Hotel Laureles Plaza

Hotels
7.8 (294 reviews)
Calle 40 No 74-38 Laureles , Medellín , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very attentive and friendly staff / excellent front desk
Excellent, central and safe location near restaurants and malls
Clean rooms and comfortable beds in many units
Good breakfast and food options
Jacuzzi and functional amenities (AC)
Early check-in available
Cons:
Rooms and bathrooms often small
Nighttime noise from terrace, staff or nearby deliveries
Occasional rude or unhelpful receptionist / ID issue
Bathroom amenities sometimes not replenished
Misleading photos or expectations of room size
Isolated room issues (broken bed, extractor not working)

Categories

Cleanliness
8.3
Rooms generally described as clean and well kept; a few reports of bathroom items not being replenished and occasional housekeeping noise from staff/terrace.
Service
9.2
Consistently praised staff — 'muy amable', 'great personnel', excellent front desk (Richard); one notable negative report of an unfriendly receptionist/ID incident.
Location
8.8
Multiple comments highlight a perfect, safe and very convenient location near restaurants, malls and nightlife; some noise issues from nearby terrace and delivery activity at night.
Room Quality
6.5
Mixed room quality: several guests mention rooms and bathrooms are small, one report of a broken bed and a non-working bathroom extractor, though some rooms are described as new and comfortable.
Amenities
8.4
Positive notes on jacuzzi, air conditioning and basic amenities; breakfast and common facilities well regarded; occasional missing bathroom supplies reported.
Value for Money
6.8
Mixed perceptions of value: early check-in appreciated, but complaints about misleading room photos and unexpected charges for in-room drinks/minibar reduce perceived value.
Food and Beverage
8
Breakfast repeatedly described as good or delicious and food praised by some; a few guests found the breakfast limited or not to their taste.
Overall Experience
6.4
Overall mixed experience: many guests report excellent staff, location and cleanliness leading to positive stays, while small rooms, noise, and isolated service or room issues lowered some guests' overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:24

Property Description

Convenient Location
Hotel Laureles Plaza is strategically located near popular attractions such as El Poblado Park, Lleras Park, and Explora Park, making it an ideal choice for travelers looking to explore Medellín.

Comfortable Rooms and Amenities
Guests can expect air-conditioned rooms equipped with modern facilities including a desk, safety deposit box, flat-screen TV, and a private bathroom. The hotel also offers conveniences like a 24-hour front desk, room service, and free WiFi, ensuring a comfortable stay for all visitors.

Relaxation and Business Facilities
Enjoy the on-site business center for work needs and unwind in the hot tub after a day of sightseeing. Whether you're here for leisure or business, Hotel Laureles Plaza caters to all your needs.

Book your stay at Hotel Laureles Plaza now and experience the perfect blend of convenience and comfort during your Medellín getaway.

Important information:

For kids older than 2 years, please DO NOT reserve the standard room, as it can be uncomfortable to share. We strongly recommend for anyone with a kid older than 2 years old to reserve in the family room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Location

Guest Reviews

7.8
Based on 294 reviews
Cleanliness: 8.3
Service: 9.2
Location: 8.8
Room Quality: 6.5
Amenities: 8.4
Value for Money: 6.8
Food and Beverage: 8
Overall Experience: 6.4
A
Adriana • couple • us
10
Very good point and nice staff!
Pros:

Everything was clean and staff was very nice, helpful!

Cons:

O

2026-08-30 • via Nuitee
F
Francisco alberto • family_with_children • do
6
Pros:

Muy amable el persona muy atento

Cons:

Más información del alojamiento por ejemplo
Las bebida y loqueare que poner en la habitación debe de informarla que no estás incluida que tiene que pagar , mandar la información por escrito o informarlo cuanto se registre en el hotel

2026-07-18 • via Nuitee
N
Never Andres • couple • co
10
Pros:

Todo

Cons:

Sin novedad

2026-07-17 • via Nuitee
P
Pizhin • solo_traveller • pt
7
2026-07-16 • via Nuitee
E
Enaldo • solo_traveller • co
9
2026-07-10 • via Nuitee
A
ANGELA • solo_traveller • co
10
2026-07-02 • via Nuitee
C
Cardona Hurtado • solo_traveller • co
8
2026-06-27 • via Nuitee
S
Shyrle • solo_traveller • cl
6
2026-06-25 • via Nuitee
M
Maria • solo_traveller • co
10
2026-06-22 • via Nuitee
A
Alvaromonsegur • couple • pr
10
Excelencia, calidad y accesibilidad y mucha seguridad
Pros:

La localización es perfecta y súper estratégica para llegar a todos lados y estar en un sitio seguro, cómodo y agradable, accesible a todos los lugares, malls, shopping centers y restaurantes deliciosos de todos los precios. De verdad que es un lugar excelente.

2026-06-17 • via Nuitee
S
Sergio • couple • co
5
Pros:

La ubicación

Cons:

Que no funcionaba el extractor de olores del baño

2026-06-16 • via Nuitee
N
Nicolas • solo_traveller • co
10
2026-06-16 • via Nuitee
C
Carlos • family_with_children • co
9
Muy buena estancia con excelente ubicación
Pros:

La ubicación del hotel es increible. Una zona muy segura con bares y restaurantes a tan solo una cuadra. Muy buena atención por parte del personal, las habitaciones muy limpias.

Cons:

Quiza las habitaciones las sentí un poco pequeñas. Lo mismo que el baño. Soy una persona bastante grande y me sentí un poco apretado. Sin embargo, como fue por un tema laboral, salía en las mañanas y volvía en las noches asi que no era tan grave.

2026-06-12 • via Nuitee
V
Vernor • family_with_children • cr
9
Felt as being in family. Great personal that made nice the staying!
Pros:

Great personnel, great location, breakfast and environment in general.

Cons:

Leave the hotel, the place!

2026-06-11 • via Nuitee
M
Michelle • extended_group • cr
9
Muy bien
Pros:

Buena atención del personal, te colaboran mucho según las necesidades que tengas, buen desayuno y habitaciones reducidas pero cómodas para un buen descanso.

2026-06-08 • via Nuitee
D
DANIEL • couple • co
10
2026-06-07 • via Nuitee
M
Marco • solo_traveller • co
10
2026-06-01 • via Nuitee
D
David • solo_traveller • co
5
Disapointed
Pros:

The food was great.

Cons:

The receptionist was a total jerk, it was asking for my id, but when i showed him Digital ID, he told me that i got to send a copy. Then ask me to leave my bike without lock. The bed was like broken or something like that i ask for them to fix it but nothing happened.

2026-05-27 • via Nuitee
M
Mauricio • solo_traveller • co
8
Pros:

Las instalaciones, la ubicación, el desayuno y la atención del personal

Cons:

Estuvimos en una habitación del primer piso y desde las 5 de la mañana había mucha bulla, se escucha la recocha y risas del personal.

2026-05-26 • via Nuitee
F
Franklin • solo_traveller • us
8
Pros:

Excellent front desk with Richard. Location is great. Clean. Nice jacuzzi with plenty of hot water, bubbles. Just a great place to stay if you want to visit Laureles. Nice restaurants in close vacinity.

Cons:

No complaints

2026-05-23 • via Nuitee