Basecamp Resorts Canmore

None

房間地板有點不是太乾淨，赤腳走路會有沙沙的感覺、腳底會髒掉，可以加強打掃

Toilet was a little dirty on arrival, shower curtain was discoloured and could do with bring replaced, stain on inside of bathroom door

Our tv didn’t work and that was extremely disappointing

For noise sensitive guests, the train passing through the night may cause some sleep disruption, this didn't bother us much but thought it was worth mentioning for other travellers.

The washroom has no fan.

The complimentary ear plugs might be for the train noise but that was honestly the least of the noise concerns. The ear plugs did little to cover all the noise coming from the shoddy construction. You can hear every person in the unit about walking around, the exterior stairs bang every time someone’s on them and the duct work clangs and taps all night long.
The draft coming in around and under the door was freezing in September I can’t even imagine what it would be like in the winter. You can see a gap all the way around the door, it isn’t even sealed properly.
The hot water would last 2-3 minutes before turning lukewarm and the complimentary conditioner was empty.
There was smushed, dead bugs stuck to the walls and the kitchen cabinets.
The tv remote was missing and the only redeeming part of the whole stay was the women at the desk who worked hard to find it.
Any one of these things might not have been a deal breaker but for the exorbitant fee, it all added up to an incredibly disappointing stay

Bed and pillows could be better. Could have used more towels.

Had to use the lounge bed and it was super uncomfortable.

A lot of noise could be heard from the occupant of the room above.

Expensive in terms of value for money.

There was spilled coffee grounds when we entered
Tv didn’t work and had to call someone still didn’t work
The cost of the place was not at all worth it
There was no elevator and we were on the second floor and had to carry luggage up a flight of 13-14 stairs
The heating cooling unit didn’t work right at all

L’appartement est très bien équipé mais, il est hélas, très sonore, à proximité d’un côté de la voie ferrée et de l’autre, d’une artère très passante. La dernière nuit a été la plus compliquée avec l’arrivée d’une bande, autonome dessus de notre logement, ayant fait du bruit jusqu’à plus de minuit 30 et ont recommencé à partir de 5 heures du matin jusqu’à 8 heures 30. Cet établissement hôtelier est autonome, il n’y a pas de réception ni de surveillance, ce qui aurait pu empêcher ce genre de problème. C’est dommage qu’un logement de cette qualité ait ce genre de problèmes.

NO AC In the resort.

there’s groups that are always loud and drinking

The pull-out couch bed sheet had weird stains on it and didn't seem like it had been cleaned, and the cover of the light fixture above the pull-out couch was almost falling off (which we fixed ourselves)

Size of beds were full, although it was mentioned they are queen. Two queen beds were stacked up to make a bunk bed which weren't secured and could be easily moved. It creates a serious safety issue