Oak Ray Heritage Hotel

Hotels
8.3 (350 reviews)
67/69,Rajapihilla Mawatha , Kandy , LK
+94 812 203 070

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Drain smell in bathroom
No parasols by the pool
Loud music during Christmas dinner

Categories

Cleanliness
7.51
Some reviews mentioned a drain smell in the bathroom and the need for better bathroom cleanliness.
Service
8.98
Staff were described as friendly and accommodating.
Location
9.02
Great location with stunning views of Kandy and easy access to the town.
Room Quality
7.97
Rooms and bathrooms were clean overall, though there were some minor issues.
Amenities
8
Amenities were generally good, with a nice pool, though lack of parasols was noted.
Value for Money
8.46
The experience was mostly positive, justifying the cost.
Food and Beverage
8.01
Breakfast was delicious, but there was a desire for more herbal tea options.
Overall Experience
8.48
Overall experience was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Central Location in Kandy
Located in the heart of Kandy, Oak Ray Heritage Hotel offers convenience and accessibility to major attractions such as Kandy City Center and Sri Dalada Maligawa.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a variety of Chinese, Indian, and Asian dishes. Special dietary requests for vegetarian and halal meals are also accommodated.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, business centre, valet parking, and complimentary WiFi. Benefit from additional services like airport transfers and room service during your stay.

Book now to enjoy a seamless blend of luxury and convenience at Oak Ray Heritage Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.3
Based on 350 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
S
Simon • extended_group • gb
7
Pros:

Comfortable but quite corporate in feel

Cons:

Needs a bit of TLC in areas. Breakfast was poor and cold

2026-10-29 • via Nuitee
S
solène • family_with_children • fr
8
Pros:

La vue est magnifique. Piscine très agréable mais attention aux singes.

Cons:

Plutôt propre dans l'ensemble même si il y avait des tâches sur les couvertures, la serviette pour le sol ou encore les murs.

2026-10-24 • via Nuitee
A
Anastasiya • couple • es
7
2026-10-21 • via Nuitee
I
Ian • couple • mc
10
2026-10-20 • via Nuitee
J
Joost • couple • nl
10
Prachtig hotel, voorzien van alle faciliteiten met een uitgebreid ontbijtbuffet.
Pros:

Prachtig hotel met een mooi zwembad met uitzicht op het meer en de stad Kandy.

2026-10-19 • via Nuitee
P
Pradeep • family_with_children • lk
10
2026-10-08 • via Nuitee
J
Jose • couple • es
10
Vistas increíbles
Pros:

Las vistas que tienen las habitaciones y el restaurante son increíbles

Cons:

Nada

2026-09-19 • via Nuitee
E
evy • solo_traveller • be
7
Pros:

Ligging, het uitzicht, de riante kamer met ruim terras. In verhouding tot de kamer was de badkamer eerder klein.

Cons:

De sfeer, enige plek in Sri Lanka waar het personeel niet echt vriendelijk was.

2026-09-18 • via Nuitee
H
Hayley • solo_traveller • nl
8
2026-09-16 • via Nuitee
L
Laurent • extended_group • fr
10
2026-09-15 • via Nuitee
S
Stephen • extended_group • gb
8
It was a wonderful room and view, good location .
Pros:

The view was amazing as was the size of the rooms. It was a great location.

Cons:

It needed a bit of TLC but nothing drastic.

2026-09-14 • via Nuitee
L
Lucía • extended_group • es
10
Pros:

Amazing place. The room was huge and the facilities (restaurant and pool) are really pleasant and nice.

Cons:

They were really slow making breakfast even though we were the only people in the restaurant

2026-09-12 • via Nuitee
S
Sara • couple • es
10
2026-09-06 • via Nuitee
D
dilu • family_with_children • lk
10
2026-09-06 • via Nuitee
B
Bob • couple • nl
9
Het uitzicht.
Pros:

Toplocatie, ontbijt met uitzicht over de stad en fijn zwembad.

2026-09-05 • via Nuitee
J
Juanita74 • solo_traveller • lu
7
Séjour a Sigiriya
Pros:

Une belle vue sur le lac.

Cons:

Le bruit des chaises qui grincent du restaurant au 4eme étage. Notre chambre était au 3ème étage, partir de 6h30 ce n'était plus possible de dormir.

2026-09-02 • via Nuitee
T
Tom • couple • lu
8
Ganz ok :)
Pros:

Schönes Hotel. Nichts gravierendes zu beanstanden.

Cons:

Das Personal an der Rezeption hat uns leider komplett falsch beraten bezüglich des Festivals. Hätten wir auf diesen Rat gehört hätten wir das Festival verpasst.

2026-09-02 • via Nuitee
B
Binara • solo_traveller • lk
10
Pros:

We've stayed for a night at Oak Ray Heritage Hotel. The rooms were spacious and clean. The room view is breath taking. We could see the lake from the room.
A special shoutout to the staff for preparing "Kiri Ahara" on request. It was made with special care, we could notice that. They didn't even charge for it.
The pool amenities and restaurant service was spot on.
We had one of our best stays here at Oak Ray Heritage.

2026-08-31 • via Nuitee
M
Marcos • family_with_children • es
8
Pros:

- spacious room - nice bathroom
- stunning view of the city-center (temple, lake)
- pool on the roof
- take-away breakfast on early departure day
- friendly staff

Cons:

- with more than 1 month in advance I asked to reduce the stay from 5 to 4 nights (no change of dates), I could not do this change myself and neither the hotel nor booking.com could assist with this request (or did not want to): I had to pay for 1 night (2 rooms) in excess (I got compensated with one buffet dinner for 4 pax)
- avoid the fourth floor if you want to sleep beyond 7am. the restaurant is on the fifth floor and at that time you can expect a jarring symphony of moving chairs and tables

2026-08-29 • via Nuitee
R
Robert • solo_traveller • nl
6
Pros:

Het hotel is netjes en schoon.

Cons:

Kleine dingen vielen tegen. Kamers afrekenen bij binnenkomst ben ik niet gewend. Vervolgens vragen om het diner te betalen terwijl we halfpension geboekt hadden. Heel gedoe over gehad met de beste meneer. De menu kaart is overigens ook niet erg uitgebreid. Om 8 uur sochtends aanbellen terwijl we nog sliepen met de vraag of de kamer schoon gemaakt moest worden beviel ons ook niet echt.

2026-08-28 • via Nuitee