smartments Wien Hauptbahnhof - Serviced Apartments

Hotels
•
SMARTments
8.3 (6667 reviews)
Gertrude-Frohlich-Sandner-Strasse 15 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7
Multiple reviews mentioned issues such as black mold and dirt.
Service
8.9
Consistently positive feedback about staff friendliness and assistance.
Location
9.4
Great location mentioned in several reviews, near metro and supermarkets.
Room Quality
8.2
Comfortable rooms but mentioned issues with cleanliness and amenities.
Amenities
8
Availability of kitchen and washing facilities; some amenities were lacking.
Value for Money
7.7
Mixed reviews about price being high for the quality received.
Food and Beverage
8.7
Not specifically mentioned, assumed standard for hotel tier.
Overall Experience
8.5
Positive overall stay with noted issues, average score aligns with target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:15

Property Description

Convenient Location
Located just 500 meters from Vienna Main Railway Station, SMARTments business Wien Hauptbahnhof - Serviced Apartments offers easy access to transportation. The proximity to Belvedere Palace and other attractions makes it an ideal choice for travelers.

Modern Amenities
The apartments are equipped with a flat-screen TV, kitchenette with essential appliances, and a private bathroom. Free WiFi, family rooms, and facilities for disabled guests ensure a comfortable stay for all guests.

Nearby Attractions
With the Museum of Military History and Vienna State Opera in close proximity, guests can explore the cultural landmarks easily. The convenience of Vienna International Airport being only 17 km away adds to the appeal of staying at SMARTments business Wien Hauptbahnhof - Serviced Apartments.

Book your stay now at SMARTments business Wien Hauptbahnhof - Serviced Apartments for a memorable experience in Vienna.

Important information:

Please note that the units are cleaned once per week. Fresh bed linen and towels are available upon request. An additional maid service is possible at a surcharge.

For groups and obviously related reservations of 5 apartments or more, we reserve the right to adjust the cancelation conditions according to the group size.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 6667 reviews
Cleanliness: 7
Service: 8.9
Location: 9.4
Room Quality: 8.2
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.5
L
LETICIA • solo_traveller • es
8
Pros:

Apartamento justo al lado de la estación central de Viena, con acceso a linea 1 de metro y supermercado en la propia estación.

2026-06-06 • via Nuitee
A
Andreas • solo_traveller • at
5
Pros:

Die Lage

Cons:

Ausstattung und der Check in

2026-06-06 • via Nuitee
M
marta • couple • ar
10
2026-06-06 • via Nuitee
T
Tetsuya • solo_traveller • jp
6
コスパは良かった
Pros:

ロケーションはとても良いと思いました

Cons:

宿泊している他の方々のマナーの問題と思いますが、グランドフロアの流し周りが汚れていたり使った後の食器がそのままだったりしたので、その辺りのルールを皆が守りやすいように案内をつけたりルールをわかりやすくしたりする必要を感じました

2026-06-06 • via Nuitee
G
Georgi • solo_traveller • at
10
2026-06-06 • via Nuitee
J
James • solo_traveller • hu
9
Nice stay in Vienna
Pros:

it was a very clean and calm room. There was everything in the kitchenette you need for a short stay
The location near to the railway station was ideal.

2026-06-06 • via Nuitee
P
Philippe • solo_traveller • fr
10
2026-06-06 • via Nuitee
A
Alessia Pia • couple • it
10
2026-06-06 • via Nuitee
H
Haytham • solo_traveller • eg
8
It was a great experience
Pros:

Very close to Vienna train station, 5 minutes walk to restaurants and cafes

Cons:

No Air conditioner the room was a little bit hot

2026-06-06 • via Nuitee
S
Sofiia • couple • pl
10
2026-06-06 • via Nuitee
M
Ming Jie • couple • ca
10
Pros:

good

2026-06-06 • via Nuitee
M
Ming Jie • couple • ca
10
2026-06-06 • via Nuitee
M
Marianne • couple • ch
7
Für einen Städtetrip von vier Tagen tiptop.
Pros:

Die Grösse

Cons:

Das Bett an der Wand, so dass es nur von einer Seite zugänglich ist.

2026-06-06 • via Nuitee
M
Matea • couple • hr
9
2026-06-06 • via Nuitee
K
Kuang Yoang • solo_traveller • my
7
2026-06-06 • via Nuitee
C
Chen • solo_traveller • tw
8
2026-06-06 • via Nuitee
A
Anastasia • couple • gr
6
Pros:

Ηταν καθαρό και άνετο. Ωραία τοποθεσία.

Cons:

Δεν μπήκε ποτέ κάποιος να μας αλλάξει σεντόνια και πετσέτες.

2026-06-05 • via Nuitee
שלמה • solo_traveller • il
7
Pros:

מזל שהיה משהו שעזר לנו באמצע הלילב עם הציק אין ועם האופניים

Cons:

לא היה מעלית וזה היה קשה עם 2 זוגות אופניים שאלולא האיש צוות לא היינו יודעים איפה לשים.

2026-06-04 • via Nuitee
E
Emma • solo_traveller • au
8
Would stay again. Value for money and clean
Pros:

Clean and comfortable. Close to the station

Cons:

Self check in

2026-06-04 • via Nuitee
J
Josef • solo_traveller • at
4
Eine Jugendherberge zum Preis eines 4*Hotels.
Pros:

Die Lage am Bahnhof war gut!

Cons:

Zimmer im EG. Die Fenster ohne Sicherung. Es war heiß im Zimmer und das Bad war furchtbar. Alles war extrem billig eingerichtet und hatte den Charme einer öffentlichen Toilette.

2026-06-04 • via Nuitee