The Highland House

Hotels
9.2 (1291 reviews)
Nieuwe Nieuwstraat 17 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby area
Some cleanliness issues

Categories

Cleanliness
8.58
Generally clean but some concerns about specific room conditions.
Service
9.99
Staff was highlighted as friendly and helpful throughout the reviews.
Location
9.59
Multiple reviews praised the superb location close to attractions.
Room Quality
8.54
Rooms generally described positively, but some specific complaints noted.
Amenities
9.07
Complimentary offerings such as breakfast and wine received positive remarks.
Value for Money
9.53
Considered good value for the location and services provided.
Food and Beverage
8.58
Breakfast mentioned positively, though some reviewers noted repetition.
Overall Experience
9.75
General consensus indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:16

Property Description

Luxurious Boutique Hotel in the Heart of Amsterdam

Unique Themed Rooms: Each room at The Highland House is uniquely themed and named, providing a one-of-a-kind experience for every guest. Enjoy modern amenities like a fridge, coffee/tea facilities, and a flat-screen TV.

Concierge Service and Breakfast Deal: Benefit from personalized concierge service during your stay. Start your day with a delicious breakfast at a discounted rate at the property's sister hotel, The Highlander Hotel.

Convenient Location and Transportation Options: Situated just minutes away from Amsterdam's top attractions, including the Royal Palace and Dam Square, our hotel offers easy access to public transportation and nearby parking garages. Explore the city effortlessly with our airport shuttle and taxi booking services.

Book your stay at The Highland House for a memorable and convenient Amsterdam experience.

Important information:

Please note that breakfast is served at The Highlander Hotel, located 328 feet away. The property doesn't have a parking option, but there are two nearby garages, one is Qpark Amsterdam Central (Prins Hendrikkade 20 a, 1012 TL Amsterdam) and Qpark Nieuwedijk (Nieuwezijds Kolk 18, 1012 PV Amsterdam) where you can park and pay or reserve your parking spot in advance online. Airport shuttle is available with an extra fee, if you would like to book a taxi transport we can organize it on your behalf. The cost of a regular car (up to 4 people) is aproximately €65 with an off-peak transit time of 30 minutes or mini-van taxi cost is aproximately €85. From January 2024, Amsterdam will change it's tourist tax on hotel rooms to a flat rate of 12,5%, a change from the previous tax structure of 7% of the room rate plus €3 per person. If your reservation was made prior to January 2024 you will be asked to pay the new City Tax upon arrival to the hotel. If you have any further questions please give us a call or send us an email. Please beware that the credit card owner must be present at arrival with the physical credit card provided for the payment plus identity card or passport for a security check. If the credit card provided for the payment does not belong to the original booker (guest) who will be present at arrival we may mark the credit card as invalid and request an update of a credit card. In case a third party wants to pay for the reservation, it is not a problem, in that case, we kindly ask you to contact us by email and we will send you the link to fulfill the payment via bank transfer. In the case that this payment procedure is not followed, be aware that a different payment method will be requested upon arrival. Please beware that our property is a monumental building from the 17 century and some floors have six to nine, characteristic Amsterdam, steps (no elevator).

A luggage room is available for guests who arrive early.
Guests checking in after 17:00 are required to collect their key from our big sister hotel, The Highlander located across the street, 558 feet from the property. Additional instructions will be provided after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

9.2
Based on 1291 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
D
Dumitrita couple gb
9
We enjoyed our stay but we wouldn’t book with breakfast
Pros:

We loved the drinks and snacks that are offered at the reception in the afternoon, such good value. We appreciated the friendliness of the staff at the reception, we needed an adaptor for the phone charger and they let us keep it during our stay..thanks guys! Our room was cozy and nicely decorated, 10 mins walk from the central station.

Cons:

Pillows are uncomfortable, cleaning can be improved and breakfast wasn’t great. Considering this is rated a 4* hotel we expected more options and higher quality ingredients. The dishes had no label so you wouldn’t know if it’s ham or chicken, what type of cheese was served, no butter just margarine. The coffee was terrible, we tried the cappuccino which was just foam and the cafe late was tasteless and felt like dirty water.

2026-09-02 via Nuitee
D
Davide couple es
10
Pros:

Excellent cuatomer services lovely touches and details for the clients

2026-09-01 via Nuitee
P
Prasad solo_traveller us
5
2026-09-01 via Nuitee
C
Christina couple de
10
Pros:

Freundliches Personal und sehr hilfsbereit

2026-08-30 via Nuitee
K
Katalin extended_group hu
9
2026-08-29 via Nuitee
N
Nardeen family_with_children il
6
Not bad at all, would recommend for younger crowds.
Pros:

The location was great. The staff is very kind. The building itself is very nice. The snacks at the highland.

Cons:

The fact that there are a lot of stairs. The double room is not that big. Cleanness wasn’t perfect, could be better. And the fact that there’s no help after 17:00 (you need to go the neighbor hotel).

2026-08-28 via Nuitee
M
Matt couple us
8
2026-08-26 via Nuitee
H
Heinz couple de
8
2026-08-24 via Nuitee
J
Jolanda family_with_children it
10
2026-08-22 via Nuitee
A
Alaa family_with_children il
10
2026-08-22 via Nuitee
M
MonicaTon solo_traveller it
9
2026-08-20 via Nuitee
I
Irina family_with_children be
9
Het was een heel mooi en proper hotel, en het lag vlak bij het centrum.
Pros:

De locatie was heel goed en het ontbijt was erg lekker.

2026-08-19 via Nuitee
G
Goksel solo_traveller tr
6
Pros:

Çalışanlar çok ilgili.

Cons:

Merkezi bir yerde ama tesis küçük.

2026-08-19 via Nuitee
A
Ana Rosa extended_group ch
3
Déçu
Pros:

L’emplacement

Cons:

Ça ne correspondait pas à la chambre choisi
C’était sale et pas de fenêtre

2026-08-17 via Nuitee
S
Simonetta solo_traveller it
10
Tranquillità in pieno centro.
Pros:

Posizione, arredi stanza, colazione abbondante e varia.

Cons:

Nulla.

2026-08-17 via Nuitee
K
Khoja family_with_children sa
2
Unfortunately it is being very noisy Day or night First when I was at the Garage room, it was noisy at night due to peo
Pros:

Staff were helpful and friendly
Location was good

Cons:

Since it is a four star hotel, I expected a cleaner room and facilities as well as for the towels and bedding sheets

It was a NOISY experience

2026-08-15 via Nuitee
A
Alexander family_with_children ru
3
Совершенно не тянет на 4 звезды
Pros:

Приветливый персонал и возможность в любое время выпить кофе, вино и другие напитки

Cons:

Грязный номер. Завтрак в другом здании через дорогу. Опасная лестница. Электронный ключ для аппл волки не работал. Завтраки скудные. При уборке номера не обновляли бутылки с водой.

2026-08-14 via Nuitee
B
Bronwyn solo_traveller gb
10
Perfect overnighter. Central. Comfortable. Thumbs up
Pros:

Fun decoration. Well organised.

Cons:

All good. Just know that the steps to the rooms are v steep.

2026-08-10 via Nuitee
J
josep extended_group es
8
2026-08-08 via Nuitee
V
Valérie solo_traveller fr
9
Pros:

L' accueil, la situation géographique, la chambre triple, parfaits pour une visite d'Amsterdam en famille.

2026-08-07 via Nuitee