Explorers Hub

Hotels
9.4 (367 reviews)
Lower Kololo Terrace Road Plot 4, Lower Kololo Terrace Road , Kampala , ug

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
8.39
Room smelt of urine due to a leak in the toilet; room generally needed to be redecorated.
Service
9.99
Staff were friendly and helpful, going above and beyond, making guests feel welcomed.
Location
10
Excellent location close to restaurants and good access to facilities.
Room Quality
8.85
Rooms were clean but some were reported to be extremely small and in need of updates.
Amenities
8.88
Facilities were nice, but some gym equipment needed maintenance; provided a garden for relaxation.
Value for Money
9.34
Overall good value for money considering the location and services provided.
Food and Beverage
9.89
Restaurant offered delicious food, varied breakfast options, and local organic products.
Overall Experience
9.88
Guests felt welcomed, cared for, and generally enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:09

Property Description

Convenient Location and Modern Amenities
Explore Kampala while staying at Explorers Hub, just steps away from Uganda Golf Club and Independence Monument. With a garden, free parking, and a terrace, our hotel offers a relaxing retreat in the heart of the city.

Comfortable Rooms and Exceptional Service
Experience comfort in every detail with our well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding. Our 24-hour front desk, room service, and free WiFi ensure a seamless stay.

Culinary Delights and Diverse Dining Options
Savor a culinary journey at our on-site restaurant serving Middle Eastern, local, and international cuisine. We cater to all dietary preferences, including vegetarian, dairy-free, and halal options.

Book your stay at Explorers Hub for a memorable and hassle-free experience in Kampala.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 367 reviews
Cleanliness: 8.39
Service: 9.99
Location: 10
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.88
M
maria silvia • solo_traveller • it
9
soggiorno perfetto. colazione eccezionale staff super gentile
Pros:

lo staff è super disponibile. le stanze confortevoli. Ho apprezzato particolarmente la piccola palestra a disposizione degli ospiti. seppur ridotta nelle dimensioni è immersa nel giardino e ha tutto ciò che è necessario per un workout completo.

Cons:

niente.

2026-08-08 • via Nuitee
J
Jessica Irene • solo_traveller • de
10
It was already great, but it still gets better every time!
Pros:

I stay here every time that I’m in Kampala, because it’s really the best combination of service, quality, friendliness and value for money.

2026-08-03 • via Nuitee
M
Mutua • solo_traveller • ke
8
2026-06-20 • via Nuitee
T
Tendayi • solo_traveller • nl
9
I had again a good stay at the Explorers Hub and will definitely be going there the next time.
Pros:

The location is very central. The food is good and the staff are friendly.

2026-06-18 • via Nuitee
F
F9002YKmartinb • Business
10
Very nice stay at Explorer's Hub
Pros:

I visited Kampala in May/June on a business trip. Initially, I had planned to stay at Explorer’s Hub Hotel for one week, but after spending a few nights there and thoroughly enjoying my stay, I decided to extend it by another week.

The location in Kololo is perfect. The premium rooms are air-conditioned, clean, and spacious, and the staff are exceptionally friendly, helpful, and always available to provide information and assistance.

The hotel also features a lovely garden and a small gym. A unique addition is Ark Organics, an on-site shop selling organic products. The hotel’s restaurant, Revive by Ark Organics, offers an excellent breakfast buffet (included in the room rate) as well as a diverse menu with something for everyone. I had lunch and dinner there several times, and it never disappointed.

I will definitely stay there again on my next visit to Kampala. A special shout-out to Franck at the front desk—thank you for arranging a late checkout! Much appreciated.

2026-06-13 • via Tripadvisor
A
Alpha Sidi • solo_traveller • fr
10
Magnifique hôtel à Kampala très calme et propre. Je recommande fortement.
Pros:

Le calme et la localisation , le personnel

2026-06-02 • via Nuitee
S
shinpark725 • solo_traveller • us
9
2026-05-21 • via Nuitee
S
Stephanie French • solo_traveller • mz
9
Great value
Pros:

My room was comfy and clean and the water was hot immediately. There's an open air treadmill as well as some weights. I got an early 5 am breakfast that was complete with an omelette, lentils, fried banana and potatoes and fresh watermelon juice. Everyone was friendly and accommodating. I needed to print a document for work and they did so free of charge. I could pick up snacks and coffee at the nearby shop, and the on-site restaurant was solid too, with tasty fresh food and a full bar. Would definitely go back.

Cons:

My room wasn't serviced after the first night and this surprised me a bit--maybe they only service every other day, or on request. I didn't check. The wifi was pretty spotty in my room, but better at the restaurant.

2026-05-18 • via Nuitee
O
Okia • solo_traveller • um
9
Pros:

Staff very helpful. The store was useful.

Cons:

The internet was initially unreliable

2026-05-09 • via Nuitee
C
Cezary • couple • gb
10
Nice hotel , good location
Pros:

Very friendly and helpful staff , good location near bars and restaurants, nice breakfast and Revive restaurant on site . Clean and comfortable room and bed . Good AC in the room

Cons:

WiFi can be better because sometimes don’t working

2026-05-06 • via Nuitee
K
Key One • solo_traveller • ug
10
2026-04-26 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-04-24 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-04-24 • via Nuitee
C
Cindy • solo_traveller • za
9
Pros:

Great vegan options for our guest. Lovely friendly and helpful staff. The hotel was very well kept and clean.

2026-04-19 • via Nuitee
C
Cindy • solo_traveller • za
10
2026-04-19 • via Nuitee
C
Cindy • couple • za
10
2026-04-19 • via Nuitee
• solo_traveller • us
7
2026-04-18 • via Nuitee
K
Kei • solo_traveller • jp
9
また利用したいです。
Pros:

清潔で整っており、朝食も充実していました。料金は追加でかかりますがアーリーチェックインが出来たのも有り難かったです。

Cons:

Wi-Fiが滞在中5分しか繋がりませんでした。

2026-04-07 • via Nuitee
M
Mathieu • couple • bi
9
2026-03-29 • via Nuitee
A
Andrew • extended_group • in
8
Pros:

The vibe of the breakfast location was fantastic, good music, friendly staff and nice food.

2026-03-28 • via Nuitee