The Westin Chattanooga

Hotels
Westin
9 (542 reviews)
801 Pine Street , Chattanooga , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Excellent customer service
Great location
Cons:
Noisy mornings due to remodeling work

Categories

Cleanliness
9.08
General sentiment indicates a clean property and room.
Service
9.55
Highly praised, with specific mention of excellent service from multiple staff members.
Location
9.09
Location is described as perfect and close to downtown.
Room Quality
8.04
Rooms are spacious and comfortable, but may have sound issues from lower levels.
Amenities
9.07
Amenities like the rooftop bar and breakfast received positive feedback.
Value for Money
9.03
General sentiment suggests good value for the quality of service and amenities.
Food and Beverage
9.08
Food quality is highlighted as amazing.
Overall Experience
9.05
Overall sentiment reflects a great experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:00

Property Description

Luxurious Amenities
Indulge in the outdoor heated pool with cabanas and a modern fitness center at The Westin Chattanooga.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, business center, and dry cleaning services during your stay.

Prime Location
Explore nearby attractions like the Tennessee Aquarium, Lookout Mountain, and Ruby Falls, all just a short distance from The Westin Chattanooga.

Experience comfort and convenience at The Westin Chattanooga - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

9
Based on 542 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
A
Ahlexiun solo_traveller us
9
2026-06-22 via Nuitee
M
Mazal couple us
10
Pros:

מושלם מיקום מעולה

Cons:

היה לנו בחדר בעיות במנורות

2026-06-18 via Nuitee
9
946vict Friends getaway
10
Nice experience
Pros:

Had a great experience while I was there for my birthday.. I got wonderful customer service from Kaitlyn and Quincy while I spent my time there. I would come back for sure.

2026-06-16 via Tripadvisor
2
22caylam Business
10
Wonderful
Pros:

Friendly quick service, wonderful attitude!

2026-06-16 via Tripadvisor
L
lornae905 Family Kingsport, Tennessee
6
Lots of interstate noise
Pros:

There was a lot of street noise from the interstate and the air would turn off and on. It made it difficult to sleep.

2026-06-02 via Tripadvisor
W
wilver jose couple us
10
2026-05-29 via Nuitee
A
Alicia couple us
10
2026-05-29 via Nuitee
L
L6349GSwillb Couples
10
Great stay
Pros:

Great hotel! Kevin was awesome - helped me with my bags

2026-05-28 via Tripadvisor
M
melindalB9054UT Couples
10
Pleasant overnight stay at the Westin
Pros:

Valet, Kevin, greeted us with a smile & made certain that we felt welcomed. He definitely contributed to our stay at the Westin being an enjoyable one.

2026-05-27 via Tripadvisor
N
Nancy solo_traveller us
10
Pros:

We loved it. The hotel was great and we plan to stay there again in the future.

Cons:

The wait was long for someone to take my order at the restaurant in the lobby I can remember the name.

2026-05-25 via Nuitee
S
sydaw Business
10
Amazing Hospitality and Great Drinks
Pros:

The room we stayed in was really nice when we were at the bar Ali, the bartender was really good and he was very patient with us. Our whole day when we were at the bar, Ali was Front and Center made is very comfortable.

2026-05-12 via Tripadvisor
V
Viviane extended_group us
4
Pros:

Not really

Cons:

Check out in was super slow, elevators took forever, staff was not knowledgeable and didn’t give me the rooms i booked

2026-05-10 via Nuitee
S
sophierV1585JM Couples
10
10/10
Pros:

We had an amazing time at Paloma! Bailey, Taylor, and Kaitlyn were all so attentive and kind! We will definitely be back!

2026-05-09 via Tripadvisor
M
maryseldona Business
2
Zero Concern for Item Left in Hote Room
Pros:

I know for a fact I left a nice necklace in my room - I called every day for a week and finally someone called me back 6 days later. They said housekeeping couldn't locate the necklace. I told them I was absolutely positive it was left there but they did not believe me. Read another review about not getting items back if they are left in a room.

2026-05-05 via Tripadvisor
K
Kim couple us
10
2026-04-28 via Nuitee
L
Latia couple us
10
I love my stay. The hotel was accommodating, clean, and the staff was nice! The location was great!
Pros:

Location, clean rooms, the staff was nice.

Cons:

Roof top not being open on Sunday.

2026-04-28 via Nuitee
D
Delores couple us
10
Love
Pros:

Love the Westin

Cons:

Beautiful place. Friendly people

2026-04-27 via Nuitee
O
OnAir56032708817 Family
10
Drinks with my family
Pros:

Ali did a great job with serving us, and being very kind and knowledgeable on drinks.

2026-04-24 via Tripadvisor
A
allybN8615SZ Family
10
Amazing!
Pros:

Ali was so attentive and wonderful! He made amazing cocktails and provided incredible customer service. Will definitely be back!

2026-04-24 via Tripadvisor
G
giuseppemO4296YO Family
10
Ali Is The Man!
Pros:

Ali is the man! Made unreal drinks thank you so much.

2026-04-24 via Tripadvisor