Ceyloni City Hotel

Hotels
8.8 (862 reviews)
No. 21 Cross Street , Kandy , lk

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast options
Reported cleanliness issues

Categories

Cleanliness
8.44
The room was clean, but there were reports of bedbugs.
Service
9.41
Staff were helpful and friendly, accommodating requests.
Location
9.45
Conveniently located near attractions and eateries.
Room Quality
8.4
Rooms described as comfortable, with limited natural light.
Amenities
8.93
Basic amenities available, suitable for short stays.
Value for Money
8.89
Good value for location, but breakfast options were limited.
Food and Beverage
7.94
Breakfast could be improved, limited menu reported.
Overall Experience
8.91
Guests had a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Conveniently Located in Kandy:
Situated in the heart of Kandy, Ceyloni City Hotel offers comfortable air-conditioned rooms with modern amenities, including free WiFi and a shared lounge.

Charming Accommodations:
Each room at Ceyloni City Hotel features a cozy desk, a private bathroom with complimentary toiletries, and a stunning city view. The hotel also provides fresh bed linen and towels for a relaxing stay.

Delightful Dining Experience:
Indulge in a culinary journey at the hotel's restaurant, specializing in a delightful fusion of British and local cuisine.

Ready to experience the perfect blend of comfort and convenience in Kandy? Book your stay at Ceyloni City Hotel now and explore the city's vibrant attractions just a stone's throw away.

Important information:

Please note that the property does not have a separate accommodations for drivers and guides.

Please note that cot and extra bed will be provided based on availability.

Please note the breakfast price:
Continental/ American/ Sri Lankan: USD 5Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 862 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
P
Perry family_with_children au
9
Pros:

Nice clean place very friendly and helpfull staff

Cons:

Location nice restourants close by

2026-03-08 via Nuitee
B
Borys family_with_children lk
7
2026-03-06 via Nuitee
L
Lukasz extended_group de
6
2026-02-26 via Nuitee
A
Anna-Lena couple de
7
Für einen kurzen Trip vollkommem ausreichend
Pros:

Lage top! Personal super freundlich!
Alles zu Fuß erreichbar - gute Restaurant sowie Zahntempel sehr nah

Cons:

- dünne Wände. Wir hatten sehr laute Nachbarn, die die Nacht zum Tag gemacht haben.
Hotel einige Jahre alt. Bad war gut aber die Wände im Schlafzimmer in der Nähe der Klima sind optimierungsbedürftigt.

2026-02-11 via Nuitee
D
David family_with_children cz
3
Pros:

dobra lokalita na pamatky .. vsude kousek.

Cons:

naproti nasemu pokoji otevrena diskoteka s velmi hlasitou hudbou do pulnoci. a protoze okna vubec netesni , spite jak v tanecnim klubu . bez spuntu nemate sanci usnout. rano hluk z ulice .

2026-02-08 via Nuitee
S
Simone family_with_children de
4
Pros:

Die Lage

Cons:

Für eine Nacht okay. War nicht so sauber und abgewohnt.

2026-01-29 via Nuitee
J
Janindu couple lk
8
2026-01-28 via Nuitee
M
Marie-dominique couple fr
8
2026-01-26 via Nuitee
L
Lesley family_with_children gb
8
Pros:

Central location. Breakfast was good. 3000 per day for breakfast each.

Cons:

Room was quite small. Only sheet on bed, no blanket. It was very noisy with building works being carried out from early in morning til late at night.

2026-01-24 via Nuitee
D
Darwin family_with_children au
7
Friendly and economical stay in the heart of Kandy. Great budget option for travellers.
Pros:

Staff are extremely friendly and helpful - they brought in our luggage from down the road. Wifi worked well. Fresh fruit and eggs on toast were great.

Cons:

Sri Lankan parts of the breakfast were too hot for our Aussie taste buds!

2026-01-21 via Nuitee
T
Tibor family_with_children hu
8
2026-01-20 via Nuitee
D
Deborah couple au
10
Pros:

Superb staff , always helpful & kind

2026-01-20 via Nuitee
S
Sasiru couple lk
9
2026-01-19 via Nuitee
M
Morteza family_with_children ir
9
Nice clean hotel in center
Pros:

Location, staff, cleanliness

Cons:

Noise from street

2026-01-16 via Nuitee
D
diego family_with_children it
7
2026-01-05 via Nuitee
E
ERIKA family_with_children jp
9
Pros:

大人2人、11歳の子供1人の3人で2ベッドルームに宿泊しました。仏歯寺まで徒歩10分程度、近くに飲食店やATMがあり便利な立地です。部屋は清潔で快適。朝食はフレッシュジュース、フルーツプレート、オムレツor目玉焼き、薄切り食パン、コーヒーorティーでした。スタッフの方が親切で、ダンブッラ観光経由シギリヤまでのタクシーをお願いしたら手配してくれました。良い滞在ができました!

2026-01-01 via Nuitee
A
Anjana family_with_children in
5
Pros:

It’s on the City Center and close to all main areas. Lot of eateries around. Very huge bathroom

Cons:

The provision for natural light entering the room was very limited. The windows couldn’t be opened as it faces the main road which is very noisy. The outside noise enters the room even if the windows are closed. A very limited breakfast menu.

2025-12-24 via Nuitee
S
Sue extended_group au
10
Central Kandy Location
Pros:

Great hotel in the city centre. Easy checkin and checkout. Can walk to Sacred tooth temple, lake, all the shops. Kandy is a thriving hub. We are dinner across the road and food was good.

Cons:

Street noise may affect some as in middle of Kandy but nothing that affected us.

2025-12-24 via Nuitee
H
Hiroshi couple jp
7
2025-12-22 via Nuitee
J
Joao Miguel couple pt
7
2025-12-20 via Nuitee