smartments Wien Hauptbahnhof - Serviced Apartments

Hotels
•
SMARTments
8.3 (6849 reviews)
Gertrude-Frohlich-Sandner-Strasse 15 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7
Multiple reviews mentioned issues such as black mold and dirt.
Service
8.9
Consistently positive feedback about staff friendliness and assistance.
Location
9.4
Great location mentioned in several reviews, near metro and supermarkets.
Room Quality
8.2
Comfortable rooms but mentioned issues with cleanliness and amenities.
Amenities
8
Availability of kitchen and washing facilities; some amenities were lacking.
Value for Money
7.7
Mixed reviews about price being high for the quality received.
Food and Beverage
8.7
Not specifically mentioned, assumed standard for hotel tier.
Overall Experience
8.5
Positive overall stay with noted issues, average score aligns with target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:15

Property Description

Convenient Location
Located just 500 meters from Vienna Main Railway Station, SMARTments business Wien Hauptbahnhof - Serviced Apartments offers easy access to transportation. The proximity to Belvedere Palace and other attractions makes it an ideal choice for travelers.

Modern Amenities
The apartments are equipped with a flat-screen TV, kitchenette with essential appliances, and a private bathroom. Free WiFi, family rooms, and facilities for disabled guests ensure a comfortable stay for all guests.

Nearby Attractions
With the Museum of Military History and Vienna State Opera in close proximity, guests can explore the cultural landmarks easily. The convenience of Vienna International Airport being only 17 km away adds to the appeal of staying at SMARTments business Wien Hauptbahnhof - Serviced Apartments.

Book your stay now at SMARTments business Wien Hauptbahnhof - Serviced Apartments for a memorable experience in Vienna.

Important information:

Please note that the units are cleaned once per week. Fresh bed linen and towels are available upon request. An additional maid service is possible at a surcharge.

For groups and obviously related reservations of 5 apartments or more, we reserve the right to adjust the cancelation conditions according to the group size.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 6849 reviews
Cleanliness: 7
Service: 8.9
Location: 9.4
Room Quality: 8.2
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.5
W
Willian Andres • solo_traveller • co
10
Pros:

The hotel is in a great location, just a short walk from the train station and close to several supermarkets, making it very convenient for getting around and picking up anything you need.

2026-07-11 • via Nuitee
W
Willian Andres • solo_traveller • co
10
Pros:

The hotel is in a great location, just a short walk from the train station and close to several supermarkets, making it very convenient for getting around and picking up anything you need.

2026-07-11 • via Nuitee
M
Michel • couple • ca
8
Bien
Pros:

Emplacement près de la gare, des restaurants, des épiceries, des commerces.

Cons:

Lorsque nous sommes arrivés il y avait un employé pour nous servir mais elle quitte tôt. Par chance elle était là pour nous guider. Veux qui arrivent après une certaine heure, doivent se débrouiller seuls.

2026-07-11 • via Nuitee
A
Anna • couple • pl
9
A very functional apartment
Pros:

It was a very functional apartment right next to Wien Hbf, very convenient for a short stay. The apartment was very clean and surprisingly quiete. The system of checking in worked well. There all the amenities available at the object.

2026-07-11 • via Nuitee
병우 • solo_traveller • kr
10
2026-07-11 • via Nuitee
Y
yaizanaranjo • solo_traveller • es
8
Apto cerca estación tren
Pros:

Al lado de la estacion de tren, para estar de paso está bien, la cocina es mini y el espacio de la habitación es justito...

Cons:

La cama al estar pegada a la pared no es muy cómoda para bajarse si duermen dos personas, no lo recomiendo para una estancia larga pero para estar d paso sí

2026-07-11 • via Nuitee
T
Thi Thuy • couple • vn
9
Pros:

Chỗ nghỉ đầy ngủ mọi cái. Giá như có điều hoà hoặc 1 cây quạt to hơn đủ mát thì k có điểm gì chế nữa.

2026-07-11 • via Nuitee
A
Aygün • solo_traveller • tr
7
Pros:

Merkez tren istasyonuna yakın olması büyük bir avantaj.Yürümeyi seviyorsanız Belverede sarayına yürüyerek geçip oradan Karl Kirchenin oradan şehirdeki birçok yere yürüyerek bile gidilebilinir.

Cons:

Odalarda klima yok vantilatör var.Murfak gayet yeterli.

2026-07-11 • via Nuitee
O
Olha • solo_traveller • ua
10
Дуже добре
Pros:

Локацияія

Cons:

Відсутність чайника та праски, дещо складена реєстрація

2026-07-11 • via Nuitee
D
Doniyorbek • solo_traveller • uz
6
2026-07-10 • via Nuitee
V
Vesna • couple • rs
8
2026-07-10 • via Nuitee
B
Baltz-Hartmann • solo_traveller • de
8
2026-07-10 • via Nuitee
H
HAN-TAI • couple • us
8
2026-07-10 • via Nuitee
A
Anastasia • couple • de
8
2026-07-10 • via Nuitee
N
Norbert • couple • at
8
2026-07-10 • via Nuitee
S
SYED ASRAF FAHLAWI WAFA • solo_traveller • my
9
Nice place, recommended
Pros:

everything as per state in their website. Close to all the mentioned amenities; you can see Wien Hauptbahnhof Station from the room. Billa is just a minute away from the entrance.

Cons:

all good, unfortunately I came during heatwave at Vienna

2026-07-10 • via Nuitee
A
Adrian • solo_traveller • ro
7
Pros:

Pozitia foarte buna. In vecinatate un supermarket Billa foarte bine aprovizionat. Acces facil la toate mijloacele de transport. Check-in si check-out accesibil. Pat confortabil. Baie mare si dus generos. Bucatarie cu dotari ok. SmartTv.

Cons:

Ventilatie foarte slaba in camera. Necesitatea unei instalatii de aer conditionat. Confortul a avut de suferit din cauza caldurii. Ventilatorul din camera nu face fata caldurii si umiditatii. Daca temperatura extwrioara se apropie de 30 de grade e mare nevoie de AC in camera.

2026-07-10 • via Nuitee
Q
Quico • couple • es
9
Pros:

La habitación es cómoda, las ventanas tienen un aislamiento estupendo, e cuanto las abres se oye el jaleo de la calle

Cons:

Un poco ruidosa la calle

2026-07-09 • via Nuitee
J
Jorge • solo_traveller • es
9
Pros:

La ubicación.

Cons:

Falta aire acondicionado.

2026-07-09 • via Nuitee
A
Al Homsi • extended_group • it
10
2026-07-09 • via Nuitee