The Highland House

Hotels
9.2 (1291 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

9.2
Based on 1291 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
D
Damla • family_with_children • tr
9
2026-11-07 • via Nuitee
B
Bernard • extended_group • be
9
Pros:

L'accueil, la chambre et le petit déjeuner et surtout les boissons à volonté entre 12h et minuit.

2026-11-06 • via Nuitee
K
Kristina • extended_group • de
9
2026-11-06 • via Nuitee
E
Ella • couple • ie
10
Pros:

We really enjoyed the themed rooms, we had the music room and it was brilliant. We were always welcomed warmly by staff and the hotel is in a brilliant central location.

Cons:

Nothing!!!

2026-11-05 • via Nuitee
I
Iva • family_with_children • de
10
Alles toll. Gute Lage, alles zu Fuß erreichbar. Sehr ruhig.
2026-11-04 • via Nuitee
M
Marjorie • family_with_children • fr
8
Excellent emplacement
Pros:

L'emplacement est idéal pour séjourner dans le centre ville. Proche du tramway et de la gare pour s'éloigner un peu du centre.

Cons:

Il manque un peu de rangement pour les vêtements.

2026-11-04 • via Nuitee
J
Jen • couple • au
9
Great location as a base
Pros:

The warm greeting when we arrived. A lovely room with a fireplace. Convenient location for walking or catching transport. Good sized bathroom.

2026-11-03 • via Nuitee
M
marie • family_with_children • fr
7
Bon emplacement pour visiter la ville, personnel adorable et propreté.
Pros:

Le personnel adorable, la literie, l’emplacement de l’hôtel.

Cons:

Chambre très petite. Nous avons pris chambre triple de luxe, nous étions un couple avec une ado de 12 ans, nous n’avions aucune place pour mettre nos petites valises cabine et pouvoir circuler. Et bien sûr aucune intimité. Par contre il y a une bonne literie. Le petit déjeuner est limite pour un hôtel 4 étoiles …

2026-11-02 • via Nuitee
M
Maria • couple • it
8
2026-11-02 • via Nuitee
S
Sally • family_with_children • gb
10
Excellent short break in Amsterdam with kids
Pros:

All of the staff were incredibly welcoming, the hotel room was spacious and well equipped and the additional perks (wine in room, drinks and snacks in lobby) were very generous. The hotel was also well located for lots of the attractions we wanted to visit.

Cons:

Nothing.

2026-10-29 • via Nuitee
R
Richard • extended_group • gb
8
2026-10-29 • via Nuitee
B
Björn • family_with_children • be
8
2026-10-25 • via Nuitee
J
Jay • extended_group • us
8
Overall very good. Liked the drink some snacks across the street at their main location. Location was very good.
2026-10-25 • via Nuitee
S
SGT • couple • us
8
It was a charming spot. We enjoyed the wine and nibbles at its sister location. We would come again.
Pros:

It was a charming spot. We enjoyed the wine and nibbles at its sister location. We would come again.

2026-10-22 • via Nuitee
K
Kimmo • solo_traveller • fi
9
2026-10-22 • via Nuitee
E
Elvimar • family_with_children • ro
10
2026-10-20 • via Nuitee
R
Roni • extended_group • tr
10
2026-10-20 • via Nuitee
F
Felipe • family_with_children • br
8
2026-10-17 • via Nuitee
S
Sergio • couple • br
8
Pros:

Ótima localização. Bom café de manhã e serviço de bar.

Cons:

Péssimo custo benefício. Muito caro para o que oferece.

2026-10-17 • via Nuitee
Q
Quentin • solo_traveller • ca
7
Pros:

Chambre en sous-sol, ce qui n'était pas vraiment indiqué lors de ma réservation.

Cons:

Chambre en sous-sol, ce qui n'était pas vraiment indiqué lors de ma réservation.

2026-10-17 • via Nuitee