Grand Hotel Neum Wellness & Spa

Hotels
8.1 (2679 reviews)
Zagrebačka 2 , Neum , ba
+387 36 880-222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Spacious Rooms
Cons:
Service Issues
Value for Money Concerns
Food Quality Inconsistencies

Categories

Cleanliness
7.68
Overall cleanliness is mentioned positively, but some reviews mention issues with public areas.
Service
8.65
Service is generally described as friendly, though some negative experiences were noted.
Location
8.69
The location is praised for accessibility to amenities and places of interest.
Room Quality
8.14
Rooms are noted as clean and spacious, but some comments highlight the need for updates.
Amenities
8.17
Amenities such as pools are positive, but some complaints about overcrowding exist.
Value for Money
7.63
Mixed sentiments on value; concerns about the pricing relative to the offered services.
Food and Beverage
7.68
Breakfast options are good, but food quality inconsistencies noted.
Overall Experience
8.15
Experience overall is good, but highlighted issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:57

Property Description

Luxurious Accommodation & Amenities

Grand Hotel Neum, located in the heart of Neum, offers a premium stay experience with an outdoor pool, fitness center, and a lush garden. Indulge in comfort with air-conditioned rooms, flat-screen TVs, and private balconies overlooking the sea.

Dining & Leisure Options

Savor delicious meals at the on-site restaurant, unwind in the sauna, or enjoy a game of table tennis and mini-golf. The hotel's terrace is perfect for relaxing with a view.

Convenient Location & Services

Benefit from free WiFi, 24-hour front desk assistance, and complimentary private parking during your stay. Explore nearby attractions like Neum Beach and Walls of Ston, with car hire services easily accessible.

Book now at Grand Hotel Neum for a memorable and relaxing getaway in Neum.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Location

Guest Reviews

8.1
Based on 2679 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 8.15
D
Davor • family_with_children • at
7
In general i was satisfied with a service. There is still room for improvement. But i cannot complain about anything.
Pros:

Pools in a Hotel are excellent.

Cons:

Access to a sea.

2026-08-08 • via Nuitee
M
Miroslav • solo_traveller • hr
9
Pros:

Super čisto, osoblje ljubazno

2026-08-08 • via Nuitee
D
Damir • solo_traveller • ba
10
2026-08-08 • via Nuitee
A
Arnela • solo_traveller • ba
10
2026-08-08 • via Nuitee
E
Elvira • couple • nl
8
2026-08-07 • via Nuitee
S
Sitar • family_with_children • nl
8
Totul a fost foarte bine. Singura problemă a fost cu găsirea imediată a unui loc de parcare, dar asta e.
Pros:

Piscinele, locația, mâncarea, camerele.

Cons:

Parcarea, ușor îngustă din punctul meu de vedere. Având un copil mic, consider ca ar trebui ca locurile pentru persoanele cu copiii sub 3 ani ar trebui să fie mai apropiate de intrarea în hotel. Un fel de prioritate pentru familiile cu copii mici.

2026-08-07 • via Nuitee
V
Vahid • couple • ch
9
2026-08-07 • via Nuitee
V
Vanja • solo_traveller • rs
8
2026-08-07 • via Nuitee
A
Armin • family_with_children • ba
9
2026-08-07 • via Nuitee
R
Rasid • extended_group • de
6
Die Zimmer sind renovierungsbedürftig… sonst ok
Pros:

Strandnah, Essen war lecker. Die Zimmer sollten dringend renoviert werden. 3/10 Sterne. Rezeption ist sauber und neu. Das Hotel (die Zimmer, Balkons, Teppiche und Flurgang) sind leider sehr unter gekommen (schade). Sonst ist das Hotel schön. Der Zugang zum Strand war super per Lift. Pools sind schön. Lage ist sehr gut. Personal war sehr nett. Parkplatz vor dem Hotel gehabt. Leider konnten wir das E-Auto nicht laden, da Autos drauf waren, die keine E-Autos sind. Die Rezeption meinte, dass die dagegen nichts machen können. Schade!

Cons:

Wir hatten 2 Zimmer nebeneinander. Das eine Zimmer roh nach „ALT, sehr ALT“, die Teppiche waren mit extremen Flecken. Türen waren extrem dreckig.

2026-08-07 • via Nuitee
R
Rijad • couple • ba
9
Pros:

Obroci su izvrsni, hrana je raznovrsna, kvalitetna i ukusna. Osoblje je jako ljubazno, susretljivo i svi su uvijek nasmijani. Sadržaji su bogati na bazenima i općenito u hotelu.

Cons:

Nedostatak sadržaja u sobi kao sto je kuhalo za čaj ili kafu i voda.
Na večeri je piće samo uz plaćanje

2026-08-07 • via Nuitee
E
Eldar • family_with_children • ba
7
2026-08-07 • via Nuitee
K
Kristina • extended_group • rs
10
2026-08-07 • via Nuitee
E
Emilie • family_with_children • fr
10
Emplacement idéal
Pros:

La gentillesse du personnel , le calme de l endroit et les piscines.
Les repas sont complets
Une pensée toute particulière au chanteur qui était présent chaque soirs.
C est la deuxième fois que nous venons et ça ne sera pas la dernière
Nous recommandons

Cons:

Les concombres n étaient pas frais (dataient certainement de la veille)
Les boissons le soir qui sont payantes ( l eau devrait être gratuite 1 bouteille de 0,75cl pour 3,50 €) pour le reste cela reste entièrement normal.

2026-08-06 • via Nuitee
F
Fadil • family_with_children • ca
10
Very good hotel and staff
Pros:

Everything is good

Cons:

Nothing

2026-08-06 • via Nuitee
D
Dawid • solo_traveller • pl
10
2026-08-06 • via Nuitee
S
Selmir • extended_group • de
7
Sehr nett und professionell
Pros:

Schwimmbad Sauna Massage

Cons:

Klimaanlage Schwach

2026-08-05 • via Nuitee
S
Sonja B.N. • solo_traveller • ch
9
Wir werden wieder kommen
Pros:

Personal sehr nett und freundlich. Hotel auch sehr schön. Wir sind schon drittes Mal hier.

Cons:

Pool konnte besser gereinigt werden. Wasser war milchig und hatte schon viel Schmutz am Poolboden.
Frühstück und Abendessen konnte um halbe Stunde länger sein. Und sollte mehr von bosnische Küche vorgestellt werden. Fast ganze Woche war gleiche Menü.
Zum Frühstück konnte man auch Burek verschiedene Sorten oder verschiedene Teig Gerichte angeboten werden.
Zum Abendessen konnte auch z.B. Mal Sogan Dolma oder ähnliches angeboten werden.
Management konnte sich überlegen um Kinderprogramm anzubieten ( z.B. Minidisco und ähnliches) .

2026-08-05 • via Nuitee
A
Aljukic • family_with_children • lu
2
2026-08-05 • via Nuitee
P
Pavol • solo_traveller • sk
8
Pros:

Super oddych, splnilo ocakavanie

Cons:

Zaujimalo by ma, ci nie je mozne, samozrejme za poplatok mat napoje k veceri ako maju francuzsky hostia

2026-08-04 • via Nuitee