Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Terrace
-
Family rooms
-
Garden
-
BBQ facilities
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Cycling
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Car hire
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Games room
-
Spa/wellness center
-
Table tennis
-
Currency exchange
-
Babysitting/child services
-
Billiards
-
Valet parking
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Airport shuttle (additional charge)
-
Shared lounge/TV area
-
Board games/puzzles
-
Parking garage
-
Shuttle service (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Allergy-free room
-
Kid meals
-
Snack bar
-
Lockers
-
Pool with view
-
Electric vehicle charging station
-
Indoor play area
-
Kid-friendly buffet
-
Baby safety gates
-
Infinity pool
-
Hot spring bath
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Wine/champagne
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Fruits
-
Fence around pool
-
Yoga classes
-
Pool cover
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Breakfast takeaway containers
-
Key card access
-
Themed dinner nights
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
The Golden Crown Hotel offers 5-star accommodation in the picturesque Ampitya, Kandy, Srilanka. Each room is elegantly furnished with modern amenities, ensuring a comfortable stay for every guest.
Diverse Dining Options
Indulge in a culinary journey at the hotel's three distinct restaurants - BRIX, THE LONG BAR, and TREATS. From contemporary Irish cuisine to a classic pub ambiance, there's something to suit every palate. Don't forget to visit LAVO, the upscale night club on the top floor for a vibrant nightlife experience.
Relaxation and Recreation
Unwind by the swimming pool or enjoy a refreshing drink at the INFINITY pool bar while taking in the breathtaking views. Stay active at the fitness centre or pamper yourself with a range of treatments at the spa. The Golden Crown Hotel ensures a perfect blend of relaxation and recreation for its guests.
Book your stay at The Golden Crown Hotel now for an unforgettable experience in Kandy, Srilanka.
A mandatory Christmas Eve supplement of USD 75 per person is required 24 December (Half board).
A mandatory New Year’s Eve supplement: USD 90 per person on 31 December (Half board).
A mandatory Esala Perahara supplement of USD 60 per room is required during Perahara (10 days).
50% on above mandatory supplements will be charged for children 5–11.99 years old.
A deposit may be required at the property.
Location
Guest Reviews
L’emplacement, les espaces pour enfants, le restaurant et la qualité de la
Chambre avec un surclassement en arrivant
T’as
The location is very quite near to city but surrounding by Green Mountain and truly it is very good location
The room are use with the comfortable chair and dining table the week from balcony amazing
Breakfast was very nice there was so many item
As per our request they make the vegetarian food for us
The staff is wery humble and fast service
I recommend to stay for minimum 2 days
The city surrounding the lake it's feel us mini hill station of an European country
Amazing staff and hospitality.
Everything was taken care.
A place where luxury meets the horizon..
Amazing hotel with great service! Well stacked buffet too! Go-to option in Kandy!
Location, food
The Spa, the service I got and the value for money didn’t match poor, I was disappointed for a 5 star to render such poor service. In experience staff the room was not relaxing very bright light and over priced
Firstly Special Mention and thanks to the hotel driver "Vasanth" who helped me out in need when I had a flat tire! He was so kind and friendly.... Took out my tires and went along with me to get it fixed and back! Also thanks to parking managment personnel!
As for the hotel, I was skeptic at first reading some old reviews, but the hotel was truely a 5 star experience for me! The staff were courteous and kept asking if our stay was all good regularly!
Breakfast selection was top notch!
Pool and play area was a good experience
Location is far enough to be peaceful and near enough for short commute to reach the main bustling Kandy streets!
Whatever negative reviews are there might be old, the hotel as of my stay was excellent!
Great swimming pool with DJ and bar. Breakfast buffet was top notch. Our concierge and valet were exceptional. Fantastic place to stay with westerner like feel.
Lovely property. Great food and views. The staff were fantastic.
The Golden Crown Hotel offers an unparalleled retreat where modern opulence meets the heart of Kandy’s majestic landscape. The hospitality is truly exemplary; every staff member displays a level of grace and meticulous attention to detail that makes guests feel like royalty. This commitment to excellence extends to the culinary experience, particularly the breakfast spread, which is a magnificent showcase of both international delicacies and authentic local flavors.
The facilities are nothing short of world-class, but the true piece de resistance is the stunning infinity pool. Submerging yourself in its tranquil waters while being completely enveloped by the panoramic, mist-covered mountain range is a breathtaking experience. For those seeking a sophisticated sanctuary with breathtaking vistas and superior service, this hotel is simply peerless.
Very Big Rooms and clean property.
They tried to give me lower price room in the name of upgrade. When I told them this is your old wing. They just gave me the original room.
The location and the view
1. Food Variety and Quality
While the restaurant offers a good variety of international cuisines, unfortunately, the taste and quality of the food do not meet the expected standards.
During our dining experience, we tried several dishes, including Chinese noodles, which were excessively salty, Chicken Mughlai, which was overly sweet, and creamy mushrooms, which lacked flavour entirely.
On a positive note, the Sri Lankan cuisine was enjoyable and delivered a much better dining experience in terms of authentic taste and quality.
2. In-Room Dining – Portion Size and Pricing
The in-room dining menu does not always reflect what guests can expect in terms of portion sizes and value for money.
For example, we ordered Sri Lankan prawn curry, expecting a main course, particularly considering its price of LKR 3,500. However, the dish arrived in a portion more suitable for a side dish rather than a main course. This was disappointing, especially when compared to other dishes offered at similar prices.
3. Complaint Handling and Guest Experience
To the property’s credit, both unsatisfactory dishes were removed from our bill, which we appreciated.
However, what followed was even more disappointing. Following our unpleasant lunch experience, the Guest Relations Executive and the F&B Manager personally invited us to dinner.
Given the circumstances and the way the invitation was communicated, I reasonably understood this to be a complimentary gesture intended to make up for our earlier experience.
To my surprise, we were charged for the dinner.
While I do not expect complimentary meals, I believe that when management personally invites guests following a disappointing dining experience, the intention and any associated charges should be clearly communicated.
This situation created unnecessary confusion and further disappointment.
Pool
Lake of cuisine
Location
Front desk agent was aggressive and arrogant, felt condescending. In a hurry while booking, I accidentally picked king bed but did not change setting to reflect 2 adults. He was demanding more than 70$ for the second adult (my husband). The room price that day was about 25% cheaper than when I booked!
The cost of food for the second adult for buffet was 32$. After haggling for a looong time, they agreed to just charge for food. Very poor customer service. Will never ever stay here or recommend. The front desk guy was young and arrogant with zero people skills!
Everything was top notch! We celebrated my wife's birthday there and were greeted by amazing staff who had kept a cake with candles ready in the room as soon as we entered. The location was great providing fantastic views of Kandy and the staff was very kind and helpful. The infinity pool and lovely breakfast made the stay even more pleasant! Overall, it was a fantastic experience and we loved our stay! Would totally recommend anyone looking for a comfortable and relaxing stay in Kandy!
Nothing. It was great!
Your guide to the flawless travel experience
Popular Countries
Get our app
