Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Breakfast quality could improve
Pool access hours limited

Categories

Cleanliness
8.78
Room is really comfortable and clean, with daily housekeeping mentioned.
Service
9.25
Staff is kind and helpful, with excellent service noted in multiple reviews.
Location
9.29
Excellent location near major attractions and easy parking options.
Room Quality
8.74
Spacious rooms with necessary amenities; some complaints about specific features.
Amenities
8.57
The rooftop pool is well-liked, but there's criticism about the lack of a bar at the pool.
Value for Money
8.23
Some customers find the hotel pricey, affecting perceived value.
Food and Beverage
7.78
Breakfast is adequate but with criticism regarding quality and the breakfast area.
Overall Experience
8.95
Generally positive experiences with minor complaints about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:31

Property Description

Luxurious Accommodation
The Gaya Hotel offers a luxurious stay in Taitung City with well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries. Guests can also enjoy free WiFi throughout the property.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, concierge service, and gift shop. The hotel provides opportunities for cycling and hiking, and bike hire is available for exploring the city at leisure.

Delicious Dining Options
Indulge in a delightful dining experience at the hotel's restaurant, and for guests booking rooms with breakfast included, a buffet spread of Chinese and Western dishes awaits each morning.

Book your stay at The Gaya Hotel for a memorable and comfortable experience in Taitung City.

Important information:

Due to the circustamce of pandemic guests who staying in the hotel should cooperate with the following:
1. The name of stay guest must be the same as the name of the person who made the reservation.
2. During the epidemic prevention period, the hotel’s catering service time and form may be adjusted, please contact the hotel for details.
3. Please refer to the official websitefor the announcement of suspension of public facilities if needed.
4. Kindly take note that swimming pool will on-going maintenance from 9 DEC 2024 till 12 DEC 2024

Due to the government’s environmental protection policy, starting from December 1st, 2024,
single-use toiletries, including toothbrushes, toothpaste, combs, cotton swabs, razors, shower caps, will no longer be proactively provided.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 400 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.95
C
Chen • couple • tw
10
2026-05-15 • via Nuitee
國榮 • solo_traveller • tw
10
2026-05-14 • via Nuitee
A
Anat • couple • il
10
נפלא
Pros:

מלון נהדר
היה נוח מאוד
מיקום מצוין

2026-05-14 • via Nuitee
筠芸 • couple • tw
8
很棒的一家飯店，鄰近市區，交通方便!
Pros:

房間內部很乾淨、床墊不會太軟，到處都香香的，窗外風景很美

Cons:

早餐好吃但選項有點少

2026-05-11 • via Nuitee
惠美 • family_with_children • tw
10
2026-05-09 • via Nuitee
F
Fumei • couple • tw
9
Pros:

地點、

Cons:

無

2026-05-07 • via Nuitee
彥霖 • extended_group • tw
10
2026-05-06 • via Nuitee
L
Luca • couple • tw
1
2026-05-05 • via Nuitee
一好 • couple • tw
7
2026-05-04 • via Nuitee
培珊 • family_with_children • tw
9
2026-05-04 • via Nuitee
韻 如 • family_with_children • tw
8
2026-05-04 • via Nuitee
A
Alberto • couple • es
5
Pros:

Buena ubicación

Cons:

Personal poco profesional, dieron acceso a nuestra habitación a otra persona y ni siquiera nos dieron una explicación al respecto. No hay servicio de bar en la terraza, solo ofrecen unas botellas de agua simplemente. Calidad precio regular

2026-05-04 • via Nuitee
G
Gail • couple • us
8
Good clean basic hotel
Pros:

Clean and comfortable.

Cons:

Pool hours were odd, opening at 8:30am and closing at 11am for most of the mid day. Breakfast was basic.

2026-05-02 • via Nuitee
M
MING • couple • tw
6
Pros:

整潔

Cons:

早餐

2026-04-28 • via Nuitee
P
Po Chen • couple • tw
10
2026-04-27 • via Nuitee
Y
Yu Chuan • couple • tw
8
2026-04-24 • via Nuitee
G
Gerald • couple • us
8
2026-04-22 • via Nuitee
S
Sophia • couple • de
3
All in all, only the breakfast left a positive impression.
Pros:

The one real highlight was the breakfast, which was excellent and honestly one of the best we had during our trip. There was a great variety and the quality really stood out.

Cons:

Aside from that, the hotel did not meet our expectations. Although it is not that old, the property already feels quite worn and dated. The pool area in particular was very disappointing. There was visible rust in several places, the umbrellas looked yellowed, the loungers were no longer in good condition, and even the towels were frayed. It didn’t feel inviting at all and lacked any kind of relaxing spa atmosphere.

The rooms were also showing signs of wear and felt slightly musty, which made the overall stay less comfortable.

2026-04-21 • via Nuitee
H
Hubertus • solo_traveller • nl
9
Prima
Pros:

Fijne grote kamer, hotel mooie uitstraling.

Cons:

Niets

2026-04-20 • via Nuitee
M
miro • solo_traveller • tw
10
2026-04-19 • via Nuitee