The Hotel at Midtown

Hotels
•
Independent
9 (362 reviews)
2444 N. Elston Ave, Chicago, Illinois, 60647 , Chicago , US
+1 773-687-7600

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great amenities
Friendly staff
Good location
Cons:
Uncomfortable beds
Issues with towel cleanliness
Staff inefficiency at check-out

Categories

Cleanliness
8.33
General cleanliness was noted, but there was a complaint about a towel being stained.
Service
9.3
Positive feedback about staff friendliness and service quality, with a minor issue regarding check-out.
Location
9.34
Considered perfect for access to north side, despite being slightly out of downtown.
Room Quality
8.79
Rooms were generally clean and comfortable, but there were complaints about the beds and pillows.
Amenities
9.82
Excellent amenities including a fitness center, pools, and classes, highly praised.
Value for Money
8.78
Given the range of facilities and services provided, value is considered good.
Food and Beverage
8.33
Food quality noted as okay, with mixed reviews about the on-site restaurant and bar experience.
Overall Experience
9.3
Overall experience was positive, with a strong inclination to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:51

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, facials, 2 spa tubs, tennis courts, and a health club.

Dining and Entertainment Options
Savor meals at the restaurant or café, relax at the bar or poolside bar.

Comfortable Accommodations and Convenient Location
Stay in modern guestrooms with free Wi-Fi, LED TVs, and rainfall showers. Nearby attractions like Wrigley Field and Lake Michigan.

Book your stay at The Hotel at Midtown for a relaxing and unforgettable experience.

Important information:

  • The seasonal pool will be open from June 01 to October 01.
  • Pool access available from 7 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 362 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
M
Michael • solo_traveller • us
9
2026-07-25 • via Nuitee
L
Lindsey • couple • us
7
2026-07-19 • via Nuitee
S
Sharonda • couple • us
1
Terrible experience! My family was yelled at, lied to, and harrased by security. I made it to the bar at 9:02pm and was
Pros:

The property was clean.

Cons:

Rude staff. Inconsistent communication about open pool hours and food availability. Lack of consideration for autism. Security told me after 9pm you only can be on the 3rd or 4th floor. No one can be outside of the room. 9pm on July 4th is insane when I was told pool would be open until 11pm!

2026-07-05 • via Nuitee
T
Tangia • couple • us
9
We would return for another stay and recommend to others.
Pros:

Facilities and location.

Cons:

Unfortunately, we were able to hear the lower-level workout floor activities such as weights dropping. From 7am to 11pm.

2026-06-26 • via Nuitee
D
Debra • couple • us
10
Our family lives in Lincoln Park & Midtown is the best hotel we have stayed in when we visit
Pros:

the staff was excellent.... front desk, gym staff, pool staff and dining staff.... all efficient and super friendly

Cons:

nothing

2026-06-18 • via Nuitee
S
silvia • solo_traveller • it
8
2026-06-09 • via Nuitee
J
Joanna • solo_traveller • gb
10
Great room, great facilities and great staff
Pros:

Great location and fantastic facilities

Cons:

Nothing

2026-05-21 • via Nuitee
H
Herr • couple • us
9
loved all the accommodations, pool was exceptional
Pros:

Loved the proximity to our daughters house

Cons:

Food alittle spicey

2026-05-21 • via Nuitee
M
Marion • solo_traveller • fr
9
2026-05-20 • via Nuitee
B
Brian Fricano • couple • us
1
N/A
Pros:

N/A

Cons:

N/A

2026-05-08 • via Nuitee
N
Netanel • couple • il
10
2026-05-07 • via Nuitee
C
Cedric • solo_traveller • us
7
Cons:

Overpriced.

2026-04-21 • via Nuitee
R
Rachelle • couple • us
7
2026-04-20 • via Nuitee
J
Jones • solo_traveller • us
10
2026-04-20 • via Nuitee
F
Fernandez • family_with_children • us
10
Falsa publicación
Pros:

La verdad el hotel genial

Cons:

Que no me respetaron el precio de la reserva.

2026-03-31 • via Nuitee
W
Wendy • couple • us
8
Overall was a nice place, would stay again.
Pros:

Restaurant, steam room, cleanliness, exercise options

Cons:

Handicap room was a long walk, was pricey, and not much within walking distance.

2026-03-23 • via Nuitee
A
Ashley • couple • us
10
Cons:

We had some difficulty finding the parking garage but we called the desk and they were able to help us navigate

2026-03-22 • via Nuitee
M
Mark • couple • us
10
2026-03-06 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-02-27 • via Nuitee
J
Jean • couple • us
9
2026-01-19 • via Nuitee