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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Evening entertainment
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Infinity pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Steam room
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Golden Tulip Canaan Kampala offers elegantly designed rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Enjoy ultimate comfort with complimentary slippers, toiletries, and a hairdryer provided in each room.
Relaxation and Wellness
Indulge in relaxation at the hotel's spa center and sauna, perfect for unwinding after a day of exploring Kampala. Take a refreshing dip in the outdoor pool or simply lounge by the poolside while enjoying the serene views.
Dining and Entertainment
Savor delicious meals at the on-site restaurant or unwind with a drink at the bar. With free WiFi throughout the property, you can stay connected while enjoying the hotel's hospitality.
Experience luxury and comfort at Golden Tulip Canaan Kampala. Book your stay now for an unforgettable experience.
Guests are required to show a photo identification for credit card payments upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Golden Tulip Canaan Kampala in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for US$31 per person per night when using an existing bed.
People no matter the age stay for US$31 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I recently had the pleasure of staying at this hotel and was thoroughly impressed by the overall experience.
The room was clean, well-maintained, and equipped with all the necessary amenities. The housekeeping team did an excellent job throughout my stay, and the facilities were consistently kept in excellent condition.
What stood out most was the exceptional customer service. The staff consistently went above and beyond to assist with any requests and made me feel genuinely valued as a guest.
Overall, I would highly recommend this hotel to both business and leisure travellers. I look forward to returning in the future and would like to thank the entire team for their outstanding hospitality.
Great hotel, friendly people and will definitely come again!
The service is top notch, and the staff are very professional and friendly. I would sure want to return
My stay of 3 nights it was amazing ,nice food clean rooms and environment , all staffs were helpful and professional especially Babra at the front desk is such an amazing person
The hotel is excellent,fast service and friendly staff.
The rooms are ambient and the food is delicious.
I recommend this hotel for someone who is in Kampala.
I have enjoyed my stay here. Well done guys
The rooms are very clean , meals on point , the staffs are great .the services are very good.
I stayed there for five nights .. I had a nice time .. I have found the hotel to be very nice with good location, hospitality, food and others .. special thanks to Philiom, Johnson, Selam, Soliyana , Merry, Babrah and others..
Thank you all!!
Hope to see you next time !
Excellent ( Location is ok, Atmosphere condusive, room cool and value is ok.
Cleanliness
Staff especially the reception
It was a great experience. They pay attention to detail
The service is exceptional and the staff is very friendly and loving.
What they can improve the food or menu served at the restaurant. Try to make additional small sides
Excellent staff, very clean rooms, food is well prepared.
My experience with Golden Tulip has been great and splendid. I mostly liked the customer service and the food that was provided and the kindness they have shown me while staying here and appreciate the hospitality that I received. As for the rooms where spacious and lovely and I have nothing bad to say about it and the view by the railing was beautiful especially at night and overall it was very clean and the noise level was low and quite and I really liked that.
Excellent service from all the staff hotel.Rooms are well cleaned and the food is delicious.
Good location and facilities for a business trip
Great location
Very hospitable
Lovely rooms
Great food and service
Could improve on air conditioning in bathrooms, a little stuffy but otherwise excellent
Horrible experience with front desk man whom completely lacked etiquette on addressing a missing tag and possible solution
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