Del Pilar Ollantaytambo

Hotels
Independent
9.2 (35 reviews)
Parcela 19 Via Carrozable Sector Chillca, Valle Del Vilcanota, Ollantaytambo, 8675 , Ollantaytambo , PE

Facilities

Free breakfast
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 13:12

Property Description

Experience unparalleled comfort and convenience at Del Pilar Ollantaytambo, where every detail is designed for your relaxation.

Indulge in Culinary Delights
Savor local and international cuisine at Aymuray, our onsite restaurant, or take advantage of room service for an intimate dining experience. Don't miss our complimentary breakfast, served daily.

Recreation and Relaxation
Unwind with an onsite massage or explore the surroundings with our bicycle rentals. Enjoy complimentary Wi-Fi, a game room, and daily guest receptions to mingle and relax.

Modern Amenities for Every Need
Stay connected with Smart TVs in your room, and utilize our business center and concierge services for a seamless experience. With a 24-hour front desk and airport shuttle options, your comfort is our priority.

Book your stay today and elevate your travel experience at Del Pilar Ollantaytambo!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 35 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Carolina couple br
10
Pros:

Hotel maravilhoso, muito lindo, quarto confortável e grande, bem limpo! tivemos uma ótima experiência nos dias em que estivemos hospedados! Recepcionista Katherine muito atenciosa!

Cons:

Localização do Hotel é afastado do centro de Ollantaytambo, aproximadamente uns 20 min de carro. Tivemos um pouco de dificuldade no translado

2026-05-10 via Nuitee
A
Anne Davis solo_traveller us
10
2026-05-10 via Nuitee
R
rael family_with_children gb
8
Pros:

Room was a good size , shower was hot and powerful. Bed was comfy. Staff were very friendly amd helpful . Its a little bit out of town but they have a good realiable taxi service to take you to and from. It was a bit pricey compared to standard taxis but its easy and convenient.

Cons:

Breakfast was basic but wasnt bad.

2026-04-29 via Nuitee
H
Hock Guan extended_group my
10
Good to relax here
Pros:

Outskirts of city and surrounding by mountains and Quinoa. Can enjoy bicycle to nearby area

2026-04-28 via Nuitee
F
Feliz solo_traveller es
10
Magnífica experiencia
Pros:

Almendra y Katherine muy amables y dispuestas. El servicio de recogida y el tour por el Valle Sagrado.

2026-04-28 via Nuitee
F
Feliz couple es
10
Estancia de ensueño
Pros:

las instalaciones, dónde está situado. la limpieza y el personal. Katherine y Almendra excepcionales. Su servicio de recogida y el tour por el Valle Sagrado.

2026-04-28 via Nuitee
F
FABIOLA family_with_children pe
9
Pros:

Las instalaciones me encantaron, el personal muy amable

2026-04-24 via Nuitee
L
LUIS couple ar
8
2026-04-24 via Nuitee
A
Aganauskaite solo_traveller lt
10
2026-04-23 via Nuitee
F
Freddywu11 family_with_children pa
10
2026-04-13 via Nuitee
F
Freddywu11 family_with_children pa
10
2026-04-13 via Nuitee
E
eleonora extended_group cy
9
2026-04-12 via Nuitee
P
Pablo solo_traveller es
9
Pros:

Todo. El hotel está muy limpio y tiene unas instalaciones increíbles. Había una sala de juegos, las habitaciones eran muy grandes y cómodas e incluso hay dos alpacas en el recinto.

Cons:

En realidad nos gustó todo, el único pero que se le podría poner es que se necesita taxi para ir al estar alejado del pueblo.

2026-04-11 via Nuitee
P
Pliego family_with_children mx
10
Gran hotel, experiencia excelente
Pros:

La atención fue excelente al igual que la limpieza y organización de la habitación.

Cons:

Está un poco lejos del centro (unos 20 min en coche)

2026-04-09 via Nuitee
J
Juan family_with_children cl
6
buen lugar para dormir
Pros:

Naturaleza, habitaciones amplias

Cons:

desayuno y servicio de restaurante super lento y desordenado, el desayuno debia ser buffet pero al llegar solo podiamos elegir una seleccion limitada y lo demas era a la carta por lo que analizando salia mejor no pagar el desayuno y pedir a la carta

2026-04-06 via Nuitee
R
Ragna family_with_children de
8
Pros:

Sehr schön gestaltete Anlage und Zimmer.

Cons:

Das Abendessen und Frühstück und der Service in diesem Bereich entsprach nicht einem 5 Sterne Hotel. Wir haben in Peru schon deutlich besseres Essen und Frühstück mit reichlich Auswahl in 3 Sternehotels und sogar während des Inkatrails erlebt. Der Service im Empfangsbereich war sehr freundlich und hilfsbereit. Ein zunächst bestelltes Taxi wurde problemlos abgesagt und uns Tipps für die Benutzung der öffentlichen Busse gegeben. Vielen Dank!

2026-04-01 via Nuitee
J
Javier family_with_children es
10
Te sentirás como en casa
Pros:

Precisamente el estar a 15-20 min en coche de Ollaytantambo es lo que lo hace especial, el espacio es muy especial, las instalaciones muy buenas, la cena en su restaurante muy rica, por ponerle un muy pequeño pero quizá podrían tener un poco más de variedad en el desayuno, pero es un muy pequeño detalle.
Nos pudimos tumbar en unas amacas en el jardín que nos pusieron y disfrutar del paisaje, la tranquilidad, y las dos alpacas que comían en el jardín. Y pudimos disfrutar del pequeño salón con chimenea en la noche.Muy recomendable

Cons:

Todo fue increíble.

2026-03-31 via Nuitee
N
Nita couple gb
10
Memorable
Pros:

Its located in a beautiful surroundings. Bedroom had views of mountains almost touching distance. Staff service was exceptional.

Cons:

Train line is running next to the hotel which starts 5am and last train between 11 - 12pm. This train hoots very loudly as it passes. It runs and 30 minutes.

2026-03-06 via Nuitee
S
Sebastian extended_group pa
10
Pros:

Las instalaciones, el bungalow espectacular. Las vistas son muy lindas. La atención 10/10 muy serviciales y nos ayudaron con todo lo que necesitamos.

2026-03-03 via Nuitee
T
Tianling family_with_children dk
10
Pros:

Friendly staff and good food and cocktails in the restaurant. Great mountain view from hotel. And there are two very very cute and photogenic Alpaca in the property. We booked the bungalow. It was fantastic for family of four. Two floors with two bedrooms (one bedroom with 1 large double bed and another bedroom with 2 double beds). And there are two bathrooms with bathtub. Great value for money.

Hotel provides airport pickup service from Cusco with reasonable price. Hotel is outside of ollantaytambo (15 to 20 min drive). Hotel provides taxi service back and forth to ollantaytambo. Hotel provides also drive service, if you want to see moray, maras and chinchero.

It would be perfect if the hotel WiFi is more stable. :-)

2026-02-14 via Nuitee