The Highland House

Hotels
9.2 (1259 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1259 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
S
Simone • solo_traveller • de
8
2026-07-11 • via Nuitee
A
antoniopulido • solo_traveller • es
9
2026-07-11 • via Nuitee
V
Veeral Shah • family_with_children • ke
7
Pros:

Breakfast - Poor, Staff - Fantastic (especially Adnan), Room - Toilet did not have a wash basin and Toilet & Shower were separate

2026-07-10 • via Nuitee
L
Lisa • family_with_children • au
9
Excellent cleanliness. Very comfortable beds and a good location
Pros:

It was clean and the rooms were well decorated and spacious..

Cons:

No natural light as we were in the basement

2026-07-10 • via Nuitee
N
Nicola • couple • gb
8
Pros:

Very comfortable, quiet room and great breakfast. The hotel is in a central location which made seeing the city very easy.

2026-07-10 • via Nuitee
O
Ozan • solo_traveller • tr
7
Pros:

Çalışanlar güleryüzlü yardımseverdi.kahvaltısı güzeldi.konumu çok güzeldi.

Cons:

Bize verilen oda bodrum katıydı ve penceresi yoktu. Ayrıca karşısında bir cofeeshop vardı.Ama herhangi bir sıkıntı olmadı.oda biraz küçüktü

2026-07-10 • via Nuitee
P
Piotr • family_with_children • cy
8
Very good stay in Amsterdam
Pros:

First of all the location is great. Close enough to the central station and easily accessible in the middle of everything. Please note that the breakfast is served in a hotel which is 2 minutes walk from the place. Check in and check out easy going. Thanks to Adnan - he helped a lot with the information about the city and gave good advises. Btw you can use also a digital key from your phone to access the apartment which is very useful.

Cons:

Cleaning could be better arranged.

2026-07-08 • via Nuitee
P
Polyxeni • extended_group • us
9
2026-07-08 • via Nuitee
M
Monica • couple • br
10
Localização e custo benefício
Pros:

Equipe atenciosa, especialmente Alex!
Localização estratégica, perto de tudo e assim aproveitamos bastante. Quarto confortável. Ficamos no anexo do predio principal e tivemos a privacidade de uma casa. Café da manhã básico.

2026-06-28 • via Nuitee
M
Marian • couple • au
7
Central located Amsterdam small hotel with great facilities and friendly staff
Pros:

Location central but quiet. The air conditioning was great in the heat wave!
Free drinks in sister hotel in the afternoon promoted guest mingling

Cons:

10 stairs to room , lift didnt service room
Missed check in by 5 pm by 10 minutes. Reception desk at sister hotel unattended! We were told that it wasnt unusual

2026-06-25 • via Nuitee
A
Arroyo Del Val • extended_group • es
10
2026-06-23 • via Nuitee
V
Veeral Shah • solo_traveller • ke
9
Pros:

The location was fantastic, staff were really helpful.

Cons:

It was difficult taking our luggage to the room. We had to climb stairs to get to the room. There was no lift on the same floor as the room.

2026-06-23 • via Nuitee
T
Tzippy • family_with_children • il
8
2026-06-22 • via Nuitee
B
benita • extended_group • gb
9
A fabulous hotel come back to after walking all day. The sister hotel The Highlander was beautiful
Pros:

The manager was so lovely and helpful. Made us feel welcome

2026-06-21 • via Nuitee
K
Karen • couple • au
10
Brilliant location and fabulous staff made for a great stay
Pros:

Location was great . Rooms were brilliant

Cons:

Nothing . All was perfect

2026-06-21 • via Nuitee
I
Isabelle • couple • de
7
2026-06-19 • via Nuitee
A
Alan • solo_traveller • gb
10
Best boutique hotel in Amsterdam for the price
Pros:

Clean , location, price , staff

Cons:

Comps

2026-06-17 • via Nuitee
A
Antony • solo_traveller • au
9
Pros:

Friendly staff, clean rooms and amenities, close to shopping and town centre.

2026-06-17 • via Nuitee
F
fadi • solo_traveller • ae
9
Location, charm and staff 💯
Pros:

The hotel is charming and the staff are super excellent

2026-06-16 • via Nuitee
R
Robin • family_with_children • us
8
A great place to spend a night in Amsterdam!
Pros:

The location was great. We could walk easily from the train station and to surrounding areas of Amsterdam. The room was good because it had space for 3. Also access to snacks and drinks at the main hotel.

Cons:

It's a little cozy for 3. The climate control was pointed directly at the 3rd bed, making it uncomfortable for sleeping there, so we couldn't use it.

2026-06-16 • via Nuitee