Palazzo Del Duca Hotel & Restaurant

Hotels
9.3 (264 reviews)
Via Muro 45 , Matera , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow internet
Issues with bathroom privacy

Categories

Cleanliness
8.7
Some complaints about the room quality and bathroom hygiene.
Service
9.7
Generally positive feedback on staff friendliness, though some issues reported.
Location
10
Many reviews highlight the fantastic location near sights.
Room Quality
9.2
Rooms were praised for their aesthetics but mentioned some comfort issues.
Amenities
9.2
Amenities were generally good, but there were some requests for improvement.
Value for Money
8.7
Some reviews mentioned the price was high for the experience.
Food and Beverage
9.2
Breakfast received positive mentions but there could be improvements.
Overall Experience
9.7
Overall positive sentiment with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:22

Property Description

Historic Charm in Matera Sassi
Palazzo Del Duca Hotel & Restaurant, nestled in the UNESCO World Heritage site of Matera Sassi, invites you to experience its historic charm and modern comforts.

Luxurious Rooms and Amenities
Indulge in the elegance of air-conditioned rooms with original stone features, a 55" smart flat-screen TV, and some with private pools or spa baths. Relax in the seating area or on the terrace while enjoying the picturesque views.

Prime Location and Nearby Attractions
Located just 120 meters from Matera Cathedral, with Tramontano castle a short walk away and the MUSMA museum nearby, Palazzo Del Duca Hotel & Restaurant offers the perfect blend of convenience and cultural exploration.

Experience the allure of Matera at Palazzo Del Duca Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Airport code: BRI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children from 4 years old to 10 years old stay for € 50 per person per night when using an available extra bed.
    People 11 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 264 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
F
Fabrizio couple it
8
Wonderful hotel!
Pros:

Amazing room. Location is top, fantastic place

2026-02-13 via Nuitee
V
Valentina couple it
7
Cons:

L’acqua della piscina della suite era veramente freddina non sono praticamente riuscita a usarla . A saperlo avrei preso suite con idromassaggio.

2026-01-31 via Nuitee
P
Palmira couple it
8
Un soggiorno sereno e confortevole
Pros:

La professionalita

Cons:

Nella stanza mancavano alcune cose tipo: il doccino nella cabina doccia, uno specchio intero e un tavolino per poter fare colazione in camera con 2 sedie

2026-01-19 via Nuitee
B
Bollettini couple it
10
Staff professionale e cordiale
Pros:

Particolare, Accogliente e pulita

Cons:

Acqua vasca idro massaggio fredda

2026-01-15 via Nuitee
A
Antonio couple it
8
2026-01-13 via Nuitee
S
Salvatore Buglione family_with_children it
10
Posizione strategica per visitare i sassi
Pros:

Magnifico, dallo staff alla posizione.
Magico perché siamo stati nel periodo natalizio( il presepe vivente è vicinissimo)
Rilassante. Camera caratteristica e colazione in un ambiente accogliente

2026-01-09 via Nuitee
V
vincenzo luca couple it
9
2026-01-04 via Nuitee
M
Marian couple ro
10
2026-01-03 via Nuitee
M
Maria extended_group be
9
Très beau séjour
Pros:

La localisation et très bel hôtel .

Cons:

L éclairage des chambres . Mobilier restreint : pas de rangement,

2026-01-02 via Nuitee
D
dario couple it
10
Un grande piacere
Pros:

Eleganza ed ottima accoglienza

Cons:

Niente

2025-12-21 via Nuitee
R
robot setiadi extended_group id
10
Nice good place
Pros:

Near the site, and good experience stay in cave with good facilities , the food is good, staff very informed, clean very

Cons:

We have to walk and some baggage to bring, parking quite far but nice to walk look around it

2025-12-19 via Nuitee
M
Matteo couple it
10
Pros:

La camera ottima , la colazione stupenda , l’accoglienza è la posizione !

2025-12-16 via Nuitee
E
Elia couple it
9
Pros:

Vista incantevole sulla gravina di Matera. Stanza bellissima e pulitissima, personale cortese e professionale

Cons:

Il materasso un po' scomodo

2025-12-08 via Nuitee
S
Sara extended_group it
10
2025-12-08 via Nuitee
G
Giovanni Luca family_with_children it
10
2025-12-08 via Nuitee
I
Ingrid J couple us
10
2025-12-05 via Nuitee
V
Vanessa couple br
7
Pros:

o restaurante do hotel, onde se faz o café da manhã é belissimo, cama boa.

Cons:

da recepção... nos deixaram esperando por muito tempo dizendo que iam nos encontrar, depois da longa espera decidimos ir sozinhos e ficamos com duas malas grndes bem perdidos pela cidade de matera. A recepcionista só dizia: - é fácil , é fácil ... cheguei ao hotel mega estressada, sentimento esse que não combina com férias. para amenizar o meu estresse ela me ofereceu agua, esperava que fosse uma garrafinha... não ... era um copo de água. Enfim faltou cordialidadee bom senso.
Banheiro sem porta

2025-11-24 via Nuitee
C
colombo couple it
8
Da rifare
Cons:

Acqua fredda piscina
Toilette senza privacy

2025-11-23 via Nuitee
R
Rita couple it
8
Pros:

La posizione e la gentilezza dello staff

Cons:

Il costo un po’ alto

2025-11-17 via Nuitee
A
Allard couple nl
7
2025-11-14 via Nuitee