Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Issues with room layout
Whirlpool not functioning
Communication challenges with dining staff

Categories

Cleanliness
8.75
Clean facilities mentioned, but concerns about room layout and amenities.
Service
9.75
Friendly staff noted, though some communication issues were reported.
Location
10
Excellent location highlighted with proximity to beach and city center.
Room Quality
8.75
Room was described as nice, but had significant issues with layout.
Amenities
9.25
The amenities are mentioned positively, though the whirlpool issue was a downside.
Value for Money
9.75
Good prices for dining noted, but some amenities did not meet expectations.
Food and Beverage
9.75
Breakfast selection was well-received, though some concerns on variety were mentioned.
Overall Experience
10
Overall positive experiences with minor complaints that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:49

Property Description

Luxurious Suites with Stunning Sea Views
Located steps away from a sandy beach in Rethymno Town, Dyo Suites offers uniquely decorated suites with spa baths and smart room keys. Each suite features a balcony or terrace, a coffee machine, and free WiFi.

Convenient Amenities and Services
Enjoy the convenience of a digital, voice-operated room assistant and a flat-screen TV with satellite channels. The hotel provides a shared lounge, babysitting service, and on-site bar. Guests can also indulge in a breakfast buffet and order their favorite beverages.

Explore and Experience
Take advantage of the bike hire service to explore the nearby Venetian Harbour and Historical Museum. With shops on-site and the airport just 80 km away, Dyo Suites offers the perfect blend of luxury and convenience.

Ready to experience luxury by the beach? Book your stay at Dyo Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 717 reviews
Cleanliness: 8.75
Service: 9.75
Location: 10
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 10
A
Adrien couple fr
10
2026-01-19 via Nuitee
E
Erik family_with_children se
10
12 out of 10, and the room.. out of this world
Pros:

I have visited a number of 5 star hotels in Scandinavia, Southern Europe and the US and this was maybe the best experience so far. All in all.

The sunbeds was luxury, the food, snacks and drinks was superb and clearly affordable. The room, 80square m of luxury.

The service before and during stay was personal, proactive and caring. We had two small kids and despite this not being a ”waterland or resort”, the kids had a fantastic time.

We will return!!

Cons:

The bed, I guess a premium bed, was a bit to stiff for my taste.

2026-01-19 via Nuitee
N
Nicolas couple fr
10
Top !
Pros:

Super chambre, personnel au top. L’hôtel a même une plage privée juste en face, où on peut réserver des transats gratuitement, il suffit de traverser la rue.

2026-01-19 via Nuitee
S
Stefanie family_with_children de
10
2025-12-25 via Nuitee
C
Chris couple gb
10
2025-12-14 via Nuitee
R
Reinhard couple de
10
2025-12-05 via Nuitee
Y
Yuliia family_with_children ua
8
2025-12-04 via Nuitee
G
Guilherme couple de
10
2025-11-19 via Nuitee
P
Paweł couple pl
8
2025-11-16 via Nuitee
C
Cornelia family_with_children de
10
2025-11-13 via Nuitee
S
Stylianos couple gr
10
Pros:

Η διαμονή μας ήταν εξαιρετική! Όλα ήταν καθαρά, άνετα και όπως ακριβώς στις φωτογραφίες. Σίγουρα θα ξαναέρθουμε.

2025-11-09 via Nuitee
T
Tanja extended_group ch
10
Es war herrlich und wir fühlten uns sehr willkommen!
Pros:

Stilvolle Unterkunft in jedem Detail

2025-11-09 via Nuitee
G
Gerlinde couple de
10
Einfach großartig!
Pros:

Superschönen Hotel, tolle Architektur und Einrichtung, alles stimmt hier!

2025-11-06 via Nuitee
E
Emma couple fi
10
A one night stay in Rethymnon
Pros:

Excellent breakfast with a variety of local and continental options, great location and clean facilities! The location was perfect as it was a short walk to the harbour. A recommendation for the restaurant Nostos nearby! The beach front was beautiful and even tho the hotel was by the road, you could not hear any traffic noice in the room. We did not have time to try the beach, but there were comfy looking sunbeds and complimentary sandwiches available privately to the hotel guests. A great one night stay during our trip to Crete <3

2025-11-04 via Nuitee
B
Bettine family_with_children de
10
2025-11-02 via Nuitee
I
Irina couple ru
7
Pros:

Отличное месторасположение. Море рядом. Вокруг отличные рестораны и недалеко исторический центр Ретимно, где есть, что посмотреть и купить.
Регулярная и качественная уборка номера, приятный вежливый персонал на ресепшн.

Cons:

Тяжелые чемоданы на второй этаж поднимали сами. В отеле нет лифтов, и персонал не нашел возможности помочь.
Очень странный номер. Радует отличный вид и огромная терраса. Но при этом ужасно спланировано место для умывания: раковина стоит в центре прихожей, зеркало сбоку - попробуйте побриться или нормально смыть макияж. Чтобы посушить волосы, нужно принести столик с террасы, чтобы туда положить фен.
В огромном номере не нашлось места для нормального шкафа с полками для размещения вещей.
С персоналом ресторана трудно найти взаимопонимание: мы в течение недели с трудом смогли объяснить, что нам на завтрак нужна овсяная каша (которая есть в меню), и что не нужно пересоливать блюда.
Такого скудного шведского стола я на завтрак еще не встречала, - поесть без дополнительного заказа по меню невозможно.

2025-11-01 via Nuitee
N
Nikolai couple de
9
Super schönes Hotel für einen tollen Urlaub in Rethymnon
Pros:

Tolles Hotel mit sehr freundlichen Mitarbeitern. Leckeres Frühstück. Gute Mittags und Abendkarte zu m.E. sehr gute Preisen. Die Lage direkt am Strand ist super! Klar, auf der Straße ist Verkehr, aber alles super. Es gibt einen Hoteleigenen Strandteil mit Mega Liegen und Service aus dem Restaurant. Massagen haben wir uns auch gegönnt. Rethymnon Altstadt ist in ca. 15 Minuten zu Fuß zu erreichen. Wirklich toll!

Cons:

Nichts

2025-10-30 via Nuitee
L
Leitner couple at
5
Pros:

Gutes Frühstück

Cons:

Das Zimmer war schön, aber der Whirlpool hat leider den gesamten Aufenthalt (5 Tage) nicht funktioniert obwohl uns am ersten Tag versichert wurde dass sich am nächsten Tag jemand darum kümmert (Display und Beleuchtung kaputt), er war viel zu heiß und man konnte die Temperatur nicht ändern.

2025-10-27 via Nuitee
L
Luise couple de
9
2025-10-26 via Nuitee
J
Julia couple de
9
2025-10-26 via Nuitee