Wyndham Grand Krakow Old Town

Hotels
•
Wyndham Hotels & Resorts
9.4 (2662 reviews)
ul. Florianska 28 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Relaxing spa facilities
Good amenities
Cons:
Expensive breakfast
Room shape issues
Accessibility concerns
Noise from outside in some rooms

Categories

Cleanliness
9.35
Many reviews mentioned the cleanliness of the hotel rooms and common areas.
Service
9.85
Staff were described as friendly and attentive, contributing to a positive experience.
Location
9.85
The hotel location was frequently praised, being central and convenient for attractions.
Room Quality
9.15
Rooms were generally comfortable and well-equipped, though some had design or size issues.
Amenities
9.55
Spa and restaurant amenities received high marks for quality and variety.
Value for Money
8.35
Some guests found aspects of the hotel to be expensive compared to their expectations.
Food and Beverage
9.35
Breakfast received positive feedback, though some guests noted it was pricey.
Overall Experience
9.75
General satisfaction was high with some minor complaints regarding room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:19

Property Description

Luxurious Accommodation
Wyndham Grand Krakow Old Town offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy a comfortable stay with attentive service and cozy bedding.

Dining Excellence
Indulge in a variety of dining options at the hotel, from buffet breakfast to Italian and Mediterranean cuisine. Special dietary needs are catered to, ensuring a delightful culinary experience for all guests.

Wellness and Recreation
Unwind at the hotel's wellness area with an indoor pool, sauna, and hot tub, or stay active at the gym. With bike hire available, guests can explore the city's surroundings through hiking and cycling adventures.

Experience luxury, comfort, and convenience at Wyndham Grand Krakow Old Town. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 250 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 350 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 2662 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.15
Amenities: 9.55
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.75
J
jones • family_with_children • gb
8
Pros:

Hotel was wonderful, however its right next to a nightclub and partying went on until 530am Thursday through until Sunday and the noise from the streets can be heard from the room.

Cons:

The spa facilities were a fantastic way to start your day.

2026-02-13 • via Nuitee
S
Salih • family_with_children • tr
5
A five-star hotel should have a lobby.
Pros:

Room

Cons:

Definitely not worth 5 stars.

2026-02-13 • via Nuitee
M
Monica • extended_group • it
9
Soddisfatta
Pros:

Stanza pulita, confortevole, colazione abbondante forse più nel salato che nel dolce. Pur essendo su una delle vie principali e avendo soggiornato nel weekend, quindi la città era piena di gente, la stanza era molto silenziosa. Soddisfatta

Cons:

Niente

2026-02-13 • via Nuitee
O
OZGUR • couple • tr
10
Süper
Pros:

Süper

Cons:

Süper

2026-02-12 • via Nuitee
R
Ruchniak • family_with_children • pl
7
Pros:

Lokalizacja wspaniała,basen w miarę duży i przedewszystkim orginalny.

Cons:

Mini bar to ta mini lodówka w pokoju i jej zawartość jest dodatkowo płatna czego dowiedziałem się z ukrytej karteczki umieszczonej w szczelinie między lodówką a stołem w recepcji ani na stronie internetowej nie było o tym wspomniane a cała to zawartość to jakieś 1000 zł. podarowano mi 4 wypite napoje i zapewniono,że będą teraz informować.

2026-02-11 • via Nuitee
D
Dave • solo_traveller • gb
10
2026-02-10 • via Nuitee
A
Andrea • couple • it
9
Pros:

La sua posizione super centrale

Cons:

Per un hotel di 5 stelle trovo sia assurdo sentire tutti i rumori esterni! Anche in piena notte

2026-02-10 • via Nuitee
A
Andrew • couple • gb
7
2026-02-10 • via Nuitee
S
Sivan • family_with_children • il
8
2026-02-10 • via Nuitee
S
Sharon • couple • gb
10
Pros:

Lovely rooms , nice restaurant and terrace . Great location , thought of the small details - even provided umbrella in the room !

Cons:

Spa lovely but a little small

2026-02-09 • via Nuitee
M
Monica • family_with_children • us
8
The hotel offered a perfect location for everything we wanted to do in Old Town Krakow.
Pros:

The location was perfect for first-time visitors to Krakow. Beautiful and clean property with friendly staff. Restaurant attached was great for a casual dinner one night. It was always nice to "come home to" after each day. There was so much to do right outside of the hotel - the walk to the square was short and even Wawel Castle was a good walk from the hotel through the square. We would definitely stay there again!

Cons:

The bed was a bit uncomortable and the comforter too small for the bed size.

2026-02-09 • via Nuitee
A
Aya • couple • il
10
2026-02-09 • via Nuitee
E
Enzo • couple • es
10
Pros:

Posizione ottima e personale ottimo

2026-02-08 • via Nuitee
K
Kamila • couple • de
10
Perfect for a weekend away!
Pros:

Beautiful building with nicely designed rooms (quiet even though it’s located on a busy tourist promenade!), a great SPA area and very nice staff.

2026-02-08 • via Nuitee
M
Maryna • couple • ua
9
2026-01-29 • via Nuitee
M
Maryam • solo_traveller • qa
10
2026-01-27 • via Nuitee
K
Kate • family_with_children • gb
10
2026-01-27 • via Nuitee
O
Olivia • couple • gb
10
Lovely stay for a long weekend - beautiful place and beautiful hotel. We will definitely be returning.
Pros:

Perfect location and friendly staff

Cons:

N/A

2026-01-26 • via Nuitee
A
Agnieszka • extended_group • pl
10
2026-01-25 • via Nuitee
M
Maciej • family_with_children • pl
9
Pros:

Wloska restaruacja, apartamet

Cons:

Brak szlafrokow dla dzieci, temp wody w basenie powinna byc 2 C wyzsza

2026-01-25 • via Nuitee