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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Evening entertainment
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious 4-Star Accommodation
Located in Ndola, The Urban Hotel Ndola offers a luxurious 4-star experience with a garden, a bar, and on-site dining. The hotel's prime location near popular attractions like the Cathedral and Anglican Cathedral of the Holy Nativity makes it an ideal choice for travelers looking to explore the city.
Relaxation and Recreation
Unwind by the outdoor swimming pool or take advantage of the free shuttle service for convenient transportation. Each well-equipped room features a flat-screen TV, air conditioning, and some even boast a private balcony. Guests can start their day with a delicious buffet breakfast before heading out to enjoy activities in and around Ndola.
Exceptional Service
With non-stop assistance available at the reception, guests can rest assured that their needs will be taken care of promptly. Plus, golf enthusiasts can tee off at the nearby Ndola Golf Club at a discounted rate. Book your stay at The Urban Hotel Ndola for a memorable and comfortable experience.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Nice outdoor bar area and good water pressure in the shower. Directions in are tough as they have some road work near the entrance. Staff is pleasant and breakfast is simple but fresh. Ndola is a place I regularly travel and I would suggest anyone stay here, you won't be disappointed.
The bathroom shower was filthy, shower door falling off.
Lots of noise, especially from the kitchen
The property is clean, good space and friendly people.
The order of food took everyday too long.
Early check-in, welcoming staff, nice relaxing area around the pool accessible from the rooms, breakfast.
Free airport shuttle turned out to be 500 Kwacha / person - their information here is outdated.
Excellent breakfast. Friendly and helpful staff
Great food, great location.
The bathroom was disappointing. Everything looks old. The toilet bin was rusted. The shower wasn't clean. The furniture generally needs an upgrade.
Good value for money. Not the best but certainly not the worst place. Pretty clean and decent restaurant.
Internet was not the quickest. Closed for a drink not very late
Rooms are tatty, specially the bathroom, needs a paint, make over and refresher. Staff are great and helpful with exception of one waiter, argumentative. The location directions of link provided took me on a detour which took almost two hours through the suburbs where the roads are extremely bad. The aircon was not working so I didn't stay the next visit and went to another hotel at 8pm!
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