ION City Hotel, Reykjavik, a Member of Design Hotels

Hotels
•
Design Hotels
9 (293 reviews)
Laugarvegur 28 , Reykjavík , is

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconvenient breakfast setup

Categories

Cleanliness
8.31
Some guests mentioned dirty rooms and stained furniture, indicating a need for better maintenance.
Service
9.99
Excellent service highlighted by guest experiences, especially with staff like Virginia.
Location
9.82
Great location for exploring local attractions and restaurants.
Room Quality
7.77
Some rooms described as small or basic, with issues like uncomfortable furniture.
Amenities
8.79
Unique features noted, but some amenities were lacking or not as expected.
Value for Money
9.25
Value perceived as reasonable, though some thought improvements were needed.
Food and Beverage
8.81
Breakfast arrangement mentioned as inconvenient, but overall dining options positively reviewed.
Overall Experience
9.27
Guests enjoyed their stay, highlighted by location and staff, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:07

Property Description

Central Location on Laugavegur Shopping Street
Experience luxury at ION City Hotel, Reykjavik, a Member of Design Hotels, situated on the vibrant Laugavegur shopping street. Enjoy convenient access to nearby attractions like the Einar Jónsson Museum and Hallgrímskirkja Church.

Modern Amenities and Services
Unwind in rooms with stunning sea or city views and relax with satellite TV. Take advantage of the fitness centre, on-site bar, and 24-hour front desk for a seamless stay. Explore the diverse dining options and entertainment venues just steps away from the hotel.

Proximity to Popular Landmarks
Discover iconic landmarks such as the Solfar Sun Voyager and The Pearl within walking distance. With Lækjartorg station nearby, exploring Reykjavík's treasures is effortless.

Book now for an unforgettable stay at ION City Hotel, Reykjavik, a Member of Design Hotels.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 13 years old stay for ISK 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 8.81
Overall Experience: 9.27
M
Magyari • couple • hu
10
Ha legközelebb mennék, akkor csak ide foglalok szobát
Pros:

Minden rendben volt

Cons:

Nem volt ilyen

2026-02-14 • via Nuitee
K
Karen • couple • us
8
Convenient and comfy stay on the Main Street
Pros:

Location was central to everything you’d want to do in downtown Reykjavik. Staff offered complimentary sparkling wine upon arrival! Thanks, Virginia! Very comfortable bed and amazing shower to warm up in after cold days of travel and touring.

Cons:

There’s a limited free mini bar, but it only has beer and soda.Would love to have been able to buy a bottle of wine from the attached restaurant or get drinks to go back to our room. Maybe it’s an Iceland thing though, as we
learned that you can only buy wine at “wine shoppes”
and they all close early (like at 6pm)

2026-01-25 • via Nuitee
J
Jorge • couple • es
8
2026-01-19 • via Nuitee
K
Kate • extended_group • gb
10
Super friendly and helpful receptionist, great location, rooms gorgeous and clean
Pros:

The hotel was in a perfect location. Rooms amazing and the gorgeous Spanish receptionist was sooooo helpful. She was just brilliant.

Cons:

We couldn’t figure out the lights in the rooms….it was like a comedy sketch every time we tried to put them on!

2026-01-04 • via Nuitee
V
Virginia • couple • it
5
Pros:

Ottima posizione, hotel carino.

Cons:

Un po’ trasandato, poco curato. Pulizia potrebbe essere meglio

2026-01-03 • via Nuitee
S
Sandy • couple • ch
10
Top du top!
Pros:

Emplacement en plein centre, personnel attentionné et chambre impeccable!

2026-01-01 • via Nuitee
P
Pownall • couple • gb
9
Pros:

The staff were really friendly and helpful, the room was good, the window seat was amazing and the shower was a big rainfall one which I love.

Cons:

No complaints, the hotel was good.

2026-01-01 • via Nuitee
J
jingyan • couple • gb
10
2025-12-31 • via Nuitee
L
Laura • couple • it
9
2025-12-30 • via Nuitee
C
Christian • couple • de
10
2025-12-30 • via Nuitee
J
JULIANA • couple • br
9
Muito legal a sauna
Pros:

Este quarto tem uma sauna externa é muito legal.

Cons:

Extstem algumas peças no quarto rasgadas, com desgaste. A toalha estava rasgada e as plantas no vaso do lado de fora super mortas, secas, se o clima não ajuda, melhor não ter plantas do que ter elas mortas. Seria bom um cuidado maior com detalhes de manutenção do quarto.

2025-10-31 • via Nuitee
L
Ladina Melissa • solo_traveller • ch
10
Perfect
Pros:

Everything. The bathrooms are beautiful and the rooms really big and modern! Loved that the minibar was complimentary as well.

Cons:

Breakfeast is at a café down the street so you havr to go out to get it...

2025-10-24 • via Nuitee
C
Clas • solo_traveller • us
8
Except for the exceptional service by Virginia an acceptable stay.
Pros:

The front desk receptionist Virginia was the only real reason to go back to this hotel. She was fantastic. Very happy and upbeat, fast to meet every request and seemed to sincerely enjoy her job. That is something that has become sadly rare in the hotel industry over the past few years. I would go back to this hotel solely based on her service. The hotel was simply functional.

2025-10-17 • via Nuitee
C
Cheng • partner
10
Pros:

Great location, near all restaurants and shops
The room was superb and clean.

Parking wasn’t ideal at all, we had to park 5-10 mins away.

2025-09-29 • via Nuitee
T
Tammie
8
Pros:

City hotel, street noise, but no restaurant, room service or hotel bar or lounge. Interesting neighborhood and nice room.

2025-09-25 • via Nuitee
K
Keita • couple • hu
8
2025-09-19 • via Nuitee
R
Ramsay • family_with_children • gb
7
2025-09-14 • via Nuitee
G
gabriela • couple • ro
8
2025-09-10 • via Nuitee
M
Matt
8
Pros:

Beautiful setting. Smell from power plant not great

2025-08-31 • via Nuitee
H
Heather • couple • us
10
Enjoyed our overnight in Reykajavik at this hotel and the restaurant next door is excellent!
Pros:

The location was perfect for walking and enjoying local sites and restaurants. We arrived prior to check in time, stored our luggage, and went out for the afternoon. They sent a text when the room was ready, which ended up being earlier than anticipated, which was great!

Cons:

If you don't know what you're looking for it can be easy to miss the front entrance.

2025-08-27 • via Nuitee