Grand Ascot Hotel

Hotels
9.6 (2314 reviews)
Józefa Szujskiego 4 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High breakfast pressure
Housekeeping issues

Categories

Cleanliness
9.35
Rooms were exceptionally clean, housekeeping was every day making beds and cleaning bathrooms.
Service
9.75
Most staff were friendly and helpful, though there were isolated negative comments about a breakfast staff member.
Location
9.95
Hotel is very well located, central and close to major attractions.
Room Quality
9.55
Rooms were described as lovely and comfortable, with adequate space.
Amenities
9.35
Included sauna and baby-friendly services were appreciated.
Value for Money
9.35
General sentiment is very positive, though one review mentioned prices could be better.
Food and Beverage
9.55
Breakfast was high quality with a delicious selection of options.
Overall Experience
9.95
Overall, wonderful experience with many positive aspects emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:28

Property Description

Central Location and Landmarks
The 4-star Grand Ascot Hotel in central Kraków is a stone's throw away from the Main Market Square and other Kraków Old Town attractions, making it the perfect base for exploring the city on foot.

Modern Amenities
All rooms at the Grand Ascot Hotel are well-equipped with air conditioning, tea/coffee making facilities, and free WiFi. Guests can also enjoy the convenience of a work desk, ironing facilities, and a safe in their rooms.

Luxurious Facilities
With a 24-hour front desk, conference facilities, a sauna, and a gym on-site, guests at the Grand Ascot Hotel can enjoy a seamless blend of comfort and convenience during their stay.

Ready to experience the charm of Kraków from the Grand Ascot Hotel? Book your stay now!

Important information:

Guests who would like to receive a VAT invoice, please contact the hotel staff immediately after booking.

Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff.

Please note that the lack of information will make it impossible to issue an invoice later.

Upon check-in, guests are required to show a valid photo ID and credit card. : For stays with children, the child's ID is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2314 reviews
Cleanliness: 9.35
Service: 9.75
Location: 9.95
Room Quality: 9.55
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.55
Overall Experience: 9.95
A
Andrew • family_with_children • gb
8
2026-04-09 • via Nuitee
M
Michał • solo_traveller • pl
10
Pros:

Resteuracja

2026-04-07 • via Nuitee
R
Reelika • couple • ee
10
Suurepärane majutuskogemus
Pros:

Hotelli asukoht oli suurepärane, vanalinna serv, väga vaikne tänav. Tuba oli avar, väga puhas. Voodi super, padja valik super. Hommikusöök oli rikkalik ja väga maitsev. Loodan kindlasti tagasi tulla ning soovitan seda ka teistele.

2026-04-06 • via Nuitee
I
Isabel • family_with_children • pt
10
2026-04-05 • via Nuitee
K
Kobytseu • couple • by
9
2026-04-05 • via Nuitee
P
Paweł • solo_traveller • pl
9
wszystko w porządku :)
Pros:

miły personel, restauracja

Cons:

-

2026-04-02 • via Nuitee
S
Suzanne • couple • gb
9
Great hotel, but please improve lighting in the bedrooms!
Pros:

Very clean, spacious room. Very comfortable bed. Modern bathroom, great shower, plenty of hot water. Great breakfast with lots of choice. Great location and close to the main square in the Old Town. Close to all amenities.

Cons:

Only one criticism which is the room, whilst very comfortable and modern, has minimal lighting. The bedside lamps were not even bright enough to read a book by, and overall the room was very gloomy.

2026-04-01 • via Nuitee
A
Anna • couple • pl
9
Hotel naprawdę fajny
Pros:

Hotel położony blisko Rynku, ma wszystkie niezbędne udogodnienia. Duży plus za dystrybutor wody na korytarzu z wodą zarówno niegazowaną jak i gazowaną. Dobre śniadanie

Cons:

Nie było takiej rzeczy

2026-04-01 • via Nuitee
G
Gabriele • family_with_children • it
9
2026-03-30 • via Nuitee
E
Elzbieta • couple • pl
9
Pros:

Bardzo uprzejmy personel, dobra lokalizacja, czystość

2026-03-27 • via Nuitee
R
Radomíra • family_with_children • sk
8
Výborný hotel v srdci Krakowa
Pros:

Pohodlná posteľ, krowky na recepcii hotela ako milá pozornosť pre hostí

Cons:

-

2026-03-27 • via Nuitee
L
Luke • extended_group • gb
9
Lovely hotel with friendly and helpful staff, great value for money and an excellent location
2026-03-24 • via Nuitee
A
Arkadiusz • couple • pl
3
2026-03-22 • via Nuitee
A
Anna • family_with_children • gb
9
2026-03-20 • via Nuitee
A
Andri • family_with_children • is
10
Pros:

Frábært, það besta miðað við verð sem við höfum gist á og við munum koma aftur hingað

2026-03-19 • via Nuitee
M
Michał • extended_group • pl
8
2026-03-17 • via Nuitee
D
Dionysios • family_with_children • gr
9
2026-03-16 • via Nuitee
S
Steven • family_with_children • gb
9
Pros:

Great Hotel in a good location, easy walk into the square.

2026-03-16 • via Nuitee
A
Agnieszka • solo_traveller • de
10
Pros:

Wszystko super 👌

2026-03-16 • via Nuitee
C
Camilla • family_with_children • it
9
Ottimo, elegante, servito.
Pros:

Hotel elegante, pulito, servito.
Ottima posizione, a 600 metri dalla piazza del mercato.
In ogni piano dell’hotel c’era il refill per le bottigliette d’acqua, servizio molto apprezzato!
Ho preso la tariffa con la colazione, ottima e varia.

2026-03-15 • via Nuitee