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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Charcoal grill
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Lotus by Serendib offers 4-star accommodation with well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast balconies with pool views, ensuring a comfortable and indulgent stay.
Relaxation and Dining
Guests can unwind by the outdoor swimming pool or on the terrace, enjoying the serene atmosphere. The hotel's restaurant and bar serve delectable meals and refreshing drinks, providing a delightful dining experience for visitors.
Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Lotus by Serendib ensures that guests' needs are met promptly and efficiently. Additionally, amenities like airport transfers and free WiFi add to the convenience, making your stay seamless and enjoyable.
Book now for a luxurious and convenient stay at Lotus by Serendib in Blantyre.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
The Hotel was okay and the restaurant had good food, which was important since the pöace is remote.
The property is very nice and has a beautiful garden and a pool (unfortunately I could not use the pool because it was too cold). The staff were very welcoming and helpful. I had an Asian meal at the restaurant which was delicious. Overall good value for money
The internet connection was not good. Some items in the room showed signs of damage but the accomodation was overall good value for money.
good protein meals with good taste
cleanliness was not as expected
Mostly everything
Bathroom needs an upgrade, especially shower
The location was quiet and green. It felt safe and was well maintained. The room was comfortable although a little tired. The staff were friendly. The complimentary car wash was great.
The stay was good. It could have been improved by a few small touches. I had guests stay for breakfast, which was billed for despite not having availed myself of breakfast for three mornings. The bees in my room were guests for the first two days and then retreated. The cost of everything was understood and considered in full.
Staff and location
Quality of food need to improve ,shower tap broken and dirty.
The staff were very friendly and welcoming. The food in the restaurant was good, they have a beautiful lobby too.
It was quite a noisy stay from people shouting in the hallway (most likely other guests), and the cleanliness off the bathroom that needed abit more attention to detail such as ensuring toiletteres were topped up and shower doors and floor were clean. Other than that, good stay.
The room was not thoroughly cleaned, with food from previous guest sitting in drawers left to rot and the bathroom was poorly cleaned.
Quietness and location
The showers were not working properly in both rooms we stayed in
The hospitality was on point.
N/A
The room was very clean
My breakfast pack was late, the options for hot beverages were not replenished and the shower head needed a bit of a fix
The price was good. The service was good.
There were no elevators. I had to climb the stairs with all my luggage.
very complicated and frustrating internet
Hot water non-existent
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