smartments Wien Hauptbahnhof - Serviced Apartments

Hotels
•
SMARTments
8.3 (6495 reviews)
Gertrude-Frohlich-Sandner-Strasse 15 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7
Multiple reviews mentioned issues such as black mold and dirt.
Service
8.9
Consistently positive feedback about staff friendliness and assistance.
Location
9.4
Great location mentioned in several reviews, near metro and supermarkets.
Room Quality
8.2
Comfortable rooms but mentioned issues with cleanliness and amenities.
Amenities
8
Availability of kitchen and washing facilities; some amenities were lacking.
Value for Money
7.7
Mixed reviews about price being high for the quality received.
Food and Beverage
8.7
Not specifically mentioned, assumed standard for hotel tier.
Overall Experience
8.5
Positive overall stay with noted issues, average score aligns with target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:15

Property Description

Convenient Location
Located just 500 meters from Vienna Main Railway Station, SMARTments business Wien Hauptbahnhof - Serviced Apartments offers easy access to transportation. The proximity to Belvedere Palace and other attractions makes it an ideal choice for travelers.

Modern Amenities
The apartments are equipped with a flat-screen TV, kitchenette with essential appliances, and a private bathroom. Free WiFi, family rooms, and facilities for disabled guests ensure a comfortable stay for all guests.

Nearby Attractions
With the Museum of Military History and Vienna State Opera in close proximity, guests can explore the cultural landmarks easily. The convenience of Vienna International Airport being only 17 km away adds to the appeal of staying at SMARTments business Wien Hauptbahnhof - Serviced Apartments.

Book your stay now at SMARTments business Wien Hauptbahnhof - Serviced Apartments for a memorable experience in Vienna.

Important information:

Please note that the units are cleaned once per week. Fresh bed linen and towels are available upon request. An additional maid service is possible at a surcharge.

For groups and obviously related reservations of 5 apartments or more, we reserve the right to adjust the cancelation conditions according to the group size.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 6495 reviews
Cleanliness: 7
Service: 8.9
Location: 9.4
Room Quality: 8.2
Amenities: 8
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.5
V
Verena Daniela • solo_traveller • at
6
2026-05-09 • via Nuitee
B
Barbora • family_with_children • cz
10
2026-05-09 • via Nuitee
O
Orsolya • couple • ro
9
2026-05-09 • via Nuitee
P
Priscila • couple • se
8
2026-05-09 • via Nuitee
N
Nickolay • solo_traveller • us
10
Pros:

Location, reasonable price.

Cons:

N/A

2026-05-09 • via Nuitee
Z
Zuzanna • solo_traveller • pl
10
2026-05-09 • via Nuitee
Y
Yong • couple • ca
8
Pros:

Perfect location

2026-05-08 • via Nuitee
L
Luise • couple • nl
9
2026-05-08 • via Nuitee
A
Alba • solo_traveller • es
9
Ideal. Ubicación perfecta. Limpieza y comodidad muy buenas.
Pros:

La limpieza y tener lo necesario para descansar después de todo el día haciendo turismo (baño completo, cama y cocina con nevera).

Destaco también la ubicación. Muy cerca de la estación de tren que conecta con el aeropuerto y cerca de paradas de autobús y metro para ir a otras partes de la ciudad. Además a penas había ruido en la calle lo que facilitaba el descanso.

Cons:

No hay nada malo que destacar.
Quizás un poco pequeño pero para 1 o 2 personas que estarán casi todos el día fuera haciendo turismo o por trabajo está bien, es funcional y cumple las necesidades básicas de descanso, aseo y comida.

2026-05-08 • via Nuitee
Ψαρράκη • solo_traveller • gr
8
2026-05-07 • via Nuitee
L
Lorenzo • couple • it
7
2026-05-07 • via Nuitee
D
Diane • couple • us
6
Good value and great location with kitchen. Wish it had a luggage check option
Pros:

Great location, kitchenette, comfortable

Cons:

I wish there was luggage storage, I didn’t realize when I booked at it was an inconvenience

2026-05-06 • via Nuitee
Y
yiyuan • couple • cn
8
离车站近 交通方便 楼下的pizza店好吃
Pros:

离火车站近 自助办理checkin

Cons:

住的房间略小 打扫的不是特别干净

2026-05-06 • via Nuitee
G
gaetano gioacchino • couple • it
9
Pros:

La stanza è molto luminosa, la cucina ben attrezzata e moderna. La posizione è strategica vicino alla stazione centrale e collegata benissimo con tutte le attrazioni.

Cons:

Noi siamo stati il weekend e in quei giorni non abbiamo visto nessuno del personale

2026-05-06 • via Nuitee
N
Nicole • couple • at
8
2026-05-06 • via Nuitee
K
Karla Deud • extended_group • br
10
Excelente
Pros:

Lugar excelente, na frente da estação de trem, tudo perfeito

Cons:

Não se Aplica

2026-05-06 • via Nuitee
A
Alicia • solo_traveller • es
7
Pros:

La cocina, aunque no la usé, tenía todo lo necesario

Cons:

Olía a tabaco al entrar

2026-05-06 • via Nuitee
T
Tricia • solo_traveller • nl
6
2026-05-06 • via Nuitee
T
Tabea • solo_traveller • de
10
2026-05-06 • via Nuitee
C
Carolina • couple • pt
8
2026-05-06 • via Nuitee