Barelang Hotel Nagoya Batam

Hotels
8 (276 reviews)
Kompleks Batam Plaza Blok E / No 7 - 11, Kampung Bule, Nagoya , Nagoya , ID
+62 778 7711002

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Room comfort problems

Categories

Cleanliness
7.21
Mixed reviews about cleanliness; some guests noted cleanliness, while others mentioned issues.
Service
8.68
Staffs are friendly and accommodating, with specific mentions of helpful staff.
Location
9.22
Close to many markets and restaurants, convenient access to attractions.
Room Quality
6.67
Issues with room comfort, including noise and lack of windows in standard rooms.
Amenities
7.7
Some amenities like Wi-Fi and hot water were problematic.
Value for Money
7.66
Concerns regarding charges for minor damages and overall experience did not match monetary expectations.
Food and Beverage
8.71
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
8.18
Overall, a decent experience but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Prime Location in Kampung Bule
Experience the vibrant heart of Nagoya's entertainment at Barelang Hotel Nagoya Batam. Located in Kampung Bule, our hotel is just a stone's throw away from the bustling Harbour Bay Ferry Terminal and a short 5-minute walk to the renowned Nagoya Hill Mall.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant offering complimentary breakfast to start your day right. For lunch and dinner, choose from a variety of delectable dishes on the a la carte menu, promising a satisfying dining experience.

Round-the-Clock Service
Rest easy with our 24-hour front desk ready to assist you anytime during your stay. Whether you need local tips, extra amenities, or any assistance, our dedicated staff is here to ensure your comfort and convenience.

Book your stay at Barelang Hotel Nagoya Batam now for an unforgettable experience in the heart of Nagoya!

Important information:

Please note that this property and the country have strong policies against drug abuse.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 276 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 6.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
S
Siti Zaidah • extended_group • my
7
good to stay
Pros:

clean and friendly

Cons:

the area near to bar, quite noise

2026-09-03 • via Nuitee
Z
zie • solo_traveller • my
8
2026-09-02 • via Nuitee
S
Shamsul Adzmir • family_with_children • my
5
Pros:

Near to town

Cons:

Electric shortage for half an hours

2026-09-01 • via Nuitee
G
Gomecz • couple • my
10
2026-08-31 • via Nuitee
M
Muhammad • solo_traveller • sg
10
2026-08-23 • via Nuitee
M
Muhammad • solo_traveller • sg
10
2026-08-23 • via Nuitee
C
Clarance • solo_traveller • my
1
Terrible service and long delays—would not recommend
Cons:

I was extremely disappointed by the service and the constant delays during my stay.

Check-in Delay: I arrived after the official check-in time, but my room was still not ready. I had to wait in the lobby for over an hour with no explanation or apology from the staff.
Poor Service: The front desk team was unhelpful and indifferent. They ignored my questions and acted like my presence was an inconvenience.

The lack of urgency and poor customer care completely ruined the experience. I will not be returning.

2026-08-10 • via Nuitee
S
Selvakumar • solo_traveller • id
10
2026-07-03 • via Nuitee
S
Shay-B • extended_group • sg
3
Reasonably priced and well located for our purpose, with clean rooms.
Pros:

The location was perfect for our boys' weekend away, with plenty of bars within easy walking distance. The staff were also exceptionally friendly, welcoming, and helpful throughout our stay.

Cons:

I was disappointed to discover that my original room had no windows, as this was not made clear during the booking process. To obtain a room with a window, I had to pay for an upgrade, which I chose to do.

The upgraded room with a window was quite small and felt cramped. The bathroom was designed as a wet room, leaving very little space to shower without bumping into the toilet. In addition, the shelf beneath the mirror was missing, and the air conditioning repeatedly switched itself off, which was far from ideal in such a hot climate.

As a result, I opted for a further upgrade. The second upgraded room followed the same design but was noticeably larger and more comfortable. The shower area was also more spacious and easier to use. However, because the entire bathroom functioned as a wet area, anything left out in the bathroom was likely to get soaked during a shower.

2026-06-12 • via Nuitee
K
Kelvin • couple • sg
2
Bad
Pros:

Location

Cons:

Dirty with cockroaches in room

2026-06-12 • via Nuitee
H
Hairul Ezuan • extended_group • my
6
2026-06-09 • via Nuitee
W
Wai Leong • couple • sg
8
2026-06-03 • via Nuitee
K
kien huat • family_with_children • my
4
失望
Pros:

没有

Cons:

干净要改

2026-06-02 • via Nuitee
Z
Zusanna • family_with_children • my
10
2026-06-01 • via Nuitee
S
Sazali • solo_traveller • sg
5
Pros:

Nothing

Cons:

No kettle restroom too small

2026-06-01 • via Nuitee
D
Dinesh • solo_traveller • sg
3
2026-05-17 • via Nuitee
H
Hoàng Đăng • couple • sg
5
Pros:

Nhân viên thân thiện

Cons:

Không có máy sấy tóc, không có thảm lau chân

2026-05-01 • via Nuitee
E
eCOLD • extended_group • sg
6
2026-04-27 • via Nuitee
D
Dylan • couple • au
7
2026-04-21 • via Nuitee
Z
Za • solo_traveller • my
5
2026-04-20 • via Nuitee