Harbour Hotel & Spa Southampton

Hotels
8.8 (3140 reviews)
5 maritime Walk , Southampton , gb

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful hotel location
Comfortable rooms
Cons:
Value for money
Food pricing
Slow service at the bar

Categories

Cleanliness
8.74
Most reviews mention cleanliness positively, with no major complaints.
Service
9.01
Staff are consistently described as friendly and attentive, making the service level commendable.
Location
9.05
The hotel is well-located, with many positive comments on its proximity to restaurants and attractions.
Room Quality
8.9
Rooms are frequently praised for being clean and comfortable, though there were minor issues noted.
Amenities
8.73
Amenities are generally satisfactory, but there were several mentions of improvements needed.
Value for Money
8.49
Several guests felt the prices were high in relation to the food and beverages offered.
Food and Beverage
8.24
Food quality received mixed reviews; some found it expensive and average.
Overall Experience
9.21
Overall enjoyable experiences shared by many, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:02

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Harbour Hotel Southampton with a hot tub, pool, sauna, and rejuvenating massage treatments available at the spa.

Onsite Fitness Centre
Stay active during your stay with access to the hotel's modern fitness centre, perfect for guests looking to maintain their workout routine.

Convenient Location
Located near popular attractions like Southampton Guildhall and The Mayflower Theatre, Harbour Hotel Southampton offers easy access to the best of the city.

Experience luxury and convenience at Harbour Hotel Southampton. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Any rates which include breakfast will consist of continental breakfast.

Parking is charged at £13.75 per vehicle, per night - otherwise 3 hours free parking.

Please note that an additional charge of EUR 25 per hour will apply for late check-out. All requests for late check-out are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3140 reviews
Cleanliness: 8.74
Service: 9.01
Location: 9.05
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 9.21
K
Karl couple gb
6
2026-02-14 via Nuitee
K
Kirstie couple gb
10
2026-02-13 via Nuitee
T
Trond couple no
8
Pros:

Frokosten var ikke noe å skryte av

Cons:

Det var ikke delikat, lite av alt. Sto ikke i stil til resten

2026-02-12 via Nuitee
S
Susan couple gb
9
2026-02-11 via Nuitee
I
ian couple gb
8
2026-02-09 via Nuitee
M
Malcolm couple gb
5
Cons:

I didnt like that you had to book the spa and that I wasn’t even aware that you had to book it? So could t use the spa at all due to being fully booked during my stay. Also mini bar fridge wasn’t cold the bed was two singles put together not what I asked for .

2026-02-09 via Nuitee
A
Andreas couple gg
4
2026-02-09 via Nuitee
C
Chris solo_traveller gb
9
Pros:

The settings based on the harbour area are fantastic, location is central to everything

2026-02-08 via Nuitee
E
Emma couple gb
10
2026-02-08 via Nuitee
P
Peter couple gb
7
Stay was very disappointing due to heating problems
Pros:

Very good

Cons:

Very cold room, restaurant and in general not pleasant due to heating and electrical problems. Mobile electric radiators did not work as circuits had tripped. No compensation offered

2026-01-31 via Nuitee
E
Ellie family_with_children gb
4
Won’t be returning.
Pros:

The big bed
Clean

Cons:

The spa - pool to small, over crowded, not enough beds, sauna not hot
The pillows
The key to get in to our room kept failing
A/C didn’t work
No window
100 pound security deposit but not informed beforehand when made booking

2026-01-31 via Nuitee
D
Deb couple gb
10
Will definitely stay here again when in the area.
Pros:

The cleanliness of the place & the size of our room.

Cons:

N/A

2026-01-30 via Nuitee
J
Julia couple gb
7
Nice hotel , comfy beds in a great location but not 5 star
Pros:

Comfy bed , marina views . Lovely bathroom. Good location in ocean village

Cons:

Wasn’t 5 star service ….asked us if we’d like ice and lemon for our gin, which we did, but never arrived . Cost of coffees / teas in the bar …6 coffees 2 teas £50.
Room had a waste pipe embedded in the wall so constant gurgling .

2026-01-30 via Nuitee
T
Tim couple gb
10
Beautiful hotel, lovely bed, would use again
Pros:

Location is good

Cons:

A little pricey

2026-01-29 via Nuitee
A
Alex solo_traveller gb
10
2026-01-29 via Nuitee
E
EP3 couple gb
9
Excellent stay at the Southampton Harbour Hotel
Pros:

Maintained to a very high standard!

Cons:

Nothing, we really enjoyed our stay!

2026-01-29 via Nuitee
W
wendy couple gb
8
Lovejy location but restaurant and spa not so great
Pros:

Location, style

Cons:

Service in restaurant forgotten about, no drinks offered, forgot birthday cake

2026-01-28 via Nuitee
K
Karolina solo_traveller gb
10
2026-01-28 via Nuitee
K
Karolina couple gb
10
2026-01-28 via Nuitee
J
jay couple gb
10
2026-01-27 via Nuitee