Elia Palatino Hotel

Hotels
•
Elia Hotels
9.2 (256 reviews)
Zampeliou 34 , Chania Town , gr

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Friendly service
Great breakfast
Cons:
Cleanliness issues
No lift
Limited tea and coffee supplies
Parking difficulties

Categories

Cleanliness
8.1
The room cleaning was inadequate as noted in multiple reviews, leaving only minimal services done.
Service
9.57
Staff were friendly and accommodating, although there were concerns about management's responsiveness.
Location
10
Exceptional location with great views and central access, frequently mentioned positively across reviews.
Room Quality
9.06
Rooms were generally comfortable and spacious, but some comments indicated issues like noise and stair access.
Amenities
8.59
Amenities like the breakfast were well received, but the lack of a lift and insufficient coffee supplies were noted.
Value for Money
9.05
Good value perceived due to location and comfort, despite some cleanliness issues.
Food and Beverage
9.6
Breakfast highly praised, with many indicating a need for more variety.
Overall Experience
9.6
Overall experience was positive with guests expressing satisfaction with their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:40

Property Description

Luxurious Accommodations

Experience the epitome of comfort at Elia Palatino in Chania Town. Each room is meticulously designed with air conditioning, a flat-screen TV, and a private bathroom. Enjoy breathtaking views of the sea or Chania Town while sipping on your morning coffee or tea. Indulge in the plush bathrobes and slippers provided for your ultimate relaxation.

Complimentary Amenities

Stay connected with our free WiFi access throughout the property. Start your day right with a Certified Greek Breakfast served daily, ensuring a delightful culinary experience during your stay.

Convenient Location

Located just steps away from the Municipal Art Gallery of Chania and other popular attractions, Elia Palatino offers easy access to the best of the city. Book now and immerse yourself in luxury at Elia Palatino.

Important information:

Nearest public parking area is located at Talos Square.

Check in will take place at the main Reception of Elia Zampeliou Hotel, right next door.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 256 reviews
Cleanliness: 8.1
Service: 9.57
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.6
Αντωνοπούλου • solo_traveller • gr
10
Pros:

Μια υπέροχη διαμονή, στο παλιό λιμάνι των Χανίων! Ευγενικό προσωπικό, άψογο πρωινό, καλαίσθητα και ευρύχωρα δωμάτια! Σίγουρα θα το επισκεφτούμε ξανά με την πρώτη ευκαιρία!

2026-06-05 • via Nuitee
T
Thomas • solo_traveller • de
6
2026-06-03 • via Nuitee
T
Thanyapat • couple • us
9
Traditional hotel room on the historic harbor with spectacular view of the lighthouse.
Pros:

The location is very convenient to everything and the view from the room to the lighthouse is spectacular.

Cons:

The service by the staff is lacking. Sometimes there is no one at the reception desk and You pretty much have to do everything yourself. Also the city just changed the rules so we could not park where our hotel representative told us where we could park.

2026-06-01 • via Nuitee
D
Donna • solo_traveller • gb
10
Wonderful stay
Pros:

Fabulous room very clean, spacious and an outstanding breakfast so close to the restaurants and porters

2026-05-29 • via Nuitee
T
Tammy • solo_traveller • us
9
Pros:

Location, location, location. And the VIEW !! Exceptional

Cons:

The amount of stairs

2026-05-29 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

Location and cleanliness was great!!

Cons:

Didn't have a microwave or anything to heat up food.

2026-05-28 • via Nuitee
J
Jill • couple • gb
10
Fantastic, we’ll be back
Pros:

Full of character, very spacious room, great location and spotlessly clean

2026-05-26 • via Nuitee
R
Rives • couple • us
10
Everything we hoped for in a place to stay
Pros:

It was perfect. Very clean and the room was nice in every way. The staff were so helpful. The view from the balcony was so nice.

Cons:

No issues.

2026-05-21 • via Nuitee
E
Eduardo • solo_traveller • uy
10
Excelente
Pros:

La vista desde la habitación n°4 (Lord) era hermosa. El desayuno muy bueno también.
El baño y la habitación eran de buen tamaño y muy cómodas.

Cons:

La hora del desayuno un poco tarde (08:00h) y faltaría en la habitación un espejo de cuerpo entero.

2026-05-20 • via Nuitee
Μαρία • couple • gr
9
Pros:

Η θέα

Cons:

Δεν είχε reception 12 το βράδυ και περιμέναμε απέξω για να μας ανοίξει κάποιος

2026-05-20 • via Nuitee
J
Jennica • couple • us
10
Sea view and the spacious room.
Pros:

The location is perfect in the old town. Get a room with a sea view. It was wonderful. The property is clean and cozy. It's really an amazing deal for the quality. Will book again.

Cons:

If you have a very late flight make sure to stay in contact with them because it is not a 24/h front desk. Had a bad experience the first night, but I gave them a second chance chance the next day. It was worth it

2026-05-17 • via Nuitee
K
Kinga • couple • pl
10
Bardzo udany pobyt poza szczytem turystycznym.
Pros:

Wielkość apartamentu, bajeczny widok z okna, balkon wchodzący w serce miasta pozwalający na relaks, ścisłe centrum, świetne śniadania, bardzo wygodne duże łóżko.

Cons:

Jacuzzi które niestety nie było odgrzybione. Dysze bardzo brudne przez co nie dało się z niego skorzystać, a miało być dużą atrakcją.

2026-05-17 • via Nuitee
N
Nicola • solo_traveller • au
8
2026-05-09 • via Nuitee
S
Stephen • couple • us
10
Early May in beautiful Chania…
Pros:

Location, location, location…. A quick walk to the restaurant lined harbor or steps from alley restaurants. A beautiful old city atmosphere with no cars, lots of shops. Lots to like.

2026-05-08 • via Nuitee
P
PENELOPE • family_with_children • gr
5
2026-05-07 • via Nuitee
T
Tanja • couple • nl
10
2026-05-05 • via Nuitee
K
karin nordvang • couple • dk
10
2026-05-03 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Bardzo wygodne łóżko, pokój bardzo czysty pyszne śniadanie bardzo różnorodne

2026-05-01 • via Nuitee
B
Bruna • extended_group • it
8
Pros:

La posizione è perfetta, sia per il lungomare, pochi metri, che per la Città Vecchia. La colazione si fa al Fatma Hotel a pochissima distanza nel vicolo di fronte, tutti molto gentili

2026-04-21 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Friendly staff, and lovely room. With a fantastic view from the balcony over the harbour.

2026-04-17 • via Nuitee