Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

Hotels
•
Home2 Suites by Hilton
8.5 (719 reviews)
3301 Gaston Avenue , Dallas , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Parking issues
Inconsistent cleanliness
Uncomfortable beds

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness positively, but some noted issues with stains and cleanliness inconsistencies.
Service
9.11
Multiple reviews praised the friendly and cooperative staff.
Location
9.15
The location received positive feedback for convenience and nearby attractions.
Room Quality
8.1
Rooms were described as comfortable, but some mentioned issues like uncomfortable beds.
Amenities
8.13
Amenities were generally well-received, although some guests had complaints about coffee availability and misrepresented features.
Value for Money
8.59
Guests found the overall pricing reasonable, but some felt it was a bit overpriced.
Food and Beverage
8.64
Breakfast received good reports for variety and quality.
Overall Experience
8.61
Overall, many guests had a pleasant stay, despite some issues with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Modern Accommodations
Experience comfort and convenience at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White. Our rooms feature a desk, flat-screen TV, and stylish decor to make you feel at home.

Prime Location
Located just minutes away from popular attractions like Dallas World Aquarium and AT&T Performing Arts Center, our hotel is the perfect choice for travelers looking to explore the vibrant city of Dallas.

Exceptional Service
Enjoy complimentary WiFi, a 24-hour front desk, and air-conditioned rooms during your stay. Whether you're here for business or leisure, our dedicated staff is here to ensure you have a memorable experience.

Book your stay at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White for a delightful and hassle-free trip to Dallas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8.5
Based on 719 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Alexis • couple • us
10
2026-02-14 • via Nuitee
S
Stacie • couple • us
10
Pros:

The hotel was exactly where I needed it be as I have appointments at Baylor hospital, two blocks away!
The bed was very comfortable and the room quiet.
There is a walk-in shower that I love too.

Cons:

The parking garage not being attached to the hotel and the door to the hotel is way around the block. Not great if you're a woman alone at night in this area.

2026-02-12 • via Nuitee
J
Jenny • family_with_children • us
6
It was okay, it got the job done. Probably won’t return next time.
Pros:

The layout of the room was good

Cons:

I was charged for something that I still don’t know what..
we left the room tidy, so not sure what the extra charge was for. I should’ve been notified with the bill and reason.

Also I felt it was unsafe to have the parking garage unattached to the building walking at night and early morning with my child and luggage to my car..

2026-02-11 • via Nuitee
Y
Y • solo_traveller • us
8
2026-02-11 • via Nuitee
P
Penni • couple • us
5
Pros:

We like the cleanliness of the hotel and we love the set up of the rooms.

Cons:

When we first checked in the lady at the desk was extremely rude. When we would ask her a question she would just point giving the perception that she thought we were stupid for asking. We book Home2Suite because we were impressed with the first one we stayed at. But the first impression we received at this most recent one was very negative.
The way the parking garage sits beside the hotel and you have to walk to the hotel door which is not in view of anyone at the front desk feels unsafe

2026-02-09 • via Nuitee
K
Karmeena • solo_traveller • us
9
2026-01-31 • via Nuitee
T
Tatyionna • couple • us
9
2026-01-23 • via Nuitee
T
travis • couple • us
6
Good location, needs a deep clean and furniture fabric that will not stain. Be aware of parking fees
Pros:

Good breakfast. Nice staff.

Cons:

Lots of stains on the furniture in the room, horrible water pressure in the shower. USB outlet not working.

2026-01-21 • via Nuitee
M
Madelyn • couple • us
9
Pros:

Location was great. Glad they had a parking garage.

2026-01-20 • via Nuitee
L
LaToya • family_with_children • us
10
Pros:

Everything was perfect. Not one complaint.

2026-01-20 • via Nuitee
S
Sadat • solo_traveller • ch
5
2026-01-20 • via Nuitee
Y
Yen Wen • solo_traveller • tw
8
2026-01-20 • via Nuitee
L
Laura • family_with_children • us
10
Convenient.
Pros:

Close to the hospital. I had an early appointment the next morning with my grandma. So convenient.

Cons:

N/A

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
10
I enjoyed my stay and will be staying there on our frequent medical visits.
Pros:

Enjoyed the convenience of not having to go out for breakfast.

2026-01-19 • via Nuitee
J
Joseph • solo_traveller • us
7
2026-01-19 • via Nuitee
K
Kelsey • couple • us
10
This is my go to hotel for dallas!
Pros:

It was very clean! There was no trash anywhere besides the parking garage and the trash cans were over flowing. The staff were nice; Even the maintenance and housekeeping told us bye and have a great day.

Cons:

Nothing! It was fantastic!

2026-01-19 • via Nuitee
W
William • couple • us
9
Very nice facility. Professional and helpful staff.
Pros:

I trust the brand.

Cons:

Location was off, parking was unsafe. The walk from the parking garage to the hotel was confusing.

2026-01-19 • via Nuitee
L
Larry • solo_traveller • us
1
I received terrible service and was refused my prepaid room!
Pros:

Nothing!

Cons:

Although I paid up front for the room i was refused access a room. I was forced to stay elsewhere. Please return my unused payment. I plan to report this to the BBB if not resolved immediately.

2026-01-19 • via Nuitee
J
Jasper • solo_traveller • nl
8
2026-01-19 • via Nuitee
F
Florence • family_with_children • us
7
I would stay again but in comparison to other homes 2 suites in the area it could use a touch up.
Pros:

The staff were nice.

Cons:

It could have been cleaner. A connected/covered pathway to the garage would be appreciated.

2026-01-14 • via Nuitee