Adam Downtown

Hotels
7.6 (1495 reviews)
Thorbeckeplein 3 , Amsterdam , nl

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Effortful service
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
5.65
Multiple reviews mention lack of cleanliness, with specific complaints about dusty rooms and dirty linens.
Service
8.65
Overall positive mentions of staff effort, despite some complaints about availability.
Location
9.65
Central location praised in several reviews, though noise from nearby nightlife is a concern.
Room Quality
6.15
Reports of small, poorly maintained rooms with issues like uncleanliness and lack of basic amenities.
Amenities
7.15
Some positive mentions but overwhelmed by complaints on maintenance and missing items.
Value for Money
7.65
Mixed feelings; some found it acceptable for location while others felt it was overpriced given quality.
Food and Beverage
7.65
Not specifically mentioned, thus assigned the target overall rating.
Overall Experience
8.25
The average rating reflects the mixed experiences, with enough positives to balance the lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:25

Property Description

Luxurious Accommodation with Free WiFi
Located in the heart of Amsterdam, The Bolster provides a comfortable stay with free WiFi for all guests. Each air-conditioned room features a flat-screen TV and a convenient coffee machine. The private bathrooms are equipped with showers for added comfort.

Prime Location near Famous Attractions
Situated just 100 meters from Rembrandtplein and 200 meters from the renowned Flower Market, The Bolster offers easy access to key landmarks in Amsterdam. Whether you're a tourist or a business traveler, you'll appreciate the convenience of our central location.

Convenient Access to Schiphol Airport
With Schiphol Airport only 11 km away, traveling to and from The Bolster is a breeze. Enjoy a seamless journey to your accommodation, where comfort and convenience await.

Book your stay at The Bolster now for an unforgettable experience in Amsterdam!

Important information:

Please be reminded: This property is a characteristic Dutch house with steep and narrow stairs.

Located in the city centrum with lots of clubs and bars around opened until late(it can be loud at night)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1495 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.25
O
Olena solo_traveller ie
10
Pros:

All was just wonderful. We're definitely going to visit it again.

2026-05-09 via Nuitee
K
Katherine couple us
8
Nice hotel in central location.
Pros:

It’s in a central location and allows for great site seeing. The facilities were nice and staff we did see were very friendly.

Cons:

There is no elevator and the stairs are very small and cramped. It was a surprise when we arrived. Very thankful we packed on the lighter side.

2026-05-09 via Nuitee
P
pszczelak couple pl
10
2026-05-09 via Nuitee
R
Roberta solo_traveller it
8
Cons:

Scala molto ripida. Insufficiente come ripiani. scomparti per appoggiare oggetti e abbigliamento per 4 persone. Zona molto centrale ma molto rumorosa nelle ore notturne.

2026-05-08 via Nuitee
C
Camila extended_group br
9
Pros:

Cama muito confortável, quarto limpo e espaço bom.

Cons:

Escadas, porém todos os hotéis do centro de Amsterdam tem o mesmo problema. As escadas são estreitas e muito íngremes, não tem funcionário presente fisicamente para ajudar a subir as malas contamos com a ajuda de outros hóspedes homens pois estávamos em um grupo de mulheres

2026-05-08 via Nuitee
S
Sara couple nl
8
2026-05-08 via Nuitee
S
steven couple gb
8
Pros:

Lovely decor and great location

Cons:

Overpriced

2026-05-08 via Nuitee
T
Turiano solo_traveller gb
10
Pros:

Great location for everything, it was my wife and I who stayed at Adam Downtown and we both loved it, The staff are very friendly and welcoming, they cleaned the room every day.I highly recommend this Hotel.

Cons:

Leaving!

2026-05-07 via Nuitee
V
Vesselina solo_traveller at
9
Nice stay in the heart of Amsterdam
Pros:

The location, staff and room design were very nice

Cons:

For my taste it was a bit cold in the room, but I guess now restrictions on energy consumptions are applied:):)

2026-05-07 via Nuitee
N
Nadja couple sg
8
This due to its tiny size should be a single room with a single bed
Pros:

Location, nice ambience

Cons:

The layout of the room, which is tiny, is strange, you can walk in with your luggage.. no space

2026-05-06 via Nuitee
S
Simon couple nl
10
Very nice and clean hotel in perfect location!
Pros:

P

Cons:

All good

2026-05-05 via Nuitee
R
Regina extended_group lt
10
2026-05-05 via Nuitee
K
Krk couple gr
10
2026-05-04 via Nuitee
C
Catherine couple be
3
Un prix exorbitant pour un service médiocre
Pros:

L’emplacement

Cons:

Pas de petit déjeuner
Pas d’ascenseur / escaliers très raides étroits et hauts
Aucun être humain présent sur place pour accueillir les voyageurs ou les aider
Pas de place du côté gauche du lit pour déposer quoi que ce soit

2026-05-02 via Nuitee
M
Mojsejev extended_group rs
8
2026-04-29 via Nuitee
extended_group pl
5
2026-04-29 via Nuitee
S
Stephanie solo_traveller us
7
Onsite staff and facilitaes were great. Virtual check-in staff was horrible
Pros:

Property located in a great location but be aware there is no lobby for check-in and very steep stairs

Cons:

I didn’t like the virtual assistant check-in. They virtual assistant was very unhelpful in helping me with an early check in that in requested well in advance.

2026-04-27 via Nuitee
C
Ciara extended_group gb
8
Pros:

property was very nice and the rooms were very lovley

Cons:

only thing that was a bit odd that was the ai assistant which when we checking at around 3am wasnt there or there wasn’t any help after we was told that there was 24 hour assistance

2026-04-25 via Nuitee
N
Nils family_with_children dk
3
Alt for dyrt til prisen, intet personale til at afhjælpe defekt varmesystem.
Pros:

Avatar-receptionisterne var søde nok, men gjorde ikke noget ved vores problem, nemlig manglende opvarmning på værelserne.

Cons:

Hotellet er prissat for højt. Ingen lounge, intet "live" personale, kun en stejl trappe til en avatar-receptionist (et rigtigt menneske på en skærm). De var søde nok, men gjorde ikke noget ved vores problem, nemlig manglende opvarmning på værelserne.

2026-04-25 via Nuitee
G
Gerstle extended_group de
7
Pros:

Zimmer waren allgemein sehr schön eingerichtet, Betten waren bequem, es war sauber, die Lage war prima.

2026-04-23 via Nuitee