The Highland House

Hotels
9.2 (1229 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1229 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
R
richard • family_with_children • gb
9
2026-06-04 • via Nuitee
P
Paul • couple • be
9
verrassend positief
Pros:

Opvallend hoe vriendelijk en servicegericht het personeel was.
Verrassend was het aanbod om als gast van Highland House volledig gratis een drankje/aperitief naar keuze te gaan drinken in het gelieerde Highland Hotel

Cons:

Niets

2026-06-04 • via Nuitee
M
Murat • family_with_children • tr
10
Sehr gute Lage, schicker und sauberes Zimmer und sehr hilfsbereites und freundliches Personal
Pros:

Sehr schick und sauber. Lage war auch sehr zentral und sehr nah am Hauptbahnhof

2026-06-03 • via Nuitee
A
Ahsan • couple • us
10
Amazing Experience, looking forward to returning.
Pros:

Everything about this hotel was amazing! In a wonderful part of the city near everything. The hotel receptionist was excellent at explaining everything.

2026-06-03 • via Nuitee
G
gheorghe • family_with_children • ro
8
2026-06-03 • via Nuitee
S
Sonja • family_with_children • ch
6
2026-06-01 • via Nuitee
W
Walsh • family_with_children • us
10
Pros:

The location was great, easy for public transportation.
The staff was exceptional always willing to go above and beyond.
Breakfast was excellent.

2026-06-01 • via Nuitee
T
TAIANA • solo_traveller • es
5
Could be better for the money paid.
Pros:

Location.

Cons:

The room was small for the money we paid.

2026-05-30 • via Nuitee
L
Liv Hilde • extended_group • no
9
Pros:

Sentralt. Koselig.

Cons:

Trang trapp. Ellers alt bra.

2026-05-29 • via Nuitee
D
Delaere • solo_traveller • be
9
Thanks Amsterdam !
Pros:

Mijn vriend en ik zijn onlangs 3 jaar samen en kozen Amsterdam uit om dit te vieren daar deze gezellige grachtjes, ditjes en datjes heeft. Ik koos voor dit hotel omdat het in het centrum lag, ontbijt en drankjes waren inbegrepen (in het hotel om de hoek, maar dat was helemaal niet erg!) en ik vroeg naar de Music Room daar mijn vriend een platen - en muziekliefhebber is, en deze hebben we gekregen waarvoor grote dank. De stad heeft mij zeer aangenaam verrast samen met zijn bezienswaardigheden (Madame Tussaud, Koninklijk museum, Riply museum, Moco museum, de rondvaart..). Kortom: super gezellig en veel gezien. En het hotel is zeker een aanrader! Thanks Amsterdam! 🤗

Cons:

Kamers waren wel wat warm ondanks airco, maar het waren ook warme dagen.

2026-05-27 • via Nuitee
M
Matthias • couple • de
10
Tolles Hotel in Zentrum von Amsterdam.
Pros:

Freie Getränke und sehr zuvorkommendes Personal.

2026-05-26 • via Nuitee
O
Olivier • family_with_children • fr
10
2026-05-26 • via Nuitee
S
Sue • couple • gb
8
Pros:

Easy walk from the main station. Comfortable room ( a bit cramped, but ok for 1-2 nights). Themed rooms. Excellent breakfast.

2026-05-26 • via Nuitee
M
Mehtap • family_with_children • tr
10
Otelin konumu çok merkeziydi, çalışanlar güleryüzlü ve yardımseverdi, yine gelirsem burayı tercih edeceğim.
Pros:

The hotel was wonderful in every respect. It is centrally located. The staff are wonderful people and extremely helpful. The breakfast is quite good. They were very accommodating regarding luggage storage and early check-in. If I visit Amsterdam again, this is definitely the hotel where I will stay.

2026-05-24 • via Nuitee
P
P6834XSbillw • Couples
10
Excellent service at Highland House
Pros:

The room and the location were excellent. I want to especially not that our primary and initial contact at the hotel -- Andan -- was especially helpful and kind. He is the most excellent hotelier we have ever encountered in fact. Very gracious, hospitable and helpful. Two examples of this was his guiding us in person for over a block in the direction of a bank ATM and his recommendation of 'Pesca' for a seafood dinner. Pesca turned out to be the best meal on our entire vacation in Europe. He is a fantastic resource for The Highland House. --Bill & Bonnie, Greenville, SC, USA.

2026-05-23 • via Tripadvisor
J
Juliana • couple • br
7
2026-05-22 • via Nuitee
S
Seckin • family_with_children • tr
7
Pros:

The location was great. The complimentary snacks available at the other hotel were a nice touch and a good option when we wanted to take a short rest. Check-in was smooth and easy. I also appreciated that umbrellas were available in the lobby for guests to use.

Cons:

Room was not clean. It probably hadn’t been vacuumed for days. Even we requested the cleaning, nothing changed.

2026-05-21 • via Nuitee
P
Paul • extended_group • ch
8
Pros:

great location in the heart of the city

2026-05-18 • via Nuitee
T
Thomas • couple • ch
9
Great stay in the center of Amsterdam
Pros:

Le service, l’emplacement et la qualité de la chambre.
Tout était parfait et nous avons passé un excellent séjour dans cet hôtel.
La chambre très jolie décorée avec une bonne literie.
Sans parler de l’accueil chaleureux que nous avons reçu.

Cons:

Nous n’avons rien à redire.

2026-05-18 • via Nuitee
W
Wang • couple • gb
5
Pros:

地点

Cons:

窗户关不上，枕头不舒服，太高，正方形，不是长方形

2026-05-18 • via Nuitee