Del Pilar Ollantaytambo

Hotels
•
Independent
9.2 (35 reviews)
Parcela 19 Via Carrozable Sector Chillca, Valle Del Vilcanota, Ollantaytambo, 8675 , Ollantaytambo , PE
51-84-603000

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Facilities

Free breakfast
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (Katherine, Almendra frequently mentioned)
Very clean facilities and rooms
Spacious, comfortable rooms with great mountain views
Beautiful, tranquil surroundings with alpacas and gardens
Good pickup and tour service to the Sacred Valley
On-site amenities: game room, fireplace lounge, bicycles, hammocks
Cons:
Hotel is ~15–20 minutes from Ollantaytambo and usually requires a taxi
Breakfast often described as limited, slow or not a full buffet
Hotel taxi/transfer service can be pricier than standard local taxis
One report of an early-morning train running close to the hotel causing noise

Categories

Cleanliness
9.7
Repeatedly praised in multiple reviews ("bem limpo", "muy limpio", "está muy limpio"); guests report spotless rooms and well-maintained common areas.
Service
9.8
Staff repeatedly described as very friendly and attentive (notably Katherine and Almendra); pickup and tour assistance and responsive reception service highlighted.
Location
8.5
Outskirts setting (~15–20 min by car) appreciated for tranquility and mountain views but noted as distant from town and requiring taxis; one mention of an early-morning train noise nearby.
Room Quality
9.6
Rooms and bungalows described as spacious, comfortable and with excellent views; guests note large, well-appointed bedrooms.
Amenities
9.4
Good on-site amenities mentioned: game room, fireplace lounge, bicycles, garden with alpacas, hammocks and reliable transfer/tour arrangements.
Value for Money
8.7
Overall experience seen as excellent, but some guests mention higher costs for the hotel's taxi service and limited breakfast options reducing perceived value.
Food and Beverage
8.6
Mixed feedback: several guests praise the dinner as very good, while others note the breakfast is basic, limited (not full buffet) and restaurant service can be slow or inconsistent.
Overall Experience
9.3
Many reviewers call it a memorable or dreamlike stay, praising atmosphere, views and staff; minor issues (distance, breakfast, occasional train noise) did not outweigh the positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 05:27

Property Description

Experience unparalleled comfort and convenience at Del Pilar Ollantaytambo, where every detail is designed for your relaxation.

Indulge in Culinary Delights
Savor local and international cuisine at Aymuray, our onsite restaurant, or take advantage of room service for an intimate dining experience. Don't miss our complimentary breakfast, served daily.

Recreation and Relaxation
Unwind with an onsite massage or explore the surroundings with our bicycle rentals. Enjoy complimentary Wi-Fi, a game room, and daily guest receptions to mingle and relax.

Modern Amenities for Every Need
Stay connected with Smart TVs in your room, and utilize our business center and concierge services for a seamless experience. With a 24-hour front desk and airport shuttle options, your comfort is our priority.

Book your stay today and elevate your travel experience at Del Pilar Ollantaytambo!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 35 reviews
Cleanliness: 9.7
Service: 9.8
Location: 8.5
Room Quality: 9.6
Amenities: 9.4
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 9.3
A
Anna • solo_traveller • au
5
Pros:

Beautiful environment

Cons:

This was a disappointing experience, we were looking forward to it very much but a lot of things were less than satisfactory for the amount of money charged for everything. A lot of extra.costs, expensive restaurant for not great food, you need to get their shuttle bus to get anywhere outside of the accommodation (& pay for it), it's quite a long way from the main town. It could be fantastic but is in a tired condition now and not well managed. We didn't have hot water at one point and on Saturday night there was an incredibly loud event nearby all night that didn't stop and we got no warning about it - apparently it happens quite a bit, it was still going very loudly at 4am and hadn't stopped all night. All the extra costs were double what the actual accommodation was. Wouldn't recommend compared to options in the main town area.

2026-07-09 • via Nuitee
O
Ofer • solo_traveller • il
10
Pros:

The hotel staff is attentive and treats the hotel guests very nicely. The hotel is impressive and very close to the snowy Veronica Mountain. There are free games including a snooker machine, bicycles and a yoga mat. Free tea. Excellent atmosphere. Highly recommended

Cons:

The refrigerator was filled with food in the room reception.

The double beds are a bit narrow, the mattresses are comfortable.

2026-07-07 • via Nuitee
A
Arlene • extended_group • us
10
Wonderful stay in the Sacred Valley.
Pros:

This is a beautiful property in the Sacred Valley as we prepared for our hike in Machu Picchu. The bungalow was perfect for our family and we enjoyed the recreation room as we rested and acclimated. Breakfast was excellent and we enjoyed seeing the alpacas while we ate.

Cons:

Most tours regarded this area as far out and we had to arrange for extra transport for pick up and drop off for our tours. However I didn’t think it was far from Ollantaytambo and it was only about 20 minutes driving. Just sharing my experience in regard to the tours. I would stay here again as I really enjoyed the property and it contributed to our enjoyment of our vacation and the area.

2026-07-06 • via Nuitee
M
María Mercedes • couple • es
10
2026-07-05 • via Nuitee
A
Abdelkader • couple • il
10
2026-07-02 • via Nuitee
L
Lea • family_with_children • us
10
The most perfect place to stay!
Pros:

This place is absolutely incredible. I would stay here again. Audrey and Katherine were amazing. Audrey runs the place. I was with my husband and 2 children, 11 and 14. We had the 2 bedroom bungalow and it was beautiful with an outdoor hot tub overlooking the property and you could see snow caps on the mountains. The gentleman at the front desk ordered us taxis whenever we wanted to go into the town of Ollantaytambo. It only took a few minutes to get a taxi and to get to town and super affordable. The Alpacas on property are adorable. The hotel picked us up from the airport and that was a huge perk. Very small fee. Breakfast was great and dinner was great. All of the wines and cocktails were really great as well. I was between staying in the town or booking this 5 star place. I am so happy that I did NOT stay in town and stayed here. We loved the pool table and fire pit. Sightsee in the town, but get out to the serene countryside.

Cons:

I loved everything about this place.

2026-06-28 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Matias Alfredo • family_with_children • ar
10
Excelente!!
Pros:

La calidez del personal
Los paisajes más hermosos del valle sagrado
El confort de todo el hotel

2026-06-24 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-06-06 • via Nuitee
S
SARA • couple • es
10
Lugar perfecto en la naturaleza para visitar Machu pichu
Pros:

El personal es encantador. Una muy buena opción de hotel si quieres disfrutar de la naturaleza del Valle sagrado y salirte un poco del ruido y de las tiendas. Nosotros queríamos hacer una excursión por todo el valle sagrado desde Cuzco y nos hicieron la ruta y nos llevaron hasta el hotel.

Tambien puedes cenar allí una comida tradicional peruana riquísima que hacen ellos mismos. Además, nos pusieron facilidades para desplazarnos hasta el centro de oyantaytambo en todo momento (incluso de madrugada para llegar a Machu pichu dándonos el desayuno en formato picnic para llegar a la visita). También tienen dos alpacas que son una auténtica monada.

Un lugar en definitiva muy recomendable, seguro que volveremos.

2026-06-01 • via Nuitee
A
Adela • couple • de
8
Viel Komfort
Pros:

Schöne ruhige Lage, zwei süße Alpakas, tolle große Zimmer und Betten. Zimmer mit PlayStation und Billiard.

Cons:

Das Frühstück war zu wenig, Eierspeisen nur auf Nachfrage.

2026-05-30 • via Nuitee
L
Laura • extended_group • co
10
2026-05-20 • via Nuitee
G
Gladys • family_with_children • fr
9
Nous avons adoré !
Pros:

L’emplacement, le bungalow, le room service, le personnel, le calme

Cons:

Rien

2026-05-19 • via Nuitee
R
Riccardo • solo_traveller • it
8
2026-05-18 • via Nuitee
A
Anne Davis • solo_traveller • us
10
2026-05-10 • via Nuitee
C
Carolina • couple • br
10
Pros:

Hotel maravilhoso, muito lindo, quarto confortável e grande, bem limpo! tivemos uma ótima experiência nos dias em que estivemos hospedados! Recepcionista Katherine muito atenciosa!

Cons:

Localização do Hotel é afastado do centro de Ollantaytambo, aproximadamente uns 20 min de carro. Tivemos um pouco de dificuldade no translado

2026-05-10 • via Nuitee
R
rael • family_with_children • gb
8
Pros:

Room was a good size , shower was hot and powerful. Bed was comfy. Staff were very friendly amd helpful . Its a little bit out of town but they have a good realiable taxi service to take you to and from. It was a bit pricey compared to standard taxis but its easy and convenient.

Cons:

Breakfast was basic but wasnt bad.

2026-04-29 • via Nuitee
H
Hock Guan • extended_group • my
10
Good to relax here
Pros:

Outskirts of city and surrounding by mountains and Quinoa. Can enjoy bicycle to nearby area

2026-04-28 • via Nuitee
F
Feliz • solo_traveller • es
10
Magnífica experiencia
Pros:

Almendra y Katherine muy amables y dispuestas. El servicio de recogida y el tour por el Valle Sagrado.

2026-04-28 • via Nuitee
F
Feliz • couple • es
10
Estancia de ensueño
Pros:

las instalaciones, dónde está situado. la limpieza y el personal. Katherine y Almendra excepcionales. Su servicio de recogida y el tour por el Valle Sagrado.

2026-04-28 • via Nuitee