Joy Hotel

Hotels
7.9 (9974 reviews)
385 Hullenbergweg , Amsterdam , nl
+31 20 737 1503

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Value for Money
Food Quality
Cons:
Service
Cleanliness
Room Quality

Categories

Cleanliness
6.49
Cleanliness was mentioned negatively, with rooms having issues related to hygiene and smoke smell.
Service
6.96
Service was generally poor, especially with unhelpful and rude staff.
Location
9
Location received positive sentiment across multiple reviews, commended for its convenience.
Room Quality
7.45
Room quality was mixed; some amenities were lacking and smoke odors were noted.
Amenities
7.98
Amenities were considered limited, with positive notes on basic options.
Value for Money
8.44
Value for money was generally acceptable based on location and breakfast offerings.
Food and Beverage
8.49
Food offerings, especially breakfast, were well-received.
Overall Experience
8.36
Overall experience reflects mixed feelings; some positive highlights but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Modern Hotel with Multilingual Staff

Convenient Location
Situated just 1.2 km from Johan Cruijff Arena, Joy Hotel offers easy access to Amsterdam's top attractions, including the Heineken Experience and Dutch National Opera & Ballet, all within 10 km.

Comfortable Stay
Guests can enjoy a delicious buffet breakfast daily and relax in well-appointed rooms with free WiFi. The attentive staff fluent in Arabic, English, and French are available 24/7 at the reception to cater to all needs.

Book your stay at Joy Hotel in Amsterdam now to experience a seamless blend of convenience, comfort, and exceptional service.

Important information:

Parking spaces cannot be reserved in advance.

The credit card used for the booking should be shown upon check-in.

Please note that construction work is taking place near the hotel from 15/03/2025 to 01/06/2026. While the work is not on our property, some rooms may still be affected by noise during this period. Additionally, access to the hotel may be partially obstructed, and some entrances may have obstacles. We apologize for any inconvenience and appreciate your understanding.

Operating hours for renovation work are specified, from {10:00 } to {17:00} daily from 30/04/2026 to 30/10/2026..
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

7.9
Based on 9974 reviews
Cleanliness: 6.49
Service: 6.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
X
Xin • solo_traveller • de
10
2026-08-09 • via Nuitee
M
Marcel • couple • nl
7
2026-08-08 • via Nuitee
L
Leonhard • solo_traveller • de
10
Pros:

Nice hotel with EV charging next to Metro stop

2026-08-08 • via Nuitee
Z
Zheni Valerieva • couple • es
10
Pros:

Very polite staff , well located - outside the city center but well connected with by metro

Cons:

All good

2026-08-08 • via Nuitee
D
Desislava • family_with_children • de
10
2026-08-08 • via Nuitee
S
Syed Rehman • couple • fr
8
2026-08-08 • via Nuitee
N
Natalia • solo_traveller • de
9
2026-08-07 • via Nuitee
Željko • couple • hr
9
Amsterdam week
Pros:

300 m metro stanice od koje se moze direktno u centar

Cons:

Sve je bilo kako je opisano.

2026-08-07 • via Nuitee
левицкий • couple • cy
10
2026-08-07 • via Nuitee
A
adri • solo_traveller • nl
8
2026-08-07 • via Nuitee
C
Catherine • solo_traveller • fr
8
Pros:

La proximité du métro

2026-08-06 • via Nuitee
C
Corne • solo_traveller • nl
2
2026-08-06 • via Nuitee
M
Maximilian • couple • de
7
2026-08-06 • via Nuitee
A
AndreaDFC • couple • it
8
Buon alloggio per visitare Amsterdam e dintorni
Pros:

L'hotel è in una zona periferica di Amsterdam, quindi facilmente raggiungibile in auto; il quartiere è ben tenuto. A 10 minuti di passeggiata è presente una fermata della metropolitana, con cui comodamente e velocemente si raggiunge il centro città.
Il personale della reception è sempre stato gentile, veloce e prodigo di consigli sui servizi di Amsterdam: in particolare ci ha dato un ottimo suggerimento sul noleggio biciclette (https://www.rentabike.nl/).
La stanza era molto luminosa e la salita ai vari piani delle camere, sia con ascensore sia con scala, è permessa solo a chi in possesso della scheda di una camera.
Il parcheggio dell'hotel è dotato di varie colonnine di ricarica per veicoli elettrici (a pagamento tramite codice QR).
A 20 minuti di passeggiata vi è un quartiere molto ricco di attività commerciali e ristorative.

Cons:

Il parcheggio dell'hotel costa 15 € al giorno: non è un prezzo esagerato rispetto a quanto si paga mediamente in questa città, però siamo pur sempre in periferia e potrebbe essere fatto pagare sensibilmente di meno agli ospiti dell'hotel stesso.

2026-08-06 • via Nuitee
J
John Randolf • couple • gb
8
It was great except for one staff. He is tall, bald gentleman who has a bike and works in the reception. On the day of m
Pros:

It was clean and tidy and I have everything that I need. The location is perfect as it is not in the city centre so it was so quiet. Train station is 2 minutes walk from the hotel. Easy access going to the central and to the airport.

Cons:

Everything was alright with the facilities.

2026-08-06 • via Nuitee
D
Dirk • solo_traveller • de
10
Pros:

Bequeme Betten

Cons:

Baustelle vor der Haustür

2026-08-06 • via Nuitee
A
Antonella • couple • it
6
Buono ma mancano precisazioni sul parcheggio
Pros:

Colazione e posizione

Cons:

Il parcheggio per le moto è gratuito ma non viene detto al momento della prenotazione e nemmeno contattando l’hotel tramite messaggi. Consigliamo di risolvere ed scriverlo nella descrizione.
Il parcheggio non è gestito dall’albergo quindi una volta pagato non si può aver alcun tipo di rimborso.

2026-08-06 • via Nuitee
S
sandrine • solo_traveller • fr
9
2026-08-06 • via Nuitee
D
Dagmar • couple • de
8
2026-08-06 • via Nuitee
A
Alina Brutskaya • extended_group • pl
10
We loved the hotel!
Pros:

Great hotel, very close to the Cruiff arena and Ziggo, about 15 minutes on foot (or 1-2 metro stations). Very comfortable beds, good shower, very friendly stuff! Very good soundproof windows and good wifi connection.

Cons:

Nowhere to get groceries nearby but there's a nice cafe around the corner!

2026-08-06 • via Nuitee