Wyndham Grand Krakow Old Town

Hotels
•
Wyndham Hotels & Resorts
9.4 (2662 reviews)
ul. Florianska 28 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Relaxing spa facilities
Good amenities
Cons:
Expensive breakfast
Room shape issues
Accessibility concerns
Noise from outside in some rooms

Categories

Cleanliness
9.35
Many reviews mentioned the cleanliness of the hotel rooms and common areas.
Service
9.85
Staff were described as friendly and attentive, contributing to a positive experience.
Location
9.85
The hotel location was frequently praised, being central and convenient for attractions.
Room Quality
9.15
Rooms were generally comfortable and well-equipped, though some had design or size issues.
Amenities
9.55
Spa and restaurant amenities received high marks for quality and variety.
Value for Money
8.35
Some guests found aspects of the hotel to be expensive compared to their expectations.
Food and Beverage
9.35
Breakfast received positive feedback, though some guests noted it was pricey.
Overall Experience
9.75
General satisfaction was high with some minor complaints regarding room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:19

Property Description

Luxurious Accommodation
Wyndham Grand Krakow Old Town offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy a comfortable stay with attentive service and cozy bedding.

Dining Excellence
Indulge in a variety of dining options at the hotel, from buffet breakfast to Italian and Mediterranean cuisine. Special dietary needs are catered to, ensuring a delightful culinary experience for all guests.

Wellness and Recreation
Unwind at the hotel's wellness area with an indoor pool, sauna, and hot tub, or stay active at the gym. With bike hire available, guests can explore the city's surroundings through hiking and cycling adventures.

Experience luxury, comfort, and convenience at Wyndham Grand Krakow Old Town. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 250 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 350 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 2662 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.15
Amenities: 9.55
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.75
M
McNeice • couple • gb
10
Pros:

Great central location, staff were very friendly and spa was very nice.

2026-03-14 • via Nuitee
T
Tor • couple • no
10
2026-03-14 • via Nuitee
M
Marlene • couple • ie
10
2026-03-13 • via Nuitee
C
Christopher • couple • gb
9
Excellent
Pros:

Exceptional hotel. Staff delightful. Lovely room and very clean. Great shower comfy bed.
Centrally located in pedestrian area great place to stay but rooms on front might be a bit noisy in high season.

Cons:

Nothing really

2026-03-12 • via Nuitee
K
Kateryna • family_with_children • tr
9
2026-03-11 • via Nuitee
C
Claire • couple • gb
8
A pleasant stay
Pros:

Excellent location. The rooms were spacious, very clean and modern decor.

Cons:

The temperature of the room was difficult to control

2026-03-10 • via Nuitee
R
Rudolf • family_with_children • at
10
2026-03-10 • via Nuitee
J
James • family_with_children • gb
10
Pros:

The spa was amazing and the food and room is spot on

2026-03-09 • via Nuitee
B
BOLESŁAW • couple • pl
10
2026-03-09 • via Nuitee
L
Lewis • couple • gb
10
Hotel stay was perfect staff and room were on point
Pros:

Staff went above and beyond

Cons:

No issues

2026-03-09 • via Nuitee
J
Jean • couple • ch
10
2026-03-09 • via Nuitee
W
Wiley • couple • gb
9
We had a fantastic stay at this hotel. The staff were exceptional and helped with booking excursions and any transport w
Pros:

The hotel is on one of the busy streets in the old town that leads off the main square. Location was great and there were plenty of local bars and shops within walking distance.

Cons:

Nothing

2026-03-08 • via Nuitee
D
Dagmara • solo_traveller • pl
8
2026-03-08 • via Nuitee
L
Lamija • family_with_children • se
10
Pros:

Vi var jättenöjda med hotellet, jättebra frukost med mycket att välja på, trevlig matsal, mat var så fint serverat, bra service, rum över förväntan, tyst, bekväm, trevlig spa, kaffe och te i rummet, nära till allting.

2026-03-07 • via Nuitee
E
EUGENIA • solo_traveller • it
5
2026-03-06 • via Nuitee
D
Divya • extended_group • gb
9
It was a great stay and the breakfast was worth it.
Pros:

Central location made it easy to access and the rooms were quite big and well maintained.

Cons:

Uber doesn’t drop to the hotel as its central location.

2026-03-05 • via Nuitee
S
Susan • extended_group • gb
10
2026-03-05 • via Nuitee
P
philippe • couple • fr
8
Bien mais pas les finitions d’un cinq étoiles
Pros:

Emplacement
Personnel
Spa

Cons:

Suite mal meublée
Couette trop petites

2026-03-04 • via Nuitee
N
Nicola • extended_group • gb
10
Excellent for location, comfort and staff were brilliant.
Pros:

Facilities, clean, location and staff.

Cons:

Nothing.

2026-03-02 • via Nuitee
P
Patrycja • extended_group • fr
5
Bardzo średnio
Cons:

Zostawiona ładowarka nigdy nie odnaleziona. Recepcja która nigdy się nie kontaktuje z klientem. Podejście do klienta oraz poziom obsługi zdecydowanie nie zasługuje na 5 gwiazdek.

2026-03-02 • via Nuitee