Pan Pacific Beijing

Hotels
Pan Pacific Hotels & Resorts
10 (383 reviews)
No.2 Huayuan Street , Beijing , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Inadequate service
Poor room arrangements

Categories

Cleanliness
10
No specific mentions; adjusted lower based on overall negative experiences regarding room quality.
Service
10
Mixed reviews indicate decent service but with significant room for improvement.
Location
10
Well-located near shopping and metro, noted positively in multiple reviews.
Room Quality
10
Inadequate number of bathrooms for family rooms seriously impacted the perception of room quality.
Amenities
10
Positive mentions of breakfast and accessibility to shopping center emphasize good amenities.
Value for Money
10
Visitors felt the experience didn't justify the premium price paid, particularly in service and room arrangements.
Food and Beverage
10
Breakfast and meal options were highlighted as excellent, contributing positively.
Overall Experience
10
Guests expressed significant frustration with service and room arrangements, impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:42

Property Description

Prime Location in Xidan Area
Pan Pacific Beijing offers convenience being a short walk from Forbidden City, Tiananmen Square, and Xinhua Gate. The hotel's 24-hour front desk and free WiFi ensure a seamless stay.

Nearby Attractions and Transportation
Adjacent to Xidan Joy City and a quick walk to Xidan Metro Station, guests have easy access to Dashilan Street, Qianmen Street, and Shichahai Area. The proximity to Beijing Capital International Airport makes travel hassle-free.

Comfortable Rooms with Hot Tub
Each room at Pan Pacific Beijing features a desk, TV, and a private bathroom with a hot tub. Relax in the seating area provided in every room.

Book your stay at Pan Pacific Beijing for a memorable experience in the heart of Beijing.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 15 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CNY 525 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 383 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sittichai family_with_children th
5
2026-04-18 via Nuitee
Y
Yan family_with_children cn
10
Pros:

We stayed in a big room for my family. Every thing was perfect. Clean room and kindly staff.
My son enjoyed the swimming pool and my parents enjoyed the breakfast a lot.
Very closed to shopping malls and restaurants.
As a five stars hotel it really Worth the money

2026-04-18 via Nuitee
family_with_children sg
7
2026-04-18 via Nuitee
G
Geert solo_traveller be
9
Goed hotel
Pros:

De kamer was ruim en proper. De bedden zijn zachter dan gemiddeld in China. Het ontbijt was lekker maar er was wel veel lawaai, tenzij je in de ruimte boven kon zitten.

Cons:

Het personeel aan het zwembad was niet altijd even vriendelijk. Voor wie het niet gewend is: je moet hier met een badmuts zwemmen dus die moet je ofwel meebrengen of je kan er één kopen in het hotel zelf.

2026-04-18 via Nuitee
R
Roman family_with_children ru
7
Pros:

Большой и современный номер.

Cons:

Завтрак на 4 из 5. Дополнительная кровать была Очень жетская.
СПА был грязным, в беспорядке и с неработающими джакузи и саунами.

2026-04-14 via Nuitee
L
Lal-Akash solo_traveller gb
10
Pros:

Lots of feel good factor, no hidden charges, nice gym and pool. Several complimentary bottles of water and nespresso coffees.

Cons:

Leaving

2026-04-12 via Nuitee
S
Szilard solo_traveller hu
10
2026-04-12 via Nuitee
A
Abegail extended_group gb
10
Pros:

Clean and spacious

2026-04-10 via Nuitee
H
Huiyi solo_traveller sg
10
2026-04-09 via Nuitee
E
Elife family_with_children ch
7
2026-04-09 via Nuitee
W
wong couple sg
8
2026-04-09 via Nuitee
L
LI LUN extended_group tw
8
房間設施
Pros:

房間設計有巧思 有沙發及桌子能規劃行程,服務人員周到,旅遊規劃提供諮詢 ,積極且友善

Cons:

蓮蓬頭水柱過小,且水溫不夠熱,押金制度宜更透明

2026-04-07 via Nuitee
A
Adil family_with_children de
9
2026-04-07 via Nuitee
Y
Yuan Jing family_with_children kr
10
2026-04-06 via Nuitee
R
Renata extended_group pl
7
2026-03-27 via Nuitee
T
tharani solo_traveller ca
9
2026-03-26 via Nuitee
A
Alma family_with_children kz
10
Отель произвел приятные впечатления
Pros:

Понравилось расположение отеля, в пешей доступности множество торговых центров, отель очень комфортный, персонал отзывчивый, очень красивые просторные номера, разнообразные вкусные завтраки

Cons:

Душевые в зоне бассейна не очень чистые, слабый wifi

2026-03-24 via Nuitee
P
Peter couple gb
4
Very dissapointing. Have stayed at Pan Pacific Singapore, excellent, but Being hopelessly poor
Pros:

Japanese Restaurant

Cons:

Buffet Restaurant average food and closed lunch time early and taking food away before we had finished.
Very few staff spoke even passable English.
No Happy Hour which is common in the Far East.
Terrible hotel driver who was not at airport on our arrival, drove badly, and even bumped into car in front because he was looking at his phone

2026-03-11 via Nuitee
秋华 family_with_children cn
10
Pros:

服务好

Cons:

隔音一般

2026-02-27 via Nuitee
W
Wah Sin extended_group sg
8
2026-02-23 via Nuitee