The Westin Chattanooga

Hotels
Westin
9 (524 reviews)
801 Pine Street , Chattanooga , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Excellent customer service
Great location
Cons:
Noisy mornings due to remodeling work

Categories

Cleanliness
9.08
General sentiment indicates a clean property and room.
Service
9.55
Highly praised, with specific mention of excellent service from multiple staff members.
Location
9.09
Location is described as perfect and close to downtown.
Room Quality
8.04
Rooms are spacious and comfortable, but may have sound issues from lower levels.
Amenities
9.07
Amenities like the rooftop bar and breakfast received positive feedback.
Value for Money
9.03
General sentiment suggests good value for the quality of service and amenities.
Food and Beverage
9.08
Food quality is highlighted as amazing.
Overall Experience
9.05
Overall sentiment reflects a great experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:00

Property Description

Luxurious Amenities
Indulge in the outdoor heated pool with cabanas and a modern fitness center at The Westin Chattanooga.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, business center, and dry cleaning services during your stay.

Prime Location
Explore nearby attractions like the Tennessee Aquarium, Lookout Mountain, and Ruby Falls, all just a short distance from The Westin Chattanooga.

Experience comfort and convenience at The Westin Chattanooga - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

9
Based on 524 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
K
Kim couple us
10
2026-04-28 via Nuitee
L
Latia couple us
10
I love my stay. The hotel was accommodating, clean, and the staff was nice! The location was great!
Pros:

Location, clean rooms, the staff was nice.

Cons:

Roof top not being open on Sunday.

2026-04-28 via Nuitee
D
Delores couple us
10
Love
Pros:

Love the Westin

Cons:

Beautiful place. Friendly people

2026-04-27 via Nuitee
C
ChuckWigand Family Brentwood, Tennessee
10
Great hotel in a great location
Pros:

The hotel is gorgeous and in a great location and staff are friendly and accommodating. Then there is Ali and Kaitlyn! Their drinks and bartending service were over and above. Making out-of-town visitors feel welcomed and accommodating special requests, they really made our stay feel like we were with old friends and we can’t wait to go back see them again.

2026-04-22 via Tripadvisor
L
LightPacker741010 Family
10
Rooftop bar in Downton Chatt brings the great vibes to you
Pros:

Amazing rooftop bar! Live music with amazing food and cocktails. Kaitlyn was a great server, checking up on us often and answering our questions about the menu. I will definitely come back and am thinking of doing a small weekend vacation staying at the hotel just to enjoy time downtown with my wife and have this restaurant/bar right next to our room.

2026-04-10 via Tripadvisor
A
alejandrow2026 Friends getaway
10
10/10
Pros:

Food was delicious and atmosphere was amazing!! Kaitlyn and Taylor made us feel so welcome and were super helpful with everything!

2026-04-10 via Tripadvisor
S
Storyteller418412 Family
10
Amazing Experience at the Westin Paloma
Pros:

Kaitlyn and Taylor were amazing, very personable, prompt, and food and drinks were amazing!

Thank you so much Kaitlyn and Taylor for the wonderful service!

2026-04-10 via Tripadvisor
A
Alexis couple us
10
2026-04-09 via Nuitee
J
John family_with_children us
9
We will definitely use them again
Pros:

Service from staff was tremendous

2026-04-05 via Nuitee
J
jackieaW6327DY Friends getaway Wintergreen, Virginia
10
A great place to stay!
Pros:

We stayed two nights in two King rooms. The service team members from the front desk to maid service (very clean rooms and bathrooms with all necessary amenities) to coffee (warm, friendly service on a very busy Saturday morning) were friendly and helpful to a person.

We had exceptional service at the bar, which was really, really busy, from Ali. He is a true professional! Friendly, capable with a can-do attitude.

We had a particular wish for fresh lime juice which Ali, magically, made happen, with a smile.

Thank you Ali and thank you to his very friendly teammate Kaitlyn.

A great experience overall!

2026-03-29 via Tripadvisor
S
stanleyp393 Couples
10
Good food, and beer great service from
Pros:

Great vibes great service thanks to Kaitlyn and jillian

2026-03-25 via Tripadvisor
4
432starlaw Solo travel
10
Great experience
Pros:

Kaitlyn was super great, she knew all about the foods served and was a great bartender. Hope to come back and see her again.

2026-03-25 via Tripadvisor
2
29kimberleew Business
10
Awesome
Pros:

Ali is one of the best bartenders we have ever had. He remembered all of our drinks every night, and we were a party of 6.

2026-03-24 via Tripadvisor
S
Seaside38525457988 Couples
10
Lovely Experience
Pros:

Our waiter Dennis was very attentive. The food was excellent as well.

2026-03-21 via Tripadvisor
5
512mckennas Solo travel
10
Great experience
Pros:

It was a lovely, relaxing atmosphere. Kaitlyn Ali was my server and she was extremely kind and attentive.

2026-03-21 via Tripadvisor
G
GrandTour60498499431 Couples
10
Great hangout
Pros:

Kaitlyn and Jillian and Ali are the best. Great service. Great recommendations for food. It’s our favorite spot!!

2026-03-21 via Tripadvisor
I
I9409TMcs Business
10
Kaitlyn
Pros:

Kaitlyn was the very best! We enjoyed our stay.

2026-03-20 via Tripadvisor
9
952quinnr Family
10
Very friendly and great service.
Pros:

Very friendly and great service.

2026-03-19 via Tripadvisor
A
A9734DMangelam Business
10
Worth it!
Pros:

Fabulous view, the Ancho Paloma is the perfect mix of savory and refreshing, and Kaitlyn personified Tennessee: friendly, practical, and hard-working!

2026-03-19 via Tripadvisor
K
kaytiw2026 Business
10
Cozy and friendly
Pros:

Tayla and Kaitlyn provided a wonderful, friendly experience. Very personable and great drinks. Cozy atmosphere and upscale drinks with a great view.

2026-03-19 via Tripadvisor