The Malcolm Hotel

Hotels
9.2 (943 reviews)
321 Spring Creek Drive , Canmore , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cozy rooms
Cons:
Cold food at breakfast
Occasional cleanliness issues
Higher pricing concerns

Categories

Cleanliness
8.62
Rooms are cozy and clean, but some cleanliness issues with sheets noted.
Service
10
Top-notch service from housekeeping and bell hop; excellent service mentioned multiple times.
Location
10
Perfect location for accessing trails and views; quick walk to Main St.
Room Quality
9.12
Rooms are cozy and well-appointed; overall good room quality.
Amenities
9.12
Good amenities including pool, hot tubs, and a games room; some comments on the size.
Value for Money
8.62
Some guests felt it was overpriced for value; mixed feedback.
Food and Beverage
8.12
Breakfast buffet was cold and disappointing despite other meals being good.
Overall Experience
10
Overall positive experiences reported; many guests plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:33

Property Description

Luxurious Amenities

The Malcolm Hotel in Canmore offers a luxurious stay with an outdoor swimming pool, hot tubs, and BBQ facilities. Unwind in style and enjoy the free WiFi provided throughout the property.

Delicious Dining Options

Indulge in culinary delights at the Stirling Grill Restaurant or sip on your favorite drink at the hotel bar. Start your day right with a scrumptious American breakfast served on-site.

Convenient Services

From a business center to a 24-hour front desk, The Malcolm Hotel ensures all your needs are met. Whether you're here for leisure or business, our staff is dedicated to making your stay memorable.

Book now for an unforgettable experience at The Malcolm Hotel in Canmore, where luxury meets comfort.

Important information:

If booking 5 rooms or more, different policies and additional supplements will apply. Contact property for details.

For reservations with pets, confirm availability and charges with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 943 reviews
Cleanliness: 8.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 8.12
Overall Experience: 10
K
Katrina • couple • us
8
2026-02-14 • via Nuitee
C
Chad • family_with_children • ca
10
Best place to stay in canmore.
Pros:

We absolutely love the view of the mountains from the swimming pool and hot tubs. Staff are always friendly, clean rooms, and great food.

Cons:

The price is a little higher but you get what you pay for.

2026-02-11 • via Nuitee
M
Malcolm • couple • au
9
2026-01-30 • via Nuitee
M
marc • couple • be
10
Ongelofelijk
Pros:

Alles

Cons:

Top

2026-01-29 • via Nuitee
Y
Yiqun • extended_group • ca
10
2026-01-23 • via Nuitee
K
Kayde • couple • ca
10
Great staff and location
Pros:

The views

Cons:

No fan in bathroom, got too steamed up
Not enough underground parking

2026-01-22 • via Nuitee
J
John • extended_group • us
10
2026-01-19 • via Nuitee
A
andrea • family_with_children • ca
7
Pros:

Breakfast great
Pool area fabulous
Staff friendly
Location unbeatable

Cons:

Lobby and lounge area disappointing towards Sterling.
Very sterile not cozy. coffee tables far from couches. No plants or decorative touches
Pillows very uncomfortable - too puffy and stiff

2026-01-19 • via Nuitee
E
ERIK OSVALDO • couple • ca
10
2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-19 • via Nuitee
R
Rachel • couple • ca
9
2026-01-19 • via Nuitee
A
Andrea • couple • us
10
Pros:

We loved the room layout. The bed was very comfortable. The pool and hot tub were easily accessible and had amazing views! The restaurant on the main floor was so delicious and readily available. We would stay again and again! The outdoor walking path with wildlife was great and parking garage was so convenient!! Great clean hotel with great service! We would stay again in a heart beat!! Thank you so much for an outstanding experience!

2026-01-19 • via Nuitee
A
Aby • couple • gb
10
2026-01-19 • via Nuitee
T
Tyler • solo_traveller • gb
9
Great views
Pros:

The view was fantastic, rooms were slightly ordinary but still clean and comfortable. Overall the area is very quiet, and IMO Canmore is nicer than Banff so it’s easy to recommend.

Cons:

The only small thing I noticed was a bit of a smoke smell in the room, perhaps the ventilation system is picking up smoke from the rooftop fire pits? But it did trigger allergies a bit. May just have been my room for whatever reason.

2026-01-18 • via Nuitee
L
Lee • family_with_children • tw
9
2026-01-17 • via Nuitee
R
Rina • family_with_children • ca
10
2026-01-10 • via Nuitee
M
Mark • couple • ae
10
2026-01-07 • via Nuitee
M
Megan • couple • gb
10
Absolutely loved our stay here and will definitely return!
Pros:

Loved the view from the room and hot tub. Great location and parking. Staff were great!

Cons:

Nothing!

2026-01-06 • via Nuitee
Y
Yosef • couple • ca
5
גרוע
Cons:

חיכנו יותר משעה כדי לקבל את החדר והיה הרבה ילדים ורעש אפילו שרשום למבוגרים בלבד

2026-01-04 • via Nuitee
M
mdpdesrochers • NONE
10
At home in the Rockies
Pros:

This gem is right in the heart of Canmore but you couldn’t feel the vibrant town. The rooms are cozy and clean with a housekeeping and bell hop team that delivers top notch service. The property has a games room and pool for entertainment and large fireplace to curl up with a book. Located a quick walk from Main St you couldn’t ask for a better location.
Keep this gem a secret.

2026-01-03 • via Tripadvisor