The Westin Chattanooga

Hotels
•
Westin
9 (497 reviews)
801 Pine Street , Chattanooga , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Excellent customer service
Great location
Cons:
Noisy mornings due to remodeling work

Categories

Cleanliness
9.08
General sentiment indicates a clean property and room.
Service
9.55
Highly praised, with specific mention of excellent service from multiple staff members.
Location
9.09
Location is described as perfect and close to downtown.
Room Quality
8.04
Rooms are spacious and comfortable, but may have sound issues from lower levels.
Amenities
9.07
Amenities like the rooftop bar and breakfast received positive feedback.
Value for Money
9.03
General sentiment suggests good value for the quality of service and amenities.
Food and Beverage
9.08
Food quality is highlighted as amazing.
Overall Experience
9.05
Overall sentiment reflects a great experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:00

Property Description

Luxurious Amenities
Indulge in the outdoor heated pool with cabanas and a modern fitness center at The Westin Chattanooga.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, business center, and dry cleaning services during your stay.

Prime Location
Explore nearby attractions like the Tennessee Aquarium, Lookout Mountain, and Ruby Falls, all just a short distance from The Westin Chattanooga.

Experience comfort and convenience at The Westin Chattanooga - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

9
Based on 497 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
W
wilson • family_with_children • us
10
Pros:

The hotel room was awesome and so was the staff

Cons:

I did not like the bar on the 10th floor service was not great they were understaffed bad

2026-03-02 • via Nuitee
C
Christy • couple • us
10
Pros:

Gorgeous view from rooftop restaurant.

2026-02-09 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-01-28 • via Nuitee
S
Sharan • solo_traveller • us
5
2026-01-26 • via Nuitee
F
Ferris • couple • us
10
2026-01-19 • via Nuitee
T
Trey • family_with_children • us
10
Pros:

The staff where kind respectful and honest, and one specific bartender with blonde hair on the roof was absolutely beautiful and preformed her Job perfectly i watched her remember every drink of every person she served and even remembered people she didn't serve and helped her coworkers. Pluse the beds where amazing!!!

Cons:

I couldn't name one thing, so good job. :)

2026-01-19 • via Nuitee
Y
Younis • solo_traveller • om
9
2026-01-19 • via Nuitee
P
Pam • couple • us
8
2026-01-19 • via Nuitee
S
Suarez • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jason • couple • us
5
The room was nice and clean, but we had no trash cans with bags in them and half a roll of toilet paper.
2026-01-16 • via Nuitee
H
Hopkins • couple • us
8
2026-01-14 • via Nuitee
H
Hill • family_with_children • us
9
2026-01-12 • via Nuitee
F
Faith • couple • us
10
2026-01-11 • via Nuitee
T
Tina • solo_traveller • us
8
Cons:

The website says free parking with stay but I was charged for parking. If your not free then you probably should NOT advertise as free.

2026-01-11 • via Nuitee
B
Brad • solo_traveller • us
8
Pros:

Rooftop bar was great.
The breakfast was good and reasonably priced

Cons:

Parking

2026-01-10 • via Nuitee
I
Iraima • extended_group • us
10
2026-01-09 • via Nuitee
C
Charles • family_with_children • us
10
Pros:

Everything was exceptional

2026-01-05 • via Nuitee
Q
Q21CQjennam • Solo travel
10
Beautiful
Pros:

Absolutely remarkable! Kayla and Taylor were extremely kind definitely recommend, the decorations and atmosphere were very beautiful

2026-01-03 • via Tripadvisor
A
allisonl46 • Family • Chattanooga, Tennessee
10
Birthday night away
Pros:

Taylor, Tayla and Kaitlyn were excellent bartenders and servers at Paloma. Gave us excellent service! We will definitely come back based on today.

2026-01-03 • via Tripadvisor
J
Jerry • couple • us
10
2026-01-03 • via Nuitee