Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Breakfast quality could improve
Pool access hours limited

Categories

Cleanliness
8.78
Room is really comfortable and clean, with daily housekeeping mentioned.
Service
9.25
Staff is kind and helpful, with excellent service noted in multiple reviews.
Location
9.29
Excellent location near major attractions and easy parking options.
Room Quality
8.74
Spacious rooms with necessary amenities; some complaints about specific features.
Amenities
8.57
The rooftop pool is well-liked, but there's criticism about the lack of a bar at the pool.
Value for Money
8.23
Some customers find the hotel pricey, affecting perceived value.
Food and Beverage
7.78
Breakfast is adequate but with criticism regarding quality and the breakfast area.
Overall Experience
8.95
Generally positive experiences with minor complaints about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:31

Property Description

Luxurious Accommodation
The Gaya Hotel offers a luxurious stay in Taitung City with well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries. Guests can also enjoy free WiFi throughout the property.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, concierge service, and gift shop. The hotel provides opportunities for cycling and hiking, and bike hire is available for exploring the city at leisure.

Delicious Dining Options
Indulge in a delightful dining experience at the hotel's restaurant, and for guests booking rooms with breakfast included, a buffet spread of Chinese and Western dishes awaits each morning.

Book your stay at The Gaya Hotel for a memorable and comfortable experience in Taitung City.

Important information:

Due to the circustamce of pandemic guests who staying in the hotel should cooperate with the following:
1. The name of stay guest must be the same as the name of the person who made the reservation.
2. During the epidemic prevention period, the hotel’s catering service time and form may be adjusted, please contact the hotel for details.
3. Please refer to the official websitefor the announcement of suspension of public facilities if needed.
4. Kindly take note that swimming pool will on-going maintenance from 9 DEC 2024 till 12 DEC 2024

Due to the government’s environmental protection policy, starting from December 1st, 2024,
single-use toiletries, including toothbrushes, toothpaste, combs, cotton swabs, razors, shower caps, will no longer be proactively provided.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 324 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.95
政霖 • couple • tw
9
2026-02-14 • via Nuitee
T
TZ YU • family_with_children • tw
10
2026-02-10 • via Nuitee
H
Huei Ming • couple • tw
9
2026-01-17 • via Nuitee
J
JIALAING • couple • tw
10
第一次參加Pasiwali音樂節，唐經理與團隊提供No.1的服務與品質
Pros:

服務與品質

Cons:

無

2026-01-15 • via Nuitee
C
C • solo_traveller • tw
7
2026-01-13 • via Nuitee
C
CHIH-YU • solo_traveller • tw
8
水準之上，有進步空間
Pros:

1.協助提早入住這點很貼心
2.1/10退房日櫃檯的先生很有禮貌

Cons:

被子蓋久了會很熱，流汗不透氣

2026-01-10 • via Nuitee
J
Judy • couple • tw
10
2026-01-10 • via Nuitee
P
Philip • couple • de
9
Pros:

Das Hotel ist insgesamt sehr schön, mit viel Kunst in den öffentlichen Räumen. Das Bett war sehr bequem, das Zimmer angenehm groß, das Fenster ließ sich öffnen. Badezimmer auch sehr angenehm. Leider konnten wir wegen des Wetters den Infinity-Pool nicht nutzen, sah toll aus. Frühstück war sehr gut!

2026-01-09 • via Nuitee
J
Jaana • solo_traveller • fi
8
Good quality big hotel in good location.
Pros:

Convenient location, good breakfast, big nice room and bathroom, high quality.

Cons:

The huge breakfast ”hall” was freezing cold.

2026-01-04 • via Nuitee
D
Davide • couple • ch
7
2026-01-03 • via Nuitee
承洋 • family_with_children • tw
9
2026-01-01 • via Nuitee
L
Lynnda • family_with_children • my
9
One of the best hotel during my trip!
Pros:

Clean and the hotel service with heart!

Cons:

Restaurant closed too early in the evening

2025-12-31 • via Nuitee
C
Ching Chun • family_with_children • au
9
整體位置方便， 環境舒適
Pros:

房間舒適

Cons:

頂樓泳池沒有恆溫有點可惜

2025-12-31 • via Nuitee
S
Sylvia • couple • ch
9
2025-12-29 • via Nuitee
H
Huang • family_with_children • au
10
2025-12-27 • via Nuitee
K
KEITA • solo_traveller • jp
9
2025-12-27 • via Nuitee
M
MENG CHIANG • family_with_children • tw
9
房間略小，但夠用且乾淨，早餐豐盛，用餐氣氛佳，無過多的嘈雜人聲。
2025-12-24 • via Nuitee
謝 • extended_group • tw
9
Pros:

早餐很棒，又有景觀。

2025-12-23 • via Nuitee
H
Hsin Chih • couple • tw
10
2025-12-23 • via Nuitee
婉蓁 • couple • tw
5
很好
Pros:

員工的態度很好

Cons:

沒有

2025-12-23 • via Nuitee