Palazzo Del Duca Hotel & Restaurant

Hotels
9.3 (318 reviews)
Via Muro 45 , Matera , it

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow internet
Issues with bathroom privacy

Categories

Cleanliness
8.7
Some complaints about the room quality and bathroom hygiene.
Service
9.7
Generally positive feedback on staff friendliness, though some issues reported.
Location
10
Many reviews highlight the fantastic location near sights.
Room Quality
9.2
Rooms were praised for their aesthetics but mentioned some comfort issues.
Amenities
9.2
Amenities were generally good, but there were some requests for improvement.
Value for Money
8.7
Some reviews mentioned the price was high for the experience.
Food and Beverage
9.2
Breakfast received positive mentions but there could be improvements.
Overall Experience
9.7
Overall positive sentiment with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:22

Property Description

Historic Charm in Matera Sassi
Palazzo Del Duca Hotel & Restaurant, nestled in the UNESCO World Heritage site of Matera Sassi, invites you to experience its historic charm and modern comforts.

Luxurious Rooms and Amenities
Indulge in the elegance of air-conditioned rooms with original stone features, a 55" smart flat-screen TV, and some with private pools or spa baths. Relax in the seating area or on the terrace while enjoying the picturesque views.

Prime Location and Nearby Attractions
Located just 120 meters from Matera Cathedral, with Tramontano castle a short walk away and the MUSMA museum nearby, Palazzo Del Duca Hotel & Restaurant offers the perfect blend of convenience and cultural exploration.

Experience the allure of Matera at Palazzo Del Duca Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children from 4 years old to 10 years old stay for € 50 per person per night when using an available extra bed.
    People 11 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 318 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
F
Furtado • extended_group • br
3
Não recomendo! Não vale o custo benefício
Pros:

Somente a cama e o chuveiro.

Cons:

O ar condicionado é controlado na recepção e não dentro do quarto. Pedi uma temperatura de 20 graus e não fui atendida. Durante a noite o ar condicionado é desligado e por isso não conseguimos dormir. O café da manhã não é condizente com a categoria e preço que o hotel se auto intitula. Um suco de laranja espremido e um ovo frito simples sao cobrados à parte. Minha filha ficou em outro quarto com o mesmo problema do ar , e no caso dela pior porque o quarto era térreo, a porta abre diretamente para rua, sem nenhuma privacidade, não podia nem abrir a porta para entrar um ar que as pessoas ficam olhando e tirando fotos de dentro.

2026-06-26 • via Nuitee
D
Doris • couple • at
10
2026-06-26 • via Nuitee
N
Noel • couple • gb
9
Excellent staff
Pros:

Everything

Cons:

Air conditioning was inadequate in the bedroom

2026-06-26 • via Nuitee
R
Ralf • couple • de
10
Außergewöhnliches Ambiente mit fantastischem Ausblick
Pros:

Lage, Ausstattung, außergewöhnliches Ambiente

Cons:

keine Punkte anzumerken

2026-06-24 • via Nuitee
D
DIDIER • couple • fr
10
2026-06-21 • via Nuitee
B
Breanne • family_with_children • us
10
We booked three rooms. Each very different, but all exceptions. Wish we could’ve stayed longer.
Pros:

Breathtaking views. Great location. Friendly and attentive staff. Comfortable rooms. Shuttle made it easy to access.

2026-06-20 • via Nuitee
H
Hubert • couple • fr
10
2026-06-20 • via Nuitee
J
Jamie • extended_group • us
10
The staff the location, the pool was great
Pros:

Clean, beautiful property love the pool

2026-06-19 • via Nuitee
V
Valerio • couple • ar
9
Volveríamos!
Pros:

La ubicación, el desayuno y la vista excepcional. Pedimos una suite deluxe divina!

Cons:

Al minibar le faltaba… Poco personal, nos dijeron que tenían room service y un día de semana a las 17 hs no tenían cocinero. Los servicios ofrecidos por el hotel, bastantes caros. Nos quisieron cobrar 120 euros el laundry de 10 prendas de ropa. Pese a ello el lugar es hermoso, limpio y parece un palacio. El desayuno muy completo también!

2026-06-18 • via Nuitee
H
Helen • couple • gb
8
Pros:

The hotel was beautiful rooms well thought out and unique

Cons:

We booked the restaurant and was disappointed however the breakfast was amazing

2026-06-18 • via Nuitee
P
Pedro • couple • pt
9
Maravilhoso
Pros:

Localização , simpatia dos funcionários e pequeno almoço , boas vindas

Cons:

Barulho de ondas nas proximidades (mas boa insonorização do quarto )

2026-06-14 • via Nuitee
M
Michael • couple • au
10
2026-06-13 • via Nuitee
S
Silvia Laura • couple • ar
10
2026-06-11 • via Nuitee
K
Katarzyna • family_with_children • us
8
2026-06-09 • via Nuitee
C
Christie • couple • gb
10
Perfect stay
Pros:

Room and location 10/10

Cons:

N/A

2026-06-08 • via Nuitee
T
Thibaud • extended_group • fr
6
moyen
Pros:

l’endroit atypique et dans le centre

Cons:

accès avec les valises compliqués
chambre correct mais climatisation faisait du bruit dehors …

2026-06-08 • via Nuitee
S
Susan • solo_traveller • us
10
Lovely experience
Pros:

Wonderful staff. Great good. Charming

2026-06-06 • via Nuitee
K
Karl • extended_group • gb
9
2026-06-05 • via Nuitee
T
teresa • couple • ar
9
Muy buena
Pros:

Muy buena decoración

Cons:

Que me dieron una habitación muy linda pero separada de la recepción y había que bajar muchas escaleras

2026-06-02 • via Nuitee
O
Ovi Preda • couple • gb
10
2026-06-01 • via Nuitee