Oak Ray Heritage Hotel

Hotels
8.3 (311 reviews)
67/69,Rajapihilla Mawatha , Kandy , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Drain smell in bathroom
No parasols by the pool
Loud music during Christmas dinner

Categories

Cleanliness
7.51
Some reviews mentioned a drain smell in the bathroom and the need for better bathroom cleanliness.
Service
8.98
Staff were described as friendly and accommodating.
Location
9.02
Great location with stunning views of Kandy and easy access to the town.
Room Quality
7.97
Rooms and bathrooms were clean overall, though there were some minor issues.
Amenities
8
Amenities were generally good, with a nice pool, though lack of parasols was noted.
Value for Money
8.46
The experience was mostly positive, justifying the cost.
Food and Beverage
8.01
Breakfast was delicious, but there was a desire for more herbal tea options.
Overall Experience
8.48
Overall experience was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Central Location in Kandy
Located in the heart of Kandy, Oak Ray Heritage Hotel offers convenience and accessibility to major attractions such as Kandy City Center and Sri Dalada Maligawa.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a variety of Chinese, Indian, and Asian dishes. Special dietary requests for vegetarian and halal meals are also accommodated.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, business centre, valet parking, and complimentary WiFi. Benefit from additional services like airport transfers and room service during your stay.

Book now to enjoy a seamless blend of luxury and convenience at Oak Ray Heritage Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 311 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
W
Wendy • family_with_children • be
8
2026-07-18 • via Nuitee
G
Guillaume • solo_traveller • fr
8
Pros:

La chambre confortable

Cons:

Pas d'eau chaude matin et soir

2026-07-17 • via Nuitee
S
Sujita • family_with_children • fr
3
2026-07-15 • via Nuitee
F
Febe • extended_group • be
10
Pros:

Alles was uitstekend! Propere kamer, geweldig uitzicht op het meer, vriendelijk personeel en een uitstekende locatie.

2026-07-15 • via Nuitee
R
Regan • couple • au
9
2026-07-12 • via Nuitee
O
OLGA MARÍA • family_with_children • es
7
Pros:

Las camas muy cómodas

Cons:

El trato del personal

2026-07-10 • via Nuitee
A
Ayden • couple • gb
10
2026-07-10 • via Nuitee
D
Daniel • couple • dk
8
Pros:

Location is great and so is the staff. Breakfast offers a variety of things to try and the view from the restaurant and the pool is simply amazing. 10 min from the city centre.

Cons:

Can get loud at night, also there is a college right next door and they practice their orchestra early in the morning sometimes 😂

2026-07-10 • via Nuitee
T
Tyler • couple • au
10
2026-07-09 • via Nuitee
B
Brennan • couple • au
7
Good for a short stay
Pros:

Location and view from room. Helpful staff

Cons:

The bedding although clean seemed worn and needs to be replaced.

2026-07-08 • via Nuitee
V
Vermeulen1969 • family_with_children • nl
8
Prima hotel met prachtig uitzicht!
Pros:

Prima hotel. Mooi uitzicht over de stad. Ontbijt was prima. Het ligt wel iets hoger op een berg, dus lopen naar beneden is wat minder. Maar vervoer opties genoeg, zoals de tuk tuk.

Cons:

Niets.

2026-07-08 • via Nuitee
D
David RM • solo_traveller • es
8
Buen hotel en las habitaciones de la última planta y piscina perfecta
Pros:

Las habitaciones grandes y cómodas, una vista del lago muy bonita. La piscina en la azotea es súper para relajarte. El desayuno está bien, buenas vistas y variado.

Cons:

Se veía a algunas personas del servicio con poca experiencia. Recepción muy bien, el resto un poco justo.

2026-07-06 • via Nuitee
S
sophie • couple • nl
7
Fijn!
Pros:

Grote kamer! Prachtig uitzicht over de stad. Uitgebreid ontbijt.

Cons:

De hygiëne was wel wat ondermaats.

2026-07-06 • via Nuitee
S
Sarah • extended_group • gb
8
2026-07-05 • via Nuitee
V
Virender Kumar • solo_traveller • in
9
excellent but can improve
Pros:

room and view

Cons:

towels and bedsheets

2026-07-04 • via Nuitee
M
mark.daws • solo_traveller • au
10
Pros:

We staled here for 2 nights, the room was large and very comfortable the views amazing bathroom good with plenty of hot water, hotel located on a hill away from the noise of the town, it is an easy walk into the town. The breakfast were good with lots if variety.

2026-07-03 • via Nuitee
S
Senna • couple • nl
8
Prima verblijf in Kandy, goede prijs kwaliteit verhouding
Pros:

Het was een mooi hotel met goed uitzicht over het hele meer. Vriendelijk personeel en een ruime kamer

Cons:

De badkamer is toe aan vernieuwing. We hadden nauwelijks warm water

2026-07-02 • via Nuitee
J
Jevgenija • solo_traveller • rs
7
Pros:

Location is perfect. Restaurant at the roof has a great view over lake and city. Spacious rooms and great wifi.

Cons:

Near the hotel traditional dance shows are organized at around 5-6pm, which can be quite noisy.
Hotel is hosting various celebrations at the restaurant till after 10pm. Rooms are nor soundproof, so having a good rest can be a challenge.
Stuff was doing their best, still management should define - is it s hotel or celebration hall..

2026-06-30 • via Nuitee
M
Mariarosaria • couple • it
6
bello ma
Pros:

Bella struttura, molto carina anche la piscina e la stanza veramente meravigliosa. Personale gentile.

Cons:

abbiamo trovato le lenzuola e i cuscini un po’ macchiati nonostante comunque la struttura avesse un prezzo abbastanza alto rispetto la media degli hotel, colazione e cena nulla di eccezionale

2026-06-30 • via Nuitee
C
ChrisD45 • Couples • Liverpool, Merseyside, England
10
Room with an amazing view
Pros:

Delightful comfortable hotel in prime location overlooking the central lake in Kandy, with magnificent views of the surrounding hills. We had the added pleasure of a spectacular sunset.

Staff friendly and helpful.

2026-06-26 • via Tripadvisor