_group tw
8
Pros:

房間很乾凈

Cons:

廁所垃圾桶感應壞了 一直叫

2026-08-21 via Nuitee
C
Chien solo_traveller tw
10
可惜天氣陰雨,不然白天夠亮坐在窗邊看書很棒。床跟枕頭很舒服。衣架非常夠用。
Pros:

整體感覺舒適。
在大落地窗前喝飲料配吃的,再看看外面真的很放鬆

2026-08-20 via Nuitee
惠琳 couple tw
10
2026-08-20 via Nuitee
世卉 extended_group tw
9
Pros:

早餐、

Cons:

2026-08-20 via Nuitee
J
James family_with_children au
10
One of the best hotels I’ve been too. Will definitely stay again
Pros:

Amazing facilities, food and service

2026-08-19 via Nuitee