Marriott Marquis Chicago

Hotels
•
Marriott Hotels & Resorts
8.6 (685 reviews)
2121 South Prairie Avenue , Chicago , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Cons:
Poor housekeeping
High prices for value

Categories

Cleanliness
8.15
There were mentions of poor housekeeping and issues with towel replacement leading to a lower score.
Service
8.65
Mixed reviews on service; some friendly staff but negative experiences during check-in.
Location
9.65
Multiple reviews highlight a perfect location near public transport and attractions.
Room Quality
9.15
Overall nice room quality with beautiful views and comfortable accommodations.
Amenities
8.15
Concerns about limited amenities and issues with the advertised services led to a lower score.
Value for Money
8.15
Guests feel the price was high for the value received, especially considering some amenities were lacking.
Food and Beverage
7.65
Limited dining options and issues with pricing noted, impacting the overall score.
Overall Experience
9.25
Despite some negative experiences, guests enjoyed their overall trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

State-of-the-Art Technology and Connectivity
Experience cutting-edge technology and seamless connectivity at our Chicago hotel, directly connected to McCormick Place. With over 93,000 square feet of meeting space, we offer the perfect venue for your events and gatherings.

Delicious Dining Options
Indulge in traditional American cuisine at Woven & Bound Bar and Restaurant for lunch and dinner. For a quick bite, visit the 2121 Pantry or The Showroom Food Hall for freshly prepared salads, sandwiches, and snacks. With 24-hour in-room dining services, satisfy your cravings at any time.

Convenient Amenities and Services
Stay productive with our on-site business centre offering copy and fax services. Enjoy valet dry cleaning services for a hassle-free stay. Plus, with the Cermak-McCormick Place Green Line train stop just 2 blocks away, explore Chicago’s iconic landmarks with ease.

Book your stay at Marriott Marquis Chicago now for a seamless blend of technology, comfort, and convenience.

Important information:

The property offers in-room standard WiFi for USD 14.95 and upgraded WiFi for USD 19.95.
Breakfast included package is for 2 people only. Each individual would be required to pay $30 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.6
Based on 685 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 9.25
J
julie • family_with_children • us
8
Pros:

Room was clean and the location was good too - walk to train, restaurants, etc
bed was comfy and shower was nice

Cons:

the banging noise - seemed to be when hot water was running or showers throught the hotel - it was loud ! made it hard to sleep at points - i was in rm 702

2026-10-17 • via Nuitee
K
Kevin • couple • be
9
2026-10-16 • via Nuitee
N
Nutthapong • family_with_children • ca
10
Pros:

The location was very convenient, with easy access to nearby attractions and transportation.

Cons:

Some of the restaurant reception staff seemed unfriendly and unprofessional. They often appeared to be in a bad mood, and their service was disorganized. This was disappointing and could definitely be improved.

2026-10-16 • via Nuitee
A
Amy • couple • ca
10
Excellent stay close to marathon expo but overpriced for 2 nights
Pros:

Fantastic hotel for marathon weekend in Chicago - just 5 minute walk from the expo. Comfortable and large room, friendly staff and plenty of amenities.

Cons:

The hotel was of course extremely overpriced for 2 nights (due to the marathon) - I would like to see the prices drop for next year but don’t expect it to happen.

2026-10-16 • via Nuitee
C
Camille • extended_group • ca
10
Perfect hotel stay for the marathon weekend!
Pros:

Well located and friendly staff!

2026-10-16 • via Nuitee
K
Kristian • couple • us
1
Horrible
Pros:

Nada todos son flojos para trabajar

Cons:

Las personas piden tip por todo si no les das se molestan

2026-10-14 • via Nuitee
C
chrisla • extended_group • us
10
Overwhelmingly amazing and convenient
Pros:

The cleanliness of the rooms, the staff all knowledgeable and polite

Cons:

Na

2026-10-13 • via Nuitee
R
Rob • couple • nl
8
2026-10-13 • via Nuitee
I
Ivan • couple • pa
9
Manager excellent!
Cons:

Check in attitude

2026-10-13 • via Nuitee
T
Tyson • family_with_children • us
9
Didn't disappoint
Pros:

Proximity to Marathon Expo and 3 Bus line was great, as was the food. We had excellent interactions with all of the staff. We were on the 24th floor with great views - overall, the facilities were good as well. We would definitely stay here again.

Cons:

Pricing on everything F&B was way higher than expected, even for a hotel (with the exception of the flatbreads which were a great value.) I thought there was a pool there too, but was clearly mistaken, so that bummed my kids out, but that was on me.

2026-10-13 • via Nuitee
S
Sven • couple • nl
8
Goed hotel. Management kan door onvrede aan te pakken het een tophotel maken
Pros:

Locatie was fantastisch met oog op congres en marathon. Het congrescentrum is via een luchtbrug bereikbaar.

Cons:

Het personeel is ontevreden over het management. Ervaren veel werkdruk en ventileren dit naar gasten.

2026-10-13 • via Nuitee
T
Thomas • extended_group • ch
10
2026-10-13 • via Nuitee
M
Maria Ines Quiroz • family_with_children • pe
9
Satisfacción
Pros:

La ubicación y los ambientes como su atención check in…!!!

Cons:

Poca variedad en la cafetería.

2026-10-13 • via Nuitee
D
Dean • couple • us
5
Expensive and too far from everything.
Cons:

Three technicians could not open the door to the room. Fortunately the hotel was able to offer another room, but this exercise took up an hour.

2026-10-12 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Pros:

The room was wonderful with a great view. The breakfast for VIP was good though I wish stayed open until 10... overall everything was high end.

Cons:

It would have been perfect if it had a spa and free coffee in the lobby

2026-10-12 • via Nuitee
J
Joshua • couple • us
9
good hotel for McCormick place conventions
Pros:

very nice hotel

Cons:

the Booking.com includes a $30 plus tax "resort fee" but we were charged for this at checkout and I had to contest this incorrect charge to get it taken off.

2026-10-11 • via Nuitee
J
Julie • extended_group • us
9
overall, if they didn't charge me twice, my experience was good.
Pros:

close to wear I needed to be. room was spacious and clean.

Cons:

It was great overall, except i was charge twice for my stay. I paid through bookings and was charge again when I arrive at the hotel.

It took me until now to get a refund.

2026-10-07 • via Nuitee
C
Carol • couple • us
8
Nice hotel. Very friendly staff.
Pros:

Everything seemed clean & organized

Cons:

High price. I’m a Hilton card holder but was traveling with others.

2026-09-16 • via Nuitee
J
Jawann • couple • us
10
2026-09-14 • via Nuitee
D
Debra • family_with_children • us
10
Relaxed, comfortable with stay again
Pros:

Everyone was friendly, approachable, helpful place was very clean perfect for a perfect vacation. Would stay here again hands-down

2026-09-10 • via Nuitee