Hotel Royal Marshal

Hotels
7.4 (119 reviews)
4 A El Khalifa El Maamoun Street, Roxy, Heliopolis , Cairo , eg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly cleaning staff
Moderate price
Cons:
Noisy rooms
Poor breakfast selection
Limited English staff

Categories

Cleanliness
7.23
Cleaning staff is friendly but some reports of unclean towels.
Service
8.2
Mixed reviews; generally friendly staff but some communication issues.
Location
8.74
Conveniently located near the airport.
Room Quality
7.69
Rooms maintained in cleanliness but can be noisy from traffic.
Amenities
6.72
Limited amenities and some faulty features reported.
Value for Money
6.18
High rates considered unjustified given service and amenities.
Food and Beverage
6.73
Breakfast selection is poor compared to expectations.
Overall Experience
7.7
Overall positive but with several significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:30

Property Description

Terrace, Restaurant, and Bar
Hotel Royal Marshal boasts a charming terrace where guests can unwind, a delightful restaurant serving delicious meals, and a cozy bar for enjoying refreshing drinks.

Indoor Swimming Pool and Car Rental Service
Guests can take a relaxing dip in the indoor swimming pool or conveniently explore the city with the hotel's car rental service.

Comfortable Rooms with City Views
Each room at Hotel Royal Marshal features a balcony with stunning city views. Some rooms even come with a fully equipped kitchen, providing extra convenience for guests.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Royal Marshal now and make unforgettable memories in Cairo!

Important information:

Please check visa requirements before traveling.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 119 reviews
Cleanliness: 7.23
Service: 8.2
Location: 8.74
Room Quality: 7.69
Amenities: 6.72
Value for Money: 6.18
Food and Beverage: 6.73
Overall Experience: 7.7
A
Abdur Rahim • couple • sa
6
Okay but needs upgrade to be better
Pros:

On the main route, easier access to where I had to visit

Cons:

Bidet / toilet shower in my washroom was broken.

Washroom door was worn out and could do with replacement
Place was clean but feel like it needs an upgrade as price doesn’t match the current room conditions

2026-05-15 • via Nuitee
K
Karim • solo_traveller • ie
8
Pros:

Location

Cons:

Quite

2026-05-15 • via Nuitee
A
Asmaa • solo_traveller • ae
10
2026-05-14 • via Nuitee
M
Merna • solo_traveller • eg
7
Good stay but don’t pay for breakfast.
Pros:

The room was clean. Air condition is good.

Cons:

الافطار كان سئ جدًا جدًا
نزلت الساعة 10 انا وصاحبتي نفطر.. جات تجرب مكنة القهوة لقيت القهوة لونها فاتح جدًا كانها ماية.. جيت احط لبن في الكباية لقيته فاتح جدًا.. قولت للشاب اللي واقف قالي انه المكنة دي بايظة اروح للمكنة التانية.. جيت اروح لقيت المكنة متشال منها الفيشة.. رجعتله لقيت بنوتة من العاملات بتعملي اللبن بنفسها.. تحط الكباية تنزل جزء لبن واول ما تبدأ تنزل ماية تشيلها وهكذا.. طبعا انا اتقرفت جدًا من المنظر ومشيت وروحت اكلم الريسيبشن وطلبت جزء refund من المبلغ لكنهم قالولي ده اوبشن غير متاح ولكن مدير المطعم هيكلمني.. المدير كلمني وقالي انه الماكينات بتتصلح من خلال نستلة فده مش من عندهم.. قولتله صح بس لما يكون عندي ماكينتين وواحدة مقفولة والتانية بتنزل ماية يبقى في غلط في ال operation وهو فعلًا أكدلي ده.. سألني عن باقي الاكل قولتله انا مجربتش بصراحة لان انا اتقرفت من المنظر.. قالي حضرتك تحبي ايه قولتله refund لجزء من المبلغ لاني مستفدتش بخدمة الافطار.. قالي ده مش تبعي ده تبع ال reception هتواصل معاهم وطبعًا محدش تواصل معاهم ومخدتش أي refund.

2026-05-11 • via Nuitee
M
Melissa • family_with_children • be
10
2026-05-04 • via Nuitee
M
MOURAD • solo_traveller • fr
10
2026-04-25 • via Nuitee
A
Alankar • solo_traveller • ca
1
سيئة جدا لا اتمناها لعدو
Pros:

وصلت مبكر الساعة 5 فجرا لم يكن هناك غرفة متاحة وعندما اتيحت الغرفة ورفضت دفع يوم كامل اضافي استقبلوني ساعتين مبكر مجانا. وكانت هذه اللفتة الوحيدة الجيدة في كل زيارتي.

Cons:

1- الغرفة غير نظيفة، الفراش غير نظيف، وثاني يوم عندما طلبت من الموظفة تنظيف كوب استخدمته مسبقا قامت بشطفه سريعا بالحمام!!
2-لم يعجبني الافطار الطعام لا يؤكل والخبز جاف جدا وبعض الاصناف موجوده منذ اليوم السابق.
3- عندما طلبت من موظفات الرسبشن تغيير غرفتي باول يوم عندما وجدتها قذرة، قالو لي ان انتظر وبعد مرور اكثر من 3 ساعات سألت خدمة الغرف وقالت سنظفها على الفور، وبعدها بنصف ساعة أتى رجل غريب المظهر غير معروف الوظيفة ولا يرتدي زي رسمي وقال لي الغرفة محجوزة وغير مسموح لي بالانتقال.
4- ممنوع توصيل الدلفري الى الغرفة ولكن عندما طلبت ذلك من موظف الريسبشن بسبب تعبي وعدم قدرتي على النزول وافق الموظف، وعندما وصل الكابتن لم يقبل موظف الامن دخول الرجل وعندما اعترضت ارسلوه مع الموظف اخدت الطعام وحاسبت واغلقت الباب بعدها سمعت الموظف بالصراخ والسباب وعندما فتحت الباب سألت ماذا هناك قال لي ( اذهبي الي بلادك) وقام بسبي وشتمي والبصاق علي مما جعلني خائفة جدا فاغلقت الباب وحاولت الاتصال بالمدير وبالشرطه السياحية.

I had a very disappointing experience during my stay. The room and bed linens were not clean, and basic hygiene standards were not met. Additionally, the breakfast quality was poor, with dry bread and items that did not appear fresh.

When I requested a room change on the first day due to cleanliness issues, I was asked to wait for several hours without a clear resolution. Later, an unidentified individual, not in uniform, informed me that I could not change rooms, which was concerning.

Furthermore, although I was initially permitted by reception to receive a food delivery due to feeling unwell, the situation was mishandled by security staff. The incident escalated to verbal abuse, including discriminatory remarks, which made me feel unsafe. I was forced to contact the management and consider reporting the matter to the tourist police.

Overall, the service was unacceptable, and I did not feel safe or respected during my stay.

2026-04-24 • via Nuitee
M
Maha • solo_traveller • eg
9
2026-04-16 • via Nuitee
N
Naya • solo_traveller • de
9
2026-04-12 • via Nuitee
B
Bilal Al-Natshah • family_with_children • jo
6
2026-03-31 • via Nuitee
D
Diaa • family_with_children • se
9
2026-03-28 • via Nuitee
M
Michaela • couple • cz
8
2026-03-20 • via Nuitee
K
Khaled • family_with_children • eg
10
2026-03-13 • via Nuitee
H
Hassan • solo_traveller • eg
10
2026-03-04 • via Nuitee
M
Michael • solo_traveller • us
8
Overall I enjoyed my stay , the staff was very friendly and helpful
Pros:

Clean and friendly staff

Cons:

Smoking is everywhere

2026-02-25 • via Nuitee
B
Barbara • extended_group • gb
8
Super, would recommend.
Pros:

Closer to airport, Great beds and shower. Staff very helpful. Great breakfast.

Cons:

Each room did not have enough towels.

2026-02-22 • via Nuitee
T
tokaa • extended_group • eg
7
2026-02-11 • via Nuitee
M
Mina • solo_traveller • us
10
2026-02-08 • via Nuitee
M
Mohamad • family_with_children • de
1
Pros:

Nur die Location

Cons:

Alles war furchtbar schlecht.niemals wieder

2026-01-29 • via Nuitee
S
Sylvie • couple • fr
7
2026-01-24 • via Nuitee