The Highland House

Hotels
9.2 (1135 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1135 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
G
Gladys • couple • us
10
Excellent location
Pros:

The room was nice, the staff was great. Breakfast was very good.

Cons:

You have to go to another site for breakfast.

2026-02-12 • via Nuitee
D
De Witte • solo_traveller • be
8
Pros:

Hygiene
Leuke kamer

Cons:

Brandveiligheid
Ontbijt niet goed
Eieren waren oprecht niet lekker
Te kleine ruimte om te ontbikten
Personeel zorgde wel onmiddellijk voor nieuwe tafel. Bij opkuis tafel veegden ze de kruimels gewoon op de grond. Gaf niet zo proper gevoel.

2026-02-11 • via Nuitee
M
Mari • couple • ee
9
Cons:

No free table at breackfast

2026-02-09 • via Nuitee
M
Maesano • extended_group • nl
8
Pros:

The location and the idea of decorating the room with a dedicated theme, which I find original. We were in the room gym and had a punching bag and the picture of Cassius Clay.

Cons:

The room was small and in the basement, which is not exactly what you hope for that price. The alley of the hotel is small and dirty. Someone spilled something at the entrance and stayed there 2 days.

2026-02-08 • via Nuitee
A
Abigail • couple • gb
10
Excellent stay
Pros:

Location, practically, the theme of the room

Cons:

Nothing

2026-02-08 • via Nuitee
J
Jorge • solo_traveller • nl
8
2026-02-08 • via Nuitee
D
Deb • couple • au
9
Well located quirky boutique hotel
Pros:

Great location, quirky little boutique hotel. Rooms are well designed if a little small (it does make it a little challenging if you need to open and unpack two suitcases)

Cons:

Stairs are quite steep but there is a lift. Although in a great spot in can get noisy so air plugs are a must. Electronic email check in system didn’t work for us but this wasn’t really a huge issue

2026-02-08 • via Nuitee
U
Ufuk Kılıçarslan • family_with_children • tr
8
2026-01-31 • via Nuitee
G
González • couple • es
8
2026-01-27 • via Nuitee
B
Benjamin • family_with_children • fr
10
2026-01-26 • via Nuitee
S
Sonia • extended_group • gb
8
Pros:

Location was great. Staff were very friendly and polite.

Cons:

A bit disappointed that the room wasn’t cleaned and tea/coffee replenished and new towels…

2026-01-25 • via Nuitee
D
Desjardins • couple • be
10
super
Pros:

l’emplacement, la simplicité, endroit cozy

2026-01-25 • via Nuitee
D
Denys • couple • nl
8
Pros:

Чистота, расположение, персонал

Cons:

Завтрак был беден, и не вкусен

2026-01-23 • via Nuitee
A
Andrea • extended_group • at
9
Wir waren sehr zufrieden und würden das Hotel wieder buchen.
Pros:

Sehr gemütliches Zimmer, hatten Doppelzimmer gebucht und Upgrade auf 3-Bett-Zimmer erhalten, Bad und WC jeweils in einem extra Raum. Sehr gutes und umfangreiches Frühstück.

Cons:

Zum Frühstück musste man in das Schwesternhotel gehen (ist aber nicht weit entfernt).

2026-01-21 • via Nuitee
A
anna • couple • gb
10
Loved it
Pros:

Friendly staff and clean room.

Cons:

Needed somewhere to hang coats and bags that wasn’t with all your other clothes. Didn’t want to hang wet coats with our clean and dry washing

2026-01-20 • via Nuitee
J
Jason • couple • au
10
Pros:

Best staff at any facility we stayed throughout Europe.

2026-01-20 • via Nuitee
N
Nikodem • family_with_children • pl
10
2026-01-19 • via Nuitee
T
Trevor • family_with_children • ca
9
Three generations for three nights had a lot more than three positive things to say about the Highland House.
Pros:

Kris was an awesome host.
Rooms were modern, albeit small.
Personalized note in the room was appreciated (with Heineken!).
Mattress and pillows were very good.
Breakfast at main building was great.

Cons:

Rooms were small (although known at time of booking).

2026-01-19 • via Nuitee
H
Houda • extended_group • fr
7
Super emplacement, chambre moderne avec literie très confortable
Pros:

le lit est confortable

Cons:

peu de lumière dans la chambre (natural light)

2026-01-19 • via Nuitee
T
Tigran • family_with_children • us
10
2026-01-19 • via Nuitee