Explorers Hub

Hotels
9.4 (334 reviews)
Lower Kololo Terrace Road Plot 4, Lower Kololo Terrace Road , Kampala , ug

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
8.39
Room smelt of urine due to a leak in the toilet; room generally needed to be redecorated.
Service
9.99
Staff were friendly and helpful, going above and beyond, making guests feel welcomed.
Location
10
Excellent location close to restaurants and good access to facilities.
Room Quality
8.85
Rooms were clean but some were reported to be extremely small and in need of updates.
Amenities
8.88
Facilities were nice, but some gym equipment needed maintenance; provided a garden for relaxation.
Value for Money
9.34
Overall good value for money considering the location and services provided.
Food and Beverage
9.89
Restaurant offered delicious food, varied breakfast options, and local organic products.
Overall Experience
9.88
Guests felt welcomed, cared for, and generally enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:09

Property Description

Convenient Location and Modern Amenities
Explore Kampala while staying at Explorers Hub, just steps away from Uganda Golf Club and Independence Monument. With a garden, free parking, and a terrace, our hotel offers a relaxing retreat in the heart of the city.

Comfortable Rooms and Exceptional Service
Experience comfort in every detail with our well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding. Our 24-hour front desk, room service, and free WiFi ensure a seamless stay.

Culinary Delights and Diverse Dining Options
Savor a culinary journey at our on-site restaurant serving Middle Eastern, local, and international cuisine. We cater to all dietary preferences, including vegetarian, dairy-free, and halal options.

Book your stay at Explorers Hub for a memorable and hassle-free experience in Kampala.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 334 reviews
Cleanliness: 8.39
Service: 9.99
Location: 10
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.88
G
Gloria solo_traveller tz
7
Pros:

The staff are professional and pleasant.

The location is ideal and the food delicious.

The hotel restaurant has activities most week nights such as quiz night, live band etc which makes for a nice vibe.

I loved the balcony outside my room.

2026-01-19 via Nuitee
N
Nadine solo_traveller lb
7
2026-01-19 via Nuitee
S
sam solo_traveller gb
10
2026-01-15 via Nuitee
M
Mario solo_traveller nl
9
2026-01-14 via Nuitee
A
Artan solo_traveller be
9
De beste locatie van Kampala
Pros:

De locatie van dit hotel ( in vergelijking met 3-4 andere hotels veel duurder!) maakte het verschil
Het is geen luxe hotel, maar wel aangenaam omgeving, zeer veilig, vriendelijk personeel, de mooiste buurt van Kampala en toch dichtbij alle faciliteiten

Cons:

Het was Africa Cup op dat moment. Ik kon niet van op mijn kamer naar een march kijken, om maar iets negatiefs te zeggen

2026-01-13 via Nuitee
W
Wamathai solo_traveller ke
10
2026-01-03 via Nuitee
C
Christian couple at
10
Definitely worth a stay when visiting Kampala
Pros:

A very nice place, nice staff and located in a quite area with nice restaurants in walking distance.

Cons:

The machines in the fitness room would need some maintenance :)

2025-12-29 via Nuitee
N
Nikola & Vira Genevieve solo_traveller mu
7
2025-12-27 via Nuitee
A
Ali couple tr
10
2025-12-23 via Nuitee
T
Taki couple cd
8
2025-12-23 via Nuitee
T
Thomas couple nl
9
Pros:

Gratis room upgrade, aardige mensen, goed en leuk restaurant bij de locatie die ook door de locals wordt bezocht.

2025-12-22 via Nuitee
R
Raymond solo_traveller dk
7
2025-12-18 via Nuitee
L
Li couple cn
6
2025-12-16 via Nuitee
R
Raman solo_traveller gb
10
2025-12-15 via Nuitee
S
Sebastiaan couple nl
8
Explorers Hub was een prettige en comfortabele thuisbasis voor een paar dagen Kampala!
Pros:

Fijn hotel, zowel de kamer als de faciliteiten. De tuin in de binnenruimte gaf een fijne sfeer, en het aangrenzende restaurant was makkelijk en lekker.

2025-12-10 via Nuitee
M
maya family_with_children il
10
Pros:

excellent shower. the AC worked well. clean and comfortable.

2025-12-08 via Nuitee
M
Muthuvel Murugan solo_traveller ke
8
2025-12-08 via Nuitee
J
John Kennedy couple sg
5
2025-11-28 via Nuitee
H
Harris couple gb
2
Room smelt of urine becsuse of leaky toilet, and staff unwilling to do anything about it.
Pros:

Was in kololo

Cons:

Room smelt of urine because there was a leak in the toilet. Told the receptionist several times that my room smells and they told me that they don’t have any other rooms available even though on booking.com it showed that they had several rooms available.

2025-11-28 via Nuitee
C
Christian couple at
10
Pros:

Very friendly staff and the acommodation is in a nice area. Quiet and clean.

2025-11-27 via Nuitee