VOX Design Hotel

Hotels
7.7 (268 reviews)
Schreygasse 2 , Vienna , at
+430676848847208

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
The apartment was good inside despite the old building.
Some aspects of the stay were satisfactory.
Cons:
Terrible communication with the owner.
Room had critical issues like no water.
No breakfast available as advertised.

Categories

Cleanliness
6.18
The room was reported as uninhabitable, indicating severe cleanliness issues.
Service
7.15
Significant issues with communication and a lack of response from the owner.
Location
10
The location was not mentioned negatively, suggesting it could be decent.
Room Quality
6.14
The room had critical issues and was considered unusable.
Amenities
8.17
Failed to provide basic amenities like running water and Wi-Fi.
Value for Money
9.13
Not specifically mentioned, assumed reasonable based on the overall impression.
Food and Beverage
6.18
Breakfast was not available despite being included in the booking.
Overall Experience
8.67
Significantly marred by communication issues and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:57

Property Description

Unique Art Nouveau Style Rooms
Experience the charm of individually designed rooms in Art Nouveau style at VOX Design Hotel. Each room is spacious, bright, and equipped with modern amenities like a flat-screen TV, minibar, and a safe.

Convenient Location
Situated just a short walk away from Augarten Park and Vienna's city centre, VOX Hotel offers easy access to Schottenring Underground Station. Explore the city's attractions with ease and enjoy the vibrant surroundings.

Diverse Dining Options
Indulge in a variety of culinary delights with numerous restaurants nearby, offering Austrian, international, and kosher cuisine. After a day of exploring, unwind at the hotel and have breakfast delivered straight to your room.

Book now to experience the perfect blend of comfort, convenience, and style at VOX Design Hotel.

Important information:

Please note that the check-in is possible via a key save box. Please contact the property if you expect to arrive after 18:00 for check-in arrangements.

Please note, that there is one parking voucher available per day. This will be handed out in a first come first serve way. It is not possible to reserve it in advance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for € 15 per person per night when using an existing bed.
    People 5 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 268 reviews
Cleanliness: 6.18
Service: 7.15
Location: 10
Room Quality: 6.14
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 6.18
Overall Experience: 8.67
M
Malind • family with young children • at
4
Difficult to communicate with the Owner
Pros:

The apartment was good inside despite the very old look of the building from the outside and the stairway.

Cons:

First of all it is an Airbnb not a Hotel. Than the communication with the owner is terrible. I wrote to the owner a day before my stay to ask him about my arrival hour and instructions to get the key. No response from him. Than next day I try to call him many times by the phone number that is in Booking but the phone was off. I arrived at the facility and called him many times, wrote an email, Whatsapp but no answer. In this moment I thought I was scammed. At around 15:00 he answered my call and send me the instructions.
If you own an Airbnb you have to find your time to answer to the clients at least in Whatsapp or in Booking.

2025-07-20 • via Nuitee
N
Nile • family with young children • us
1
Nightmare! Totally uninhabitable room with no water and no support from the host.
Pros:

OMG! No! The stay was unusable because of critical issues. Manager did not care to even respond

Cons:

OMG!!! No running water at all during the stay, despite advance notice posted on the building that they clearly knew about. No Wi-Fi provided despite repeated requests. I tried to contact the property multiple times and received no help or response. Completely unacceptable experience.

2025-07-13 • via Nuitee
O
Olliver
4
Wien
Pros:

Ni kan börja med att ta bort att man köper med frukost så har dom inte ens frukost på hotellet! Kommer verkligen inte rekommendera detta hotell vidare.

2025-06-30 • via Nuitee
M
Magdalena • young couple • gb
6
Pleasant
2025-06-23 • via Nuitee
N
Nicolaie • young couple • ro
8
Easy access to tourist attractions and the city center; we really liked the National Library!
Pros:

Hotel located close to the U-bahn, easy access to the city center by foot, or to other tourist attractions by public transport. The room in the hotel was spacious (actually it was a bedroom, and another room with a sofa and a work table); towels changed every day. We also took a walk on the Danube Canal, by boat (the boarding/disembarking station is close). Overall, a pleasant visit to Vienna. Breakfast was not included in the room price. Near the hotel, there was a small shop where you could buy a sandwich and/or a coffee! For the price paid for the room, everything was fine, I would say.

Cons:

There are no negative comments, or so negative as to be mentioned here!

2025-05-23 • via Nuitee
M
Marcela • with friends • hr
10
Exceptional
Pros:

We got an hour and a half earlier check-in, that we really appreciated. We payed a double bed room, we got an appartment. We had a fridge, a coffee machine, coffee and tea and sugar, cups and glasses, all neccessary we needed.
Beds were fine, everything was clean.
We got 10 minutes to metro and even less to the tram. Neighborhood was clean, quiet and well illuminated in the evening.
After check-out, we could left our luggage in one place we got a key for.
We are really grateful to our hosts because they were great.
We hope we'll come back once again and we will definitely recommend VOX Design Hotel to our friends.
Thanks!

Cons:

There's nothing we didn't like.

2025-05-03 • via Nuitee
D
Davide • partner
6
Pros:

Wir hatten mit Frühstück gebucht..als ich Reception/Expedia kontaktierte hieß es nur es gibt kein Frühstück.Ausserdrm war eine Baustelle vor dem Hotel dass extrem la kautlsut

2025-04-29 • via Nuitee
L
Lisa • review category business travellers • bg
7
Good
2025-04-24 • via Nuitee
E
Estela • young couple • es
6
Pleasant
2025-04-19 • via Nuitee
P
Paul • young couple • gb
5
Good location but Hotel needs TLC
Pros:

Location great but hotel needs some TLC

Cons:

Dated hotel and poor cleanliness

2025-04-16 • via Nuitee
O
Olga • family with young children • de
1
Hotel needs to be cleaned and renovated (see pictures)
Pros:

The heating worked well. The rest was bad.

Cons:

- Dirty (e.g. a lot of dust, no hovering under the bed for months, probably, see pictures)
- Facilities need renovation (e.g. water was flowing outside of the shower because of poor maintenance, see picture)
- There is no reception and staff does not always answer to phone calls or SMS.
- We had to buy shampoo and toilet paper because there was not enough for our stay and we could not contact the staff.

2025-03-31 • via Nuitee
G
Giannis • young couple • gr
10
Exceptional
Pros:

Everything

2025-02-15 • via Nuitee
S
Sharon • with friends • ie
10
Exceptional
2025-02-04 • via Nuitee
S
Selin • young couple • tr
6
Pleasant
Pros:

10 minutes walk to city center, big room

Cons:

No reception, hotel door open 7/24

2025-02-02 • via Nuitee
V
Vladimir • solo traveller • de
8
Very good
Pros:

Self check-in and self check-out, very convenient, especially when you're not very certain of your arrival times. The room was very spacious, with a safe and even a special corner to take care of your clothes, like hanging and ironint it.

Cons:

Nothing, everything was good

2024-12-26 • via Nuitee
A
Alexa • solo traveller • ro
6
Pleasant
2024-12-16 • via Nuitee
S
Sheena • solo traveller • au
2
Don’t stay here.
Pros:

Location wasn’t too bad. Large apartment.

Cons:

Where to begin!? First of all they didn’t even reply to messages before check in, then upon arrival (self checkin) I punch in the code for the locker to open and no key inside! I tried using the calling pad next to the locker which they advised me to do in the email with checkin instructions - no ring or answer most probably out of order so I try calling the number of the accommodation. I call 7 TIMES BEFORE SOMEONE PICKS UP! They didn’t even know why there was no key inside! They then realise they sent me the wrong code! There was no apology, or any means to make up for THEIR MISTAKE! It took me about 20 mins to actually check in - which should have taken AT MOST 5 mins. I make it up to the room to find a broken toilet seat, a broken couch, a fake leather bed frame that was flaking off onto the bed and a shower that was growing mould. Not to mention the coat hooks on the wall that just fell off after using them once and the towel holder that is barely hanging onto the wall as well as the smell of marijuana in the hallway. They came to ‘clean’ the room which was just give new towels. There was no indication that someone would come and honestly, I didn’t like the fact someone came when I wasn’t there because I wouldn’t trust the staff at such an establishment. I wish it would be stated some where upon check in that on the following day someone would come to ‘clean’ the room so I could have cancelled because fresh towels were unnecessary after 1 night.
They didn’t even leave checkout instructions! I literally just left the key on the table and walked out.
There still has been no apology from the hotel about the problem with my checkin.
Save yourself the trouble and find some where else to stay. Yes, the location is OK but everything else was just TERRIBLE. SAVE YOURSELF THE STRESS AND FIND ANOTHER ACCOMMODATION!

2024-12-09 • via Nuitee
E
Ellen • group • ph
10
Exceptional
Pros:

Reception was really nice and had us check in even before check in time. That made all the difference as we were coming from a very early flight and needed rest.

Cons:

Nothing

2024-11-30 • via Nuitee
V
Vasiliki • family with young children • gr
7
Good
Pros:

Spacious room, with a sofa (wich was damaged but who cares),big bed and a good bathroom. Very heat, something really important if you visit Vienna when the weather is cold. Easy to find it and near the underground and bus stations.

Cons:

Unfortunately, 4 days there, the room didn't cleaned at all. The towels in the bathroom was dirty, the toilet has stamps on it and the hole apartment wasn't cleaned at all. You know, it's really important for your guests to provide them clean bedsheets, towels and space. Only the trash was cleaned from the litters everyday, nothing else.
If you change that policy, I believe that your hotel would be absolutely perfect. You have some great apartments,just change the cleaning policy please!

2024-11-25 • via Nuitee
F
Frances • family with young children • gb
8
Perfect for a mini break in Vienna
Pros:

Good location about 10 minute walk from tram and underground stops. About 25 minute walk from Stephensplatz.
We were a family group of 3 adults and booked 2 double rooms. We actually had 2 mini apartments, each with a double room, sitting room with fridge and coffee machine and a bathroom.
The accommodation was warm and comfortable. Beds were very comfortable. Shower worked well and there was plenty of hot water.
The area was quiet. We were on the ground floor and heard no noise from outside or from other guests at all. There was some rumbling from trams but not loud enough to disturb us. I’ve read some reviews concerned the main doors aren’t locked at night. This really isn’t a problem because there was no sign at all of anyone coming in who shouldn’t be there. In fact, our impression of the whole inner city was one of law abiding people. We saw no one getting angry, no drunkenness. There is nothing to stop people skipping fares on public transport (I think they have ticket inspectors, but we didn’t see any). People are trusted to pay. We bought a ticket each on line.
The staff were friendly. I spoke with a gentleman on the phone and the lady in reception on our day of arrival and they were both very helpful. Otherwise, we didn’t see any staff, though I’m sure they’d have been available if needed. They very kindly checked us in much earlier than advertised and we were able to leave our cases. This was really helpful.

Cons:

There are 2 arched wooden doors to the property. The left hand one contains the reception, however there could do with being a sign on the door indicating this.
The accommodation looks quite basic, a bit tatty even, but don’t be fooled as it’s actually better than it looks.

2024-11-24 • via Nuitee