Oak Ray Heritage Hotel

Hotels
8.3 (311 reviews)
67/69,Rajapihilla Mawatha , Kandy , lk
+94 812 203 070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Drain smell in bathroom
No parasols by the pool
Loud music during Christmas dinner

Categories

Cleanliness
7.51
Some reviews mentioned a drain smell in the bathroom and the need for better bathroom cleanliness.
Service
8.98
Staff were described as friendly and accommodating.
Location
9.02
Great location with stunning views of Kandy and easy access to the town.
Room Quality
7.97
Rooms and bathrooms were clean overall, though there were some minor issues.
Amenities
8
Amenities were generally good, with a nice pool, though lack of parasols was noted.
Value for Money
8.46
The experience was mostly positive, justifying the cost.
Food and Beverage
8.01
Breakfast was delicious, but there was a desire for more herbal tea options.
Overall Experience
8.48
Overall experience was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Central Location in Kandy
Located in the heart of Kandy, Oak Ray Heritage Hotel offers convenience and accessibility to major attractions such as Kandy City Center and Sri Dalada Maligawa.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a variety of Chinese, Indian, and Asian dishes. Special dietary requests for vegetarian and halal meals are also accommodated.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, business centre, valet parking, and complimentary WiFi. Benefit from additional services like airport transfers and room service during your stay.

Book now to enjoy a seamless blend of luxury and convenience at Oak Ray Heritage Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 311 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
C
Corentin • solo_traveller • fr
9
Pros:

Nous sommes arrivés avant l'heure que nous devions arriver et nous avons pu laisser nos sacs dans l'entrée.
Chambre et salle de bain propre.
Vue sur le lac de notre chambre et de la piscine.
Lit confortable.
Il y a beaucoup de place dans la chambre.
Très bon petit déjeuner, avec de la diversité pour tout les goûts.
Services agréable.
5min a pied du centre ville.
Au calme.
Pensez a aller voir un match de cricket.

Cons:

Les serviettes ne sèchent pas.
Odeur de nourriture venant des retaurant adjacent.
A noter: odeur d'humidité dans la chambre.

2026-08-08 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

Excellent good value hotel on a hill south of the lake with terrific views of Kandy. The rooms are spacious with comfortable beds, and most have lake views. The view is even better from the lovely rooftop pool and breakfast area looking over the lake to the Temple of the Tooth complex and the rest of the town.

It's a 10 minute downhill walk (take the path beside the shabby Royal Palace Gardens) to the lakeside and then to the temple precincts, the busy market, and the town's restaurants.  We enjoyed a morning with excellent guide Buddhima arranged through WithLocals - recommended.

Cons:

The electronic safe had no power source, so did not work.

2026-08-05 • via Nuitee
E
Emilia • extended_group • mt
7
Pros:

The hotel is very central overlooking Kandy Lake

Cons:

The room is a bit dated

2026-08-05 • via Nuitee
J
Jason • couple • au
10
Throughly enjoyed location and great view.
Pros:

Fantastic view from our room and from dining area.
Staff were very helpful and breakfast had good mix of local and western food.
Close proximity to Main Street, we even saw a staff member in Main Street at shops and he helped us negotiate with shop owner

Cons:

Just make sure if you organise a driver that you give full name of hotel because there are 3 hotels owned by Oak ray group in Kandy.

2026-08-02 • via Nuitee
R
robboerman • Family
6
OK for staying, less for eating
Pros:

Good walking dinstance location from the lake and nice view overlooking the lake. Rooms are clean but the walls are pretty thin, could hear outside traffic and the neighbours. We only had 2 breakfast at the hotel. Even though there is plenty to choose from, most of it was not as fresh as we’ve seen in other hotels in Sri Lanka. The fruit juice looked old and had floating flies in it so we did not take that. The first day we got tap water when we asked for some water which probably caused some stomach aches for all of us. When we asked for bottled water next day we were charged for it.
All in all a fine pace to stay but not to eat.

2026-08-01 • via Tripadvisor
A
Ali Fakhroo • family_with_children • bh
9
Pros:

all was good. will go there again

2026-07-24 • via Nuitee
L
LIONEL • solo_traveller • fr
10
Pros:

Piscine très bien entretenue et très propre. Personnel très agréable et sympathique.
Très bon petit déjeuner.

2026-07-24 • via Nuitee
D
Don • solo_traveller • au
9
Pros:

Good breakfast 😋

Cons:

No gym

2026-07-23 • via Nuitee
A
Armelle • family_with_children • fr
7
Bien
Pros:

Superbe vue, lit confortable

Cons:

Hôtel vieillissant , Il faudrait changer les portes des chambres pour une meilleure insonorisation , refaire les joints de la douche, retirer/changer les choses tâchées ( abat jour, draps...)

2026-07-21 • via Nuitee
M
Matteoromanini • solo_traveller • it
9
Pros:

Confortevole hotel in buona posizione, tranquilla, ma vicina al centro. Personale ok. Piscina fantastica aperta fin dalle 7e30 per una nuotata di inizio giornata. Colazione buona, ma potrebbe essere migliorata.

Cons:

.

2026-07-20 • via Nuitee
P
Patricia • couple • gb
9
Really great base to stay in, very good view and loved the roof top swiming pool
Pros:

Good location, friendly staff, clean and value for money. Loved the view and roof top swiming pool

Cons:

The bathroom smelt a little

2026-07-19 • via Nuitee
W
Wendy • family_with_children • be
8
2026-07-18 • via Nuitee
G
Guillaume • solo_traveller • fr
8
Pros:

La chambre confortable

Cons:

Pas d'eau chaude matin et soir

2026-07-17 • via Nuitee
F
Febe • extended_group • be
10
Pros:

Alles was uitstekend! Propere kamer, geweldig uitzicht op het meer, vriendelijk personeel en een uitstekende locatie.

2026-07-15 • via Nuitee
S
Sujita • family_with_children • fr
3
2026-07-15 • via Nuitee
R
Regan • couple • au
9
2026-07-12 • via Nuitee
O
OLGA MARÍA • family_with_children • es
7
Pros:

Las camas muy cómodas

Cons:

El trato del personal

2026-07-10 • via Nuitee
A
Ayden • couple • gb
10
2026-07-10 • via Nuitee
D
Daniel • couple • dk
8
Pros:

Location is great and so is the staff. Breakfast offers a variety of things to try and the view from the restaurant and the pool is simply amazing. 10 min from the city centre.

Cons:

Can get loud at night, also there is a college right next door and they practice their orchestra early in the morning sometimes 😂

2026-07-10 • via Nuitee
T
Tyler • couple • au
10
2026-07-09 • via Nuitee