Grand Ascot Hotel

Hotels
9.6 (2314 reviews)
Józefa Szujskiego 4 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High breakfast pressure
Housekeeping issues

Categories

Cleanliness
9.35
Rooms were exceptionally clean, housekeeping was every day making beds and cleaning bathrooms.
Service
9.75
Most staff were friendly and helpful, though there were isolated negative comments about a breakfast staff member.
Location
9.95
Hotel is very well located, central and close to major attractions.
Room Quality
9.55
Rooms were described as lovely and comfortable, with adequate space.
Amenities
9.35
Included sauna and baby-friendly services were appreciated.
Value for Money
9.35
General sentiment is very positive, though one review mentioned prices could be better.
Food and Beverage
9.55
Breakfast was high quality with a delicious selection of options.
Overall Experience
9.95
Overall, wonderful experience with many positive aspects emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:28

Property Description

Central Location and Landmarks
The 4-star Grand Ascot Hotel in central Kraków is a stone's throw away from the Main Market Square and other Kraków Old Town attractions, making it the perfect base for exploring the city on foot.

Modern Amenities
All rooms at the Grand Ascot Hotel are well-equipped with air conditioning, tea/coffee making facilities, and free WiFi. Guests can also enjoy the convenience of a work desk, ironing facilities, and a safe in their rooms.

Luxurious Facilities
With a 24-hour front desk, conference facilities, a sauna, and a gym on-site, guests at the Grand Ascot Hotel can enjoy a seamless blend of comfort and convenience during their stay.

Ready to experience the charm of Kraków from the Grand Ascot Hotel? Book your stay now!

Important information:

Guests who would like to receive a VAT invoice, please contact the hotel staff immediately after booking.

Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff.

Please note that the lack of information will make it impossible to issue an invoice later.

Upon check-in, guests are required to show a valid photo ID and credit card. : For stays with children, the child's ID is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2314 reviews
Cleanliness: 9.35
Service: 9.75
Location: 9.95
Room Quality: 9.55
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.55
Overall Experience: 9.95
S
Steven • couple • gb
10
2026-01-31 • via Nuitee
E
Elena Golont • family_with_children • il
10
2026-01-30 • via Nuitee
C
Caroline • solo_traveller • fr
9
Parfait
Pros:

La proximité avec le centre ville et la propreté de l’hôtel, ainsi que le petit déjeuner

Cons:

RAS

2026-01-28 • via Nuitee
I
Iryna • solo_traveller • ua
10
Pros:

Staff is lovely. Every time 😍 👌

2026-01-27 • via Nuitee
J
JUSTYNA • family_with_children • pl
10
Pros:

Hotel nowoczesny, przytulne pokoje, czyste, przepyszne śniadania.

Cons:

Czasami czuć było chłód w pokoju na poddaszu.

2026-01-26 • via Nuitee
F
Felicity • solo_traveller • gb
10
Excellent stay near the heart of Krakow Old Town
Pros:

Exceptionally clean, sleek design and welcoming staff. Bed was very comfortable and set in a large, well-appointed room.

Cons:

Nothing

2026-01-25 • via Nuitee
C
Cheryl • extended_group • gb
10
Brilliant
Pros:

Fab breakfast and location

2026-01-22 • via Nuitee
B
Bozena • solo_traveller • pl
10
2026-01-20 • via Nuitee
A
Andrea • couple • it
8
Everything was great and I had a lovely stay
Pros:

Everything was good and the rim was great

Cons:

The shower was slippery and I would suggest a bigger mat for the bathroom. Furthermore the pillows could be improved

2026-01-20 • via Nuitee
P
Pilar • family_with_children • es
9
Un hotel muy tranquilo muy cerca del centro de Cracovia.
Pros:

La ubicación perfecta, así como la limpieza de la habitación. El desayuno variado.

Cons:

El aroma del gel de baño no me gustó, pero es una cuestión absolutamente personal.
En las zonas comunes la temperatura demasiado baja para mi gusto.

2026-01-19 • via Nuitee
M
Marek • solo_traveller • pl
9
2026-01-19 • via Nuitee
L
Liza • extended_group • il
8
2026-01-19 • via Nuitee
Y
yolanda16071971@gmail.com • family_with_children • il
9
נהנינו מאד מהחופשה והמלון .
Pros:

ארוחת בוקר טובה טרייה , אין גיוון מבחינת ימים. מלון ברמה טובה מאד: נקי . מרכזי ביחס לעיר העתיקה ( 5 -7 דקות הליכה ברגל ). במלון יש גם מסעדה מצויינת שפועלת בערבים .

Cons:

הכריות לא נוחות .

2026-01-19 • via Nuitee
M
Mariëlle • family_with_children • nl
9
2026-01-19 • via Nuitee
M
MARIA IVONNE • couple • cl
9
2026-01-19 • via Nuitee
P
Pavlyuk • solo_traveller • ua
10
2026-01-19 • via Nuitee
P
Perry • solo_traveller • us
10
I was there a week and everything was copaesthetic.
Pros:

Staff were very friendly and helpful. Price was excellent, Breakfast was very good. My room was quite comfortable. Location was ten minutes from my conference and near the old city. Great for walking anywhere. Lots of nearby restaurants. on a one-way street which cut down on traffic noise. I will gladly go there again.

Cons:

no complaints

2026-01-19 • via Nuitee
M
Michał • family_with_children • pl
8
2026-01-19 • via Nuitee
L
László Péter • couple • hu
9
Nagyszerű
2026-01-18 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-01-18 • via Nuitee