Marriott Marquis Chicago

Hotels
•
Marriott Hotels & Resorts
8.6 (628 reviews)
2121 South Prairie Avenue , Chicago , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Cons:
Poor housekeeping
High prices for value

Categories

Cleanliness
8.15
There were mentions of poor housekeeping and issues with towel replacement leading to a lower score.
Service
8.65
Mixed reviews on service; some friendly staff but negative experiences during check-in.
Location
9.65
Multiple reviews highlight a perfect location near public transport and attractions.
Room Quality
9.15
Overall nice room quality with beautiful views and comfortable accommodations.
Amenities
8.15
Concerns about limited amenities and issues with the advertised services led to a lower score.
Value for Money
8.15
Guests feel the price was high for the value received, especially considering some amenities were lacking.
Food and Beverage
7.65
Limited dining options and issues with pricing noted, impacting the overall score.
Overall Experience
9.25
Despite some negative experiences, guests enjoyed their overall trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

State-of-the-Art Technology and Connectivity
Experience cutting-edge technology and seamless connectivity at our Chicago hotel, directly connected to McCormick Place. With over 93,000 square feet of meeting space, we offer the perfect venue for your events and gatherings.

Delicious Dining Options
Indulge in traditional American cuisine at Woven & Bound Bar and Restaurant for lunch and dinner. For a quick bite, visit the 2121 Pantry or The Showroom Food Hall for freshly prepared salads, sandwiches, and snacks. With 24-hour in-room dining services, satisfy your cravings at any time.

Convenient Amenities and Services
Stay productive with our on-site business centre offering copy and fax services. Enjoy valet dry cleaning services for a hassle-free stay. Plus, with the Cermak-McCormick Place Green Line train stop just 2 blocks away, explore Chicago’s iconic landmarks with ease.

Book your stay at Marriott Marquis Chicago now for a seamless blend of technology, comfort, and convenience.

Important information:

The property offers in-room standard WiFi for USD 14.95 and upgraded WiFi for USD 19.95.
Breakfast included package is for 2 people only. Each individual would be required to pay $30 per personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 39 per day.

Location

Guest Reviews

8.6
Based on 628 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 9.25
S
Sugulle • family_with_children • us
7
2026-02-12 • via Nuitee
I
Isaac • couple • us
10
2026-01-19 • via Nuitee
M
Max • solo_traveller • us
6
It was fine for me to sleep there at night, which was the whole point; however, missing amenities.
Pros:

I liked the location near the conference room and the public transportation.
The room was always clean when I got back.
Bed was comfortable.

Cons:

Wifi was never consistent. I don't know if this is because I had to become a member, but the wifi still wouldn't work even after dealing with tech support. I also almost was tricked into spending $6 for a water, which I am glad I saw the tag on the cap before opening it. Still put me on edge before using anything in the room.

2026-01-19 • via Nuitee
T
Thomas • couple • us
9
Would stay here again in a heartbeat.
Pros:

Very well maintained and lots of options for dining and drinks

2026-01-19 • via Nuitee
C
Camron • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Milorad • family_with_children • us
10
A perfect time. Your front desk staff was kind, courteous and very competent.
Pros:

The room had a spectacular view of the lake. It was beautiful.

Cons:

The were no negative aspects to our stay at your hotel. I found it one of the most stress free stays I've had at any facility in a long time.

2026-01-19 • via Nuitee
J
Joseph • couple • us
6
Upon checking in, I was accused of not having paid for my stay. It turns out the issue was due to booking.com not having
Pros:

Very clean and overall very nice facilities.

Cons:

Mainly the front desk staff were all very dismissive and felt bothered.

2026-01-19 • via Nuitee
K
Karina • family_with_children • us
10
Beautiful & Wonderful
Pros:

I really liked how close it was to the Wintrust Arena! I also liked how beautiful it was from the inside and out!

Cons:

The beds were alright but they were a little stiff when sleeping!

2026-01-19 • via Nuitee
R
Rebekah • extended_group • us
10
Hotel was perfect. View magnificent.
Pros:

Staff was great

Cons:

Booking.com ..... I'll never use your service again. YOU charged my debit card and gave the hotel a crap refillable card that didnt work so I got charged twice and it locked up my account on a HOLIDAY WEEKEND. Thank you for utterly ruining my life booking.

2026-01-19 • via Nuitee
J
James • couple • us
9
Pros:

Location

Cons:

Price compared to similar facilities

2026-01-16 • via Nuitee
M
Michael • extended_group • us
10
nice
Pros:

all good

2026-01-15 • via Nuitee
N
Nikki • couple • us
9
2026-01-15 • via Nuitee
C
Casey • family_with_children • us
10
2026-01-15 • via Nuitee
D
Daniel • family_with_children • us
9
Pros:

Location to stadium.

Cons:

Bathroom door (barn door) doesn’t provide “sound privacy” when using the facilities.

2026-01-15 • via Nuitee
B
Brian • family_with_children • us
10
2026-01-15 • via Nuitee
R
Robert • couple • us
10
2026-01-12 • via Nuitee
T
TASNEEM • family_with_children • us
7
2026-01-05 • via Nuitee
Z
Zamzam • solo_traveller • us
10
It was comfortable!
Pros:

The front desk and the cleaning ladies. Friendly and easy to talk to.

2025-12-29 • via Nuitee
M
molly • family_with_children • us
9
2025-12-25 • via Nuitee
M
Maria • family_with_children • it
9
Chicago
Pros:

Tutto

2025-12-08 • via Nuitee