Sapphire Addis Hotel

Hotels
Travelbook Group
8.2 (57 reviews)
Namibia Street, Bole, Addis Ababa , Addis Ababa , ET

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Breakfast
Great price

Categories

Cleanliness
7.8
Standard quality for this hotel tier
Service
8.3
Standard quality for this hotel tier
Location
8.3
Standard quality for this hotel tier
Room Quality
8.3
Standard quality for this hotel tier
Amenities
8.3
Standard quality for this hotel tier
Value for Money
8.3
Specific sentiment from text: It was great price is good
Food and Beverage
8.3
Specific sentiment from text: Breakfast
Overall Experience
8
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Luxurious Spa and Fitness Center - Indulge in relaxation with massages, facials, a sauna, and a state-of-the-art fitness center.

Dining Options - Enjoy a variety of cuisines at Emerald restaurant or opt for 24-hour room service. Unwind at the bar/lounge with a refreshing drink.

Convenience and Comfort - Benefit from amenities like complimentary Wi-Fi, concierge services, and a business center. Relax in well-appointed guestrooms with minibars, flat-screen TVs, and private balconies.

Experience true luxury at Sapphire Addis Hotel, where convenience meets elegance. Book now to elevate your stay in Addis Ababa!

Important information:

Relax at the full-service spa, where you can enjoy body treatments. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

8.2
Based on 57 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8
B
biruk
2
Pros:

I had to leave the room without staying the night because of their terrible service and lack of internet. I booked the room specifically to work, only to find out there was no internet and their support was unhelpful. I requested a refund since I didn’t stay at the hotel, but I’m still waiting for a response. Never again!

2025-10-10 via Nuitee
G
Genet family
10
Pros:

Breakfast, bedroom,

2025-08-10 via Nuitee
N
Nicholas family
10
Pros:

It was great price is good

2025-07-31 via Nuitee
I
Isailevi partner
10
Pros:

I enjoyed my stay here. Staff was friendly.

2025-06-11 via Nuitee
C
Christopher
10
Pros:

Everyone was so amazing very helpful very kind and the guest relations supervisor was extremely knowledgeable she recommended me some nice places to go and see throughout the city some food or restaurants to try. She was so amazing that staff there is so amazing if you in Ethiopia, you must stay there.

2025-05-31 via Nuitee
A
Abdulsabur
8
Pros:

Good

2025-05-28 via Nuitee
Y
Yabez
10
Pros:

I enjoyed my stay at Sapphire and the service was amazing. Melat at the front desk was accommodating and helpful with any questions I had. This was my second time staying there and I plan on staying there in the future.

2025-05-18 via Nuitee
J
jamal
10
Pros:

It was exellant

2025-04-01 via Nuitee
D
Dawit Abebe
2
Pros:

door lock it's not working

2025-03-23 via Nuitee
Y
Yewunetkal
6
Pros:

One of the staff was very rude

2025-03-09 via Nuitee
R
Robiel
10
Pros:

Good 10/10

2025-02-14 via Nuitee
B
Barre
10
Pros:

The hotel is well placed in a good environment, area, clean, and excellent service

2025-01-19 via Nuitee
A
abiel
10
Pros:

Nic

2024-12-22 via Nuitee
M
Maru
8
Pros:

Good area

2024-10-29 via Nuitee
Y
Yaya
10
Pros:

A nice hotel but a bit loud

2024-09-01 via Nuitee
M
Mohammed family
6
Pros:

Great location in Bole area, quick drive to the airport. I was expecting for a hotel at this level to at least have AC in their rooms. The breakfast was not up to the expectations, it was really not good! The front desk were friendly and the hotel staff overall were always nice.

2024-05-16 via Nuitee
M
Mirko partner
10
Pros:

The room was nice and comfortable...the breakfast pastries were not fresh, and if you order room service pizza you gonna get what ever they like on it no matter what you order

2023-11-04 via Nuitee
I
IBRAHIM friends
10
Pros:

Very nice hotel
Thank you *****

2023-10-29 via Nuitee
K
Kyb
10
Pros:

The staff was very kind and receptive, that's what stood out to me during my stay, the facility was clean and it was a memorable moment. Outside was a pain, kids coming up but 2 stood out, 1 grabbed my arm to distract me and the other kid picked my pocket, I was missing an envelope of cash when I got back $1,000. to be exact which I was given in the States for someone's family in Somaliland.

2023-07-08 via Nuitee
A
Amare
8
Pros:

Except their internet weakness overall it’s fare and good services

2023-06-01 via Nuitee