Explorers Hub

Hotels
9.4 (348 reviews)
Lower Kololo Terrace Road Plot 4, Lower Kololo Terrace Road , Kampala , ug

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
8.39
Room smelt of urine due to a leak in the toilet; room generally needed to be redecorated.
Service
9.99
Staff were friendly and helpful, going above and beyond, making guests feel welcomed.
Location
10
Excellent location close to restaurants and good access to facilities.
Room Quality
8.85
Rooms were clean but some were reported to be extremely small and in need of updates.
Amenities
8.88
Facilities were nice, but some gym equipment needed maintenance; provided a garden for relaxation.
Value for Money
9.34
Overall good value for money considering the location and services provided.
Food and Beverage
9.89
Restaurant offered delicious food, varied breakfast options, and local organic products.
Overall Experience
9.88
Guests felt welcomed, cared for, and generally enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:09

Property Description

Convenient Location and Modern Amenities
Explore Kampala while staying at Explorers Hub, just steps away from Uganda Golf Club and Independence Monument. With a garden, free parking, and a terrace, our hotel offers a relaxing retreat in the heart of the city.

Comfortable Rooms and Exceptional Service
Experience comfort in every detail with our well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding. Our 24-hour front desk, room service, and free WiFi ensure a seamless stay.

Culinary Delights and Diverse Dining Options
Savor a culinary journey at our on-site restaurant serving Middle Eastern, local, and international cuisine. We cater to all dietary preferences, including vegetarian, dairy-free, and halal options.

Book your stay at Explorers Hub for a memorable and hassle-free experience in Kampala.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 348 reviews
Cleanliness: 8.39
Service: 9.99
Location: 10
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.88
K
Kei • solo_traveller • jp
9
また利用したいです。
Pros:

清潔で整っており、朝食も充実していました。料金は追加でかかりますがアーリーチェックインが出来たのも有り難かったです。

Cons:

Wi-Fiが滞在中5分しか繋がりませんでした。

2026-04-07 • via Nuitee
M
Mathieu • couple • bi
9
2026-03-29 • via Nuitee
A
Andrew • extended_group • in
8
Pros:

The vibe of the breakfast location was fantastic, good music, friendly staff and nice food.

2026-03-28 • via Nuitee
H
Herman • family_with_children • ug
8
Pros:

Breakfast was excellent

Cons:

I would consider painting the floor on the balcony

2026-03-24 • via Nuitee
B
Bernard CAsa Ava • extended_group • br
8
Boa estadia
Pros:

Boa localização muito central

Cons:

Esqueci um celular velho na mesinha de cabeceira quando deixe o hotel.
Quando me dei conta liguei para hotel e me disseram que não tenha encontrado nada
Claramente a camareira pegou e guardou

2026-03-16 • via Nuitee
S
Samson • couple • sz
10
2026-03-11 • via Nuitee
V
vk • solo_traveller • ch
8
2026-03-10 • via Nuitee
S
Susan • solo_traveller • ke
5
Pros:

Good location

Cons:

Room was dated, but the more pressing issue was two large LPG gas cylinders stored directly outside my window. This is a genuine safety hazard gas leaks or fire risk directly adjacent to a guest room

2026-03-10 • via Nuitee
B
Birgit • solo_traveller • at
8
2026-03-08 • via Nuitee
B
Beate Angelika • solo_traveller • de
5
2026-03-08 • via Nuitee
R
Raman • solo_traveller • gb
10
2026-03-06 • via Nuitee
K
Key One • couple • ug
10
Pros:

I had a very pleasant stay at this hotel. The breakfast was good and always satisfying. I was kindly upgraded during my stays, which I truly appreciated.

The internet connection worked well this time, which made my stay even more comfortable. The bathroom had reliable hot water and good drainage, and the room was equipped with air conditioning.

Overall, it was a comfortable and enjoyable experience. I would be happy to stay here again.

Cons:

As a small suggestion for improvement, I would recommend replacing the bathroom mirror in Room 227.

2026-03-02 • via Nuitee
L
Leyla • solo_traveller • de
9
2026-02-28 • via Nuitee
A
Augusta • solo_traveller • gh
4
2026-02-25 • via Nuitee
A
Aurica • couple • es
10
Pros:

Wir haben unseren Laptop dort vergessen und uns wurde hinterher telefoniert und der Laptop nachgeschickt!

2026-02-24 • via Nuitee
A
Augusta • solo_traveller • gh
4
2026-02-22 • via Nuitee
G
Gloria • solo_traveller • tz
7
Pros:

The staff are professional and pleasant.

The location is ideal and the food delicious.

The hotel restaurant has activities most week nights such as quiz night, live band etc which makes for a nice vibe.

I loved the balcony outside my room.

2026-01-19 • via Nuitee
N
Nadine • solo_traveller • lb
7
2026-01-19 • via Nuitee
S
sam • solo_traveller • gb
10
2026-01-15 • via Nuitee
M
Mario • solo_traveller • nl
9
2026-01-14 • via Nuitee