Hotel Villan

Hotels
7.6 (1365 reviews)
Sjöportsgatan 2 , Gothenburg , SE
+46 31 725 77 77

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Worn out room conditions
Basic and unexciting breakfast

Categories

Cleanliness
5.98
Concerns were raised about the room being unclean and having bed bugs.
Service
8.95
Staff were helpful in resolving room issues.
Location
8.99
Many reviews praised the convenient location.
Room Quality
6.94
Rooms were often described as worn out and not as advertised.
Amenities
7.47
Basic amenities provided, but lacked variety and quality.
Value for Money
7.43
Some reviews justified the price as acceptable given the amenities.
Food and Beverage
6.98
Breakfast was described as basic and lacking variety.
Overall Experience
8.05
The overall experience was mixed with strong points and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:23

Property Description

Historic Charm and Modern Comfort
Located in the picturesque Eriksberg district, Hotel Villan is a charming waterfront hotel offering a blend of historic charm and modern comfort. Housed in a beautifully refurbished wooden building from the early 1900s, the stylish guest rooms feature amenities such as free WiFi, flat-screen TVs, and tiled bathrooms with underfloor heating.

Culinary Delights and Event Spaces
Indulge in a delightful culinary experience at the on-site restaurant and bar, where guests can savor delicious meals and drinks. For business travelers, the hotel offers well-equipped conference rooms, making it an ideal venue for meetings and events.

Convenient Services and Amenities
Guests can enjoy complimentary hot drinks, fruits, and candies in the lobby throughout the day. Additionally, a buffet breakfast is included in the room rates, ensuring a great start to the morning. Take advantage of the shoe polishing service to keep your footwear looking sharp during your stay.

Experience the perfect blend of comfort and convenience at Hotel Villan - book your stay now for a memorable waterfront retreat.

Important information:

Please note that the hotel reception closes at 21:00 every day.

Guests arriving after check-in hours should contact the hotel directly prior to arrival.

The name on the credit card used for the booking must correspond to the guest staying at the property.

Pets are allowed for a fee of SEK 250.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1365 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.05
S
Sofia • family_with_children • se
1
En ohygienisk upplevelse som jag inte önskar någon annan.
Pros:

Läget. Det enda som är bra med detta hotell.

Cons:

Hotellet var förfärligt! Slitet, äckligt och smutsigt, ohygieniskt.
Sängarna var ok. Ordentligt bäddade och handdukarna var till synes rena, men trasiga.
Trasiga gardiner, gick inte att täcka alla fönster. Ostädat- ville inte ta av mig skorna. Mögel i duschen. Hårda sängar. Äcklig och smutsig kyl. Luktar illa i hela hotellet, går inte att öppna fönster för att vädra. Fjärrkontrollen saknade batteri och Tvn gick endast att sätta på genom att trycka på Tvn. Fanns två kanaler.
Frukosten var liten, men ok. En större familjefrukost, men inte vad man förväntar sig av en hotellfrukost. Möblerna i tyg i lokalen var fläckiga, smutsiga och slitna. Borden ordentligt torkade. Med tanke på övrigt helhetsintryck av detta hotell var frukosten förvånansvärt ok.
Jag rekommenderar ingen att bo här. Välj något annat om du ska betala pengar för att bo.

2026-10-31 • via Nuitee
S
Sirva • family_with_children • se
1
2026-10-30 • via Nuitee
M
Malouk • solo_traveller • se
10
2026-10-30 • via Nuitee
A
Anastasija • family_with_children • rs
1
Cons:

Very disappointing experience. Nobody is working at the reception, and you can end up waiting outside the hotel in the rain because nobody answers the intercom or the phone. It is unacceptable to leave guests standing outside with no way to contact anyone or get into the hotel. The lack of staff and communication is extremely frustrating and makes the whole experience stressful. For the price, I expected much better service and basic organization. I would not recommend this hotel and would definitely not stay here again. Avoid if you don’t want to risk being left outside in the rain!

2026-10-29 • via Nuitee
H
Hugo • solo_traveller • se
7
2026-10-26 • via Nuitee
L
Lena • couple • se
1
Pros:

Det enda som var bra var läget vid vattnet

Cons:

I stort sett allt ! Framför allt sängarna som var vidrigt snuskiga! När man lyfte på lakanet var madrassen nedsmutsad med diverse kroppsvätskor!! Kuddarna var under all kritik, knappt någon stoppning kvar och kändes fruktansvärt ofräscha. Duschen solkig och smutsig. Skinnsoffan var fläckig och kändes lika sunkig som sängarna. Inte värt pengarna! Frukosten hade inte ens apelsinjuice..

2026-10-25 • via Nuitee
G
Gabriela • family_with_children • nl
4
Pros:

Ontbijt

Cons:

Bijna alles, kamer was zeer verouderd, badkamer was vies, douche deur ging slecht dicht, afstandsbediening was kapot.

2026-10-25 • via Nuitee
J
Jane • family_with_children • se
8
Lite oklart vid incheckningen när vi kom på natten. Annars bra.
2026-10-24 • via Nuitee
S
Suayp • solo_traveller • se
10
2026-10-23 • via Nuitee
H
Hanna • family_with_children • gb
10
2026-10-21 • via Nuitee
E
Elisabet • couple • se
8
Cons:

Saknade handdukar, då det bara fanns badhanddukar.

2026-10-21 • via Nuitee
K
Karlsson • solo_traveller • se
2
Pros:

Utsikten var helt underbar. bastun var oki rummet hade en bra storlek

Cons:

Oj vart ska man börja parketten på golvet hade rest sej såg bedrövligt ut. Vatten kranarna i badrummet var lösa och dusch slangen var trasig så man kunde lätt skära sej på själva metall slangen. Sängarna var så rangliga så man ville knappt röra sej. Gång järnen i garderoben var rrasig så dörren hängde löst på tre kvart. allmänt sunkigt nedgånget vi bodde på den så kallade sviten för 1487 kr

EJ VÄRT ATT LÄGGA PENGARNA PÅ DENNA SVIT

2026-10-18 • via Nuitee
T
Tinnie • solo_traveller • se
8
Bra läge. Bra frukost. Mycket prisvärt.
Pros:

Prisvärt. Läget.

Cons:

Lite oklar info om när frukosten var på helgen.

2026-10-18 • via Nuitee
W
W • family_with_children • se
5
2026-10-17 • via Nuitee
T
Tomas • solo_traveller • se
7
2026-10-16 • via Nuitee
G
Gull-Britt • couple • se
5
OK
Pros:

God frukost och trevligt frukostrum. Trevlig personal

Cons:

Inga inställda kanaler på tv:n. Inga batterier i fjärrkontrollen.

2026-10-14 • via Nuitee
M
Masako • couple • ie
4
Pros:

location

Cons:

I booked specifically to work in the room using the wifi. However, the wifi in the room was weak and unstable. I was working in a online meeting but the connection got lost in the middle of it.

2026-10-14 • via Nuitee
K
Kac • solo_traveller • si
9
2026-10-12 • via Nuitee
F
Fredric • family_with_children • se
6
2026-10-11 • via Nuitee
S
Silvano • couple • it
8
Pros:

Bella la posizione. Quartiere nuovo ripristinato dai vecchi cantieri. Muoversi verso il centro in battello è’ stato molto interessante anche per comprendere la vita locale.

Cons:

Camera fredda in ottobre

2026-10-11 • via Nuitee