The Malcolm Hotel

Hotels
9.2 (1144 reviews)
321 Spring Creek Drive , Canmore , CA
+1 403-812-0680

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cozy rooms
Cons:
Cold food at breakfast
Occasional cleanliness issues
Higher pricing concerns

Categories

Cleanliness
8.62
Rooms are cozy and clean, but some cleanliness issues with sheets noted.
Service
10
Top-notch service from housekeeping and bell hop; excellent service mentioned multiple times.
Location
10
Perfect location for accessing trails and views; quick walk to Main St.
Room Quality
9.12
Rooms are cozy and well-appointed; overall good room quality.
Amenities
9.12
Good amenities including pool, hot tubs, and a games room; some comments on the size.
Value for Money
8.62
Some guests felt it was overpriced for value; mixed feedback.
Food and Beverage
8.12
Breakfast buffet was cold and disappointing despite other meals being good.
Overall Experience
10
Overall positive experiences reported; many guests plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:33

Property Description

Luxurious Amenities

The Malcolm Hotel in Canmore offers a luxurious stay with an outdoor swimming pool, hot tubs, and BBQ facilities. Unwind in style and enjoy the free WiFi provided throughout the property.

Delicious Dining Options

Indulge in culinary delights at the Stirling Grill Restaurant or sip on your favorite drink at the hotel bar. Start your day right with a scrumptious American breakfast served on-site.

Convenient Services

From a business center to a 24-hour front desk, The Malcolm Hotel ensures all your needs are met. Whether you're here for leisure or business, our staff is dedicated to making your stay memorable.

Book now for an unforgettable experience at The Malcolm Hotel in Canmore, where luxury meets comfort.

Important information:

If booking 5 rooms or more, different policies and additional supplements will apply. Contact property for details.

For reservations with pets, confirm availability and charges with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

9.2
Based on 1144 reviews
Cleanliness: 8.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 8.12
Overall Experience: 10
D
Danny • couple • us
10
Pros:

Breakfast was not included - However they had a great breakfast buffet in the Stirling Restaurant inside the hotel.

2026-09-19 • via Nuitee
I
Isis • family_with_children • ca
10
2026-09-19 • via Nuitee
P
Peter • couple • us
10
Outstanding Hotel! Beautiful views, great location! Very relaxing & peaceful stay!
Pros:

The Malcolm Hotel is a new, modern, beautiful hotel w/a peaceful atmosphere. Stunning mountain views! The location is amazing! A 5-minute walk to town. There is a pedestrian bridge leading to town directly from the hotel, a nice walk along beautiful trails. They have a lovely, heated pool and hot tub w/mountain views. The room was spacious, clean & new...cozy bed, pillows.... very quiet & peaceful! Free parking & plenty of it. Staff was great! Friendly! HIGHLY recommend!

Cons:

Wish we could have stayed longer!

2026-09-18 • via Nuitee
A
Andrew • couple • us
10
Modern upscale hotel for an exceptional experience.
Pros:

Exceptional hotel. Clean, modern, great views. Excellent restaurant onsite.

Cons:

The wi-fi was Virtually non- existent. Very frustrating. Otherwise, excellent stay.

2026-09-17 • via Nuitee
A
Anna • couple • us
10
Great hotel!!
Pros:

Food was great.
Ihor and Daniela was super helpful and gave great information when we asked. Love them both.

Cons:

The beds and the toilet paper was VERY BAD.

2026-09-17 • via Nuitee
B
Beth • couple • us
10
To e Malcolm is truly elegant, has an excellent, attentive staff, and the location is six stars out of five!
Pros:

The view of the mountains from our room! We woke up on our first morning to a dusting of snow up on the Three Sisters mountains. The bed was comfortable and turndown service was over the top. Location by a walking path uh rough a creek and wetland was a bonus and we could walk into town for dinner one night.

2026-09-17 • via Nuitee
M
Melissa • couple • us
10
2026-09-16 • via Nuitee
E
Elie • family_with_children • ca
10
I wish we stayed for a full week
Pros:

The location is wonderful with a very nice view and pool to chill

Cons:

Nothing i have even asked for an earlier check in and tgey were very supportive

2026-09-16 • via Nuitee
I
Isaedmarie • solo_traveller • us
10
Highly recommend
Pros:

We had an amazing time at the Malcolm. Everything is very clean and well taken care of. The property and surrounding are beautiful, you are walking distance from different shops and restaurants, as well as the center of the town. The crews from the pool and rooms are breathtaking. Having an underground garage to securely park your car for free is a huge plus. We will be back.

2026-09-16 • via Nuitee
E
Elie • family_with_children • ca
10
2026-09-16 • via Nuitee
D
David • couple • ca
10
The Malcolm was the perfect place for my daughter’s wedding!
Pros:

Everything was fantastic! All staff helpful and friendly. Rooms were beautiful and very clean! Location is perfect! Hot tub and pool were great with those mountain views! Stirling Room exceptional food, drink and service!

Cons:

Nothing was negative.

2026-09-16 • via Nuitee
J
John • family_with_children • gb
10
2026-09-15 • via Nuitee
B
Björn • solo_traveller • ch
10
2026-09-15 • via Nuitee
S
Sophia • couple • de
8
2026-09-15 • via Nuitee
J
James • solo_traveller • gb
10
Fantastic hotel in a beautiful spot with friendly staff - couldn’t ask for more
Pros:

Really friendly staff, comfortable big beds, great food, easy parking, great concierge for hiking tips, and nice coffee :)

Cons:

NA

2026-09-14 • via Nuitee
M
Mary • extended_group • us
3
2026-09-14 • via Nuitee
B
Beverly • couple • ca
10
2026-09-12 • via Nuitee
F
Fabian • couple • de
10
Pros:

Alles war super! Ein sehr angenehmer Aufenthalt!

Cons:

Da gibt es nichts 😊

2026-09-12 • via Nuitee
C
Chris • couple • gb
10
No regrets
Pros:

beautiful hotel, close to the town centre and all amenities, including walks and restaurants. Very helpful staff and great facilities - pool, restaurant, cafe and bar. Beds were so comfy and bathrooms well appointed with the most amazing toiletries. Would definitely recommend

2026-09-10 • via Nuitee
D
Doug • solo_traveller • gb
10
Meet all of our expectations and more .
Pros:

The Hotel was very clean, comfortable, staff were friendly and helpful. Rooms good size, views of the mountains were lovely.

Cons:

Nothing.

2026-09-09 • via Nuitee