Palazzo Del Duca Hotel & Restaurant

Hotels
9.3 (292 reviews)
Via Muro 45 , Matera , it

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow internet
Issues with bathroom privacy

Categories

Cleanliness
8.7
Some complaints about the room quality and bathroom hygiene.
Service
9.7
Generally positive feedback on staff friendliness, though some issues reported.
Location
10
Many reviews highlight the fantastic location near sights.
Room Quality
9.2
Rooms were praised for their aesthetics but mentioned some comfort issues.
Amenities
9.2
Amenities were generally good, but there were some requests for improvement.
Value for Money
8.7
Some reviews mentioned the price was high for the experience.
Food and Beverage
9.2
Breakfast received positive mentions but there could be improvements.
Overall Experience
9.7
Overall positive sentiment with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:22

Property Description

Historic Charm in Matera Sassi
Palazzo Del Duca Hotel & Restaurant, nestled in the UNESCO World Heritage site of Matera Sassi, invites you to experience its historic charm and modern comforts.

Luxurious Rooms and Amenities
Indulge in the elegance of air-conditioned rooms with original stone features, a 55" smart flat-screen TV, and some with private pools or spa baths. Relax in the seating area or on the terrace while enjoying the picturesque views.

Prime Location and Nearby Attractions
Located just 120 meters from Matera Cathedral, with Tramontano castle a short walk away and the MUSMA museum nearby, Palazzo Del Duca Hotel & Restaurant offers the perfect blend of convenience and cultural exploration.

Experience the allure of Matera at Palazzo Del Duca Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children from 4 years old to 10 years old stay for € 50 per person per night when using an available extra bed.
    People 11 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 292 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
G
Gallian • couple • br
10
Localização privilegiada com uma experiéncia incrível.
Pros:

O quarto que nos hospedamos era incrível, com uma piscina aquecida dentro do quarto.
A experiência de estar dentro de uma caverna, é simplesmente inesquecível.
Staff muito atencioso e a localização é maravilhosa.

2026-05-14 • via Nuitee
M
Mariateresa • couple • it
10
2026-05-13 • via Nuitee
D
Denis • couple • ru
10
2026-05-11 • via Nuitee
E
EKATERINA • couple • ru
9
Pros:

Очень необычное место, все было отлично, шикарный вид утром

Cons:

Дорога с багажом была трудной, так как бы прибыли после 21.00 вечера , так как исторический центр является пешеходным

2026-05-10 • via Nuitee
S
Sharon • couple • gb
8
Excellent location, helpful staff
Pros:

Great location , beautiful room

Cons:

Shower didn’t drain properly, bathroom floor flooded

2026-05-09 • via Nuitee
C
Chichilnitzky • extended_group • ar
10
Soggiorno indimenticabile: personale gentilissimo e cibo squisito
Pros:

No pudimos elegir mejor lugar para nuestra estancia en Matera. Lo que realmente marca la diferencia es la extraordinaria amabilidad y calidez de todo el personal; nos recibieron de forma impecable ofreciéndonos bebidas apenas llegamos y estuvieron atentos a cada detalle con una sonrisa.
La habitación es un auténtico sueño y la gastronomía del hotel es de otro nivel: la cena fue exquisita y el desayuno nos sorprendió con una variedad increíble, todo artesanal y hecho por ellos mismos. Una experiencia de diez que hizo nuestro viaje aún más especial. ¡Totalmente recomendada!

2026-05-09 • via Nuitee
P
Peter • couple • gb
9
Lovely room, great staff and great location (provided you don’t mind some walking)
Pros:

Great location for most of the Sassi areas and had a genuine “cave experience” feel in our room and in the dining room. The staff were so friendly and helpful too.
Breakfast was a wider Italian assortment and cooked breakfasts were available at extra cost.

Cons:

Would have liked tea/coffee making in our room and a small sofa would have easily fitted in the room to make our stay even more comfortable.

2026-05-09 • via Nuitee
I
IGNACIO • extended_group • es
7
2026-05-08 • via Nuitee
T
TANIA • couple • fr
9
Acceuil et réactivité au top
Pros:

Acceuil, réactivité, professionnalisme exemplaire.

Cons:

Taux d humidité dans la chambre

2026-05-06 • via Nuitee
L
Lauren • couple • gb
10
An amazing hotel in Matera, fantastic rooms and breakfast - 10/10 would recommend!
Pros:

The hotel is absolutely beautiful, with a great location, attentive and welcoming staff and great attention to detail. On arrival we were offered recommendations for restaurants in the area, refreshment drinks, we were even collected from the nearest piazza with an umbrella due to the slight drizzle!

Our room was amazing - it had a huge built in bathtub, which is so large it’s really more of a plunge pool! I’d definitely recommend requesting this room if possible, but given how amazing all the parts of the hotel we saw were, I’d guess all the rooms are likely to be great! They’ve managed to get the balance between that “cave-like” experience you want in Matera, without anything feeling closed in or claustrophobic just right.

The included breakfast was probably the best we had during our whole trip. Everything was homemade and fresh with a fantastic range of options to choose from!

Cons:

Absolutely nothing

2026-04-30 • via Nuitee
F
Fernando • couple • us
10
2026-04-29 • via Nuitee
R
roger • solo_traveller • gb
7
All ok but breakfast was appalling given the room cost
Pros:

Position and cleanliness

Cons:

Breakfast was very poor. Ok if you like cake but anything like toast an egg or real orange juice was extra and coffee was the worst I have ever tasted In Italy just out of a mix machine.

2026-04-29 • via Nuitee
H
Héloïse • family_with_children • fr
9
2026-04-29 • via Nuitee
S
sally • couple • gb
8
2026-04-27 • via Nuitee
V
virginia • couple • it
9
Pros:

Tutto

Cons:

Niente

2026-04-27 • via Nuitee
T
Trisha • couple • us
9
It was a wonderful stay.
Pros:

The property has a wonderful location and beautiful rooms. Very clean.

Cons:

It is challenging to get your bag to the hotel but the porters are excellent with helping.

2026-04-21 • via Nuitee
L
lucia • solo_traveller • it
9
Pros:

Struttura accogliente, personale gentile e disponibile. Colazione buonissima così come la cena sempre con la presenza di personale qualificato

Cons:

La mia stanza, standard, non aveva finestra. C'era in alto una finestra a ribalta ma poco sufficiente per cambiare aria come piace a me

2026-04-19 • via Nuitee
A
Anastasios • couple • gr
10
Pros:

Our accommodation was perfect. The location is ideal within Matera. The staff were very polite and helpful.

2026-04-17 • via Nuitee
J
Julia • couple • gb
10
2026-04-14 • via Nuitee
C
CHRISTINE • family_with_children • fr
8
Bel emplacement, personnel au top mais compliqué pour aller de la chambre à l’hôtel (50 marches)
Pros:

L’accueil, le personnel, le cadre.

Cons:

La douche uniquement une commande pour la chaleur et la puissance de l’eau, non atteignable sans se faire tremper, mauvaise odeur persistante (canalisations)

2026-04-14 • via Nuitee