Araliya Green City - Your Gateway to Everything in Nuwara Eliya

Hotels
8.3 (337 reviews)
No 01, Glen Fall Road, , Nuwara Eliya , lk

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Good Amenities
Cons:
Noisy due to events/construction
Food pricing perceived as high
Minor issues with appliance functionality

Categories

Cleanliness
8.48
General sentiment is positive regarding cleanliness, with guests mentioning clean rooms.
Service
8.75
Staff received positive mentions for being polite, friendly, and attentive.
Location
8.59
Guests frequently highlighted the location as a major positive aspect.
Room Quality
8.24
Rooms described as spacious and comfortable, but some mentions of dated decor.
Amenities
7.97
Most amenities well received, though some complaints about the spa fees and limited operation hours.
Value for Money
8.13
Good value mentioned generally, although some concerns about food pricing.
Food and Beverage
7.78
Food options were noted as good, but some reviews indicated limited variety.
Overall Experience
8.45
Overall positive experiences with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:33

Property Description

Luxurious Amenities
Araliya Green City Hotel offers a range of luxurious amenities including a fitness centre, a garden, and a bar. Guests can unwind by taking a dip in the indoor pool or enjoy the beautiful city views from their accommodation.

Exceptional Services
Experience top-notch services at this 5-star hotel with a 24-hour front desk, airport transfers, room service, and free WiFi. The attentive staff ensures that all your needs are met during your stay.

Culinary Delights
Indulge in a variety of dining options at the hotel's restaurant, serving Chinese, Indian, and Middle Eastern cuisine. Whether you prefer buffet, à la carte, or continental breakfast, the culinary offerings cater to every palate.

Book your stay at Araliya Green City Hotel for a luxurious and unforgettable experience.

Important information:

Along with this hotel booking, as imposed by the government of Sri Lanka, there are other requirements that need to be met in order for you to obtain a visa to enter the country.

The property will assist you with all this information.The details will be sent to you via a message post-reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 337 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.59
Room Quality: 8.24
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.78
Overall Experience: 8.45
P
Priyanka family_with_children ae
8
Good stay, great location and value for money!
Pros:

Very friendly and welcoming staff. Dinithi was especially thoughtful and considerate of my elderly parents, which we greatly appreciated. She kindly arranged a complimentary upgrade and ensured that our rooms were next to each other. Her excellent service and attention to our family’s needs made our stay even more enjoyable.

Cons:

They had only one wheelchair in the entire hotel and which was already given to other guest. Thankfully we had our own wheelchair and otherwise for parents with mobility issue it may be challenging.

2026-06-05 via Nuitee
M
Mahmut family_with_children tr
9
Pros:

Staff helpful they upgrade us because of our baby, wiev are amazing thanks all staff

Cons:

Breakfast would be better

2026-06-05 via Nuitee
A
Alexandra solo_traveller ch
10
Pros:

Das Hotel ist sehr gross, modern und zentral gelegen. Beim Check- In wurden wir begrüsst, als wären wir VIP's :-) Das Personal war extrem freundlich, respektvoll und zuvorkommend. Kein Wunsch blieb unerfüllt. Wir haben sogar ein Upgrade von einem "normalen" Zimmer zu einer Suite erhalten ohne Aufpreis. Die Leistung war daher höher als den Preis, den wir dafür bezahlt haben! Das Frühstücksbuffet war sehr gross mit noch einer grösseren Auswahl. Wir hatten rundum einen perfekten Aufenthalt. Danke!

2026-06-02 via Nuitee
M
Maal couple us
10
Great location and the staff was awesome. Thank you.
Pros:

Breakfast was great.

Cons:

None

2026-06-02 via Nuitee
W
Wekumbura solo_traveller lk
4
Pros:

The location and front desk staff were helpful and nice

Cons:

Drain smeell was terrible at 406. Beds covers and clothes were burnt and trone at 405.Staff was not much active and has no sense much 😑

2026-06-02 via Nuitee
S
Scott solo_traveller au
10
Loved the opulence and space in the room
Pros:

Very modern hotel

Cons:

Almost too big

2026-06-01 via Nuitee
P
PrageethJKAPW solo_traveller lk
6
Need improvement in staff
Pros:

Facilities were great 👍
Delicious food. Good varieties

Cons:

Staff were not friendly. Customer care was not upto the standard.

2026-06-01 via Nuitee
Тимофеев Вячеслав couple ru
9
После смены номера остались очень довольны его размерами и видом из окна
Pros:

Понравился завтрак и ужин, очень понравился номер. Хотим особенно отметить сотрудника ресепшен Tiagu и выразить огромную благодарность за оперативную помощь в смене номера.

Cons:

При заселении получили номер с видом на заправочную станцию

2026-05-31 via Nuitee
H
Hassan solo_traveller mv
9
2026-05-31 via Nuitee
P
Priyanka couple it
7
Overall good .
Pros:

Location was excellent and awesome vegetarian food .

Cons:

I did not like the bed and room was gloomy .

2026-05-30 via Nuitee
N
Nalindra couple lk
3
Horrible experience
Pros:

Nothing we liked

Cons:

All. Staff was good. Hotel is like a white elephant. No beauty. Hugh wastage of the space. No devices or interior design. High bulky furniture in the rooms. Over all it’s good for low maintain. Not a classy hotel to stay.
Its view has destroyed the entire beauty of the mountains.

2026-05-26 via Nuitee
P
Pia solo_traveller de
7
Pros:

Sehr großes, schönes Zimmer.

Cons:

Das WLAN war leider nicht sehr gut. Hat nicht im ganzen Zimmer funktioniert.

2026-05-22 via Nuitee
T
Thangewele couple lk
4
2026-05-21 via Nuitee
J
jahan couple bd
10
I m impressed
Pros:

Everything

2026-05-21 via Nuitee
A
Ankita solo_traveller in
1
2026-05-20 via Nuitee
G
Girija family_with_children in
9
2026-05-16 via Nuitee
E
Ehsan couple fr
8
Très bon emplacement et personnel accueillant, mais certains services restent à améliorer.
Pros:

L’emplacement de l’hôtel est parfait. L’équipe a été très accueillante et sympathique.

Le food court ainsi que les services disponibles dans l’hôtel, comme le supermarché et l’ATM, ont été très utiles.

Le responsable du restaurant, M. Sandun, est une personne très professionnelle. Il prend parfaitement soin des clients et reste attentif à leurs besoins.

De plus, l’équipe de l’accueil, Sandachaya, Sandaliya, Vijay, Philip et Kaushalla, fait vraiment de son mieux pour garder les clients satisfaits.

Cons:

Le room service était très amateur et aurait besoin d’une formation afin d’améliorer le comportement du personnel ainsi que la qualité du service.

Le spa et la piscine n’étaient pas vraiment à la hauteur de nos attentes.

2026-05-13 via Nuitee
P
Paula couple au
10
2026-05-12 via Nuitee
S
Shaheen couple in
8
2026-05-12 via Nuitee
N
Nasser solo_traveller ae
10
Pros:

Yogesh, philip, Vishwa , sandachaya اشكرهم من الافضل الموظفين وتم خدمتنا بشكل حيد واجمل فندق في المدينه

Cons:

كل شي اعجبني

2026-05-06 via Nuitee