Basecamp Resorts Canmore

Hotels
8.3 (1212 reviews)
1102 Bow Valley Trail , Canmore , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
BBQ facilities
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Friendly staff
Cons:
Poor cleanliness
Noisy rooms
Not enough parking

Categories

Cleanliness
7.7
The room was poorly cleaned and had stains on the sheets and couch.
Service
8.7
Staff were friendly and responsive, but conflicting information was provided about the hot tub.
Location
8.7
Convenient location within walking distance to town center, but close to train tracks causing noise.
Room Quality
7.7
The room was smaller than expected and lacked dressers for clothes.
Amenities
8.2
The hot tub closure was disappointing, but the size of the units was appreciated.
Value for Money
8.2
Great value for the space offered, despite some shortcomings.
Food and Beverage
8.7
The on-site bagel shop was noted for being awesome and great value.
Overall Experience
8.5
Overall, an enjoyable stay despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:07

Property Description

Scenic Views and Rooftop Hot Tub
Enjoy breathtaking views of the Canadian Rockies from our shared rooftop hot tub at Basecamp Resorts Canmore. Relax and unwind in style while surrounded by the beauty of nature.

Fully Equipped Accommodations
Our accommodations feature modern amenities including a full kitchen with a dishwasher, oven, microwave, and coffee machine. Each unit is designed for comfort, with a flat-screen TV, seating area, and private bathroom with complimentary toiletries.

Outdoor BBQs and Activities
Take advantage of our outdoor barbecue facilities and enjoy a delicious meal al fresco. For the adventure seekers, skiing and golfing are just some of the activities available in the area.

Book your stay at Basecamp Resorts Canmore and experience the ultimate mountain getaway.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is no after-hours reception at this property. Guests arriving after 23:00 and requiring check-in assistance will need to make arrangements for check-in ahead of time using the information on the booking confirmation.

A 24-hour front desk is available the the next-door sister property, Basecamp Lodge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1212 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.5
T
Trevor • couple • ca
8
2026-05-07 • via Nuitee
S
Suzuki • family_with_children • ca
8
I am satisfied with the place.
Pros:

The location was amazing. Close to super market, liquor store and bus stop.

Cons:

I had to ask staff to change towels when needed. And cleaner came to our room before we left.

2026-05-01 • via Nuitee
H
Hank • couple • ca
8
2026-04-30 • via Nuitee
A
Ariel • couple • ca
4
Not great. Wouldn’t stay again. Beds were horrible.
Cons:

The parking is way to small. Nearly impossible to park a truck or larger SUV in the parking lot.
The bed was probably one of the worst I’ve ever slept on. It says queen, but me and my 5 year old were so squished. There is so way it was even close to a queen size. We sleep on a double at home and have way more space than that. Hard as a rock as well.

No body wash was in the container so had to go ask at the front for some.

They refused any early check in, and don’t offer late check outs Apparently

Left a day early to go home….

2026-04-27 • via Nuitee
H
Heather • family_with_children • gb
9
Ideal stay for Canmore that wasn't overly expensive and can fit 4 people in
Pros:

perfect location for a short stay- good sized room and sofa bed was comfy

Cons:

nothing

2026-04-24 • via Nuitee
M
Maritza • family_with_children • ca
9
2026-04-24 • via Nuitee
O
Olivia • couple • au
5
2026-04-23 • via Nuitee
S
Saman • couple • ca
10
We had a great experience..Each and everything was good😌
Pros:

Each and everything was good.. everything was clean and tidy..

Cons:

Just the window was small so the view outside window wasn't good enough..

2026-04-22 • via Nuitee
P
Paula • extended_group • ca
2
Beautiful place but ungrateful experience.
Pros:

The condo was big enough for 8 people to be comfortable.

Cons:

Every single bed had hair on the sheets from different people. The foaming wash was almost empty. When they send me the self Check in, they asked me if I needed linen for the sofa, I said yes, and was approved. However we needed to ask again at front desk for the linen. The person at front desk, wasn’t very friendly nor helpful.

2026-04-22 • via Nuitee
A
Alyssa Mai • extended_group • ca
5
2026-04-15 • via Nuitee
S
Sandra • extended_group • ca
6
An okay stay but will look elsewhere for next visit to Canmore.
Pros:

Easy check-in/check-out.

Cons:

The place was tidy but not that clean. Walls and areas around light switches were all really dirty - one in bathroom had red streak on it, as did a wall in the kitchen. We had to do some spot cleaning in order to feel comfortable. The laundry area was dusty with used fabric softener sheets all around the area. There should have also been more supplies in the room, i.e. coffee, dishtowels, etc. (yes, we can always call the front desk and ask for more but we shouldn't have to if we're booked for more than 1 night). The parking lot spaces are really tight - even for a small vehicle. And realizing it is out of the resort's control, (hence the ear plugs they provide), still need to mention the train and traffic are quite loud and are a consideration when booking for next time.

2026-04-07 • via Nuitee
育鈞 • extended_group • tw
6
Cons:

Can’t control the heater and staff is on about the email they sent me a day prior to check in

As I am very busy driving most of the day I obviously missed the email they sent. Also the hotel sent way too many messages and making the check in very stressful.
Don’t like the approach from the staff and his hand writing is too hard to read.

2026-04-05 • via Nuitee
C
cacelim • family_with_children • ca
9
2026-04-04 • via Nuitee
A
Arshdeep singh • family_with_children • ca
8
2026-04-03 • via Nuitee
T
Tyler • solo_traveller • ca
10
2026-03-31 • via Nuitee
I
Ivana • couple • ca
10
The accommodation unit was very well maintained and functional for the type of our stay.
Pros:

Self check in and out, text messaging with the staff.

2026-03-30 • via Nuitee
A
Al • couple • ca
5
2026-03-26 • via Nuitee
T
Tetiana • couple • ua
10
2026-03-13 • via Nuitee
S
Sheila • solo_traveller • ca
9
2026-03-11 • via Nuitee
V
Valéry • extended_group • ca
10
Cons:

I really loved everything about that hotel.
I would say the only downside was regular check in is at 4pm (which they gracefully moved ahead of time due to a snow storm) and check out being at 11am, which felt a bit short. But they were nice enough to accommodate an earlier request so 10/10!

2026-03-10 • via Nuitee