Harbour Hotel & Spa Southampton

Hotels
8.8 (3140 reviews)
5 maritime Walk , Southampton , gb

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful hotel location
Comfortable rooms
Cons:
Value for money
Food pricing
Slow service at the bar

Categories

Cleanliness
8.74
Most reviews mention cleanliness positively, with no major complaints.
Service
9.01
Staff are consistently described as friendly and attentive, making the service level commendable.
Location
9.05
The hotel is well-located, with many positive comments on its proximity to restaurants and attractions.
Room Quality
8.9
Rooms are frequently praised for being clean and comfortable, though there were minor issues noted.
Amenities
8.73
Amenities are generally satisfactory, but there were several mentions of improvements needed.
Value for Money
8.49
Several guests felt the prices were high in relation to the food and beverages offered.
Food and Beverage
8.24
Food quality received mixed reviews; some found it expensive and average.
Overall Experience
9.21
Overall enjoyable experiences shared by many, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:02

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Harbour Hotel Southampton with a hot tub, pool, sauna, and rejuvenating massage treatments available at the spa.

Onsite Fitness Centre
Stay active during your stay with access to the hotel's modern fitness centre, perfect for guests looking to maintain their workout routine.

Convenient Location
Located near popular attractions like Southampton Guildhall and The Mayflower Theatre, Harbour Hotel Southampton offers easy access to the best of the city.

Experience luxury and convenience at Harbour Hotel Southampton. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Any rates which include breakfast will consist of continental breakfast.

Parking is charged at £13.75 per vehicle, per night - otherwise 3 hours free parking.

Please note that an additional charge of EUR 25 per hour will apply for late check-out. All requests for late check-out are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3140 reviews
Cleanliness: 8.74
Service: 9.01
Location: 9.05
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 9.21
S
Scott • couple • gb
8
2026-03-07 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-03-07 • via Nuitee
F
Fay • couple • gb
10
Lovely treat
Pros:

Great location, very comfortable room & the restaurant on the 6th floor had great views.

Cons:

Nothing

2026-03-07 • via Nuitee
D
Deborah • couple • gb
10
2026-03-07 • via Nuitee
H
Harry • couple • gb
10
The whole place, from arrival through to departure. Was second to none, the staff couldn’t do more, the bar staff were a
Pros:

Everything was perfect, absolutely stunning

Cons:

Very little.

2026-03-06 • via Nuitee
P
Phil • couple • gb
2
First day great arrived and a swim woke up went for walk and then had a drink in bar paid and didn’t finish drinks went
Pros:

Location and spa

Cons:

The staff member excusing me off not paying my bill

2026-03-05 • via Nuitee
J
Jacintha • solo_traveller • gb
10
2026-03-04 • via Nuitee
S
Sotiris • couple • gr
1
Pros:

The location was excellent

Cons:

The behaviour of the receptionist today 04 March at 1100 the Indian girl
She was rude ! I simply asked here after 4 days staying there if I could leave 30 minutes later than the usual check out which nevertheless was 1100 and she told me very rude without even asking the manager that I have to pay 25 pounds for 30 minutes

2026-03-04 • via Nuitee
M
michael • couple • gb
10
We had a lovely time at the hotel
Pros:

Everything

Cons:

Service charges

2026-03-04 • via Nuitee
M
Martin • couple • gb
9
Lovely stay for a birthday evening and night
Pros:

Great view from the balcony. Lucky to be upgraded to Marina Suite

Cons:

Information about parking was not clear.

2026-03-04 • via Nuitee
D
De • couple • nz
10
2026-03-04 • via Nuitee
R
Ralph • couple • gb
5
Won't stop there again. Not true 5* hotel.
Pros:

Comfy bed.

Cons:

Poor quality and selection of hot drinks in the room. Uncomfortable chair with no head support. Dirty shower screen rubber seal. Cold mushy peas served at evening meal. Car parking limited and expensive.

2026-03-02 • via Nuitee
C
Caron • extended_group • gb
10
Relaxing, comfortable, delicious!
Pros:

Very difficult to pick out one thing! Room lovely, fabulous view! Cleanliness 2nd to none! Spa awesome, easy to access, being disabled! Staff in restaurant, bar, spa, reception all so kind and helpful, good knowledge! ☆☆☆☆☆

Cons:

Can't think of a thing! Even the weather was amazing! For the end of Feb! Didn't need a jacket!

2026-03-02 • via Nuitee
T
Toby • extended_group • gb
5
2026-03-01 • via Nuitee
K
Kevin • couple • gb
8
Pros:

Stayed beforevgreat shape

2026-03-01 • via Nuitee
A
Anna • couple • gb
9
The staff were all exceptionally helpful and friendly
Pros:

Location and food options available at the hotel

Cons:

Nothing

2026-02-28 • via Nuitee
B
Brian • couple • gb
8
Pros:

Staff and facilities good

Cons:

Fridge in room wasn't working and the milk had curdled

2026-02-28 • via Nuitee
J
justin • couple • gb
10
Pros:

The view

Cons:

The breakfast was rubbish
The scrambled egg was sloppy and I don't think they know how to cook

2026-02-28 • via Nuitee
J
Jean-Marc • couple • fr
8
2026-02-26 • via Nuitee
L
Loxham • couple • gb
7
Luxurious hotel in the best location but eat out !!
Pros:

room was very nice, well appointed and had the 4* touuch - some areas especially the bathroom were showing signs of wear and tear, the shower leaks all over the floor which has made the silicone around the skirting to become detached
Breakfast was OK
Bed was awesome

Cons:

This hotel claims to be a 5* establishment, and is as far as the comfort and interior is concerned, the location is perfect

The food is at best 3 star - one meal in the upper floor restaurant was not what was described on the menu - the manager said it was because they had a new Chef a few days previous and he changed some items on the menu.problem was they didnt tell the waiting staff

In all 5* luxury with 3*food

2026-02-26 • via Nuitee