Hotel Optimum

Hotels
•
Ayenda Hoteles
6.7 (19 reviews)
Avenida 30 de Agosto 46-79 , Pereira , co

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful, attentive staff
Convenient location near airport and city center
Comfortable rooms
Hot water available
Simple but well-prepared American breakfast
Perceived fair value for price
Cons:
Initial lack of towels in one stay
Reservation not honored / refund issue reported
Toilet/plumbing problems
Shower drain issues and webs on wall
No air conditioning in some rooms (only fan)
Very limited toiletries provided
Property feels neglected / maintenance concerns
Mosquitoes reported

Categories

Cleanliness
5.5
Multiple reviews report maintenance and cleanliness issues: webs on walls, clogged sink, toilet problems, mosquitoes and an initial lack of towels—overall below average cleanliness and upkeep.
Service
8
Staff repeatedly described as excellent, very helpful and attentive; one report of a reservation/refund problem slightly lowers the score.
Location
8
Several mentions of convenient location near the airport and city center; location is a clear strength for guests.
Room Quality
6.5
Rooms are described as comfortable but basic (fan instead of AC in some rooms) and with some maintenance issues (plumbing, drains); overall mixed quality.
Amenities
6.5
Limited amenities noted: small complimentary soap only, no toiletries provided, no air conditioning in some rooms; hot water is available.
Value for Money
7
Guests note the quality matches the price ('Calidad acorde a su precio'); generally perceived as fair value especially for airport proximity.
Food and Beverage
7.5
Breakfast described as a simple American breakfast but well prepared—adequate and satisfactory for the hotel tier.
Overall Experience
7
Mixed but generally positive experience driven by helpful staff and good location, offset by cleanliness and maintenance issues; aligns with target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 21:28

Property Description

Modern Comfort in Pereira
Located just 1.5 km from Matecaña International Airport, Optimum Hotel offers comfortable rooms with free Wi-Fi and modern décor. Enjoy a daily breakfast and complimentary local phone calls during your stay.

Convenient Room Amenities
Each room at Optimum Hotel features air conditioning, cable TV, a minibar, and a private bathroom with a shower. Upgrade to rooms with HD TVs for a more luxurious experience.

Additional Features
Guests can take advantage of the computers with Internet access in the lobby. The hotel's prime location, only 1.5 km from Unicentro Commercial Center, makes it an ideal choice for both leisure and business travelers.

Book your stay at Optimum Hotel now to experience convenience and comfort during your visit to Pereira.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 19 reviews
Cleanliness: 5.5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7
M
Mendez • solo_traveller • co
9
Pros:

La atención. Muy amable

Cons:

No aplica

2026-08-05 • via Nuitee
B
Benavides • solo_traveller • co
5
colchones en pesimo estado
Cons:

a los colchones se le salen los resortes, no se puede con esos colchones

2026-07-16 • via Nuitee
C
Conradd • solo_traveller • aw
8
2026-06-30 • via Nuitee
J
Jaime • solo_traveller • co
8
Descanso en Pereira.
Pros:

La atención del personal fue excelente, muy serviciales.

Cons:

Que no habían toallas en la habitación, aunque luego las llevaron.

2026-05-18 • via Nuitee
J
Juan Camilo • solo_traveller • co
8
2026-04-30 • via Nuitee
D
Daza • couple • co
1
Pros:

No me respetaron la reserva y. Día de hoy Ayenda nada que me devuelve la plata

2026-04-27 • via Nuitee
U
Uriel • couple • co
6
Pros:

location was very convinient.staff was very nice and helpful.

Cons:

toilet was not working, I have to request to be fixed. Shower drain need some attention,there were some webs on the wall.

2026-04-20 • via Nuitee
P
Pereira • solo_traveller • co
6
2026-04-08 • via Nuitee
O
Olga Lucia • solo_traveller • co
8
Calidad acorde a su precio
Pros:

La ubicación, la amabilidad de los empleados
Tiene agua caliente. El desayuno es americano, sencillo, pero bien preparado.

Cons:

La habitación tiene ventilador, no aire acondicionado. Hay que llevar todos los insumos de aseo, pues solo ofrecen un pequeñísimo jabón de manos.

2026-03-25 • via Nuitee
R
Ronaldo • solo_traveller • co
5
2026-03-08 • via Nuitee
L
Leidy • family_with_children • co
10
Pros:

La comodidad la atención

Cons:

Nada todo muy bello

2026-03-05 • via Nuitee
M
MARIA LORENA • couple • co
7
Bien para quedar cerca del aeropuerto y madrugar
Pros:

La cercanía con el aeropuerto

Cons:

Se siente descuidado

2026-02-12 • via Nuitee
C
Christian • family_with_children • ch
10
Bien pour 1 nuit
Pros:

L'emplacement près de l'aéroport et du centre-ville
Le personnel

Cons:

Les moustiques , l'évier bouché dans la salle de bain

2026-01-14 • via Nuitee
B
Betancur • couple • pt
6
Llegamos a las 11:30pm, avisé con anticipación e hice el pagó anticipado pero nuestra reserva no est
Pros:

El desayuno

Cons:

Llegamos a las 11:30pm, avisé con anticipación e hice el pagó anticipado pero nuestra reserva no estaba registrada, nos recibieron con mala actitud. La habitación queda justo arriba de la lavandería y el ruido inició desde las 5:30 de la mañana. No logramos descansar

2025-11-16 • via Nuitee
R
RONALD • family_with_children • co
8
Pros:

Pues la ubicación y su hospitalidad

Cons:

Pues se puede mejorar en cuanto a tener tanques de aguas por si se presentan imprevistos del servicio de agua

2025-08-26 • via Nuitee
J
Jose • family with young children • do
5
Passable
2022-12-29 • via Nuitee
V
Valeria
10
Pros:

excelente servicio,buena ubicación y el personal muy amable.

2019-06-24 • via Nuitee
J
Jhoiner
2
Mal servicio
Pros:

Mal. Q llegamos y que el hotel estaba full

2018-10-13 • via Nuitee
W
Wendy
8
Pros:

Great value for the money. A restaurant within walking distance. We just needed a stay near the airport. Staff was awesome---they stored our luggage and breakfast was good. Beds were a little hard but we still all slept good.

2018-01-13 • via Nuitee