The Highland House

Hotels
9.2 (1291 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , NL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

9.2
Based on 1291 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
M
Mark • extended_group • gb
10
2026-09-19 • via Nuitee
A
Antonieta • extended_group • cr
4
Mala
Pros:

La habitación estaba en un sótano, olía mal, olía entre humedad y orines de gato, todo el ruido se escuchaba, era muy oscuro y tenía acceso complicado

Cons:

El olor de la habitación, olía a humedad, como a sudor y orines de gatos, los botones para cerrar las cortinas no funcionan bien, igual el de la ducha había que apretarlo fuerte para que funcionara. Igual que el del elevador. Siento que el precio estaba muy elevado a comparación con el alojamiento. A pesar de eso el personal era muy amable y el desayuno estaba delicioso y variado

2026-09-17 • via Nuitee
S
StLouis • couple • us
10
We really enjoyed our stay at the Highland. The location was excellent
Pros:

The staff were exceptionally accommodating and friendly

Cons:

Our room was a little cramped not much room for luggage

2026-09-17 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Breakfast was nice.

Cons:

Room was a little dark, but wasn't serious.

2026-09-15 • via Nuitee
E
Exequiel • solo_traveller • ar
9
Pros:

Muy bien ubicado, cómodo y limpio

2026-09-15 • via Nuitee
T
Tino • couple • hr
8
2026-09-14 • via Nuitee
A
Andrea • extended_group • at
8
2026-09-12 • via Nuitee
E
Eamon • extended_group • au
10
2026-09-11 • via Nuitee
N
Nicolas • extended_group • uy
8
En familia en Amsterdam
Pros:

Muy buena ubicación, excelente la ambientación de los cuartos. Muy buena ducha y muy bien la cama.

Cons:

Solo como crítica constructiva, la limpieza podría estar mejor, era como muy por encima. Y el desayuno queda a una cuadra en el otro hotel, es muuuuy rico, pero cuando llueve es un poco incómodo.

2026-09-10 • via Nuitee
F
francis • couple • fr
9
Hôtel très agréable dans une ancienne maison , très proche du centre ville et donc des restaurants et lieux à visiter
Pros:

L’emplacement, le confort et la décoration de la chambre
Souplesse pour récupérer plus tôt sa chambre et laisser ses bagages

Cons:

Petit déjeuner tout à fait convenable mais rien d’exceptionnel

2026-09-08 • via Nuitee
S
silvia • family_with_children • it
9
2026-09-06 • via Nuitee
D
Dumitrita • couple • gb
9
We enjoyed our stay but we wouldn’t book with breakfast
Pros:

We loved the drinks and snacks that are offered at the reception in the afternoon, such good value. We appreciated the friendliness of the staff at the reception, we needed an adaptor for the phone charger and they let us keep it during our stay..thanks guys! Our room was cozy and nicely decorated, 10 mins walk from the central station.

Cons:

Pillows are uncomfortable, cleaning can be improved and breakfast wasn’t great. Considering this is rated a 4* hotel we expected more options and higher quality ingredients. The dishes had no label so you wouldn’t know if it’s ham or chicken, what type of cheese was served, no butter just margarine. The coffee was terrible, we tried the cappuccino which was just foam and the cafe late was tasteless and felt like dirty water.

2026-09-02 • via Nuitee
D
Davide • couple • es
10
Pros:

Excellent cuatomer services lovely touches and details for the clients

2026-09-01 • via Nuitee
P
Prasad • solo_traveller • us
5
2026-09-01 • via Nuitee
C
Christina • couple • de
10
Pros:

Freundliches Personal und sehr hilfsbereit

2026-08-30 • via Nuitee
K
Katalin • extended_group • hu
9
2026-08-29 • via Nuitee
N
Nardeen • family_with_children • il
6
Not bad at all, would recommend for younger crowds.
Pros:

The location was great. The staff is very kind. The building itself is very nice. The snacks at the highland.

Cons:

The fact that there are a lot of stairs. The double room is not that big. Cleanness wasn’t perfect, could be better. And the fact that there’s no help after 17:00 (you need to go the neighbor hotel).

2026-08-28 • via Nuitee
M
Matt • couple • us
8
2026-08-26 • via Nuitee
H
Heinz • couple • de
8
2026-08-24 • via Nuitee
J
Jolanda • family_with_children • it
10
2026-08-22 • via Nuitee