Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Breakfast quality could improve
Pool access hours limited

Categories

Cleanliness
8.78
Room is really comfortable and clean, with daily housekeeping mentioned.
Service
9.25
Staff is kind and helpful, with excellent service noted in multiple reviews.
Location
9.29
Excellent location near major attractions and easy parking options.
Room Quality
8.74
Spacious rooms with necessary amenities; some complaints about specific features.
Amenities
8.57
The rooftop pool is well-liked, but there's criticism about the lack of a bar at the pool.
Value for Money
8.23
Some customers find the hotel pricey, affecting perceived value.
Food and Beverage
7.78
Breakfast is adequate but with criticism regarding quality and the breakfast area.
Overall Experience
8.95
Generally positive experiences with minor complaints about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:31

Property Description

Luxurious Accommodation
The Gaya Hotel offers a luxurious stay in Taitung City with well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries. Guests can also enjoy free WiFi throughout the property.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, concierge service, and gift shop. The hotel provides opportunities for cycling and hiking, and bike hire is available for exploring the city at leisure.

Delicious Dining Options
Indulge in a delightful dining experience at the hotel's restaurant, and for guests booking rooms with breakfast included, a buffet spread of Chinese and Western dishes awaits each morning.

Book your stay at The Gaya Hotel for a memorable and comfortable experience in Taitung City.

Important information:

Due to the circustamce of pandemic guests who staying in the hotel should cooperate with the following:
1. The name of stay guest must be the same as the name of the person who made the reservation.
2. During the epidemic prevention period, the hotel’s catering service time and form may be adjusted, please contact the hotel for details.
3. Please refer to the official websitefor the announcement of suspension of public facilities if needed.
4. Kindly take note that swimming pool will on-going maintenance from 9 DEC 2024 till 12 DEC 2024

Due to the government’s environmental protection policy, starting from December 1st, 2024,
single-use toiletries, including toothbrushes, toothpaste, combs, cotton swabs, razors, shower caps, will no longer be proactively provided.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 356 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.95
晨新 solo_traveller tw
6
Cons:

早餐要排半個小時以上

2026-04-04 via Nuitee
小紫 couple tw
7
2026-04-04 via Nuitee
H
Huifen solo_traveller tw
8
2026-04-02 via Nuitee
D
Dudajev couple sk
8
2026-04-01 via Nuitee
K
Kenyee family_with_children tw
9
Pros:

good

Cons:

good

2026-03-31 via Nuitee
旭呈 solo_traveller tw
5
2026-03-30 via Nuitee
李建興 family_with_children tw
9
Pros:

早餐不錯,地點不錯

2026-03-30 via Nuitee
S
Shin pao extended_group tw
7
2026-03-30 via Nuitee
family_with_children tw
9
2026-03-27 via Nuitee
K
KUANG-YIH couple tw
6
雖然硬體很棒,但是這個服務態度,下次不會去住。
Pros:

硬體很棒,早餐服務員很棒,櫃檯態度差、訓練不足。

Cons:

櫃檯的服務態度差
早班晚班一樣差

2026-03-26 via Nuitee
心儀 extended_group tw
7
一般來說良好
Pros:

頂樓無邊際泳池

Cons:

部份設備比較老舊

2026-03-26 via Nuitee
Y
Ya Man extended_group tw
10
2026-03-25 via Nuitee
K
KAI WEI extended_group tw
9
2026-03-24 via Nuitee
俊毅 couple tw
7
2026-03-23 via Nuitee
瑋森 couple tw
10
2026-03-23 via Nuitee
逸帆 family_with_children tw
8
2026-03-21 via Nuitee
Y
YI CHUN couple tw
10
2026-03-19 via Nuitee
S
Saskia couple nl
9
2026-03-17 via Nuitee
M
MengKang family_with_children tw
8
Cons:

參加三鐵,朋友check in時有被問需不需要將早餐換成餐盒,得知可以換後打去問卻說已經不受理因為咖啡廳關了。至少在check in的時候也要問一下吧?

2026-03-15 via Nuitee
博宇 couple tw
8
2026-03-15 via Nuitee