Del Pilar Ollantaytambo

Hotels
Independent
9.2 (35 reviews)
Parcela 19 Via Carrozable Sector Chillca, Valle Del Vilcanota, Ollantaytambo, 8675 , Ollantaytambo , PE

Facilities

Free breakfast
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 13:12

Property Description

Experience unparalleled comfort and convenience at Del Pilar Ollantaytambo, where every detail is designed for your relaxation.

Indulge in Culinary Delights
Savor local and international cuisine at Aymuray, our onsite restaurant, or take advantage of room service for an intimate dining experience. Don't miss our complimentary breakfast, served daily.

Recreation and Relaxation
Unwind with an onsite massage or explore the surroundings with our bicycle rentals. Enjoy complimentary Wi-Fi, a game room, and daily guest receptions to mingle and relax.

Modern Amenities for Every Need
Stay connected with Smart TVs in your room, and utilize our business center and concierge services for a seamless experience. With a 24-hour front desk and airport shuttle options, your comfort is our priority.

Book your stay today and elevate your travel experience at Del Pilar Ollantaytambo!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 35 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Mustafa partner
10
Pros:

The view from this property is absolutely gorgeous, and the people are really friendly, will definitely be back

2025-04-25 via Nuitee
C
Christina
8
Pros:

This was a beautiful place to stay. We loved our bungalow and the setting. The only negative is that it is so remote and hard to get anywhere. It would be so helpful if there was some shuttle service available into town.

2025-04-17 via Nuitee
S
SAKETA partner
10
Pros:

Very beautiful place surrounded by mountains. Peaceful, dint feel like leaving. The staff is awesome, very kind.

2024-11-20 via Nuitee
M
michellepO328HF Family
10
Tranquil setting
Pros:

Staff were so accommodating and helpful. Naysha from reception organised last minute trips/activities/bus tickets to Machu Picchu, nothing was a problem. Alejandro organised pick up for us from Cusco to the hotel. Beautiful setting surrounded by mountains, alpacas on site, beautiful rustic decor like an hacienda, games room had billiards/chess/poker tables and lots of games. Food was delicious, bungalow where we stayed was incredibly comfy and clean with a jacuzzi!

2024-09-21 via Tripadvisor
L
luamingjie Friends getaway
8
Spacious 2nd level rooms with balcony
Pros:

The room is equipped with mounted heaters and functional hot water showers. The wifi coverage is strong and quick speed. Do note that the outdoor walkways to the rooms are sheltered, so it might be cold for a brief seconds to get to the concierge. The blaring horns from the Peruvian Railway can be heard in the room occasionally throughout the day.

2024-06-13 via Tripadvisor
K
Karen
10
Pros:

Beautiful, peaceful, nice place to stay. Friendly staff. We really enjoyed it. We visited Machu Pichu
And areas around the Sacred Valley. Highly recommend this place if you have transportation or can arrange it. The hotel might be able to help with that. We rented a car.

2024-05-22 via Nuitee
A
ayelip Couples
10
Wonderful
Pros:

Beautiful place. Amazing views. We stayed only night there but we definitely want to go back.
Fabian the chef and Lourdes were very attentive with us. We have a lovely stay. We really recomend this place. It is a little bit far from Ollantaytambo, but the ride there is 200% worth it.

2024-04-11 via Tripadvisor
H
howardd826 Couples
10
The Most Relaxing Lodge in the Sacred Valley
Pros:

I felt like I was in the Eagle's song, Hotel California - but without the menace. This place is just intoxicating, Set in a quiet field surrounded by crops, mountains and the Urubamba river, this beautifully designed lodge was a perfect counterpoint to the crowds and bustle of Ollantaytambo. For those wishing to visit town, the hotel provides a shuttle service (I do not recall what, if anything they charge for this). It is a short, pleasant drive. The staff was friendly and attentive. The food in the restaurant was delicious. The beds were extremely comfortable. The place was spotless. I had not relaxed so fully nor slept so well in a long time.

2023-10-30 via Tripadvisor
A
annd206 Couples
10
A hidden gem and peaceful getaway!
Pros:

This is a beautiful and charming hotel. The staff are gracious and accommodating, the rooms lovely and spacious, and the location has fantastic views of the mountain ranges and Sacred Valley area around Ollantaytambo. We rode the bikes they provide along the road which follows the train tracks towards Machu Picchu.

It is important to understand that the hotel is 20 minutes outside Ollantaytambo by car. (The hotel has a van and can provide transport.). We arrived after a long international flight and car ride and ate in while there. (The food was very good.) We slept deeply. It was the perfect place to start our multisport trip. We loved it!!

2023-10-26 via Tripadvisor
C
Charles partner
10
Pros:

It was quiet and I felt safe. A great value for the cost.

2023-10-25 via Nuitee
U
Usautter Family ie
10
A true haven…
Pros:

The Del Pilar Ollantaytambo hotel is a true gem: we were staying in one of the tastefully furnished bungalows with its own jacuzzi, and the views of the surrounding mountains was just stunning. The hotel staff is simply lovely and very helpful (one of us had a broken leg and they organized a wheelchair and helped us with everything) the food great (try the pisco-seasoned lomo…). Add to that the two cuddly resident alpacas and our stay was perfect.

2023-10-15 via Tripadvisor
S
shiraziwine Solo travel ir
8
Lovely
Pros:

This hotel is located just few minutes driving from main sq of Ollantaytambo, it has a cute architecture and serves very nice rooms, the yard is amazing and every thing there is memorable.
You can sit next to fire place in the lobby and enjoy even talks with your companion

2022-10-01 via Tripadvisor
J
janehH2413CV NONE
10
Wish we could have stayed here longer!
Pros:

Loved this slightly out of the way hotel. Beautiful settings!! Rooms excellent, staff pleasant and welcoming. Ate in the restaurant...wonderful meal. We were a party of 18 so it takes some doing to feed all of us a once. Would love to come back to relax and enjoy it's peacefulness, nestled in the valley and surrounded by mountains! Woke up to see the lawn mowing alpacas!

2022-07-18 via Tripadvisor
F
F8811KK_ Solo travel
10
This is the most beautiful hotel in Peru, and the best hotel I've ever been to!
Pros:

Del Pilar is the best hotel I've ever been to. Everything is wonderful in it: the location is amazing in its beauty, the interiors and exteriors of public buildings, and the level of service, and the standard of cleanliness, and the kitchen, and the courtesy and responsiveness of the staff. This is a wonderful place to stay in Ollantaintambo. I have not regretted a single minute of my stay here. The hotel left the best impression of itself. I plan to definitely go back there again. This place is very convenient for visiting the Ollantaintambo complex, the departure point to Machu Picchu by train, as well as for independent hiking in the Andes. This is an exceptional place with an excellent level of service. I highly recommend this hotel to anyone who is tired of the urban environment, but at the same time does not want to lose in comfort, being in the bosom of nature. From this point of view, the Hotel Del Pilar is the best hotel in all of Peru)

2022-05-22 via Tripadvisor
H
Hugh partner
8
Pros:

The hotel was very quiet during our stay and the restaurant was very average. However, the room was comfortable and the staff were all extremely helpful. It’s a shame that the hotel wasn’t a bit busier. AA little bit far from Ollantaytambo.

2022-05-12 via Nuitee
H
Hugh partner
8
Pros:

We had a pleasant stay at this hotel and the staff were very helpful. However, the hotel was extremely quiet and lacked some atmosphere.

2022-05-11 via Nuitee
D
dmosquera08 Family pa
10
Great location in Sacred Valley, near Cuzco and Macchu Pichu
Pros:

Excellent service, delicious food, idyllic surroundings. Near interesting sites such as Sacred Valley, Cuzco and surroundings, Macchu Pichu. Very nice accomodations. Cozy atmosphere and real nice stay overall.

2022-03-19 via Tripadvisor
V
Verified traveler partner
10
Pros:

This hotel was absolutely incredible!! The location is quiet and remote and so peaceful. The staff gets to know you right away and is so accommodating. Love, love and can’t wait to return

2021-06-19 via Nuitee
P
Paloma
10
Great Stay!
Pros:

Amazing and relaxing! It’s a little ways away from Ollantaytambo, but worth the drive for the spectacular views and property.

2020-02-19 via Nuitee
V
Verified traveler
10
Pros:

I wish they were close to peru rail. I cannot find anything wrong in thus hotel.

2019-11-28 via Nuitee