Volga Premium Hotel

Very nice small hotel located next to the Volga river embankment. The rooms are large and comfortable. Excellent varied breakfast. There is a nice SPA with Turkish bath. There are many cafes around. I stay here often. The staff are masked, there are sanitizers at the reception and at the entrance to the elevator.

Все отлично ресторан шикарный

Все хорошо. Чисто, уютно. Бесплатная парковка. Завтрак полноценный.

Просто шикарный завтрак, единственное что его немного омрачило это неприветливость официанток.. отличная кровать и матрас. В ресторане нет разливного импортного пива - только чувашское

Not a 5 star for sure. Bathroom needs work. Ac - weak. Check in procedure - a pain in the butt.

We have stayed there only for one night at June the service was good. the wi-fi works well. rooms are clean, staff can not speak English so well but mainly they understand what you need. basicly this hotel is a good place to stay.

It is surprisingly well hotel in the middle of Russia. Nice people, nice facility and very nice restaurant

When you travel to such small town in middle of Russia, you wouldn’t expect such professionalism in a hotel. People were so good, hotel was very decent, room was clean and restaurant was amazing.
Stay in Suite if you can...

The hotel was recommended by some colleagues in Cheboksary. The purpose of this stay was my wedding evening. My fiancee and myself came to the hotel around a week earlier to look at the suites and decided we would take suite 501. I offered to pay for the suite at that time on an Amex platinum card, to reserve it for my new wife and myself as we were travelling from Kozmodemyansk that evening.
During our wedding reception my wife had a call from the hotel to ask if we were still coming for the evening..! she told them “Yes”. No mention at this point we could not have the suite we booked.
Upon our arrival we were given the key to another suite which we did not like. When we explained we had been before and booked suite 501, we were told, to our dismay, it was occupied and not available. We then looked at another room which was unacceptable for our first married evening. By this time it was now around 1.30am and we were tired. We asked to be put back to suite 201 and when we complained to the receptionist we were told “ because of the weather the people in the 501 suite extended their stay. You, made your hotel problem your clients problem, this is not acceptable.
Both my wife and myself were very disappointed at the situation we were put in on this evening. Our colleagues are also very disappointed with the hotel and are now reconsidering, if the hotel should be recommended in the future for colleagues, visiting dignitaries or even as a Venue.

We write a letter to the hotel... doubt if it was read as the reply asked for all the same information we gave them.... Not Impressed at all.
No Point in Booking a Room here ... you might not get it if you do - could land you with NO accommodation.

We came to the Volga Premium without booking room in advance. We were amazed how quickly we were accommodated. The standard room #502 was very nice, clean and stylish. Mattress on the bed is really great - we had the wonderful night sleep. The restaurant in the Volga Premium Hotel deserves special mentioning: we had a wonderful dinner with cheese soup, mushroom soup, trout with vegetables, pie with assorted fish and great coffee with apple water for just 1200rub. Every dish was tasty. Special thanks for the booking manager of the Volga Premium Hotel, who helped us to cancel our reservation through Booking.com which we made a week earlier, but had to cancel it at the last moment. Without her help we would have to pay the fine for the late cancellation to the Booking.com. Thanks for the great stay!

Very good location. Hotel is close to Volga river, supermarkets and restaurants. Very convenient. Staffs are friendly and speak English. The room is big, nice and great. The food served in the hotel restaurant are nice.

The hotel itself is quite good and the rooms are nice and clean. Unfortunately this hotel is not well managed. The staff at the reception desk was mostly unfriendly, actually rather rude to me. I have never experienced something like this before and I stayed in many hotels all over the globe already. At worst a day before check out the hotel confirmed me a late check out at 10pm, but decided differently the next day while I was at work. I had to leave from work early in order to clear my room and ended up hanging around for 7 hours at the airport thanks to the poor hotel management. This is an absolute no go and cannot be tolerated. I am choosing a different hotel for my next business trips to Cheboksary from now on.

In the centre of Cheboksary, restaurants and shops in a one minute walk. Room was standard and clean. Breakfast was very good. At the reception they speak English, friendly and professional staff. Parking is free and safe. Internet was fast. Hotel is recently build. A good place to stay!

For a hotel in such a city this is top end. Rarely would you find such a level of fit out in any regional city let alone a small one like Cheboksary.

Staff on reception were very friendly and spoke some English. On leaving they asked if I enjoyed my stay which is a first in Russia.

Only downsides were the fact the wifi kept cutting out, and the air con was poor. It had been over 30 in the day and still hot at night so it felt like I had slept in Ba'ath when I woke up though.

Overall though its a good place and I will return.

Volga premium is very nice boutique hotel,the location is very central and also few step from the river of cheboksary.
All in hotel is new and clean with high standards of service.
Free WiFi and very good

Nice comfortable hotel in the centre of Cheboksary city. What I liked the most: spacious room, comfortable bed, clean, bath (and not simply shower, even in the standart room), good variety and quality of food for the buffet breakfast. The only thing which astonished me was that in such a hotel I could not get an iron into my room, but I had to go to another floor, where there is all necesarry equipment to iron your things... not very convenient.