Oak Ray Heritage Hotel

Hotels
8.3 (218 reviews)
67/69,Rajapihilla Mawatha , Kandy , lk

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Drain smell in bathroom
No parasols by the pool
Loud music during Christmas dinner

Categories

Cleanliness
7.51
Some reviews mentioned a drain smell in the bathroom and the need for better bathroom cleanliness.
Service
8.98
Staff were described as friendly and accommodating.
Location
9.02
Great location with stunning views of Kandy and easy access to the town.
Room Quality
7.97
Rooms and bathrooms were clean overall, though there were some minor issues.
Amenities
8
Amenities were generally good, with a nice pool, though lack of parasols was noted.
Value for Money
8.46
The experience was mostly positive, justifying the cost.
Food and Beverage
8.01
Breakfast was delicious, but there was a desire for more herbal tea options.
Overall Experience
8.48
Overall experience was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Central Location in Kandy
Located in the heart of Kandy, Oak Ray Heritage Hotel offers convenience and accessibility to major attractions such as Kandy City Center and Sri Dalada Maligawa.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a variety of Chinese, Indian, and Asian dishes. Special dietary requests for vegetarian and halal meals are also accommodated.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, business centre, valet parking, and complimentary WiFi. Benefit from additional services like airport transfers and room service during your stay.

Book now to enjoy a seamless blend of luxury and convenience at Oak Ray Heritage Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 218 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
J
julia • family_with_children • gb
9
Pros:

Absolutely lovely view overlooking the lake and temple

Cons:

Fresh omelette made to order was very good , however location of dining room was in a banquets room with only about 6 tables .
However didn't retract from our stay

2026-03-11 • via Nuitee
A
Andrzej • family_with_children • pl
10
2026-03-10 • via Nuitee
P
Perinparajha • couple • ch
10
2026-03-07 • via Nuitee
U
Urban • couple • pl
8
Was pretty much great
Pros:

Great location, awesome views and really sincere staff

Cons:

There was a bit of mold / dirt in the shower tiles

2026-03-03 • via Nuitee
E
Eduard • solo_traveller • at
9
Würden auf Grund der Lage wieder hinfahren, mehr aber nicht.
Pros:

Super Lage. In der Nähe des besten Aussichtspunkts über Kandy.

Cons:

Liebloses Personal im Restaurant. Für Natural Wasser musste man bezahlen🙁

2026-03-03 • via Nuitee
G
Garan • extended_group • dk
10
2026-03-02 • via Nuitee
A
Anthony • family_with_children • fr
7
Cons:

Isolation phonique

2026-02-28 • via Nuitee
K
Katarzyna • family_with_children • pl
7
Pros:

Bardzo miła i pomocna obsługa.

Cons:

Fatalna restauracja.

2026-02-28 • via Nuitee
M
Mike • extended_group • au
10
Highly recommend
Pros:

Great view from room. Good pool. Great restaurant

Cons:

Nix

2026-02-24 • via Nuitee
B
Bharathesh • family_with_children • in
10
Fab !
Pros:

Awesome stay and everthing was superb

Cons:

None . All good

2026-02-13 • via Nuitee
A
Anna • couple • de
8
2026-02-11 • via Nuitee
S
STEPHANE • family_with_children • fr
9
Magnifique vue sur Kandi, hôtel moderne avec piscine sur le toit.
Pros:

Hôtel moderne avec une très belle vue sur le lac et le temple de la dent de Boudha. L hôtel est à 15 mn de marché du centre à peine.

Cons:

Rien

2026-02-11 • via Nuitee
Y
Ying Chi Joyce • solo_traveller • hk
1
Pros:

We didn’t actually end up staying here as the hotel cancelled our reservation less than 24 hours before arrival due to “renovations”. When confronted, they reinstated the stay the morning after. Not trustworthy at all.

2026-02-10 • via Nuitee
I
Indrarajah • family_with_children • lk
9
2026-02-10 • via Nuitee
H
Hinton • couple • nz
9
Would stay again!! Awesome
Pros:

Great location and view of the lake! Good breakfast and very helpful staff!

Cons:

Shower didn’t have the best pressure

2026-02-10 • via Nuitee
M
Marek • couple • ch
1
Hotel canceled langfristige Buchung 22 Stunden vor Ankunft und lügt uns dabei an.
Pros:

Nichts

Cons:

22 Stunden vor Check-In hat das Hotel unter Angabe von Renovationsarbeiten unsere Buchung storniert. Am Tag des Check-In erhielten wir nach 17:00 die Nachricht, dass das Zimmer nun doch verfügbar sei.
Das Hotel will nur Geld machen und Kundendienst ist nicht vorhanden.

2026-02-10 • via Nuitee
S
stephen • family_with_children • gb
9
2026-02-10 • via Nuitee
K
Kawsi • couple • lk
6
2026-02-10 • via Nuitee
P
Peranate • couple • th
4
very good location but very noisy between rooms.
Pros:

The location.

Cons:

The service at reception .

2026-02-09 • via Nuitee
S
Sabine • solo_traveller • de
9
Super Lage, Stadtnah, für Kurztrip ideal
Pros:

Der Ausblick ist Mega über Kandy, als ich Hilfe brauchte wurde mir super schnell geholfen. Auch die Leute an der Rezeption waren super nett. Das Abendbuffet und auch Frühstück war international, wenig heimische Küche und zum Frühstück leider bunte Marmelade als Plastikportion 😪

Cons:

Das Personal im Restaurant abends war etwas angespannt. Und aus dem Badezimmer strömte ein strenger Geruch. Denke das ist ein Kanalproblem, es drückt die Gase durch die Abflüsse

2026-02-09 • via Nuitee