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Relaxation and Wellness - Indulge in the indoor pool, sauna, and fitness center for a rejuvenating experience.
Culinary Delights - Enjoy a variety of dining options including a restaurant, coffee shop, and complimentary daily buffet breakfast.
Convenience and Comfort - Benefit from amenities like complimentary WiFi, dry cleaning services, and comfortable guestrooms with modern facilities.
Escape to tranquility and luxury at Lázeňský Hotel Pyramida I in Frantiskovy Lazne. Book your stay now for an unforgettable experience!
Service animals are exempt from fees/restrictions
Pet max weight (per pet) in kg is 10
No elevators
Pets allowed
Pet max weight (per pet) in lb is 22
Service animals are exempt from fees/restrictions
Pet max weight (per pet) in kg is 10
No elevators
Pets allowed
Pet max weight (per pet) in lb is 22
Professional property host/manager
Maximum number of pets per room 1
Service animals are allowed
Innen sehr nett und sauber. Freundliches Personal. Durchgehend deutschsprachig.
This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge.
Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset).
Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice and clean but had no cabinets or shelves for toiletry bags. The ventilation in both rooms were very noicy.
Although clean, there was a strange, sharp smell in the whole room - as if a cat had stepped there.
Around 6 pm we saw that the restaurant was almost full and realised that it closes already at 7:30! We quickly got ready for dinner, came back but were told to go outside if we had not made a reservation. (no, we had just arrived). So we went outside, grabbed a menu card and ordered our food. Nobody else were eating outside. The young girl seemed to have to ask her superior if this was OK. We received our food. At 6:45 a lady came over. She had reserved the table for 7 pm. We were halfway through the meal and could have left at 7 but she called the staff who told us at 6:50 that the table was reserved so we had to leave it. We were not offered another table. A sweet lady nearby invited us to sit with her and her husband.
We experienced a mix of good & bad but are not coming back
Alles Gut - Personal, Küche, Zimmer
Restaurant food and selection needs improvement. Some rooms and public spaces are outdated. Guests with special needs have to conquer some stairs. Luggage can't be rolled in because of stairs at the entrance (should have a ramp).
Everything is good apart from no1 can speak good English and nothing is written in English too which is a bit disappointing
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