Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Parking difficulties
Noise disturbances

Categories

Cleanliness
7.91
Issues with cleanliness mentioned such as odors and dusty rooms.
Service
9.38
Overall positive sentiment regarding service, with mentions of friendly staff.
Location
9.42
Location frequently praised for its accessibility and proximity to attractions.
Room Quality
8.37
Rooms described as spacious, however, some reported issues like odors and minor damages.
Amenities
8.4
Good amenities but some minor issues noted like tea options and coffee machine.
Value for Money
8.36
Generally considered good value for the quality offered, although some concerns were noted.
Food and Beverage
8.91
Breakfast received positive remarks, although some guests found it pricey.
Overall Experience
8.88
Overall a pleasant experience, though with highlighted cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:59

Property Description

Luxurious Accommodations
Indulge in luxury at U Antwerp with rooms featuring flat-screen TVs, rain showers, and designer sinks. Enjoy bathrobes, slippers, and quality toiletries for a comfortable stay. Some rooms even boast a standalone bathtub for extra relaxation.

Modern Amenities
Experience convenience with free WiFi, a 24-hour front desk, and a south-facing terrace overlooking the water. Delight in the extensive minibar, Bluetooth music station, and digital TV entertainment provided in each room.

Gourmet Dining
Savor exquisite meals at the hotel's top-rated restaurant, recommended by renowned gastronomic guides. Explore the culinary delights while enjoying stunning views of the river and terrace.

Book your stay at U Antwerp now to elevate your travel experience.

Important information:

Please note that some of the rooms feature a detached bath tub as well. In case desired, guests can request a bath tub by using the Special Requests box while booking. Please note that all Special Requests are subject to availability

The hotel would like to inform its guests that most of the rooms offer views differentiating between the harbor and the MAS. Guests can request their preference while booking by using the Special Requests box.

Please note that only small pets are allowed at a surcharge of EUR 40 per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 808 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
H
Hilde • solo_traveller • be
9
2026-09-19 • via Nuitee
B
BinHamdan80 • solo_traveller • sa
5
Pros:

The location is excellent and very close to the city center, which is one of the hotel’s main strengths. The hotel also offers beautiful views in general.
The staff were friendly, helpful, and responsive, and I appreciated their efforts to assist.

Cons:

Unfortunately, I was not able to enjoy the view from my room because the windows were positioned very high and did not allow for a clear view outside.

More importantly, my room did not have a bathtub, even though my booking was specifically for a Superior Room with Bathtub. This was disappointing, as the room provided should match the description and facilities advertised and confirmed on Booking.com.

Another major issue was the very unpleasant and strong odor in the guest room corridors. The carpeting appeared old and heavily worn and may require deep cleaning or replacement, as the smell was quite noticeable.

The room itself also needed more attention in terms of cleanliness and maintenance. The coffee machine was covered in dust, the safe was not working at all even after the staff tried to assist, and the shower handle was broken.

2026-09-17 • via Nuitee
X
Xavier • couple • be
7
2026-09-17 • via Nuitee
K
koen • solo_traveller • be
9
2026-09-16 • via Nuitee
V
Veerle • extended_group • be
7
Een mooi hotel met veel mogelijkheden maar gezien de defecten geen vier sterren
Pros:

Ligging
Personeel accepteerde de ophesomde defecten met een glimlach en met dank

Cons:

In elke kamer waren er defecten thv muren, deuren, wasbak
Stof thv minibar en afdrukken van glazen
Loshangende gordijn
Niet optrekbare lamellen in de badkamer
Niet werkende airco in 1 vd kamers
Geen warm water s avonds

28 euro te veel voor het ontbijt
Delafaille op wandelafstand maar geen pistolets, koffiekoekjes waren op…

2026-09-13 • via Nuitee
H
Hanne • couple • nl
8
2026-09-13 • via Nuitee
B
Björn • couple • se
9
Mycket bra, centralt och mysigt. Rätt dyrt dock.
Pros:

Mycket gemytligt, bara vi som åt frukost. Personalen serverade vid bordet

Cons:

Allt var bra, dock fick vi parkera en bit bort i ett parkeringshus. När vi hämtade bilen hade den fått en buckla under natten. Inte hotellets fel direkt, men trist för oss.

2026-09-09 • via Nuitee
C
Caroline • solo_traveller • lu
8
2026-09-05 • via Nuitee
S
Stoyan • couple • bg
10
2026-08-29 • via Nuitee
S
Stoyan • couple • bg
10
2026-08-29 • via Nuitee
R
Rudi • solo_traveller • be
8
2026-08-27 • via Nuitee
M
Menno • couple • nl
9
Ideaal voor een citytrip
Pros:

Wij hebben ons verblijf als erg prettig ervaren. Het personeel was bijzonder vriendelijk, gastvrij en behulpzaam. Het hotel zelf heeft een verzorgde en luxe uitstraling en ligt bovendien op een heel gunstige locatie. Vanuit het hotel wandel je gemakkelijk naar het centrum, waarbij veel culturele en historische bezienswaardigheden op loopafstand liggen. Overdag is de omgeving levendig en gezellig, terwijl het er ’s avonds en ’s nachts juist aangenaam rustig is.

Cons:

Een aandachtspunt is het sanitair. Dat oogde wat gedateerd en vertoonde duidelijke tekenen van slijtage. Met name de douche was niet meer in optimale staat en deels defect. Voor een 4-sterrenhotel hadden we op dit punt iets meer kwaliteit en onderhoud verwacht.

2026-08-24 • via Nuitee
V
Vera • solo_traveller • de
9
Entspannter Aufenthalt in Antwerpen
Pros:

Uns hat die Einrichtung sehr gut gefallen, unser Zimmer war sehr gemütlich und wirkte harmonisch. Die Lage ist toll, es ist alles fußläufig zu erreichen.

Cons:

An einem Abend gab es kein warmes Wasser.
Beim Frühstück hat m. E. das Preis-Leistungsverhäktnis nicht gestimmt.

2026-08-23 • via Nuitee
K
Ken • extended_group • ae
10
2026-08-20 • via Nuitee
A
Adriaan • couple • nl
9
Short business stay
Pros:

Nice location, great staff, beautiful rooms with excellent bed

2026-08-18 • via Nuitee
J
Judith • family_with_children • au
9
Pros:

This is a delightful small hotel in a magical spot overlooking the harbour and near the Museum and a great three star restaurant . My Brother and I loved staying there and will return again . Looking forward to it . Juno and Ken

Cons:

Late check out would be appreciated .

2026-08-16 • via Nuitee
G
Guy • couple • be
8
Goed maar prijzig gezien verouderd
Pros:

Vlak naast MAS dus ideaal om naar Zilte te gaan eten

Cons:

De muren zijn aan renovatie toe, is de tweede keer dat we komen,
Bedden zijn fantastisch maar verfwerken mogen dringend gebeuren zowel in kamers als in gangen
Ze vragen genoeg voor kamer dat alles tip top mag zijn

2026-08-16 • via Nuitee
C
Christiaan • couple • be
9
2026-08-15 • via Nuitee
J
Jc • couple • nl
9
2026-08-10 • via Nuitee
N
Natalie • solo_traveller • it
9
2026-08-05 • via Nuitee