Hotel Novela Star

Hotels
6.5 (6 reviews)
Route Express Lomé – Cotonou, Quartier Avépozo Plage , Lomé , tg

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Hotel structure
Cons:
Poor room maintenance
Misleading star rating

Categories

Cleanliness
3.71
The very poor maintenance of the hotel rooms that don't deserve their misleading 4 stars.
Service
7.68
Standard quality for this hotel tier.
Location
8.22
Emplacement is positive.
Room Quality
3.67
Specific sentiment from text regarding poor maintenance.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
6.16
Standard quality for this hotel tier.
Food and Beverage
8.21
Standard quality for this hotel tier.
Overall Experience
6.18
Mixed feelings due to poor room maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:37

Property Description

Beachfront 3-Star Accommodation: Hotel Novela Star in Lomé offers a picturesque beachfront setting with an outdoor pool, garden, and shared lounge for a relaxing stay.

Comfortable Rooms and Amenities: Each room at Hotel Novela Star features a desk, private bathroom with free toiletries, TV, air conditioning, and some even include a seating area and fridge for added convenience.

Convenient Facilities and Services: Enjoy free WiFi, shuttle service, room service, and on-site dining at the African cuisine restaurant. Additionally, take advantage of free private parking, a terrace, fishing opportunities, car hire, and multilingual staff for a hassle-free stay.

Book your stay at Hotel Novela Star for a memorable beachside retreat in Lomé!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 10.68 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 6 reviews
Cleanliness: 3.71
Service: 7.68
Location: 8.22
Room Quality: 3.67
Amenities: 8.2
Value for Money: 6.16
Food and Beverage: 8.21
Overall Experience: 6.18
J
JACQUES • family_with_children • fr
4
Pros:

Emplacement, la structure globale de l'hôtel qui a perdu de sa superbe

Cons:

Le très mauvais entretien des chambres de l'hôtel qui ne mérites pas ses 4 étoiles trompeuses

2026-01-03 • via Nuitee
Y
yao • solo_traveller • it
6
2025-09-30 • via Nuitee
D
Dr. • solo traveller • de
6
Overall, a very quiet and affordable place to relax and enjoy the beach.
Pros:

The location is great and very quiet. I like that, and the personnel has been very friendly. A very nice place, close to the beach and away from the mayhem of the city, although not far from the city. Overall, a very quiet place to relax and enjoy the beach.

Cons:

This place, although very nice, looks abandoned and has not been renovated over the last 10 years. A bit more efforts can be invested in cleaning the rooms.

2023-07-03 • via Nuitee
J
John
8
Pros:

Nice property that is outside the city which is good for safety. not many transportation options. Don't do Uber or pay for anyones Uber, It will be expensive to do. The staff was nice, however most not English speaking. I would stay again. This is a beautiful beach front property.

2023-05-18 • via Nuitee
V
Verified traveler
4
Pros:

At first given garden view room, but moved to sea view when we showed proof of that choice when booked. Did not feel very welcome. No verbal or written info about meals etc. Requested Wi-Fi code at least twice in the space of an hour. Finally, after returning to reception to query, a manager came to room and insisted on entering code himself into my phone. Very dangerous electric power points/sockets: hanging loosely out of wall, evidence of shorting of switch behind bed, spare socket not functioning, fridge disconnected and mouldy (photos available if required). When reported fridge problems to reception, was told someone would come to look. No-one came. Bathroom not really clean, with unsightly holes in shower area. Breakfast was adequate, but we were told only one free breakfast was included per room so had to pay for the second. Our booking proof that we'd paid for room with breakfast included was dismissed. Staff were so unhelpful and disinterested and the room had such dangerous electrics that, although we'd prepaid for 4 nights, we felt unable to stay there for more than one night. We had to find an alternative hotel. How very very disappointing!! The hotel setting and grounds were beautiful and immaculately kept.

2018-11-26 • via Nuitee
S
Sylvie
8
Hôtel calme et accueillant
Pros:

Un hôtel qui mérite à être connu malgré son éloignement du centre de Lomé.
Personnel accueillant et serviable.
Petit bémol sur la chambre avec des prises de courant défaillantes. Bonne climatisation.

2018-04-23 • via Nuitee