ION City Hotel, Reykjavik, a Member of Design Hotels

Hotels
Design Hotels
9 (308 reviews)
Laugarvegur 28 , Reykjavík , is

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconvenient breakfast setup

Categories

Cleanliness
8.31
Some guests mentioned dirty rooms and stained furniture, indicating a need for better maintenance.
Service
9.99
Excellent service highlighted by guest experiences, especially with staff like Virginia.
Location
9.82
Great location for exploring local attractions and restaurants.
Room Quality
7.77
Some rooms described as small or basic, with issues like uncomfortable furniture.
Amenities
8.79
Unique features noted, but some amenities were lacking or not as expected.
Value for Money
9.25
Value perceived as reasonable, though some thought improvements were needed.
Food and Beverage
8.81
Breakfast arrangement mentioned as inconvenient, but overall dining options positively reviewed.
Overall Experience
9.27
Guests enjoyed their stay, highlighted by location and staff, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:07

Property Description

Central Location on Laugavegur Shopping Street
Experience luxury at ION City Hotel, Reykjavik, a Member of Design Hotels, situated on the vibrant Laugavegur shopping street. Enjoy convenient access to nearby attractions like the Einar Jónsson Museum and Hallgrímskirkja Church.

Modern Amenities and Services
Unwind in rooms with stunning sea or city views and relax with satellite TV. Take advantage of the fitness centre, on-site bar, and 24-hour front desk for a seamless stay. Explore the diverse dining options and entertainment venues just steps away from the hotel.

Proximity to Popular Landmarks
Discover iconic landmarks such as the Solfar Sun Voyager and The Pearl within walking distance. With Lækjartorg station nearby, exploring Reykjavík's treasures is effortless.

Book now for an unforgettable stay at ION City Hotel, Reykjavik, a Member of Design Hotels.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 13 years old stay for ISK 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 308 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 8.81
Overall Experience: 9.27
S
Shan couple gb
8
2026-04-02 via Nuitee
J
Josh couple us
10
Very cozy and comfortable stay, we will be back!
Pros:

Great location, great room, wonderful staff!

Cons:

No on-site parking

2026-03-31 via Nuitee
J
Jon couple gb
9
Great hotel in the heart of downtown Rekkers!!
Pros:

Location location location!! Very helpful staff.

Cons:

No breakfast but not a deal breaker given the amount of cafes around the area.

2026-03-29 via Nuitee
K
Kitti solo_traveller th
10
Pros:

Good location. Great staff. Clean and comfortable.

2026-03-28 via Nuitee
S
Stacey couple gb
9
Loved it, would 100% stay again, would recommend this hotel
Pros:

When I got there I had been upgraded which was lovely, the room was very spaceous with a lovely view of the Hallgrimskirkja and a lovely bath and shower. The shower was very modern, really hot and had a lot of power to it, in a lot of hotels. There is no breakfast on site, which others may not like, you have to go down the road and they work with a bakery where you get 10% off. I was out early each day so I wasnt bothered, I tried various bakeries which gave me more options. In the room there was a little fridge for me to keep milk in and some water so I didnt need anything else, long as I had my morning coffee while getting ready. The hotel isnt big, its a small reception area but you dont need anything else, The staff were very helpful and pleasant and accommodated every need I had and the hotel was in a great location. It was really clean and the bed was fantastic, after long excursions through the day it was so nice to come back and have a really nice bed to sleep in. I didnt find it noisy at all, right in the heart of it.

Cons:

I liked everything the only thing I would say was it was difficult to find as no sign to say Ion Hotel so I walked passed it at first. The name of the hotel was in the bottom of the window which was difficult to see. Once you knew where it was it wasnt a problem but to initially find it, it was difficult.

2026-03-25 via Nuitee
G
Guy couple il
10
2026-03-23 via Nuitee
Y
yoshiaki couple jp
10
2026-03-20 via Nuitee
S
Sera couple gb
8
Comfortable stay with a great location.
Pros:

Excellent location. Lots of shelves and storage / clothes hangers for your stuff, which is needed when you’re bringing a lot of jumpers/coats etc for the winter weather! Staff were friendly and helpful. Really nice sheets and comfortable bed. Shower was great. Large safe.

Cons:

Hotel room was missing some basics we would have expected at this price point for example, no tissue box / shower cap, and toilet paper was very poor quality. A kettle and teapot was provided but no tea bags or milk, so we bought our own from the grocery store. These are small changes but could make the stay much better for guests.

2026-03-19 via Nuitee
F
Fiona solo_traveller gb
7
2026-03-17 via Nuitee
R
RoxiSM solo_traveller ec
10
Pros:

El cuarto muy espacioso y moderno. Todo estuvo excelente, recomendadisimo!

Cons:

Nada. Lo que decían de la bulla en otros comentarios nunca hubo nada.

2026-03-16 via Nuitee
R
Robert couple pl
9
2026-03-15 via Nuitee
K
KENTO solo_traveller jp
10
2026-03-05 via Nuitee
P
piovesana couple it
6
It did the job
Pros:

Location

Cons:

Very basic and small room

2026-02-28 via Nuitee
K
Kyle couple gb
9
Nice, recommend!
Pros:

Good location, good value for money.

Cons:

Nothing

2026-02-23 via Nuitee
M
Magyari couple hu
10
Ha legközelebb mennék, akkor csak ide foglalok szobát
Pros:

Minden rendben volt

Cons:

Nem volt ilyen

2026-02-14 via Nuitee
K
Karen couple us
8
Convenient and comfy stay on the Main Street
Pros:

Location was central to everything you’d want to do in downtown Reykjavik. Staff offered complimentary sparkling wine upon arrival! Thanks, Virginia! Very comfortable bed and amazing shower to warm up in after cold days of travel and touring.

Cons:

There’s a limited free mini bar, but it only has beer and soda.Would love to have been able to buy a bottle of wine from the attached restaurant or get drinks to go back to our room. Maybe it’s an Iceland thing though, as we
learned that you can only buy wine at “wine shoppes”
and they all close early (like at 6pm)

2026-01-25 via Nuitee
J
Jorge couple es
8
2026-01-19 via Nuitee
K
Kate extended_group gb
10
Super friendly and helpful receptionist, great location, rooms gorgeous and clean
Pros:

The hotel was in a perfect location. Rooms amazing and the gorgeous Spanish receptionist was sooooo helpful. She was just brilliant.

Cons:

We couldn’t figure out the lights in the rooms….it was like a comedy sketch every time we tried to put them on!

2026-01-04 via Nuitee
V
Virginia couple it
5
Pros:

Ottima posizione, hotel carino.

Cons:

Un po’ trasandato, poco curato. Pulizia potrebbe essere meglio

2026-01-03 via Nuitee
S
Sandy couple ch
10
Top du top!
Pros:

Emplacement en plein centre, personnel attentionné et chambre impeccable!

2026-01-01 via Nuitee