Del Pilar Ollantaytambo

Hotels
8.8 (165 reviews)
Chilca, Cusco , Ollantaytambo , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful, tranquil mountain setting
Friendly, attentive staff (WhatsApp communication)
Well-maintained property and clean rooms
Good hot water and strong shower pressure (generally)
Free bicycles and recreation amenities (snooker, yoga mat)
Alpacas/lamas on-site and pleasant atmosphere
Delicious a la carte dinner and hearty breakfast
Cons:
Remote location ~20 minutes from Ollantaytambo; transport can be costly or unreliable
Extra charges (shuttle, restaurant) affecting perceived value
Occasional loud nearby event with no warning
Isolated reports of hot-water outage and some 'tired' areas
Some beds (double) are narrow; minor room issues reported

Categories

Cleanliness
9
Rooms reported as clean and well maintained in multiple reviews, though one review mentioned the property felt 'tired' and there was an isolated issue with a refrigerator and a brief hot-water outage.
Service
9.8
Staff repeatedly described as very kind, attentive and helpful; staff used WhatsApp for communication and provided cordial assistance and recreation/shuttle coordination.
Location
7.5
Beautiful, tranquil mountain setting near Veronica Mountain and the Sacred Valley but fairly remote (around 20 minutes from Ollantaytambo); guests reported transport challenges, shuttle/taxi costs and limited local Uber availability.
Room Quality
8.5
Chalés and rooms described as comfortable with good shower pressure and ample hot water most of the time; some notes about narrow double beds and an occasional hot-water outage or tired condition.
Amenities
9.4
Strong on amenities: on-site alpacas/lamas, free bicycles, games (snooker), recreation room, yoga mat and complimentary tea; guests enjoyed the relaxing facilities.
Value for Money
7
Several guests noted extra costs (shuttle, pricey restaurant items) and questioned overall value compared to town options; some felt additional charges made the stay less good value.
Food and Beverage
9.5
Multiple positive comments: hearty breakfasts, very good a la carte dinners and tasty meals; one review called the on-site restaurant expensive and not great, but overall sentiment is strongly positive.
Overall Experience
9.7
Generally highly recommended for a peaceful, scenic and comfortable stay with friendly staff and good food; downsides (remoteness, occasional noise event, extra costs) tempered but did not outweigh positives for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:46

Property Description

Luxurious Accommodation in Ollantaytambo

Modern Rooms and Family Bungalows
With 16 rooms and 2 family bungalows, Del Pilar Ollantaytambo offers a comfortable stay equipped with WiFi, hot water, Cable TV, and private bathrooms.

Dining and Relaxation
Indulge in a daily breakfast featuring tropical fruits or savor international and local cuisine at the on-site restaurant. Guests can unwind by the fireplace with a drink or explore nearby dining options.

Convenient Amenities and Services
Enjoy the convenience of private parking and a tour desk offering various excursion options, including shuttles to Cusco Airport. Immerse yourself in the beauty of Ollantaytambo with a stay at Del Pilar Ollantaytambo.

Important information:

Please note if the reservation is canceled after the permitted period or guests don't show up , the property will charge an additional 18% over the corresponding fee.


Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.8
Based on 165 reviews
Cleanliness: 9
Service: 9.8
Location: 7.5
Room Quality: 8.5
Amenities: 9.4
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 9.7
L
Laura • family_with_children • cl
10
Beautiful setting with alpacas as a bonus! We were made to feel very special here.
Pros:

Beautiful setting, friendly and helpful staff who were lovely with the children and helpful to all of us. The kids even got to baptise some baby alpacas! We enjoyed our accommodation, the gardens and young kids play area, and the sitting room with pool table. All the staff were really helpful and made us feel very welcome.

Cons:

Just double check the route - google maps may not be reliable, and be aware the train line is close so the horn goes regularly but not all night.

2026-09-19 • via Nuitee
C
Claire • couple • pe
9
Paz y hermosos paisajes
Pros:

Tranquilidad y paz, hermosos paisajes, lindo ambiente

Cons:

El sonido del silbato del tren

2026-09-17 • via Nuitee
C
Claudia • extended_group • uy
10
2026-09-12 • via Nuitee
R
Regina • couple • fr
10
A cozy mountain getaway with a warm welcome!
Pros:

The staff was really friendly, the hotel was clean, and the food was good. The location was also great, surrounded by beautiful mountains. We loved having free access to bikes and a great selection of board games. Overall, it was a really enjoyable stay!

2026-09-06 • via Nuitee
M
Marcela • couple • mx
10
2026-09-04 • via Nuitee
L
Luciano • family_with_children • fr
10
Pros:

We stayed at Del Pilar for two nights in a spacious two-floor family bungalow. It was very clean, well equipped with plenty of amenities, and had lots of hot water with excellent shower pressure.

The staff were attentive, welcoming, and treated us exceptionally well throughout our stay. The two adorable alpacas on the property were an unexpected highlight, especially for the family!

The surroundings are truly incredible and make the hotel feel like a peaceful retreat. Ollantaytambo is about 20 minutes away by taxi, or you can take the local bus—which is a memorable experience in itself.

We had a lovely stay and would happily recommend Del Pilar to families and anyone looking for comfort, warm hospitality, and beautiful scenery.

Cons:

Nothing to dislike

2026-08-14 • via Nuitee
N
Nicky • family_with_children • gb
8
Nice hotel if you are happy to be a long way out of town
Pros:

2 bed bungalow was very spacious, clean and well appointed and perfect for a family of 4.

Kids enjoyed the pool table and ps4.

Cons:

Would have preferred to be more central as location was 9km out of town. Only taxi option from the hotel to Ollantaytambo was the hotel taxi which was USD20 one way. Taxis the other way were available for USD10.

The food particularly in the evening was a poor standard but the service was good.

Not many people were staying or eating at the hotel so made it feel a little soulless - would have been a much better vibe had it had more guests.

2026-08-13 • via Nuitee
A
Alan • family_with_children • br
9
Vista bonita e tranquilidade no Vale Sagrado
Pros:

Opção muito boa para quem quer tranquilidade e natureza durante a aclimatação na região de Cusco. O hotel fica em meio às montanhas do Vale Sagrado, perto de um dos cumes cobertos de gelo. Vista bonita, chalé confortável e atendimento cordial dos funcionários. Numa das noites, jantamos uma sopa e um sanduíche e a comida estava bem gostosa.

Cons:

O hotel fica numa área rural a 20 minutos de carro de Ollantaytambo. Já sabia e procurei esse sossego, mas imaginava usar Uber (que na prática, não funciona lá). Sugiro ao hotel oferecer transfer para a cidade a preços mais acessíveis ou fazer convênio com uma empresa de transporte. O hotel cobra 95 soles por trecho. Negociamos e ficou por 75 soles, enquanto um táxi cobra 60, mas essa alternativa depende de você encontrar um motorista na cidade. Leve em conta a despesa com transporte no orçamento. Outro ponto: o café da manhã encolheu do primeiro para o segundo dia, com menos opções. Não entendemos o motivo.

2026-07-25 • via Nuitee
D
Daniel Koupermann • extended_group • ec
10
Quieter place to stay in Ollantaytambo
Pros:

Quiet and beautiful location. Very kind staff, very good food

2026-07-22 • via Nuitee
J
Janet • couple • us
9
Beautiful property
Pros:

The property is beautifully maintained. The rooms are clean and there is plenty of hot water with good a great shower pressure. Breakfast was included which was simple yet hearty. The a la carte dinner menu was delicious! Staff was helpful and used whatsapp for ongoing communication. Overall would recommend staying here if you want a relaxing stay away from the city bustle.

Cons:

It was about 20 minutes from Ollantaytambo but nothing that a taxi could not resolve

2026-07-21 • via Nuitee
Y
Yuliia • couple • mx
9
Amazing!!! The hotel is beautiful!
Pros:

Lamas the property has on site, beautiful view, comfortable and clean room, hotel lends you bicycles for free

Cons:

Despite the name of the hotel, it’s not located in Ollantaytambo, you will need to tale a taxi or a bus to get here (around 20 min)

2026-07-14 • via Nuitee
A
Anna • solo_traveller • au
5
Pros:

Beautiful environment

Cons:

This was a disappointing experience, we were looking forward to it very much but a lot of things were less than satisfactory for the amount of money charged for everything. A lot of extra.costs, expensive restaurant for not great food, you need to get their shuttle bus to get anywhere outside of the accommodation (& pay for it), it's quite a long way from the main town. It could be fantastic but is in a tired condition now and not well managed. We didn't have hot water at one point and on Saturday night there was an incredibly loud event nearby all night that didn't stop and we got no warning about it - apparently it happens quite a bit, it was still going very loudly at 4am and hadn't stopped all night. All the extra costs were double what the actual accommodation was. Wouldn't recommend compared to options in the main town area.

2026-07-09 • via Nuitee
O
Ofer • solo_traveller • il
10
Pros:

The hotel staff is attentive and treats the hotel guests very nicely. The hotel is impressive and very close to the snowy Veronica Mountain. There are free games including a snooker machine, bicycles and a yoga mat. Free tea. Excellent atmosphere. Highly recommended

Cons:

The refrigerator was filled with food in the room reception.

The double beds are a bit narrow, the mattresses are comfortable.

2026-07-07 • via Nuitee
A
Arlene • extended_group • us
10
Wonderful stay in the Sacred Valley.
Pros:

This is a beautiful property in the Sacred Valley as we prepared for our hike in Machu Picchu. The bungalow was perfect for our family and we enjoyed the recreation room as we rested and acclimated. Breakfast was excellent and we enjoyed seeing the alpacas while we ate.

Cons:

Most tours regarded this area as far out and we had to arrange for extra transport for pick up and drop off for our tours. However I didn’t think it was far from Ollantaytambo and it was only about 20 minutes driving. Just sharing my experience in regard to the tours. I would stay here again as I really enjoyed the property and it contributed to our enjoyment of our vacation and the area.

2026-07-06 • via Nuitee
M
María Mercedes • couple • es
10
2026-07-05 • via Nuitee
A
Abdelkader • couple • il
10
2026-07-02 • via Nuitee
L
Lea • family_with_children • us
10
The most perfect place to stay!
Pros:

This place is absolutely incredible. I would stay here again. Audrey and Katherine were amazing. Audrey runs the place. I was with my husband and 2 children, 11 and 14. We had the 2 bedroom bungalow and it was beautiful with an outdoor hot tub overlooking the property and you could see snow caps on the mountains. The gentleman at the front desk ordered us taxis whenever we wanted to go into the town of Ollantaytambo. It only took a few minutes to get a taxi and to get to town and super affordable. The Alpacas on property are adorable. The hotel picked us up from the airport and that was a huge perk. Very small fee. Breakfast was great and dinner was great. All of the wines and cocktails were really great as well. I was between staying in the town or booking this 5 star place. I am so happy that I did NOT stay in town and stayed here. We loved the pool table and fire pit. Sightsee in the town, but get out to the serene countryside.

Cons:

I loved everything about this place.

2026-06-28 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Matias Alfredo • family_with_children • ar
10
Excelente!!
Pros:

La calidez del personal
Los paisajes más hermosos del valle sagrado
El confort de todo el hotel

2026-06-24 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-06-06 • via Nuitee