Hotel Optimum

Hotels
•
Ayenda Hoteles
6.7 (19 reviews)
Avenida 30 de Agosto 46-79 , Pereira , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Convenient location
Hot water available
Simple but well-prepared breakfast
Comfortable for price
Cons:
Mattresses in very poor condition (exposed springs)
Reservation not respected / refund issue
Towels missing or delayed; very limited toiletries
Toilet/shower drain problems
No air conditioning in rooms (fan only)
Webs on walls / cleanliness concerns

Categories

Cleanliness
5
Multiple guests reported cleanliness issues (webs on walls) and exposed mattress springs; overall cleanliness is below average.
Service
8.5
Service is frequently praised — staff described as very helpful and amable; however at least one guest reported a serious reservation/refund problem.
Location
8.5
Several guests noted the location as convenient and a clear positive of the property.
Room Quality
4.5
Room quality is mixed to poor: reports of mattresses in very bad condition (springs), rooms with only a fan and no AC, though some found rooms comfortable.
Amenities
6.3
Amenities are inconsistent: hot water and basic breakfast available, but towels were sometimes missing, toiletries extremely limited, and bathroom fixtures (toilet/drain) had issues.
Value for Money
7.5
Guests describe the hotel as 'calidad acorde a su precio' — generally seen as reasonable for the price, offering acceptable comfort for the cost.
Food and Beverage
6.6
Breakfast is mentioned as an American/simple breakfast that is well prepared — a modest positive with limited mentions.
Overall Experience
6.7
Mixed overall: strong points in staff and location but notable issues with room quality, cleanliness and some amenities; experience averages out to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:47

Property Description

Modern Comfort in Pereira
Located just 1.5 km from Matecaña International Airport, Optimum Hotel offers comfortable rooms with free Wi-Fi and modern décor. Enjoy a daily breakfast and complimentary local phone calls during your stay.

Convenient Room Amenities
Each room at Optimum Hotel features air conditioning, cable TV, a minibar, and a private bathroom with a shower. Upgrade to rooms with HD TVs for a more luxurious experience.

Additional Features
Guests can take advantage of the computers with Internet access in the lobby. The hotel's prime location, only 1.5 km from Unicentro Commercial Center, makes it an ideal choice for both leisure and business travelers.

Book your stay at Optimum Hotel now to experience convenience and comfort during your visit to Pereira.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 19 reviews
Cleanliness: 5
Service: 8.5
Location: 8.5
Room Quality: 4.5
Amenities: 6.3
Value for Money: 7.5
Food and Beverage: 6.6
Overall Experience: 6.7
V
Valencia Giraldo • solo_traveller • co
6
2026-09-01 • via Nuitee
M
Mendez • solo_traveller • co
9
Pros:

La atención. Muy amable

Cons:

No aplica

2026-08-05 • via Nuitee
B
Benavides • solo_traveller • co
5
colchones en pesimo estado
Cons:

a los colchones se le salen los resortes, no se puede con esos colchones

2026-07-16 • via Nuitee
C
Conradd • solo_traveller • aw
8
2026-06-30 • via Nuitee
J
Jaime • solo_traveller • co
8
Descanso en Pereira.
Pros:

La atención del personal fue excelente, muy serviciales.

Cons:

Que no habían toallas en la habitación, aunque luego las llevaron.

2026-05-18 • via Nuitee
J
Juan Camilo • solo_traveller • co
8
2026-04-30 • via Nuitee
D
Daza • couple • co
1
Pros:

No me respetaron la reserva y. Día de hoy Ayenda nada que me devuelve la plata

2026-04-27 • via Nuitee
U
Uriel • couple • co
6
Pros:

location was very convinient.staff was very nice and helpful.

Cons:

toilet was not working, I have to request to be fixed. Shower drain need some attention,there were some webs on the wall.

2026-04-20 • via Nuitee
P
Pereira • solo_traveller • co
6
2026-04-08 • via Nuitee
O
Olga Lucia • solo_traveller • co
8
Calidad acorde a su precio
Pros:

La ubicación, la amabilidad de los empleados
Tiene agua caliente. El desayuno es americano, sencillo, pero bien preparado.

Cons:

La habitación tiene ventilador, no aire acondicionado. Hay que llevar todos los insumos de aseo, pues solo ofrecen un pequeñísimo jabón de manos.

2026-03-25 • via Nuitee
R
Ronaldo • solo_traveller • co
5
2026-03-08 • via Nuitee
L
Leidy • family_with_children • co
10
Pros:

La comodidad la atención

Cons:

Nada todo muy bello

2026-03-05 • via Nuitee
M
MARIA LORENA • couple • co
7
Bien para quedar cerca del aeropuerto y madrugar
Pros:

La cercanía con el aeropuerto

Cons:

Se siente descuidado

2026-02-12 • via Nuitee
C
Christian • family_with_children • ch
10
Bien pour 1 nuit
Pros:

L'emplacement près de l'aéroport et du centre-ville
Le personnel

Cons:

Les moustiques , l'évier bouché dans la salle de bain

2026-01-14 • via Nuitee
B
Betancur • couple • pt
6
Llegamos a las 11:30pm, avisé con anticipación e hice el pagó anticipado pero nuestra reserva no est
Pros:

El desayuno

Cons:

Llegamos a las 11:30pm, avisé con anticipación e hice el pagó anticipado pero nuestra reserva no estaba registrada, nos recibieron con mala actitud. La habitación queda justo arriba de la lavandería y el ruido inició desde las 5:30 de la mañana. No logramos descansar

2025-11-16 • via Nuitee
R
RONALD • family_with_children • co
8
Pros:

Pues la ubicación y su hospitalidad

Cons:

Pues se puede mejorar en cuanto a tener tanques de aguas por si se presentan imprevistos del servicio de agua

2025-08-26 • via Nuitee
J
Jose • family with young children • do
5
Passable
2022-12-29 • via Nuitee
V
Valeria
10
Pros:

excelente servicio,buena ubicación y el personal muy amable.

2019-06-24 • via Nuitee
J
Jhoiner
2
Mal servicio
Pros:

Mal. Q llegamos y que el hotel estaba full

2018-10-13 • via Nuitee
W
Wendy
8
Pros:

Great value for the money. A restaurant within walking distance. We just needed a stay near the airport. Staff was awesome---they stored our luggage and breakfast was good. Beds were a little hard but we still all slept good.

2018-01-13 • via Nuitee