The Emily Hotel

Hotels
8.8 (710 reviews)
311 North Morgan Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive service
Great location
Clean and stylish rooms
Good amenities
Cons:
Inadequate bathroom ventilation
No fridge or microwave in some rooms

Categories

Cleanliness
8.2
Overall cleanliness was highlighted as excellent in several reviews, though one review mentioned inadequate bathroom ventilation.
Service
9.2
Multiple reviews praised the staff for being attentive, friendly, and going above and beyond.
Location
9.2
Described as perfect and walkable, providing easy access to many local attractions.
Room Quality
8.7
Rooms were generally appreciated for their spaciousness and style, with some comments on minor amenity concerns.
Amenities
8.7
Positive mentions of amenities like the rooftop bar and complimentary items provided during stay.
Value for Money
8.7
Overall, guests felt the value was good based on the experiences shared, though one noted a negative aspect regarding parking.
Food and Beverage
8.7
The food options, especially in the hotel's restaurant, received positive remarks for quality.
Overall Experience
9
Majority of the reviews reflect an overall highly positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:41

Property Description

Prime Location in West Loop Neighborhood
Nestled in the heart of Chicago's vibrant West Loop neighborhood, The Emily Hotel offers a perfect blend of urban excitement and modern comfort.

Chic and Modern Guest Rooms
Indulge in the contemporary luxury of our guest rooms featuring locally-made artwork, high-tech amenities like flat-screen TVs and Bluetooth radios, and a fully-stocked minibar for a relaxing stay.

Convenient On-Site Amenities
Enjoy the convenience of 24-hour fitness facilities, round-the-clock front desk service, and delicious on-site dining options. Valet parking services ensure a hassle-free stay for our guests.

Experience the best of Chicago from the stylish comfort of The Emily Hotel. Book now for an unforgettable stay in the Windy City.

Important information:

Please contact the property for additional information.

Please note, a refundable deposit will be pre-authorized at the time of booking.

Mini-bar is available upon requestGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 73 per day.

Location

Property Video

Guest Reviews

8.8
Based on 710 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
S
Steven • family_with_children • us
8
Pros:

Great location

Cons:

Bed uncomfortable, not a great or even good value

2026-03-25 • via Nuitee
T
Tulba • couple • us
1
Pros:

Nothing

Cons:

I will need an hour to express my thoughts about this terrible stay

2026-03-23 • via Nuitee
J
Josephine • family_with_children • us
9
Wonderful stay!!
Pros:

Multiple options for lighting

Cons:

All good

2026-03-13 • via Nuitee
L
Lisa • couple • us
10
2026-03-12 • via Nuitee
T
Tabatha • couple • us
10
Great
Pros:

Location

Cons:

Very modern

2026-03-12 • via Nuitee
G
Grace • extended_group • us
8
Pros:

The hotel was clean, in a central location, and offered great amenities, especially for young adults. The hotel restaurant and bar had a nice crowd but weren't overcrowded. The room was perfectly comfortable with ample space for two people. While sparsely decorated, the Bluetooth speaker was a nice touch, and the robes were comfortable.

Cons:

The air conditioner was finicky and turned off in the middle of the night. The coffee bar was oddly stocked, but otherwise we loved it.

2026-03-11 • via Nuitee
A
Austann • family_with_children • us
9
2026-03-08 • via Nuitee
D
Dr. Maria • solo_traveller • us
6
JUST OK.
Pros:

N/A

Cons:

The room had a college dorm industrial feel.

2026-02-11 • via Nuitee
A
Allison • couple • us
10
2026-01-29 • via Nuitee
S
Samuel • solo_traveller • gb
10
2026-01-19 • via Nuitee
J
James • couple • us
6
The hotel and staff are great, but the hotel is too loud in the middle of the night
Pros:

The hotel was very loud. Guests were loud walking down the hallway at 2 am and again around 2:30 am. A very drunk guest woke me up before 5 am and was arguing with a staff member. I ended up only getting 3 hours of sleep so have been a zombie all day. We were in town for our daughter's engagement and will find a quieter venue the next time we stay in the city.

Cons:

The noise level in the middle of the night

2026-01-19 • via Nuitee
W
William • couple • us
9
The hotel was our main hub and had a great vibe, including a movie theater: great
Pros:

location: excellent; breakfast menu: average; staff: very responsive

Cons:

breakfast menu: pork belly very dry and unflavorful

2026-01-19 • via Nuitee
J
Jahnabi • extended_group • us
10
Excellent place for work stay and be able to relax after the day is over.
Pros:

The fitness studio was excellent. I could do my workouts each day.

Cons:

It was annoying to keep doing the wifi for each day you were there. The wifi should work for all they time you are there without having to keep updating it.

2026-01-17 • via Nuitee
C
Carey • couple • us
10
Simple luxury at an affordable price!
Pros:

This was our first Christmas trip to Chicago and we needed to find a hotel that was close to where our kids live. The Emily fit the bill perfectly! The location in the West Loop/Fulton Market was really fun - lots of restaurants, bars and shopping are very close by. The hotel is lovely and the room - a deluxe king - was very nice. I did find the bed to be a bit too firm for my liking and had a dickens of a time trying to get the room cool enough for a good night's sleep. Despite those two hiccups, I would still recommend this lovely hotel to all travelers coming to the West Loop/Fulton Market area.

Cons:

Beds a bit on the firm side.

2026-01-17 • via Nuitee
R
R5370JIashleyt • Friends getaway
10
The Jane Doe experience
Pros:

It was an amazing stay the room was spacious but still felt cozy at the same time. The only downside was that there wasn’t a fridge or a microwave in the room, which I didn’t love. Other than that, everything was great. They even provided a complimentary umbrella and a robe, which was a really nice touch. The bathroom, though, was hands down my favorite part I absolutely loved it.

2025-12-29 • via Tripadvisor
M
Marco_AR93 • Couples • Milwaukee, Wisconsin
10
Amazing birthday stay—spotless room, great vibe, and outstanding service from Frankie.
Pros:

We stayed here for my wife’s birthday and had an amazing experience. Frankie took great care of us he was welcoming, attentive, and really went above and beyond. The hotel vibe is awesome, the room was outstanding, and everything was spotless. The location is super walkable to lots of great spots, and valet was fast and friendly. We’ll definitely be back next time we’re in town and hopefully stay longer to enjoy even more of what the hotel has to offer.

2025-12-27 • via Tripadvisor
J
Jim • couple • us
10
2025-12-24 • via Nuitee
A
Abdulaziz • solo_traveller • us
5
2025-12-24 • via Nuitee
M
mikecI7857DJ • Family
10
This is our favorite place to stay!
Pros:

Perfect location and a very stylish room made our stay so enjoyable! Their outstanding front desk and housekeeping staff helped retrieve my fiancé’s engagement ring that we accidentally left behind when we checked out of The Emily. We are so thankful and will always stay at the Emily Hotel. Thank You so much!

2025-12-21 • via Tripadvisor
M
Maxime • couple • fr
9
2025-12-17 • via Nuitee