Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Kind staff
Spacious rooms
Good amenities
Cons:
Noise issues
Some missing amenities

Categories

Cleanliness
9.15
The cleanliness of the room was mentioned positively; however, there were suggestions for improvement regarding basic items.
Service
9.99
Multiple reviews highlighted the staff's kindness and attentiveness, making service a standout feature.
Location
8.66
While the location is good, there were some mentions of noise issues affecting the experience.
Room Quality
9.61
Rooms are described as spacious and comfortable, although there were some issues noted with amenities.
Amenities
8.64
While the pool and bar were praised, suggestions for additional amenities indicate room for improvement.
Value for Money
9.1
Some concerns about price relative to quality, but overall value is still considered acceptable.
Food and Beverage
8.65
The food was appreciated, although guests noted desire for more options on the menu.
Overall Experience
9.82
Guests often stated they would return, citing staff and room quality as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:29

Property Description

Luxurious Accommodation
Experience comfort and convenience at Alko Hotel Integrado, located in Cali. Our air-conditioned rooms with flat-screen TVs and cozy seating areas provide the perfect retreat after a long day. Enjoy the privacy of your own bathroom and stay connected with complimentary WiFi throughout the property.

Convenient Location
Situated just 2 km from Unicentro shopping centre and 1 km from Jardín Plaza, our hotel offers easy access to popular attractions and entertainment venues. Additionally, with Alfonso Bonilla Aragón International Airport only 25 km away, traveling to and from the hotel is a breeze.

Free Parking and WiFi
Benefit from our free private parking and stay connected with our high-speed WiFi during your stay. Book your stay at Alko Hotel Integrado for a seamless and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for COP 75,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 311 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.82
A
Amanda • solo_traveller • us
10
2026-04-10 • via Nuitee
• solo_traveller • co
10
2026-04-03 • via Nuitee
S
silva • couple • co
7
Pros:

buen servicio del personal y buen desayuno.

Cons:

La distribución del cuarto puede ser mejor. No hay donde poner las toallas y el baño no tenía puerta asi que el agua salpicaba el baño.

2026-03-30 • via Nuitee
N
Norahima Lucia • couple • co
9
Recomendado
Pros:

La comida deliciosa y La atención de todo el personal

Cons:

Todo agradable

2026-03-28 • via Nuitee
E
Edisson • couple • co
10
2026-03-27 • via Nuitee
J
JAVIER • family_with_children • co
10
Hotel lindo y muy bien ubicado
Pros:

Buen desayuno

2026-03-26 • via Nuitee
M
Marlon H • couple • co
8
2026-03-25 • via Nuitee
R
Ramon • couple • pr
10
Pros:

Excelente servicio

2026-03-23 • via Nuitee
L
Lina Maria • solo_traveller • co
10
Muy aseado y acogedor
Pros:

Excelente

Cons:

Muy bueno

2026-03-22 • via Nuitee
L
Luis Felipe • solo_traveller • co
10
2026-03-21 • via Nuitee
E
Enwar Giraldo • family_with_children • co
10
2026-03-20 • via Nuitee
J
Juan David • couple • co
10
Pros:

Si

2026-03-10 • via Nuitee
H
Hugo • couple • us
10
Would recommend and stay on my next visit
Pros:

Excellent breakfast, staff was outstanding.
Very attentive and willing to accommodate requests
Room was spacious and modern

Cons:

Nothing

2026-03-09 • via Nuitee
V
vanessa • solo_traveller • us
10
Pros:

El personal muy amable

2026-03-04 • via Nuitee
F
Felix Hernando • family_with_children • de
10
2026-03-03 • via Nuitee
Y
yeison • solo_traveller • us
1
2026-03-03 • via Nuitee
O
ORLANDO • couple • co
10
AMBIENTE PERFERCTO PARA DISFRUTAR CON TU PAREJA
Pros:

Un Hotel pequeño con muy buen servicio, el personal maravilloso y la comida muy deliciosa. Un ambiente tranquilo y acogedor.

Cons:

No ha seguridad en la ducha no hay instalados pasamanos y el piso es muy liso. Tanto así que a pesar de tener mucho cuidado tuve una caída terrible.

2026-02-23 • via Nuitee
A
Andres • couple • co
6
Decepción total Alko hotel ciudad Jardín Cali
Pros:

Cama cómoda
Área y personal de desayuno súper aunque la variedad muy limitada

Cons:

Fui con mi esposa de volada romántica a la suite presidencial.
Terraza: nido de lectura sucio y excremento de pájaro, jacuzzi súper alto sin una escalera, no hay una mesita y sillas para aprovechar la terraza, no hay como colgar toallas en la terraza, no hay asoleadora, no hay en la habitación un basurero, aparte de el del baño, gel de ducha vacío y para rematar la atención en la recepción 0 de 10. Pedí hablar con el gerente y no estaba, dejé mis datos para hacer esta crítica y nunca llamó ni mostró interés, por eso lo hago por acá. Pague casi 700.000 por una noche que deja mucho que desear.

2026-02-12 • via Nuitee
M
Maria • couple • ca
10
2026-02-09 • via Nuitee
Šeinys • solo_traveller • dk
8
Pros:

Dejligt og flot sted og personale er hjælpsomme.

Cons:

Vinduer var ikke isoleret så man kunne høre trafik og regn.

2026-02-09 • via Nuitee