Elia Palatino Hotel

Hotels
•
Elia Hotels
9.2 (244 reviews)
Zampeliou 34 , Chania Town , gr

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Friendly service
Great breakfast
Cons:
Cleanliness issues
No lift
Limited tea and coffee supplies
Parking difficulties

Categories

Cleanliness
8.1
The room cleaning was inadequate as noted in multiple reviews, leaving only minimal services done.
Service
9.57
Staff were friendly and accommodating, although there were concerns about management's responsiveness.
Location
10
Exceptional location with great views and central access, frequently mentioned positively across reviews.
Room Quality
9.06
Rooms were generally comfortable and spacious, but some comments indicated issues like noise and stair access.
Amenities
8.59
Amenities like the breakfast were well received, but the lack of a lift and insufficient coffee supplies were noted.
Value for Money
9.05
Good value perceived due to location and comfort, despite some cleanliness issues.
Food and Beverage
9.6
Breakfast highly praised, with many indicating a need for more variety.
Overall Experience
9.6
Overall experience was positive with guests expressing satisfaction with their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:40

Property Description

Luxurious Accommodations

Experience the epitome of comfort at Elia Palatino in Chania Town. Each room is meticulously designed with air conditioning, a flat-screen TV, and a private bathroom. Enjoy breathtaking views of the sea or Chania Town while sipping on your morning coffee or tea. Indulge in the plush bathrobes and slippers provided for your ultimate relaxation.

Complimentary Amenities

Stay connected with our free WiFi access throughout the property. Start your day right with a Certified Greek Breakfast served daily, ensuring a delightful culinary experience during your stay.

Convenient Location

Located just steps away from the Municipal Art Gallery of Chania and other popular attractions, Elia Palatino offers easy access to the best of the city. Book now and immerse yourself in luxury at Elia Palatino.

Important information:

Nearest public parking area is located at Talos Square.

Check in will take place at the main Reception of Elia Zampeliou Hotel, right next door.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 244 reviews
Cleanliness: 8.1
Service: 9.57
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.6
N
Nicola • solo_traveller • au
8
2026-05-09 • via Nuitee
S
Stephen • couple • us
10
Early May in beautiful Chania…
Pros:

Location, location, location…. A quick walk to the restaurant lined harbor or steps from alley restaurants. A beautiful old city atmosphere with no cars, lots of shops. Lots to like.

2026-05-08 • via Nuitee
P
PENELOPE • family_with_children • gr
5
2026-05-07 • via Nuitee
T
Tanja • couple • nl
10
2026-05-05 • via Nuitee
K
karin nordvang • couple • dk
10
2026-05-03 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Bardzo wygodne łóżko, pokój bardzo czysty pyszne śniadanie bardzo różnorodne

2026-05-01 • via Nuitee
B
Bruna • extended_group • it
8
Pros:

La posizione è perfetta, sia per il lungomare, pochi metri, che per la Città Vecchia. La colazione si fa al Fatma Hotel a pochissima distanza nel vicolo di fronte, tutti molto gentili

2026-04-21 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Friendly staff, and lovely room. With a fantastic view from the balcony over the harbour.

2026-04-17 • via Nuitee
C
Carol • couple • us
9
2026-03-22 • via Nuitee
D
DIMITRIOS • couple • gr
10
2026-03-21 • via Nuitee
A
Amalia • couple • gr
10
2026-03-17 • via Nuitee
M
Marina • couple • gr
10
2026-03-15 • via Nuitee
G
GEORGIA • solo_traveller • gr
10
Pros:

Great bed and view! Also the breakfast was fantastic!

2026-03-13 • via Nuitee
G
Gordon • couple • ca
7
Beautiful view -staff are amazing. a room needed some capital upgrades.
Pros:

Excellent location.
Excellent Staff.
Excellent breakfast.

Cons:

The Kings room is tired. It’s been well rented. The furniture stored. The bathroom isn’t the quality one would expect in such a property.

2026-03-06 • via Nuitee
D
Dora • couple • cy
9
2026-03-02 • via Nuitee
D
DAILAKI • couple • gr
8
Pros:

Ήταν σε ωραια τοποθεσία

Cons:

Είχε τον εντελώς βασικό εξοπλισμό, θα μπορούσε καθώς δεν συγκαταλέγεται στα οικονομικά καταλύματα, να έχει περισσότερα πράγματα πχ πιστολάκι, σίδερο, βραστήρα

2026-02-26 • via Nuitee
Δημήτρης • couple • gr
10
2026-02-23 • via Nuitee
C
Carol • couple • us
10
Very friendly & helpful staff. Perfect location.
Pros:

Location was perfect!

2026-02-12 • via Nuitee
G
Georgia K • couple • gr
10
Μαγευτική θέα!!
Pros:

Η τοποθεσία ήταν εκπληκτική. Το δωμάτιο και οι παροχές απίθανες!!Ο χώρος και η θέα σε μαγεύουν!! Το προσωπικό ευγενεστατο!!

Cons:

Όλα ήταν πολύ καλά!! Η σκάλα μόνο σε κουράζει αλλά σε αποζημιώνει το δωμάτιο μόλις μπεις.

2026-02-10 • via Nuitee
G
Georgios • couple • gr
10
2026-02-09 • via Nuitee