Adam Downtown

Hotels
7.6 (1544 reviews)
Thorbeckeplein 3 , Amsterdam , nl

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Effortful service
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
5.65
Multiple reviews mention lack of cleanliness, with specific complaints about dusty rooms and dirty linens.
Service
8.65
Overall positive mentions of staff effort, despite some complaints about availability.
Location
9.65
Central location praised in several reviews, though noise from nearby nightlife is a concern.
Room Quality
6.15
Reports of small, poorly maintained rooms with issues like uncleanliness and lack of basic amenities.
Amenities
7.15
Some positive mentions but overwhelmed by complaints on maintenance and missing items.
Value for Money
7.65
Mixed feelings; some found it acceptable for location while others felt it was overpriced given quality.
Food and Beverage
7.65
Not specifically mentioned, thus assigned the target overall rating.
Overall Experience
8.25
The average rating reflects the mixed experiences, with enough positives to balance the lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:25

Property Description

Luxurious Accommodation with Free WiFi
Located in the heart of Amsterdam, The Bolster provides a comfortable stay with free WiFi for all guests. Each air-conditioned room features a flat-screen TV and a convenient coffee machine. The private bathrooms are equipped with showers for added comfort.

Prime Location near Famous Attractions
Situated just 100 meters from Rembrandtplein and 200 meters from the renowned Flower Market, The Bolster offers easy access to key landmarks in Amsterdam. Whether you're a tourist or a business traveler, you'll appreciate the convenience of our central location.

Convenient Access to Schiphol Airport
With Schiphol Airport only 11 km away, traveling to and from The Bolster is a breeze. Enjoy a seamless journey to your accommodation, where comfort and convenience await.

Book your stay at The Bolster now for an unforgettable experience in Amsterdam!

Important information:

Please be reminded: This property is a characteristic Dutch house with steep and narrow stairs.

Located in the city centrum with lots of clubs and bars around opened until late(it can be loud at night)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1544 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.25
K
Khalid couple ae
10
Wonderful
Pros:

It was very clean, cozy, and in a wonderful location. The staff were very friendly, responsive, and accommodating. All the amenities were great.

2026-06-06 via Nuitee
I
Isabela solo_traveller gb
6
Nice and well located, but bring ears plugs of you want to have a nice night of sleep
Pros:

Stylist and new renovation

Cons:

Share the entrance with a bar/night clube, so it very noisy

2026-06-06 via Nuitee
M
Margaret solo_traveller us
6
At 73, I realized I will no longer stay at hotels that do not have an elevator, carrying my suitcase
Pros:

The room was comfortable, clean bathroom.

Cons:

Steep stair case, the neighborhood was noisy at night.

2026-06-02 via Nuitee
J
Jasper couple gb
8
2026-06-01 via Nuitee
R
Rebecca couple se
7
2026-06-01 via Nuitee
D
Dániel extended_group hu
9
Pros:

Central location, quiet room, not opened to the square, comfortable bed

Cons:

air condition was weak

2026-06-01 via Nuitee
M
Manasrawee couple th
4
It’s a nightmare!!!!
Pros:

It is centrally located, yes.

Cons:

1. Stairs!!! It was shocking to see the stairs this high, steep and narrow!!! We planned to stay here for our last night of the trip where we can pack and move out conveniently, it turns out to be a nightmare! They would say they tried their best to inform guests beforehand but no they didn’t! The description in booking.com about the stairs is buried quite deep. If you have more than 1 small luggage and is not an able-body, DO NOT stay here!

2. The noise!!!!! Our room is facing the square and even though we didn’t expect the town to be quiet but I am talking about parties, screaming and stereo blaring sounds outside ALL NIGHT!!! If you are a light sleeper or any sleeper at all DO NOT COME!!!

3. The room is a bit run down. You can see cracks on glass, some dusty corners, the light fixtures that keeps blinking non stop and the mattress starting to lose it’s tightness so our body ached from sleeping on it.

4. Even though the location is central (good for last minute shopping) but if you plan to take taxi or uber with luggage, this location is NOT convenient. The block doesn’t allow cars to enter so after we risked our lives carry big luggages down those stairs, we will still need to haul them 2 blocks to get into a car.

Also, It’s definitely not a 4 stars hotel with the virtual concierge that cannot help you much physically with anything. I need to grab the floor towel that they forgot to put in our room by myself too.

2026-05-31 via Nuitee
G
gianluca solo_traveller it
9
Pros:

Stanza molto accogliente, comoda.

Cons:

Scale ripide, potrebbero risultare scomode per persone di una certa età con qualche difficoltà fisica

2026-05-31 via Nuitee
C
Contessa couple gb
4
Location was good, and AI intercom was ok. Wifi was good. Air con awful, didn’t feel anything, and weather wa swarm 25-2
Pros:

Air con was terrible.
Not sure if we got the right room as picture showed larger room.

Cons:

As above.
Cleaning left all empty water bottles , rubbish near fridge in room, was obvious was for waste. Would have put in bin but bin was full.

2026-05-31 via Nuitee
C
Courtney family_with_children us
5
Nice hotel in convenient location but cannot recommend if looking for a comfortable and restful stay
Pros:

Adam Downtown is a small neighborhood hotel near the lively Rembrandt Square. Its location is convenient with access to all of the Amsterdam sites and close to the tram. The interior decor is lovely and the room amenities were nice (refrigerator, coffee maker, blow dryer, etc). The beds and linens were very comfortable. Housekeeping supplied fresh towels each day. We really liked our room, however we would NOT stay at this hotel again.

Cons:

Unfortunately, this hotel did not meet our expectations. The biggest issue was the noise. There is a bar/nightclub located directly below the hotel, and the loud bass music and vibrations were relentless. The thumping bass beat continued until approximately 4:00am on the first two nights of our stay and until 5:00am on the final two nights (weekend nights). The noise wasn't just audible—it could be felt through the room, making it nearly impossible to sleep. We tried everything to minimize the disturbance, including playing white noise on our phones and using earplugs provided by the hotel after we complained. Nothing helped. We also requested to be moved to a higher floor, hoping the noise and vibrations would be less noticeable, but were told the hotel was fully booked and there were no other rooms available. For context, we live in downtown Chicago and are accustomed to city noise at all hours. This was on an entirely different level. We were unable to get a decent night's sleep during any of the four nights of our stay because of the constant bass and vibrations.
There were other inconveniences as well. The hotel does not have a traditional front desk or lobby—check-in is handled through a virtual assistant. Access to the hotel requires climbing a very narrow, steep staircase, and there is no elevator. Getting suitcases up and down the stairs was difficult and frustrating. Given the excessive noise, lack of sleep, difficult access, and absence of basic amenities such as an elevator and staffed lobby, we do not feel the price reflects the value offered. We would not stay here again and cannot recommend it to travelers looking for a comfortable and restful stay.

2026-05-30 via Nuitee
L
Linda family_with_children gb
8
Central location, great for a few days in Amsterdam
Pros:

Great location

Cons:

A bit noisy

2026-05-29 via Nuitee
P
Pedro couple br
5
Preço cobrado muito, muito alto para o que entrega. Mas a localização é boa.
Pros:

Localização muito boa

Cons:

Muito pequeno, sem um suporte 24/7, luz instável

2026-05-28 via Nuitee
K
Kevin couple de
8
Sauberes, gemüttliches Hotel was mitten im Zentrum liegt, ganz nah am Geschehen selbst 👍😬
Pros:

Top Lage, sehr zentral gelegen. Sehr sauber gehalten.

Cons:

Die Treppen sind richtig steil und eng. Mit schwerem Gepäck etwas mühsam auf zusteigen.

2026-05-28 via Nuitee
P
Puck couple nl
10
Het hotel voelde modern en vrij nieuw aan, alles was schoon en het verblijf was erg comfortabel.
Pros:

Ik verbleef samen met mijn partner één nacht in Adam Downtown en we hadden een fijne ervaring. De locatie is ideaal, midden in het centrum en op loopafstand van veel restaurants en bezienswaardigheden. Het inchecken verliep erg voorspoedig via een hologram in plaats van personeel, wat eigenlijk verrassend soepel en modern werkte. De kamer was schoon, netjes en verrassend rustig voor zo’n centrale plek. Voor een kort verblijf in Amsterdam zouden wij dit hotel zeker aanraden.

2026-05-27 via Nuitee
V
Valerie extended_group fr
6
Pros:

Le lit est tres confortable

Cons:

Hotel trop bruyant la nuit!
La chambre n etait pas prête a temps ....
Le nettoyage n etait pas fait correctement ! Poussière dans tout les coins
L escalier pour accédait a la chambre très raide

2026-05-27 via Nuitee
N
Nils family_with_children dk
6
okay, men lidt for dyrt i forhold til standarden.
Pros:

Avatar-receptionisterne var søde og prøvede forgæves på afstand at hjælpe med den manglende varme på værelserne. Direktionen tog vores efterfølgende klage over forkert indstillet varmesystem alvorligt, kompenserede os for generne og udtrykte vilje til at rette op på fejlen til kommende gæster.

Cons:

Hotellet er prissat lidt for højt. Ingen lounge, intet "live" personale

2026-05-26 via Nuitee
C
Chloe family_with_children gb
7
Great location and staff, but noise issues impacted our stay.
Pros:

Great location with lovely interior decor and thoughtful touches such as complimentary water and chocolate, plus useful room amenities including a steamer, hairdryer, fridge, cotton buds and pads. The staff were very friendly and helpful, with Flip doing a great job keeping us updated on when the room was ready, and the bag locker and lobby toilet were especially convenient for early arrivals and late flights.

Cons:

We stayed in Room 102 above a bar where loud bass music and vibrations continued until around 4am, making it difficult to sleep. The room door rattled every time the hotel’s front door shut, which regularly woke us, and the toilet also had an unpleasant smell.

2026-05-26 via Nuitee
A
Abigail couple de
6
Pros:

It was a great central location and cute decor

Cons:

The air conditioner did not work, and you couldn't open any of the windows. Sleeping was extremely uncomfortable. We asked someone to fix it after the first night, but the second night it was the same. There is no staffed reception to do anything after hours.

2026-05-26 via Nuitee
G
Giulia extended_group it
6
Pros:

La posizione

Cons:

La pulizia

2026-05-24 via Nuitee
R
Raquel family_with_children gb
7
Pros:

Location is perfect, close to everything.

Cons:

The pillow was to high.

2026-05-21 via Nuitee