Ramada by Wyndham Acapulco Hotel & Suites

Hotels
Ramada
8.3 (321 reviews)
AVENIDA COSTERA MIGUEL ALEMAN 708 FRACCIONAMIENTO HORNOS , Acapulco , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noise issues
Cleanliness concerns
Basic amenities

Categories

Cleanliness
7.76
Multiple reviews mentioned issues with cleanliness including mold and pests.
Service
9.23
Most reviews praised the friendly and helpful staff.
Location
9.27
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.22
Generally spacious and comfortable, but noise was a recurring issue.
Amenities
7.25
Issues noted with outdated facilities and limited offerings.
Value for Money
8.21
Reviews hinted at high prices given hotel conditions but acknowledged helpful services.
Food and Beverage
7.76
Food offerings were described as basic and limited.
Overall Experience
8.73
Overall positive sentiment despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:08

Property Description

Prime Location
Nestled in Acapulco, just steps away from Hornos and Hornitos Beach, Ramada by Wyndham Acapulco Hotel & Suites offers a convenient stay near the city center.

Comfort and Convenience
Enjoy modern amenities like air conditioning, flat-screen TVs, and kitchenettes in each room, ensuring a comfortable and relaxing experience during your stay.

Relaxation and Recreation
Take a dip in the outdoor swimming pool, unwind on the terrace, or explore nearby attractions like Manzanillo Beach and the Acapulco Convention Center.

Ready to experience the beauty of Acapulco? Book your stay at Ramada by Wyndham Acapulco Hotel & Suites now for an unforgettable getaway.

Important information:

When traveling with pets, please note that an extra charge of MXN 700 per pet per night applies and the pet must be on its chain or rope at all times, vaccination card is needed. The maximum pet weight is 10kg.

Se admiten perritos como mascotas de raza pequeña con maximo de 10kg, con costo por mascota de $700.00 pesos por noche por mascota. Deberá cumplir con las estipulaciones sanitarias.

Currently, one of the hotel's elevators is out of service for maintenance. Hotel staff are available to assist guests should they require assistance. We appreciate your understanding while we work to restore service as soon as possible.

This notice is temporary and is intended to properly inform guests before their arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 321 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
F
Francisco solo_traveller mx
10
Pros:

Me gustó mucho la vista espero pronto volver a ir

2026-06-30 via Nuitee
J
Jose Carlos solo_traveller mx
8
2026-06-29 via Nuitee
G
GONZALEZ GOMEZ solo_traveller mx
7
Pros:

La habitación estaba amplia y agradable

Cons:

En el baño los muebles estaban desvencijados y había cucarachas en ellos.
El café era de baja calidad.

2026-06-27 via Nuitee
A
Ariana Angelica Miranda Estrada solo_traveller mx
6
2026-06-25 via Nuitee
D
Diana Rocio couple co
9
2026-06-22 via Nuitee
J
jose juan solo_traveller us
9
Pros:

En mi experienca todo muy bien .limpio buena ubicacion y accesible.

Cons:

Solo que la señal de wifi no llegaba muy bien a mi habitacion.

2026-06-21 via Nuitee
A
Alejandro solo_traveller mx
9
Buen hotel, muy buena relacion precio-calidad.
Pros:

Que nos dejaron entrar antes.

Cons:

La alberca es pequeña.

2026-06-18 via Nuitee
J
Jeraldy solo_traveller mx
10
Excelente ubicación
Pros:

La ubicación del hotel. Todo estaba cerca. Zona de artesanías. Yate, la quebrada. Y tiendas de autoservicio

Cons:

No había cafetera y plancha

2026-06-10 via Nuitee
K
kracks1330 solo_traveller mx
8
Pros:

El hotel estaba limpio y el personal de botones y limpieza muy amables y atentos.

Cons:

El personal de recepción, algo altaneros, de mal humor

2026-06-08 via Nuitee
S
SHARON solo_traveller mx
10
2026-06-04 via Nuitee
R
Rico solo_traveller mx
10
2026-05-31 via Nuitee
P
Paulo extended_group mx
6
No regreso
Pros:

Hubicacion

Cons:

No tiene línea de playa no está del lado de la playa las fotos son engañosas. Está en remodelación hay zonas fatales y la alberca es una broma!

2026-05-29 via Nuitee
F
Franco solo_traveller mx
10
2026-05-27 via Nuitee
G
Gonzalez Hernandez solo_traveller mx
10
Pros:

Todo

2026-05-25 via Nuitee
M
Miguel solo_traveller mx
8
Pros:

Ubicación y vista a la bahía

Cons:

Loby, estacionamiento, elevador sucio y mojado.,

2026-05-23 via Nuitee
L
Laura Berenice solo_traveller mx
8
Bueno pero puede mejorar
Pros:

La alberca calientita, el chapoteadero bajito, cruzando estaba la playa y la comida del restaurante basta, ahí sí aplicas precio-calidad y sabor.

Cons:

Tardan mucho en preparar la comida pero se entiende porque tienen muy poco personal, el muchacho Odín es el todologo y anda con toda la actitud. Se escucha todo el ruido de la avenida, no tiene ventanas que aislen el sonido así que no consideraría el lugar cuando sea algo similar al acamoto o quieras descansar

2026-05-23 via Nuitee
J
Juan Manuel extended_group mx
9
Pros:

Todo estuvo muy bien

2026-05-21 via Nuitee
B
Brandon solo_traveller mx
7
Pros:

La habitación muy comoda

Cons:

Olvide un artículo y jamás tuve contestación

2026-05-21 via Nuitee
A
Aguilar solo_traveller mx
10
Pros:

El cuarto, es tan cómodo y agradable

Cons:

La alberca es muy pequeña y el Internet no tenia buena señal

2026-05-18 via Nuitee
A
Alvaro CHRISTOPHER solo_traveller mx
10
Pros:

Todo fue exelente la ubicación, todo muy limpio muy tranquilo un lugar ideal para descansar la alberca muy limpia el personal es muy amable

Cons:

El estacionamiento le falta un poco de mantenimiento

2026-05-14 via Nuitee